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All 69 Anchorage hotels

Merrill Field Inn

2.0 of 5 Hotel   |   420 Sitka St., Anchorage, AK 99501
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Merrill Field Inn
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Ranked #55 of 69 hotels in Anchorage
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38 people have reviewed this hotel

Traveler rating
    4
    6
    6
    6
    16
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7
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4
Business
0
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Portuguese first
  • Swedish first
  • Any
English first
Seattle, Washington
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed September 7, 2013 via mobile

Everything in the room smelt cigar smoke. Unclean bed and towels. Couldn't close window. Homeless people roaming in corridor. Microwave doesn't work. No water provided. Bathroom has broken unclean tub. All of this for $150?? I should have slept in my car and used a public bathroom.

Was this review helpful? Yes
Gary R, Front Desk Clerk at Merrill Field Inn, responded to this review

We here at the Merrill Field Inn thank you and appreciate your feedback. In response to your review our management team has addressed all issues with our staff. We do meet regularly with our housekeeping department as well as our entire staff to make sure that these issues are taken seriously and being followed through. I can assure you that... More

Barrie, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 22, 2013

My son and I booked here for our recent motorcycle trip around. The place and local area are very questionable. Sex toy shop in front of the hotel, a scuzzy trip club across the road, hookers in the parking lot, drug deals going on. People live at the hotel, some are truckers some are strippers from the strip club. We... More

Was this review helpful? Yes 1
Gary R, Front Desk Clerk at Merrill Field Inn, responded to this review

The house keeping staff has been changed a couple of times since your visit, and the current staff is doing a much better job of keeping the rooms clean and tidy than the previous staff. We apologize for the sub-standard service you experienced. As for the other issues you raised - there is very little we can do about our... More

Walterboro, South Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 18, 2013

What a shame. We stayed on our first Friday night before our week long drive around AK and again for 2 nights before going to our cruise. I could get past the strip club across the street and the apparent drug deals, possible prostitution and some obvious long term homeless people who live there. The amenities were good for a... More

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Gary R, Front Desk Clerk at Merrill Field Inn, responded to this review

Like all Alaskan hotels/motels we too get hit with bed bugs from time to time. I'm sorry your stay happened to coincide with one such incident; but please be assured that as soon as we discover them, we immediately take steps to remove them. Our housekeeping staff keeps on hand various pads and powders to kill and/or drive off those... More

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed August 18, 2013 via mobile

It is a value book in a rough part of town. My stay was fine, and I felt reasonably secure, but it wasn't great. You definitely are getting a no-frills roof over your head. There seemed to be strange fluids all over everything and the breakfast I was promised in the "lobby" didn't exist. Might want to look further or... More

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Gary R, Front Desk Clerk at Merrill Field Inn, responded to this review

It is true that we try to be a value type of motel with few amenities, however, we do serve a light breakfast (hard boiled eggs, toast with butter/jelly, juice and coffee) between 6am and 9am in the lobby. Also, I'm not sure what you're referring to when you write, "There seemed to be strange fluids all over everything..." We... More

Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 14, 2013 via mobile

I had made a reservation, but felt very uncomfortable even as we pulled into the parking lot. Not clean. Walked into the lobby, person at the desk was not friendly, lobby area was unkempt and had a bad odor. I asked to see the room and it reeked of cigarette smoke though was to be a nonsmoking room. I did... More

Was this review helpful? Yes
Gary R, Front Desk Clerk at Merrill Field Inn, responded to this review

We apologize for the poor level of service you received, however, I should note that we have renovated much of the motel since your visit and all of our rooms are now non-smoking (with a $250 fine for anyone who ignores the non-smoking signs posted in the rooms). As for your being charged for the room, you should have been... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 4, 2013 via mobile

Upon arriving at the hotel, the staff member working acted annoyed and was not friendly upon our request to see a room first. The room was pretty clean, however had a strong deodorizer smell (this was a nonsmoking room) and upon looking under the sheets, the mattress appeared yellow. The area of Anchorage this hotel is in is sketchy with... More

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Gary R, Front Desk Clerk at Merrill Field Inn, responded to this review

Thank you for your review of our hotel. We here at Merrill Field Inn would like to apologize for the sub-standard service you received and any other problems that you may have encountered during your stay at the hotel back in August of 2013. The Merrill Field Inn is now under new management and we are making strides to greatly... More

Albuquerque, NM
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed July 29, 2013 via mobile

My father-in-law booked this place through hotels.com, so of course it was not refundable. Located by the private air field we were concerned about the noise, but turned out not to be a problem. The neighborhood is marginal and many of the clients are scary looking, but we did not have any problems, however the motel is located behind several... More

Was this review helpful? Yes
Gary R, Front Desk Clerk at Merrill Field Inn, responded to this review

Thank you for your review of our hotel. We here at Merrill Field Inn would like to apologize for the sub-standard service you received and any other problems that you may have encountered during your stay at the hotel back in August of 2013. The Merrill Field Inn is now under new management and we are making strides to greatly... More

Beverly Hills
1 review
5 of 5 stars Reviewed July 1, 2013

So I booked this through Hotwire, and I was a bit worry after some of the unkind review about this place. But as soon as we arrived, we were welcomed by the friendly helpful staff. The shuttle is the best part, they take you anywhere for free and they even pick you up. If the driver (Paul) is not available,... More

Was this review helpful? Yes
Gary R, Front Desk Clerk at Merrill Field Inn, responded to this review

Thank you for your review of our hotel. The Merrill Field Inn is now under new management and we are making strides to greatly improve the room, property and service for our customers. All of our rooms are being completely remodeled including new Flat panel TVs, new furniture, beds and much more. All of our rooms are now Non-Smoking with... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 26, 2013 via mobile

My mother and I booked this motel through Hotwire. Since we didn't know the name of the motel before booking we weren't sure what to expect. I called a couple of days before we we to arrive there to ask about the shuttle service and where it could take us. The guy that answered the phone was very short and... More

Was this review helpful? Yes
Gary R, Front Desk Clerk at Merrill Field Inn, responded to this review

Thank you for your review of our hotel. The Merrill Field Inn is now under new management and we are making strides to greatly improve the room, property and service for our customers. All of our rooms are being completely remodeled including new Flat panel TVs, new furniture, beds and much more. All of our rooms are now Non-Smoking with... More

perry, ga
Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 25, 2013

this was located in a rough place....the customers looked rough....it was a scarey place! i guess you get what you pay for. the room was not very clean....pillowcase on one bed had not been washed since someone had used it....mascara and make-up all over it....yuck!!! although the staff seemed to consist of people with english as a second language, they... More

Was this review helpful? Yes
Gary R, Front Desk Clerk at Merrill Field Inn, responded to this review

Thank you for your review of our hotel. We here at Merrill Field Inn would like to apologize for the sub-standard service you received and any other problems that you may have encountered during your stay at the hotel back in August of 2013. The Merrill Field Inn is now under new management and we are making strides to greatly... More

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Additional Information about Merrill Field Inn

Also Known As:
Merrill Field Hotel
Address: 420 Sitka St., Anchorage, AK 99501
Location: United States > Alaska > Anchorage
Amenities:
Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #55 of 69 hotels in Anchorage
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Merrill Field Inn 2*
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