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The Maxwell Hotel - A Piece of Pineapple Hospitality

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300 Roy Street, Seattle, WA 98109
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1 room 1 guest
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The Maxwell Hotel - A Piece of Pineapple Hospitality
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1,688 Reviews from our TripAdvisor Community

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Traveler rating
    1,104
    505
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (388)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1688)
  • Mar-May only
    (343)
  • Jun-Aug only
    (659)
  • Sep-Nov only
    (422)
  • Dec-Feb only
    (264)
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Solon
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

We loved our 3 night stay at the Maxwell Hotel! We walked almost everywhere and used the hotel shuttle to get downtown. There is a wonderful restaurant district on Mercer just blocks away and we had several nice meals. The hotel staff was very attentive and helpful. We would definitely stay here again and look for other Pineapple locations.

Was this review helpful? Yes
Stan K, General Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear Kathy K., Thank you for taking the time to tell us about your recent visit and we are glad to see that you enjoyed our staff and facilities. We currently have four Pineapple Hospitality "owned & managed" hotels here in Seattle, and one each in Portland, San Francisco, and San Diego. We appreciate your business and hope you will... More 

Coventry, England
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Well appointed rooms and helpful reception staff, but the concierge wasn't a lot of use. The only drawbacks were a) the beds were incredibly high - even at 5'5" tall I was struggling to get in and out. My elderly mother really struggled. Quilts were very warm and the air con not very effective.

Was this review helpful? Yes
Stan K, General Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear coventrytravellers, Thank you for your feedback and although I am happy to see that you enjoyed our rooms and staff overall, I am sorry that you found our concierge services ineffective. Our beds are all brand-new, and admittedly on the "plump-side", however, I am sorry that they were inconvenient to your mother and yourself. I do hope that overall... More 

Peterlee, County Durham, UK
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Lovely hotel in a decent location. Rooms are nice and it's only a 5-10 min walk to the main centre where the space needle is etc. very friendly and helpful staff plus free cupcakes and coffee every afternoon as well as free parking. Highly recommended.

Was this review helpful? Yes
Stan K, General Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear aceyy2k, Thanks for your recommendation! We're happy to see that your enjoyed our rooms, cupcakes, and especially our staff... and that you found our location to be convenient. Please join us again sometime. Kind regards, Stan Kott General Manager More 

Victoria, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was thoroughly impressed with our stay here and would not hesitate to recommend them. The service was outstanding, and honestly it was on par with every 5 star hotel I have stayed at over the years. I was a bit worried about this being a boutique hotel, as that often means small, old and dilapidated. Not the case here... More 

Was this review helpful? Yes 1
Stan K, General Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear Victoria D., Thank you for all of your kind remarks! We are happy to know that you enjoyed our facilities, amenities, design attributes, and that our staff treated you well. We take great pride in the professional and personal services of all of our staff members, and it is always rewarding to receive positive feedback. I sincerely appreciate the... More 

Alexandria, VA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I traveled with my 5 year old daughter and we stayed at this hotel Sunday - Tuesday. I would recommend this hotel to my friends (and already have). The hotel recently renovated the facility and it is ecclectic, artsy, colorful and for my five year old, inspiring. This place is pretty! The staff has been friendly, and accomodating. During our... More 

Was this review helpful? Yes
Stan K, General Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear hayseedPA, Thank you for your wonderful feedback and for choosing to make us your "home base" during your visit to Seattle. It is good to see that you had a pleasant experience and had the opportunity to take advantage and enjoy many of our amenities. We appreciate your compliments of our staff and "drivers" and glad that you found... More 

Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Close to the Space needle, walking distance (15min.) from the DownTown, the Hotel is modern and beautiful. The people at the hotel are very smart and gently, helping you in everything. I've got a very big and clean room for 3 people. No breakfast in the hotel, but you can order for your room, WI-FI excellent, free-parking for car inside,... More 

Was this review helpful? Yes
Stan K, General Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear PhStrad, Thank you for your high praise and kind remarks. We are happy to have impressed you and your family, and I will enjoy posting your feedback for my entire team to enjoy. Sincerely, Stan Kott General Manager More 

Saint Paul, Minnesota
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have stayed at this hotel twice now. The staff is incredibly friendly and helpful. The decor is modern and clean, quite "fun". The rooms were clean and comfortable. Very convenient location to the City Center, Space Needle and Monorail. The shuttle service is a big plus. Would definitely recommend, and will stay there again.

Was this review helpful? Yes
Stan K, General Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear rbw522, Thanks for the feedback and for your "repeat business"! We are happy to have been able to impress you, appreciate your recommendation, and hope you'll be able to join us again soon! Sincerely, Stan Kott General Manager More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

I spent the night before a Rainier trip and the night after coming back. It was a perfect place to relax and renew. The beds are heaven! And everyone is so welcoming and nice. The staff bends over backwards to make the stay enjoyable both for us and for our four legged travel companion!

Was this review helpful? Yes
Stan K, General Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear Peggy E., Thank you for your compliments and we are glad to hear that you and your four legged travel companion had enjoyable visits. Your compliments are appreciated! Kind regards, Stan Kott General Manager More 

Westfield, New Jersey
Level Contributor
175 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 4 days with our teenage sons here in Seattle. There were so many things I LOVED about this hotel: 1. The beds- amazing and so comfortable! They have the old-fashioned down fetter beds like you find in Europe. The pillows are memory foam and there are four to a bed. 2. The free parking and complimentary shuttle service,... More 

Was this review helpful? Yes 1
Stan K, General Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear LKWendel, Thanks for the GREAT Review! It's good to see that you and your family enjoyed many of our complimentary amenities and had the opportunity to explore some of the best that our fabulous city has to offer. We hope that you will stay with us again here, or perhaps at another Pineapple Hospitality hotel (now located in San... More 

Corvallis Oregon
Level Contributor
60 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Great place to stay for attending the opera/ballet and minutes to the Seattle Center where you can take the monorail downtown. The hotel has complimentary, garage parking downstairs. The rooms are comfortable and the service is friendly and informal. There is a pizza joint downstairs and a snack bar but no full service all day restaurant but a few on... More 

Was this review helpful? Yes
Stan K, General Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear Adtravel75, Thanks for the thorough and thoughtful review of your experience with us. We appreciate the time that it takes to do this and we are happy to see that your overall visit was a great one. We hope that you will have an opportunity to stay with us again sometime. Sincerely, Stan Kott General Manager More 

Hotel Review Summarization

What travelers say

  • Space needle(103)
  • Queen Anne(31)
  • FREE parking(24)
  • Great location(18)
  • Would definitely stay(13)
  • Friendly and helpful(12)
  • Short walk(10)
  • Coffee maker(10)
  • Pike Place Market(10)
  • Front desk staff(10)
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