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The Maxwell Hotel - A Piece of Pineapple Hospitality

#10 of 98 Hotels in Seattle
Certificate of Excellence
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300 Roy Street, Seattle, WA 98109
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The Maxwell Hotel - A Piece of Pineapple Hospitality
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1,626 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (377)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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    (343)
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Canyon Country
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had a wonderful stay in Seattle before our Alaskan Cruise. The service provided by the Maxwell staff is top notch. The accomodations are well appointed and very well maintained. Their car service from the airport was right on time, comfortable with a very courteous driver. The Maxwell is simply a great place to stay in Seattle!

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Providence, Utah
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

A great hotel with lots of personality. We always stay at The Maxwell when we visit Seattle. When our son graduated from UW, the whole extended family stayed there and loved it. Their sister hotel in Seattle is also super fun.

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Orlando, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Waited 2 hours for a room that we had reserved. Still couldn't tell us when a room would be ready. Went nuclear about this. Reva found a room and took action. The hotel manager was of no assistance. The room was great once we were in it and the hotel is very attractive.

Was this review helpful? Yes 1
Stan K, General Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear Linda F., Please again accept our apologies for having to wait for the specific room type that you had reserved. Our check-in time is indeed 4:00pm, and we are sorry that you were not able to receive your keys until a few minutes past. I am glad to see that you enjoyed things once you were settled in, and... More 

Portland, Oregon
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We just left the hotel Max in Seattle, staff was great very accommodating, especially Dennis. We enjoyed our room, small but comfortable, bathroom small but great water pressure in shower. I enjoyed the pint of beer given to every guest between 5:30-6:30. I would recommend if you like funky, smaller room boutiques but might not be for everyone.

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Stan K, General Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear Michelle52024, I am sure that your feedback will be appreciated by our friends over at The MAX Hotel, however, we are actually the Maxwell Hotel located at Seattle Center at 300 Roy Street. Please check us out next time you are in town as I am sure that you will not be disappointed with our indoor swimming pool, fitness... More 

Longview, Texas
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Perfect location. Use the bikes and travel to space needle and pikes Place market. Quiet safe neighborhood with great restaurants. Rooms are clean with extra amenities. Didn't try the onsite restaurant. Staff was helpful and courteous. Stay here.

Was this review helpful? Yes 1
Stan K, General Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear VacaErik, Thank you! We appreciate your short and "Perfect" review and also your recommendation to others. Sincerely, Stan Kott, General Manager More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed one night here and it was great. Very clean too. Location is the best. A five minute drive to space needle, and the chihuly gardens. Walking distance to many restaurants. The room fit 6 of us. Extremely comfortable individual duvets was my favorite. Bathroom was spacious and they even had popcorn for the kids to pop in the... More 

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Stan K, General Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear Dlcuevas, You are WELCOME and thanks so much for taking the time to share your experience with us. We appreciate your fabulous comments and are glad to have been a part of your Seattle get-away. Sincerely, Stan Kott, General Manager More 

Tucson, Arizona
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Without a doubt, the front desk and concierge staff were friendly, very helpful, and accommodating. They deserve 5 stars. The room key was needed to access everything, elevator and parking garage included which was a bit frustrating - it was something commonly grumbled about by almost all guests I met in the elevator. The shuttle is nice but only has... More 

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Stan K, General Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear rlfreedman, Thank you for your candid feedback and please accept our apologies for your less than satisfactory experience with our housekeeping staff, and for your concerns regarding our internal security and safety measures. Ordinarily, we receive high marks for this hard-working team, and I can assure you that we'll address your concerns with the individuals who were involved. Also,... More 

Tallmadge, Ohio, United States
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My family and I stayed at this hotel the night before setting sail on an Alaskan Cruise and it was the perfect choice! We were only in town for one night and were without a car. The hotel is located a couple short blocks from the Space Needle, the Seattle Duck Tour, and numerous museums and exhibits. The rooms were... More 

Was this review helpful? Yes 1
Stan K, General Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear Ranee G., We hope that you had a fantastic cruise and thank you for choosing to stay with us. Your kind remarks are much appreciated and we hope you'll stay with us again if your travels bring you back to Seattle. Best regards, Stan Kott, General Manager More 

Ashburton, New Zealand
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

we were fortunate to be given an upgrade, and the room was beautiful, quiet and very very comfortable. Add to that, great service, lovely cupcakes and an easy walk to the Space Needle, monorail, fountain, Chihuly exhibition etc, and it is easy to understand why this Hotel is a favourite.

Was this review helpful? Yes 1
Stan K, General Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear HCICACSC, Thank you for telling us about your visit, and we truly appreciate your compliments. Have a wonderful weekend! Kind regards, Stan Kott, General Manager More 

Slough, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Very convenient location to space needle, chihuly gardens and restaurants...all within 5 -10 mins walking distance. Friendly, helpful reception staff and concierge....booked restaurants, and taxis for us no problem...and even lent me a conversion adaptor to keep my phone charged ! ....pleasant rooms

Was this review helpful? Yes 1
Stan K, General Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear JLD-TD, Thank you, your feedback is appreciated and we are glad that your enjoyed your stay with us. We hope that you'll visit us again sometime. Best regards, Stan Kott, General Manager More 

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