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All 93 Seattle hotels

Extended Stay America - Seattle - Northgate

2.5 of 5 Hotel   |   13300 Stone Ave N, Seattle, WA 98133
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Extended Stay America - Seattle - Northgate
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Ranked #70 of 93 hotels in Seattle
A recent review
5 of 5 stars reviewed 4 days ago
Sweetugolu Seattle, Washington
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34 people have reviewed this hotel

Traveler rating
    11
    9
    7
    4
    3
See reviews for
8
5
6
8
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Seattle, Washington
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I am a world traveler and have stayed in countless hotels across the world, but there are only few places that have touched my heart and this place is indeed one of them. To start with the room is very neat and clean, kitchen cabinet equipped with required accessories, bathroom is clean and spunky, all in all more than what... More

Was this review helpful? Yes
Richmond, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 22, 2014

Room is comfortable. Bed is in good condition. We had a queen bed room. I like the kitchenette, very helpful. Not too luxurious though. For instance, I would expect at least some skin lotion and shampoo. There is no hairdryer in the room you have to ask the front desk people for that. Location is not the best, situated in... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Seattle - Northgate, responded to this review

Thank you for your recent review of your stay. I was disheartened to read that you were not satisfied with the amenity selection we offer. Please accept our apologies. Still, we will use your feedback to improve our offerings in the future. If you have any additional comments, please reach out to me at ngt2@extendedstay.com. I do hope that you... More

Lockport, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2013

I've been to quite a few hotels/motels and this one has consistently been a good experience for me. The rooms have been clean and well maintained; no hassels, no problems, just a good safe room with a small kitchenette and offering a quick breakfast. That's all i need to get my work done. I will keep staying at the Extended... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Seattle - Northgate, responded to this review

Earle - I appreciate you taking the time to write such a wondrous review. I'm so pleased to hear that we have been continually providing you with a "home away from home" experience. We look forward to seeing you in the future, should your travels bring you back to our area. More

Seattle, Washington
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 10, 2013

As a caveat this hotel was offered as an appeasement to tenants delayed in moving into a new apartment complex plagued with delays. The hotel itself and the lobby were ok. However the rooms were dreadful. Paint chipping off walls and doors. Stale smoke smell in hallways. Pillow cases on the bed were wrinkled and discolored. They looked like they... More

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Seattle - Northgate, responded to this review

Beverly - The feedback provided in your review is much appreciated. We appreciate the kind comments about desk staff; however, we apologize that your room was not up to standards. Your comments were reviewed by the staff, and we will be addressing the issues in the room that which you were located and addressing any issues in common areas as... More

1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 27, 2013 via mobile

I was yelled at by an employee named Keisha and called a liar. I was given a Queen room instead of a double by mistake and was told I had to wait until the following day to make the switch to double beds. Sadly Keisha was the only person working the following day and she made the switch impossible. Even... More

Was this review helpful? Yes 5
Manager_11525, General Manager at Extended Stay America - Seattle - Northgate, responded to this review

Thank you for your recent review of your stay. The staff response you described is unacceptable, and I sincerely apologize for your experience. In response to your feedback, we will speak with the employee mentioned as well as retrain our employees on providing excellent service for all guest. Thank you very much for providing us with your feedback. To discuss... More

Tucson, Arizona
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 25, 2013

Although quiet and nicely located behind a strip mall shopping center, this place was overall unsat and not a value. Room carpet was dirty, bathroom sink plugged up, dishes and in room coffee maker filthy. Staff was well trained with [--] answers for all your problems. Best one was towels have been on back order for over a month. Advertised... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Seattle - Northgate, responded to this review

Thank you for taking the time to write a review of your stay. I am so disappointed that the carpets, in room items, and grab n go breakfast were not up to standards. Please accept my apology. Your comments were reviewed by the staff, and we will be addressing room concerns and inventory to make sure your experience is not... More

Indiana
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 5, 2013

We booked though ESA website, and reserved a Non-smoking room. After checking in , we realized the room was certainly NOT a Non-smoking room. A meeting with the front desk person did not help a bit. She informed me that they had overbooked the non-smoking rooms and they had to put us in a smoking room. My wife had a... More

Was this review helpful? Yes 6
Vancouver, BC
Top Contributor
50 reviews 50 reviews
28 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed July 23, 2013

I stayed 2 nights while attending a workshop at the Community College. I can't imagine anyone staying here (or anywhere in North Seattle, for that matter) on just a pleasure trip. I write this review noting that there isn't anywhere 'nice' to stay in all of North Seattle so it's all relative. The best part is although it's tucked behind... More

Was this review helpful? Yes 2
Manager_11525, Manager at Extended Stay America - Seattle - Northgate, responded to this review

Hi there, I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you had to encounter the smell of smoke when you had requested to be away from smoking rooms. I am also sorry to hear that... More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 13, 2013

I came to Seattle to attend a conference held in the Northgate area, so this hotel was very close to the conference sight.I wouldn't normally think this would be an area to stay in for sightseeing in general, but it actually worked out great for that too. I had a rental car and was able to zip downtown very easily... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Seattle - Northgate, responded to this review

Thank you so much for posting a review of our property. I am so ecstatic to know that we had everything you needed during your trip . Thank you again for your kind words. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed July 9, 2013

My parents and I stayed here while visiting friends in Seattle. While a decent hotel, there were a few problems: 1) Stained linens 2) Very loud toilet (woke everyone up if flushed at night) 3) Squeaky, uncomfortable beds 4) No rooms available with three beds.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Northgate, responded to this review

Rachel - I appreciate you taking the time to write a review of your experience with us. I am so disappointed that your room had stained linens and the beds were uncomfortable. Please accept my apology. Your comments were reviewed by the staff, and we will work hard to make sure your experience is not repeated. I am grateful for... More

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Additional Information about Extended Stay America - Seattle - Northgate

Also Known As:
Extended Stayamerica Seattle Northgate Hotel Seattle
Extended Stayamerica Seattle Northgate Hotel
Extended Stay America Seattle
Extended Stay Seattle
Seattle Extended Stay
Extended Stayamerica Hotel Seattle
Address: 13300 Stone Ave N, Seattle, WA 98133
Phone Number:
Location: United States > Washington > Seattle
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #70 of 93 hotels in Seattle
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Seattle - Northgate 2.5*
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