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Best Western Loyal Inn


Hotel class 2.0 of 5
2301 8th Ave., Seattle, WA 98121-1907
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Reviews you can trust

56% Recommend
3.0 of 5 stars 58 reviews
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By trip type
All (58)
[ Date ] [ Rating ]
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5 of 5 stars
5garden   1 contribution
Saint Paul, MN
Nov 6, 2009 | Trip type: Couples New

Close to the Space Needle and not far from downtown. Everyone working at Loyal Inn were friendly and helpful. The hot tub and excercise equipment were always available and we never needed to wait. There is a very generous breakfast set up in the breakfast room for self serve. The room was clean and the temperature was controllable. The room... more

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3 of 5 stars
beve-snailey   6 contributions
Coventry, UK
Nov 2, 2009 | Trip type: Couples New

A nice budget hotel in a good location to see the attractions of Seattle. Really liked this hotel, staff were really good and helpful, location was good short walk to Space Needle and also to the free bus zone to get around downtown. Hot tub in the hotel was good! Room was fine, nothing spectacular but comfy bed, large fridge... more

Management response from
BWLOYALINN, Manager

Thank you for your comments. We strive to provide quality customer care and a quality product and I am glad that you experienced both. Thank you for choosing the Best Western Loyal Inn and we hope to see you back in Seattle very soon! Thank you again for your kind words.

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2 of 5 stars
canadarush   1 contribution
victoria, canada
Oct 27, 2009

I chose the hotel because was closed to downtown, had a breakfast and because was a Best Western. I stayed three nigths, somthing did not let me sleep well, and then the following day I killed I huge bug in the pillow, I asked for change of bedding, but it didn't work, found more bed mites....THe hotel should do something... more

Management response from
BWLOYALINN, Manager

Thank you very much for your comments about the situation you encountered while staying with us. This is not the experience that we want people to walk away with from our hotel. I have not experienced "bed mites" at our property, but hotels can have bugs from time to time. We use companies that monitor bugs and we also monitor...

Thank You!
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4 of 5 stars
MPeterson70   1 contribution
Washington
Oct 24, 2009 | Trip type: Family

I live here in Seattle but my family members flew in from Montana and Texas and I had them book here at the Best Western because it was near downtown and they all would not fit in my apartment. I don't normally write reviews but mother and I felt it was only right to express our gratitude to the staff... more

Management response from
BWLOYALINN, Manager

I would first like to thank you for taking the time to write a review of our hotel. Without valued guest comments we would not know how to improve. With that said, thank you very much for your kind words. It is always satisfying to have a guest walk away with an experience like yours. We strive to make every...

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4 of 5 stars
daves_pooky   2 contributions
BC
Oct 7, 2009 | Trip type: Family

I would like to start by saying I was extremely upset when I was leaving because they told me that the continental breakfast ended at 10am, unfortunately I was misinformed, and it was at 9am so we missed it. I emailed the hotel when I got home and the manager emailed me and then called me. He was very apologetic... more

Management response from
BWLOYALINN, Front Office Manager

Thank you for your kind review of our Hotel. We are always looking for ways to improve service. If there is anything you need please give us a call at the hotel. Of course service is a great priority for us.

Expensive
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3 of 5 stars
sherrijan   8 contributions
Netherlands
Sep 21, 2009 | Trip type: Couples

We stayed for 2 nights at the Loyal Inn in Seattle. The hotel is centrally located near the Space Needle. There is an expensive Japanese restaurant across the street from the hotel and a Subway about 3 blocks away. We felt the hotel needs to be updated and painted. Our room was on the 3rd floor right next to the... more

Management response from
BWLOYALINN, Front Office Manager

I'm happy you were comfortable at the hotel. As to the price I can assure you that we are very competitive with pricing and a similar hotel would have either been about the same or more expensive. There are budget friendly restaurants in the area as well and I encourage all of our guests to take advantage of our guest...

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3 of 5 stars
ukkylie   3 contributions
PDX
Sep 8, 2009 | Trip type: Family

We booked 1 night at this hotel as part of our bi-annual family vacation. Upon arriving at the hotel all seemed to be well until we reached our room. With 3 people in our party we were sure to book queen sized beds in all rooms. Our room had 2 double beds. When I called the front desk and were... more

Management response from
BWLOYALINN, Front Office Manager

I am sorry there was some confusion when the rooms were booked. The rooms with two beds, have always been double-sized. Not queens. There are no less than 5 restaurants to eat at with-in a 3 block radius and many, many more with in a mile. In the future we will be clearer on what guests are getting to ensure...

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1 of 5 stars
Ringhead   2 contributions
San Francisco CA
Aug 16, 2009 | Trip type: Solo travel
1/2 found this review helpful

I cannot believe this hotel qualifies as a Best Western. I could live with the faded beauty aspect, but the beds were as hard as the floor -- unsleepable. Several guests in the morning said they were sore all over. I was sore and did not sleep a wink. A really substandard hotel, which cannot improve until it gets new... more

Management response from
BWLOYALINN, Front Office Manager

I am sorry for the incovenience and discomfort. If you would like to call in on your specific reservation I would like to explore the possibility to recompense you. The beds are very new and we hope you return to us so that we can make your next night absolutely comfortable.

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4 of 5 stars
mchlbrnd   1 contribution
Utrecht
Aug 14, 2009 | Trip type: Business
1/2 found this review helpful

The hotel is situated near the centre of Seattle. You can walk to it in probably 5 to 15 minutes. The service was really good, very friendly people. I disliked the breakfast; not that much variety. more

Management response from
BWLOYALINN, Front Office Manager

Thank you for your kind words. Customer service is our top priority. We look forward to seeing you again.

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1 of 5 stars
QUEENFAIR   1 contribution
SURREY, BC
Jul 25, 2009 | Trip type: Family
1/2 found this review helpful

I booked 2 nights with this hotel. On the eve of my departure, I called the front desk around 10.30pm so I can pay my bills since I have an early morning flight to catch and also since im travelling with little children so I wouldnt miss my flight. I spoke to one Veronica who told me its not allowed.... more

Management response from
BWLOYALINN, Front Office Manager

I am sorry you had a such an experience. Our priority is great customer service. Steps have been taken to ensure that this experience will not be repeated. If you have any other questions please feel free to contact us at any time.

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Best Western Loyal Inn Also Known As

  • Best Western Loyal Hotel
  • Best Western Seattle
  • Seattle Best Western
Address: 2301 8th Ave., Seattle, WA 98121-1907
Seattle Hotels Best Western Loyal Inn
3.0/5.0
58