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Pan Pacific Seattle

#19 of 98 Hotels in Seattle
Certificate of Excellence
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2125 Terry Avenue, Seattle, WA 98121
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Pan Pacific Seattle
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1,191 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (235)
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Gothenburg, Sweden
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stay there for one day. Very helpful service, decent Wi-Fi and comfortable room. Very good breakfast with plenty of food options.Hotel situated in the business city center. Hotel is both suitable for holiday and business trip.

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hrcolorado
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We always stay at the Pan Pacific when in Seattle. The staff is professional, courteous, knowledgeable and helpful. The beautiful rooms are spacious, comfortable and clean. We also enjoy the location which allows us to walk to our favorite areas in the city.

Review collected in partnership with Pan Pacific Hotels Group

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Seattle, Washington
Level Contributor
87 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Seattle is a wonderfully friendly city, where everyone you meet seems intent on making you feel comfortable, so much so that you imagine having a bad experience here is almost impossible. Well almost, because if you stay at the Pan Pacific, you will be in for a rude awakening. My partner checked in early on a Friday afternoon, as she... More 

Was this review helpful? Yes 2
Seattle_PanPacific, Manager at Pan Pacific Seattle, responded to this review

Thank you for utilizing TripAdvisor to share feedback from your recent visit to our hotel. From what you are describing that took place during your stay, I certainly understand how disappointed both you and your partner must be. While the security of our guests is a top priority, we are following up to see how your situation could have been... More 

Tacoma, Washington
1 review
5 of 5 stars Reviewed 1 week ago

If you have high standards this is the hotel for you. Tastefully designed and easy access to everything Seattle has to offer. I stay here whenever I can get a room- normally booked out far in advance for a good reason.

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RyanC647, Community Relations Manager at Pan Pacific Seattle, responded to this review

Dear Manning67, Thank you kindly for the glowing review of your recent stay at Pan Pacific Seattle. We are honored to learn that you are a frequent guest of our property and hope to see you again in the very near future. Warm Regards, Ryan Crosby Community Relations Manager More 

New Jersey
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Great service. Great room. Great food at the bar in the lobby with good drinks. I ate the warm kale salad with either chicken, beef or salmon every night I was there (stayed four nights). Place was clean. People were nice. I had an emergency rush on cleaning a sport coat and they took care of it. I would go... More 

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RyanC647, Community Relations Manager at Pan Pacific Seattle, responded to this review

Dear NJDad_Neal, Wow! Thank you so much for the highly positive review of your recent visit to Pan Pacific Seattle. We are delighted to know that you received such a high level of service and that we could assist with your emergency laundry needs. The warm kale salad is a delicious choice from the Lobby Bar menu. We sincerely hope... More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed 1 week ago

The location of the hotel was great, near the train station and main st malls area. Walking distant (15 mins) to the Space Needle too. Everyone at the hotel were very friendly. Its like they never had a bad day! Pleasant, neat and peaceful hotel.

Review collected in partnership with Pan Pacific Hotels Group

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RyanC647, Community Relations Manager at Pan Pacific Seattle, responded to this review

Dear sabrinasQ4595TO, Thank you so much for taking a moment to tell others about your recent stay with us. We are so pleased to hear that you found your stay to be relaxing. We agree that our convenient location and friendly team are great benefits of choosing Pan Pacific when in Seattle. We hope to welcome you back again very... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Horrible Management - room was not clean (toilet smelled like urine - no other room was offered) - incompetent cleaning person came and wiped over it with water. Forgot the splatter left and right of that toilet - Still gas station toilet smell after that... Dust and stains on carpet in two corners of the room in addition to that... More 

Was this review helpful? Yes 1
Seattle_PanPacific, Manager at Pan Pacific Seattle, responded to this review

Thank you for taking the time to share feedback from your recent visit. I sincerely apologize as what you are describing is not reflective of the service and hospitality we pride ourselves in providing our guests. If you are willing, I would be more than happy to discuss this in person and collect more specifics. Thank you very much for... More 

charlotte
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Paid TOP $ (over $600 PER NIGHT) for a Corner-King room with a view of the Space Needle. The picture on the website and the top-notch accomodations at other Pan Pacific Hotels made me willing to pay a little more. What I got was a large, dated, 3rd floor room that reminded me of a Holiday Inn from the late... More 

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes
Seattle_PanPacific, Manager at Pan Pacific Seattle, responded to this review

Thank you very much for staying with us and taking the time to share your feedback on TripAdvisor. While I am happy to hear that you enjoyed the space and views our rooms offer, I wanted to sincerely apologize that you were disappointed with the décor. All of our rooms were updated just over a year ago and we work... More 

United States
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Pan Pacific for 4 nights while attending a conference. Check-in was easy and the front desk staff were very helpful. I did check-in a day late and there was some confusion about whether the night before had been cancelled ( I had called, while stuck at the airport), but this was ultimately resolved without incident. The... More 

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RyanC647, Community Relations Manager at Pan Pacific Seattle, responded to this review

Dear ARAK77, A sincere thank you for taking the time to review your recent stay at Pan Pacific. We are so happy to learn that you found the guest room to be relaxing and enjoyed the Lobby Bar for breakfast. We agree that our location in South Lake Union is ideal for exploring the city's many attractions. We hope to... More 

Gardiner, Maine
Level Contributor
159 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed May 31, 2015

We've stayed in a couple of other Pan Pacifics (Vancouver, Singapore). While Seattle fell short of those two properties in terms of the hotel itself, the service was the best of the three and the location is very central to everything. We had a balcony suite that was huge, and the second room had a view of the space needle... More 

Was this review helpful? Yes
RyanC647, Community Relations Manager at Pan Pacific Seattle, responded to this review

Dear OnTheRoadAgain, Thank you for taking the time to review your recent stay at Pan Pacific Seattle. We are so happy to hear that you had the opportunity to check out another one of our properties after having stayed in Vancouver and Singapore. It's so rewarding to hear that you found the service to be impeccable and that you appreciated... More 

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