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Embassy Suites Anchorage

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600 E. Benson Blvd, Anchorage, AK 99503
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Embassy Suites Anchorage
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Embassy Suites Anchorage
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749 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Embassy Suites Anchorage
See the most recent reviews
Anchorage, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 24, 2014

Do not be deceived by the Embassy Suites name. This hotel needs a lot of upgrading to meet quality standards. The location is ideal as it's a mid-town location but the accommodations are sub pare. For a business traveler, my expectations were not met and I was not treated as a Hilton Honors member.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
embassyanch, General Manager at Embassy Suites Anchorage, responded to this review

I am sorry you were disappointed with the quality of the lodging at the Embassy. We certainly do not wish for any guest to walk away less than pleased with their experience. Thank you for staying with us and I hope that you will utilize the Embassy brand in the future. More 

Lithia Springs, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 17, 2014

My family and I frequent this hotel often as it is our first choice when we want to get away for the weekend without spending insane money going out of town. Centrally located in midtown to restaurants and shopping 5-10 minutes away. Service is professional and he staff really make you feel welcomed. Amenities are acceptable and the cook-to-order breakfast... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
embassyanch, General Manager at Embassy Suites Anchorage, responded to this review

Thank you for being a frequent visitor to the Embassy. I am pleased that our staff and your experiences bring you back to the hotel. We look forward to your next visit. More 

Edgewater, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 10, 2014

Really enjoyed my stay at this hotel. The rooms were clean and comfortable, cooked to order breakfast was great and the evening reception had a lot of drink selections. I recommend this hotel to anyone that comes to Anchorage.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
embassyanch, General Manager at Embassy Suites Anchorage, responded to this review

Thank you for you wonderful review and endorsement. We appreciate your business at the Embassy and hope that you will join us again on a future trip to Anchorage. More 

1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 2, 2014

had to wait 3 hours before we could check in 6:30 PM not 3PM like we were told and then was not called to tell us the room was ready even after i gave them my cell # Other than thyat i was pleased with the room. we never checked out any of the other facilities on site there

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 4
embassyanch, General Manager at Embassy Suites Anchorage, responded to this review

My sincere apology that your room was not ready on time. We always do our best to clean and have rooms ready for incoming guests. There are times that a previous guest does not leave in a timely manner and this can create delays. However, I am pleased that once you were checked-in that your stay was enjoyable. Please come... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 1, 2014

Excellent for business trips. Free Wifi and manager's reception make for a productive evening. Fitness area is good and complementary breakfast is first class. Suites provide plenty of room to relax and work.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
embassyanch, General Manager at Embassy Suites Anchorage, responded to this review

I am pleased to hear you enjoyed the Embassy. One of our goals is to leave an impression on all our guests so that they look forward to returning again. Thank you for staying with us. More 

Anchorage, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 1, 2014

Other than the fire alarm to go off at 2:30 am- tried calling the front desk -no response unsure what to do--no smoke on the floor. No explanation given during check out. This writer had just arrived from Juneau very tired -from 16 hrs a day meeting's. Was looking forward to a good rest before checking out.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
embassyanch, General Manager at Embassy Suites Anchorage, responded to this review

I am pleased you liked the hotel but very sorry that your sleep was interrupted by the alarm during the night. We had guests who chose to smoke in the stairwell triggering the hotel's smoke alarm. Thank you very much for staying with us at the Embassy. I am confident that future visits will be more relaxing. More 

United States
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 26, 2014

the rooms are furnished with cheap, worn furniture, and calling it a suite is a stretch of the definition, when you take a shower and open the door there will be water all over the bathroom floor, and a very underpowered fan in the bathroom there is better to be had in Anchorage for less $$

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 3
embassyanch, General Manager at Embassy Suites Anchorage, responded to this review

I am very sorry that you were disappointed in the hotel furnishings and the suite layout. We certainly want every guest to be comfortable and enjoy all aspects of their stays. We will have maintenance take a look at the shower door. Thank you for staying with us. More 

Valdez, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 23, 2014

Out of the 7 motels we have stayed in Anchorage this one is now our number 1. Awesome employees, super comfy beds, just a very nice place to stay. And it is very pretty and I like the openness of the lobby. Im glad we stumbled in late and were actually at the wrong hotel, now its MY hotel of... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
embassyanch, General Manager at Embassy Suites Anchorage, responded to this review

Wow, what a wonderful review. I am delighted that you "stumbled upon us" and have earned your loyalty. We look forward to seeing you again soon. More 

Maple Valley, Washington
Contributor
20 reviews 20 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 17, 2014

By far the best in Anchorage for business or pleasure. Very clean, great rooms with lots of space, good price! I have traveled to AK for business since 2001. I have been staying at this hotel for 3 years for business trips,the staff has always been wonderful. I'm a freak about clean so this newer hotel is perfect for me.... More 

Was this review helpful? Yes 3
embassyanch, General Manager at Embassy Suites Anchorage, responded to this review

We are delighted to be your "home away from home". Thank you for your wonderful comments. We look forward to welcoming you back. More 

Beaufort, South Carolina
Contributor
13 reviews 13 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 17, 2014

We had a 2 bedroom suite and it was huge. The amenities were great. The spacious living room was enjoyed by the 4 of us. Both bedrooms had private baths that were spacious. All of the rooms were very clean and everything well presented. We would definitely stay there again.

Was this review helpful? Yes 2
embassyanch, General Manager at Embassy Suites Anchorage, responded to this review

I am very glad to hear you found our hotel to be excellent. That is certainly our aspiration for every day. We would love to see you again the next time you are in Anchorage. Thank you for your support of the Embassy Suites. More 

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