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Extended Stay America - Seattle - Northgate

2.5 of 5
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13300 Stone Ave N, Seattle, WA 98133
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Extended Stay America - Seattle - Northgate
Best prices for: 1 room 1 guest
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Ranked #72 of 97 Hotels in Seattle
A recent review
4 of 5 stars reviewed 3 days ago
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55 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
25 reviews 25 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I've stayed at few of these . This is a nice location behind a strip mall . It's hard to find without GPS . But clean clean and well maintained property . I don't care for the really cheap bed pillows ,but good stay otherwise . Quiet and slept well . Grab & go things at the desk when checking... More 

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Seattle, Washington
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

There aren't many hotels in the North Seattle area that have full kitchens and let you bring your pets. But this one does. The hotel serves coffee, creamer, muffins, fruit, and snack bars every morning. The rooms were nice and clean, hotel maids very polite (I loved that they didn't pester us for daily cleaning) and the front desk staff... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Seattle - Northgate, responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that you had a nice stay with us. I truly appreciate your kind comments regarding our staff and the friendly service they provided you! Once more, thank you for posting your review. We look forward to having you visit with... More 

Vancouver, Canada
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed April 5, 2015 via mobile

Before I even made a reservation, I emailed to ask for some information and promptly received a response from Brittany. After speaking with her via email, I made an online reservation and and booked a smoking room by accident. I immediately emailed Brittany again and she responded right away and changed my reservation to a non-smoking room. Major positives right... More 

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Manager_11525, General Manager at Extended Stay America - Seattle - Northgate, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you enjoyed your stay with us and feel that we are a great value for the price. I am thrilled to hear that our staff was able to accommodate your needs in a timely manner to make your... More 

Las Vegas, Nevada, Usa
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 11, 2015

This is a very basic, small apartment type facility, not a full service hotel set up for long term stays. You do your own housekeeping, fetch clean towels, empty your own trash, fetch toilet paper, etc. There is a complete kitchen and basic plates, silverware, pot and pan,coffeemaker, toaster,etc. provided for free- but you must request these items at the... More 

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Seattle - Northgate, responded to this review

Thank you so much for posting a review of our property. It's great to hear that our team was pleasant and our facilities were adequate for your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 4, 2014

Outside of downtown Seattle. We did get a deal on the room, but the first room we got seemed to be not cleaned by housekeeping. I requested another room after seeing the first room, and they were very accommodating. Props for that

Was this review helpful? Yes 2
Manager_11525, Manager at Extended Stay America - Seattle - Northgate, responded to this review

Your review for our hotel was recently brought to my attention. Your comments in regards to team promptly accommodating your issue are much appreciated; yet, I was disheartened to read that your original room was not cleaned to meet our guests expectations. Your comments were reviewed by the team, and we will train them accordingly to make sure your experience... More 

Travelers are raving about these Seattle hotels

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2014 via mobile

The hotel overall is nice, the room was very clean and the staff was very friendly and helpful. Everything we needed we were able to get from the front desk with a simple phone call. They are pet friendly and we had no issues bringing our large dog into the hotel. Overall I would recommend this hotel to anyone in... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Seattle - Northgate, responded to this review

I want to thank you for taking the time to write a review of our hotel. I am glad to hear that you enjoyed your clean room, our friendly staff and our pet friendly policy during your visit with us. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We... More 

Fairbanks, Alaska
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed October 18, 2014

I was here for 10 days for a medical stay, and with the exception of 1 receptionist, no one seemed to know how to run the place, nor was there any sort of housekeeping. Additionally, when I accidentally left a Tempur-pedic travel pillow on the bed, then returned that evening to get it back, it had mysteriously vanished and despite... More 

Was this review helpful? Yes 5
Nampa, Idaho
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 28, 2014

The Extended Stay America's I've stayed in have all basically been the same - full sized fridge/freezer, stovetop, microwave, bed, tv, and a bathroom. The bathroom here had no fan and the bed was as hard as a rock...and not in a good way. Overall the facility and the room was fine, nothing fancy, but completely functional and useable. It... More 

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Pocatello, Idaho
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 24, 2014

Excellent customer service, room was clean, updated, and everything was in working order. Nice water pressure, no clogged showers. In a nice part of town away from all the hustle and bustle of downtown Seattle. Close to Target, Sams club, Walgreens, Thirft shops, Fred Meyer, Albertsons, and yummy local restaurants like Ivar's seafood. Great hotel, even greater price.

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Seattle - Northgate, responded to this review

Thank you for posting such a wonderful review. We truly appreciate your comments regarding the service, location, and value of our hotel. The staff and I are proud to have provided you with a clean, updated room at a great price. Thank you again for taking the time to share your feedback. It would be our pleasure for you to... More 

Olympia, WA
Contributor
18 reviews 18 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 14, 2014

No blow dryer. No shampoo. No coffee maker or complementary coffee/tea in room. Desk was closed at 11PM and not open when we checked out at 6:10 AM. No glasses, cups etc while they give you kitchen and fridge/microwave. No utensils. You have to get it from front desk but they have limited hours.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Seattle - Northgate, responded to this review

Thank you for providing us with details about your stay. Please know that we are sincerely sorry that you were not provided with the amenities you needed during your stay with us. Your comments were reviewed by the staff, and we will work to ensure that my night staff is more available to accommodate guest requests. I am grateful for... More 

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