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Inlet Tower Hotel & Suites


Inlet Tower  Hotel & Suites
Hotel class 3 of 5
1200 L St, Anchorage, AK 99501
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Traveler Reviews

65% Recommend
3.0 of 5 stars 40 Reviews
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By trip type
All (40)
[ Date ] [ Rating ]
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2 of 5 stars
T0bey 1 contribution
Manchester, NH
Jul 2, 2008 | Trip type: Couples

We stayed here our first and last day (being on a tour the rest of the time). The room was clean, had a coffee maker (no coffee in our room only tea), fridge, and sink. Nice view of the Cook Inlet from our 11th floor room. The windows only open about 6 inches (to eliminate jumping?) and when open the... more

Management response from
IT_Thaish09, Administrative Assistant

Thank you for letting us know about your stay at the Inlet Tower and Suites. We are here to make your stay comfortable and appreciate your review.

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1 of 5 stars
goingdowntheroad 1 contribution
Northeast USA
Jun 30, 2008 | Trip type: Business

What a nightmare. Our group booked 4 single rooms. Two of us were assigned rooms already occupied by other guests. Second room assigned was filthy. In third room I was assigned someone walked in on me. No ramp to use to wheel your luggage in. This is an old apartment building converted in to a hotel. Beds were old, AC... more

Management response from
IT_Thaish09, Administrative Assistant

I sincerely appologize for the infortunate circumstances that took place during your stay at the Inlet Tower and Suites. Our goal is to create an enjoyable stay for every guest. Your review is very important to us and we thank you for your honesty.

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1 of 5 stars
Travel12321 1 contribution
Ontario
Jun 19, 2008
1/1 found this review helpful

Arriving as part of a Premier Escorted Coach Tour of Alaska more than 1/2 of all the rooms for our group were not yet ready at 8pm. We were given keys but the room had unmade beds and garbage all around. After reporting the condition of the room and going out for dinner, we returned to beds made with the... more

Management response from
IT_Thaish09, Sales Administrative Assistant

Thank You for your comments. We are sorry to hear that your stay with us was not to your standards. We do hope that you will stay with us again in the future and we look forward to providing you with better service. Thank you, Sales Admin. Asst. Inlet Tower Hotel & suites

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5 of 5 stars
CaseyMackay 5 contributions
Northern California
Apr 8, 2008
1/1 found this review helpful

My 13yr old daughter and I decided on a last minute Easter trip into Anchorage and Fairbanks Alaska. FABULOUS!! The people really are so helpful with directions or restaurant suggestions. My GPS did not work well in Fairbanks and I had to flag down many a passing vehicle. Everyone stopped to help! You don't find that in the bay area.... more

Management response from
IT_Thaish09, Administrative Assistant

Thank you for your review. I am pleased thet you enloyed your stay at the Inlet Tower and Suites. South Centeral Alaska is indeed a prime year round vacation spot. We hope you will visit us again on your next trip to Anchorage.

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4 of 5 stars
vindemure 12 contributions
Virginia
Oct 1, 2007 | Trip type: Business, Couples
2/2 found this review helpful

My husband was on business so we choose the Inlet Tower for it's convience to downtown. Staff at the front desk is very kind and helpful, providing marked maps and quick replys to any questions. There is a market within walking distance (across the street), a FABULOUS restaurant on premise, and a shuttle service that will take you downtown. We... more

Management response from
IT_Thaish09, Administrative Assistant

The Inlet Tower and Suites utilizes all of our guests reviews to improve our standards and to assure that you and your guest are fully satisfied with your stay. We thank you for sharing your wonderful experience with us. Come visit us again when you are in Anchorage.

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4 of 5 stars
kaizerza 6 contributions
Johannesburg
Aug 24, 2007 | Trip type: Solo travel

Was fetched from Ted Stevens by the hotel service, and spent a total of 2 nights before venturing inland, and 1 night before leaving Alaska. I found the front desk staff friendly, helpful giving directions and information; rooms were good overall with excellent views. The deli behind the hotel is a nice convenience, however the walk to downtown a little... more

Management response from
IT_Thaish09, Administrative Assistant

We are very proud of our hotel and staff. We look forward to our guests comments as we strive to customize each guests visit to meet thier standards of excellence. Please come back and visit us again.

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1 of 5 stars
Kanadareise 1 contribution
Germany
Aug 13, 2007 | Trip type: Friends getaway
3/5 found this review helpful

I'm a fool. I expected after 15 years absence from America that making an international phone call wouldn't cost the world, but how wrong I was. For a 10 Minute call to Germany, I paid $123.94. I was furious. I grilled the staff and the manager, but they reminded me that I was the idiot here. The prices were no... more

Management response from
IT_Thaish09, Administrative Assistant

I would like to start out by appoligizing for the unfortunate circumstance that took place at the Inlet Tower and Suites. We take all of our guests reviews seriously so we can improve our standards to meet your expectations. We sincerely hope that you will stay with us again in the future and give us the opportunity to make this...

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3 of 5 stars
mcoxpharmd 17 contributions
Newbury Park, California
Jul 9, 2007 | Trip type: Couples

Recently stayed at the Inlet Tower and Suites a total of three nights (two before and one after a weeklong backcountry tour of Alaska). The IT has been recently upgraded. Rooms were big, although my view both times were over an adjacent apartment building which recently burned. The upper flowers have one window A/C unit, whereas the lower floors do... more

Management response from
IT_Thaish09, Administrative Assistant

Dear mcoxpharmd, we sincerely appologize that your stay at the Inlet Tower and Suites did not meet your expectations. Our goal is to assure that every employee works towards achieving the highest level of customer service for our guests. It is unfortunate that this is not always achieved, and this in turn affects the standard of the hotel as a...

Great hotel
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5 of 5 stars
coco040 5 contributions
Honolulu, Hawaii
Jun 17, 2007
1/1 found this review helpful

discreet hotel, short drive from downtown anchorage. Rooms were clean, spacious, with fridge, micro, sink, separate dining table, ample free parking. Our hotel price, which also was a bargain, included complimentary breakfast at the hotel restaurant, which was way more than we bargained for...not your typical continental breakfast... we feasted on a breakfast buffet of bacon, sausage, scrambled eggs, potatoes,... more

Management response from
IT_Thaish09, Administrative Assistant

Dear coco040, I am always delighted to hear from our guest. It pleases us when our guests expectations are met at such a high level. That is our goal to achieve the highest standard of customer service excellence. We hope you come visit us again when you are back in Anchorage.

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3 of 5 stars
nopetsal 4 contributions
NY
Sep 3, 2006 | Trip type: Family
3/3 found this review helpful

We stayed here one night after our Alaska cruise and found it to be sufficient. Not great not bad. Shuttle to airport was handy as was grocery store on corner but the main problem was the walk to most shops/visitor center was too LONG.(15min walk) Next time I would stay on 4th or 5th. more

Management response from
IT_Thaish09, Administrative Assistant

Dear nopetsal, Thank you for choosing Inlet Tower and Suites Hotel during your stay in Anchorage. We appologize that your shopping experience was challenging for you. We do offer a free shuttle for our guest, which should have been offered to you at check in. We are here to meet your expectations and look forward to exceeding them on your...

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Inlet Tower Hotel & Suites Address

1200 L St, Anchorage, AK 99501