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Pan Pacific Seattle

#14 of 97 Hotels in Seattle
Certificate of Excellence
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2125 Terry Avenue, Seattle, WA 98121
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Pan Pacific Seattle
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Pan Pacific Seattle
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1,161 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Glen Cove, New York
Contributor
11 reviews 11 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The beds are really comfortable and most rooms have a spa tub. Our room had a view of the Space Needle and there is a Whole Foods and Starbucks just below the restaurant. The lobby is nice to hang out in and the bar and restaurant are convenient. There is a spa but you have to go across the street... More 

Was this review helpful? Yes 1
RyanC647, Community Relations Manager at Pan Pacific Seattle, responded to this review

Dear Michael V, Thank you for taking the time to write about your recent stay. We are delighted to hear that you found the beds to be restful and that you enjoyed the deep soaking tub. And you are correct that each of our guest rooms has this great amenity!. We hope to welcome you back to Pan Pacific Seattle... More 

Senior Contributor
49 reviews 49 reviews
48 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We loved this hotel. It smells great (random factoid I know). But of course what really matters - service, price, quality - it excels as well. Plus the hotel has gorgeous views of Seattle. We ordered room service breakfast and loved it.

Was this review helpful? Yes
RyanC647, Community Relations Manager at Pan Pacific Seattle, responded to this review

Dear DanielSkiffington, We are so honored that you took the time to write about your recent stay and delighted to learn that you enjoyed the experience. We think that the views from some of our guest rooms are definitely quite special! As we are currently reworking our food and beverage program it is fantastic to hear that you found the... More 

1 review
1 of 5 stars Reviewed 1 week ago

- Rooms were not ready at 4 PM for check-in. - No courtesy coffee or even a glass of water while waiting for 2 hrs. for the room - Main Restaurant closed, no notice on their website. - The restaurant operator allegedly had issues w. Hotel Management and shut down - Room furniture old. The tv dresser/mini bar slanted. Room... More 

Was this review helpful? Yes
Seattle_PanPacific, Director of Rooms at Pan Pacific Seattle, responded to this review

Thank you for taking to the time to share your feedback from your recent stay with us on TripAdvisor. I want to sincerely apologize that you were not fully satisfied with the value or service that you received. As I was researching your stay with us, there is some confusion on my side as our records show a different arrival... More 

Portland, Oregon
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Felt very welcome! Every hotel staff (doormen, front desk, room service on phone, complementary driver) was amazing friendly and welcoming. Hotel and room were immaculate and very nice. Felt very relaxed. Used public transportation, along with free pickup/dropoff service provided by the hotel. It was very useful to us to have a Whole Foods on the first floor. (And the... More 

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes
RyanC647, Community Relations Manager at Pan Pacific Seattle, responded to this review

Dear davelPDX, Wow! We are delighted to hear that we made you feel comfortable and provided a relaxing getaway in the Emerald City. We do all that we can to ensure a pristine environment for our guests so are pleased to know this was your experience. Our central location near public transit and proximity to Whole Foods Market are definitely... More 

Laguna Hills, California
Contributor
11 reviews 11 reviews
4 of 5 stars Reviewed 1 week ago

I gave this hotel 4 stars because of the lack of service upon check in. It was a female mgr. and was not accommodating . The suite we had was room 1010.. We had a great view of the space needle. When we called for something they were fairly prompt. I just was not impressed with most of the employees... More 

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RyanC647, Community Relations Manager at Pan Pacific Seattle, responded to this review

Dear Linda M, Thank you for providing feedback on your recent stay at Pan Pacific Seattle. We are very disappointed to learn that you did not find the service to be welcoming upon your arrival to the hotel. We apologize for any confusion regarding availability of an early check-in. Please know that we always do our best to accommodate when... More 

Top Contributor
113 reviews 113 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place was great. The staff was friendly and helpful, which is always nice when visiting a new place. The bar/lounge inside was delicious, I tried things off the lunch and dinner menus. Rooms were well appointed. Nearby there is a Whole Foods, if you want to pick some things up, and the lobby has a door into the Starbucks... More 

Was this review helpful? Yes
RyanC647, Community Relations Manager at Pan Pacific Seattle, responded to this review

Dear breegreenly, We are so pleased to hear that you enjoyed your recent stay. We have been working on a brand new food and beverage concept and are so thrilled to hear that you enjoyed the food in our Lobby Bar. We are also very fond of the proximity to Starbucks. Please come back to see us again very soon.... More 

Minneapolis, Minnesota
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for business travel in February 2015. Room was spacious, with beautiful views of Space Needle and nearby water fro. Plenty of space for 1 person, might be cramped with 2. Friendly front staff arranged for taxis and had good recommendations for walking tours (btw only a 20 minute walk to Pike Place). I ate twice at the hotel... More 

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RyanC647, Community Relations Manager at Pan Pacific Seattle, responded to this review

Dear isnicolelost, Thank you for the feedback on your recent business stay at Pan Pacific Seattle. It's great to hear that you enjoyed the guest room and beautiful views and found the Front Desk team to be friendly and knowledgeable. We apologize that the service in our Lobby Bar did not meet your expectations and will certainly pass along your... More 

San Francisco, California
Top Contributor
73 reviews 73 reviews
73 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A great business hotel with all luxuries. Great place for business stay as well as for families on vacation. Close to the bay, walking distance from Space Needle. Whole Foods within 2 mins with plenty of eating options. Plus many more restaurants, cafes nearby. Don't look for other options if you want to stay in Downtown Seattle.

Was this review helpful? Yes
RyanC647, Community Relations Manager at Pan Pacific Seattle, responded to this review

Dear MahipVyas, We appreciate that you took the time to tell us about your recent stay at Pan Pacific Seattle and agree that with a plethora of nearby dining options, attractions and cultural institutions we are in the perfect location! We would be honored to welcome you back on your next visit to the area. Best, Ryan Crosby Community Relations... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I want to start off by saying that I never write reviews. My experience with the hotel and the staff was so fantastic that I was compelled to do so. The staff had such a positive attitude and went above and beyond to make sure my stay was absolutely perfect. The hotel itself was quiet and very clean. I stayed... More 

Was this review helpful? Yes 1
RyanC647, Community Relations Manager at Pan Pacific Seattle, responded to this review

Dear TheRealMrSmith, Wow! Thank you kindly for the highly positive review. We love to hear that we've made such a positive impression on one of our guests and that it was enough to prompt you to write a review. We strive to provide the highest levels of personalized service and it seems that we were successful in this endeavor during... More 

Columbia, Missouri
Top Contributor
333 reviews 333 reviews
63 hotel reviews
131 helpful votes 131 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've been to Seattle a few times over the past 2 years and have stayed in several nice hotels (Marriott Waterfront, Hyatt at Olive 8, Sheraton). Up until now, the Hyatt at Olive 8 was my favorite hotel. The Pan Pacific just took that title! We booked a balcony suite because the price difference was not that much more than... More 

Was this review helpful? Yes
RyanC647, Community Relations Manager at Pan Pacific Seattle, responded to this review

Dear John S, We are so delighted to hear that you and your family enjoyed your stay and can't thank you enough for the glowing review. We are always happy to hear that we've taken the top spot in a guest's mind when it comes to Seattle hotel stays. How great that you were able to enjoy the luxury accommodations... More 

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