IIt appears that there has been some remodeling since some of the comments here but it was a very nice small hotel to stay a night before you get on a cruise. more
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IIt appears that there has been some remodeling since some of the comments here but it was a very nice small hotel to stay a night before you get on a cruise. more
I arrived before noon and they let me check in early, which was nice. Of the 3 front desk people I dealt with, one was pleasant and helpful and the other two appeared annoyed that I was bothering them. The window in my room did not lock and when I mentioned this to the front desk, they basically told me... more
I'm sorry we haven't met your expectations. We do take customer service very seriously and apologize for any inconvenience you might have faced. We hope to have you as a customer in the future and we will work to beat your expectations next time. If you are in the Seattle Area please call for the Front Desk Manager and we...
We stayed here for 2 nights on the second part of our trip because it was convenient to the Space Needle and because we were checking out at 3AM and did not want to spend a lot of money. For an expensive hotel, it met my expectations. It was clean and the room was a decent size. The hot time... more
Hotel was located .4 miles from Space Needle/Space Center. There were other hotels right next door or within immediate area (Holiday Inn, Ramada, Travelodge, etc.). The rooms were small and there were tiny/thin blankets that couldnt wrap up a newborn alone...The bathroom could have been cleaner as well as the rug. When I asked the housekeeper for face clothes bc... more
Thank you for commenting on the hotel. I'm sorry you had some negative experiences during your stay with us. Service is a priority to us and we will work harder to make sure instances that you've experienced no longer happen. If you ever come back to our area please contact the Front Office Manage (John) and we will make certain...
The young man at the desk was very snotty & made rude comments to guests at the complimentary breakfast when he came in for a cup of coffee. The front desk staff was generally unfriendly & acted like they hated their jobs. They gave our room to a nice young couple the same day we checked in, then front desk... more
I apologize for the negative experiences you had with us during your stay. We have been working hard at making sure that all of our employees are helpful and pleasant. I hope to have another oppurtunity to accomodate you next time you visit Seattle. If you ever stay with us again, I think you will see the difference.
We had three clients stay at this hotel for a meeting in the Seattle area. I thought i had found a great deal because the rates were low for the area. Well, all three clients told me the next morning that they couldn't get a blanket to save their life, the windows wouldn't shut, no staff member would help them,... more
We were very unsatisfied with our recent stay at the Best Western Loyal in Seattle. It started when I called to make the reservation. I was asked to call back in 15 minutes to make a reservation. I called back and talked to the security officer instead of the normal front desk personnel. It took him about 10 minutes to... more
When returning from Hawaii, we stopped at Seattle in this hotel. And we didn't regret it! We arrived in the very morning (10AM) and settled in our room immediatly, and we really did appreciate that. The room was big, king size bed and comfortable, bathroom very enjoyable too. Room was also very calm. The lift gives you a view on... more
My friends and I do a road trip to a different NFL venue every year. This was a great place to stay in Seattle. We like to hit up a few tourist spots in addition to the stadium itself and this hotel proved the perfect location to accomplish that. It's within easy walking distance of The Space Needle, Pike Place... more
We stayed at the Loyal Inn because we wanted to be in downtown Seattle, since we only had two nights there. It exceeded our expectations in many respects. The rooms were large and comfortable, with many extra amenities. The breakfast was very extensive, with many fresh fruits, eggs, breads and even waffles. The hotel staff was very friendly and helpful,... more




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