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Embassy Suites by Hilton Anchorage

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600 E. Benson Blvd, Anchorage, AK 99503
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Embassy Suites by Hilton Anchorage
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819 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pittsburgh, Pennsylvania
Level Contributor
162 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at the Embassy Suites for 3 nights in July 2015. It is not in the downtown area - it is in mid-town, which is not an ideal area to stroll around or see sights. Mid-town has a lot of chain businesses (hotels, restaurants, stores) but it is not a destination area. You will need a car or you... More 

Was this review helpful? Yes
Level Contributor
10 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Beautiful hotel, couch in room some what worn which really surprises me compared to the rest of the hotel. Clean! Breakfast was wonderful. Everyone very nice. Will stay again. We did not get the side of the hotel where the mountains are so be sure to ask for it.

Was this review helpful? Yes
Alaskashome, General Manager at Embassy Suites by Hilton Anchorage, responded to this review

I appreciate your support and feedback. I am pleased that you enjoyed your stay and that the staff delivered the friendly service you wanted. We look forward to having you return the next time you are in Anchorage. More 

Edmonton, Canada
Level Contributor
126 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed at the Embassy Suites Hilton a good enough place, nice lobby, friendly staff, except for a front desk girl. We were talking to very pleasant girl from the Dominican Republic about our kids who were roughly the same age, I peaked around the front desk to see the picture of her son & her co-worker scolded her in... More 

Was this review helpful? Yes
Alaskashome, General Manager at Embassy Suites by Hilton Anchorage, responded to this review

Thank you for making our hotel your hotel of choice in Anchorage. We are happy to hear that the staff was able to take care of you while you were here and appreciate you taking the time to leave your feedback on your stay. Your comments on the interaction are noted. We look forward to seeing you again. More 

Seminole, Florida
1 review
3 of 5 stars Reviewed 3 days ago NEW

Stayed here after a cruise and a nine hour excursion on the day of disembarkation in Seward including the bus ride to Anchorage. Flight home was the next evening and needed a place to stay for one night. Traveling with my wife and one other couple. When we called for a shuttle from the airport I was put on hold... More 

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Alaskashome, General Manager at Embassy Suites by Hilton Anchorage, responded to this review

Thank you for your comments. I am sorry that we offered less than a five star experience although pleased you singled out some excellent staff members. We will continue to follow up on the feedback you gave in an effort to improve the guest experience.. More 

Cincinnati, OH
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This place was unexpectedly beautiful. The room had a large sitting area with tv, kitchen area with desk divider between the rooms, Keurig coffee pot, very nice bathroom, and large bedroom with nice furniture. Really nothing to view around this area, so don't go for that. Good stopping over point for us as we toured Alaska by car. The restaurant... More 

Was this review helpful? Yes
Alaskashome, General Manager at Embassy Suites by Hilton Anchorage, responded to this review

Thank you for your wonderful five star review on TripAdvisor and for staying with us at the Embassy. I am delighted to hear that you felt our hotel was comfortable and welcoming! We strive to exceed our guest’s expectations with the service we provide in conjunction with our amenities and spacious suites. We look forward to the privilege of welcoming... More 

DC, United States
3 of 5 stars Reviewed 5 days ago NEW

Nice hotel. Does need to have some maintenace upkeep. A/C wasn't working on first stay. Next stay the TV had to be replaced and shower door's hing was loose causing closing issues. Premium room was not that great. Don’t was the extra money on it or their mountain view. View of alley and other buildings with mountain in for ground.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Alaskashome, General Manager at Embassy Suites by Hilton Anchorage, responded to this review

I appreciate your feedback which will use to help us improve. The TV went out suddenly and we were pleased to replace with a larger new one. Thank you for staying with us. More 

Denver
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a good place to stay if you don't mind old furniture. They offer a free shuttle to and from the airport, free breakfast, two free drinks for happy hour, and free wifi. The staff is friendly and knowledgeable about the area. The beds are comfortable and the rooms are spacious.

Was this review helpful? Yes 1
Alaskashome, General Manager at Embassy Suites by Hilton Anchorage, responded to this review

We certainly appreciate your feedback and your business. We are glad that you had the opportunity to visit us for the first time. Your comments are appreciated. Thank you again for staying with us and we hope to see you again in the future. More 

Pretoria, South Africa
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

We only stayed in Anchorage on our way to a salmon fishing trip. Hotel good for one nights stay - nothing out of the ordinary. Good for travelling tourist as it has a laundry. Breakfast was also good. Anchorage is not the most beautiful city in Alaska - so I am not sure whether there is a better area to... More 

Was this review helpful? Yes 2
Alaskashome, General Manager at Embassy Suites by Hilton Anchorage, responded to this review

We certainly appreciate your feedback and your business. We hope to see you again in the future. More 

Bumpass, Virginia
Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago

The customer service was exceptional and the facility was well kept. We enjoyed our breakfasts and the chef prepared omelets were great. We had dinner one evening during our five night stay and it was the most amazing prime rib either of us had ever had. The room was large and very comfortable, and I had the sleep sofa. All... More 

Was this review helpful? Yes
Alaskashome, General Manager at Embassy Suites by Hilton Anchorage, responded to this review

I am elated after reading your review. I am so pleased that you had such a great experience at the Embassy Suites. Your food comments encourage and reward the restaurant staff to continue their hard work. I am lucky to have a staff of excellent people that care a great deal about our guests. We hope to see you again. More 

Matawan, New Jersey
Level Contributor
80 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Embassy Suites for 2 nights prior to a cruise. The room was clean and the beds were comfortable. The hotel itself is very nice, with a pretty lobby with a large fountain in the center. The bar is cozy and the service was great. The breakfast was fantastic with a huge selection sure to satisfy anyone's... More 

Was this review helpful? Yes 2
Alaskashome, General Manager at Embassy Suites by Hilton Anchorage, responded to this review

Thank you for taking the time to offer your feedback. We appreciate the opportunity to show our commitment to you and thank you for your business. We are truly happy to have hosted you and are pleased to see your stay was enjoyable. More 

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