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Embassy Suites by Hilton Anchorage

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600 E. Benson Blvd, Anchorage, AK 99503
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Embassy Suites by Hilton Anchorage
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844 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
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Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very comfortable and clean. Friendly and helpful staff. Love that we can park and fly. It's hard to find a nice place in Anchorage, so it's worth paying a bit more to have a place that's consistently comfortable. Location is great too.

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Tacoma, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I thoroughly enjoyed the comfort of this hotel. The gracious staff were helpful and courteous. Breakfast had a variety of healthy choice items that fit the business group I was traveling with. Thank you!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Alaskashome, General Manager at Embassy Suites by Hilton Anchorage, responded to this review

Thank you for your gracious comments about your stay. I am delighted you loved the hotel. I do hope that you will be able to return on a future trip to Alaska. More 

1 review
2 of 5 stars Reviewed 5 days ago NEW

The following is an email I sent to the manager listed on the room's welcome letter in an intent to give direct feedback and allow them to address. However, I never got a reply: "Per your welcome letter "It is our goal to not only meet but exceed your expectations of quality and service by ensuring that you are 100%... More 

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Alaskashome, General Manager at Embassy Suites by Hilton Anchorage, responded to this review

I am sorry you were disappointed in not having a bath tub in your room. You are correct that the Embassy website should describe the room design better, which will be changed. We hear from many guests that they much prefer the walk-in shower design in the king-bed suites. Unfortunately, we do not have much flexibility to change rooms when... More 

Spokane, Wa
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Its a decent hotel but obviously not an original Embassy Suites. If you are looking for a traditional Embassy with the soaring atrium with overlooking walkways then this is not it. It is more of a Best Western with newer fixtures and materials. Way overpriced for what you get. I always stay at Hilton's and this is not representative of... More 

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Alaskashome, General Manager at Embassy Suites by Hilton Anchorage, responded to this review

Thank you for your comments. I am sorry you were expecting the traditional atrium style hotel which will continue to become less common with the newer Embassy Suites hotels being built. Thank you for staying with Embassy. More 

Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at Embassy Suites in the past, and did so again on my visit to Anchorage. The rooms are large, whether traveling as a family, or as I did with a friend. The breakfasts include made to order omelets which allow for a large healthy meal to start the day. And ending the day with two free beers... More 

Review collected in partnership with Embassy Suites Hotels

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Alaskashome, General Manager at Embassy Suites by Hilton Anchorage, responded to this review

I was delighted reading your review. I hope our morning chef took great care of you everyday. We were happy to welcome you and will strive to deliver a wonderful experiences for our future guests as well. We hope to see you return soon. More 

Jacksonville, Florida
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

This facility is located in mid-town. Not close to anything but far away where you need a taxi. The only downside is the service at the restaurant/lounge. Loooong wait times for food, then the food is cold. Not what I had expected for a hotel of this caliber. Beds and room was very comforable and clean.

Was this review helpful? Yes
Alaskashome, General Manager at Embassy Suites by Hilton Anchorage, responded to this review

I am pleased that you were quite happy with the hotel and the guest suites. However, we promise to utilize your feedback on the dining room service. We appreciate your business. More 

Mpls.
Level Contributor
142 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a wonderful place to stay in Anchorage. It has clean, large rooms, a nice pool area, and a good bar with many friendly travelers telling you about their adventures in Alaska. The breakfast was included and very good. We enjoyed it so much that on our return from our adventures we called and spent another night here. Also... More 

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Alaskashome, General Manager at Embassy Suites by Hilton Anchorage, responded to this review

Thank you for staying with us at the Embassy Suites and for your five-star review. I am delighted to hear that you enjoyed your stay as your kind comments are appreciated. We strive to deliver the level of service our guests want and are pleased that you were happy. We look forward to welcoming you back. More 

1 review
2 of 5 stars Reviewed 1 week ago

Poor service at check in, check out, restaurant and shuttle. All in all, a hotel I would never recommend. As a Diamond Hilton Member, I am loyal to this chain. This is my first experience with such a consistent level of poor service.

Review collected in partnership with Embassy Suites Hotels

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Unalakleet, Alaska, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful room. Large pool. Center of town. Main road is a one way so it helps to takes the back way to Denali street. Don't remember hearing any traffic. Comfortable beds, lots of room for everyone to sleep I the two bed room suit.

Was this review helpful? Yes
Alaskashome, General Manager at Embassy Suites by Hilton Anchorage, responded to this review

Thank you for making our hotel your hotel of choice in Anchorage. Thank you for your wonderful comments. We are happy that you were here and really appreciate your taking the time to leave your feedback on how comfortable and relaxing your stay was. We look forward to seeing you again in the future. More 

Seattle, Washington
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Their own website: http://embassysuites3.hilton.com/en/hotels/alaska/embassy-suites-anchorage-ANCESES/dining/index.html Indicates they have a full service restaurant open from 11:00AM - 10:00 PM "Pi Kitchen + Bar serves Alaskan seafood specialties and American classics for lunch and dinner." They do not. Kitchen is closed after breakfast and there is no food service until dinner. So make other plans for lunch. Also, Fox News was listed as... More 

Was this review helpful? Yes
Alaskashome, General Manager at Embassy Suites by Hilton Anchorage, responded to this review

We are sorry that Fox News was out for the day. It was back up and operating the following day. I appreciate your feedback on the website error and we have requested that to be corrected, as we are not open for lunch at this time. Thank you for staying with us at the Embassy. More 

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