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The Maxwell Hotel - A Piece of Pineapple Hospitality

Certificate of Excellence
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300 Roy Street, Seattle, WA 98109
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The Maxwell Hotel - A Piece of Pineapple Hospitality
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The Maxwell Hotel - A Piece of Pineapple Hospitality
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1,528 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (357)
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1 review
1 of 5 stars Reviewed yesterday NEW

I have stayed here twice in 2 years. Both times I've accidentally forgotten an item. One being a very expensive flat iron! This last weekend I left a pair of shoes. I called back right away. I had to keep calling to someone to call me back! In the end, both times now, the items have not been located!! I... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW

This hotel is like no other. The room was beautiful, very clean, best bed/ night sleep I've ever had at a hotel. They wash their comforters everyday and are very nice. It's in a great location and I highly recommend staying here if you're going to seattle! Only problem is their wifi connection isn't very great. I could not use... More 

Was this review helpful? Yes
Stan K, General Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear Connor, Awesome... love your feedback and accolades pertaining to your room, bed, and sleep experience. I'm sorry that you experienced difficulties with the Wi-Fi in your room and I will certainly have it checked out. Your recommendation is greatly appreciated, and we hope you'll be back to see us again soon. Sincerely, Stan Kott, General Manager More 

Columbus, Nebraska
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

We recently traveled from Nebraska to Seattle Washington for a vacation as we had never been to Seattle. We started out looking for a pet friendly hotel as we thought we may be bringing our dog. Well we decided not to bring our dog but since We had booked the room we kept it and was so glad we did.... More 

Was this review helpful? Yes
Stan K, General Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear Jana, Thank you for your wonderful review and I am glad to see that one of our furry mascots, "Fluffy" has made a positive impression with you. Your kind remarks regarding Kevin, and other members of our front desk staff are certainly appreciated and I will enjoy sharing your feedback with them. I am glad to see that you... More 

Dublin
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Was in Seattle for work and this hotel is one of the recommended hotels by the company. It around a ten minute walk away from the Space needle and if you can try get a view of it from your hotel if they have availability. The hotel provides water, tea coffee for free and there are also basic slippers and... More 

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Aaron L, Front Office Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear Grainne, That's fantastic that after such a long flight we were able to give you a comfortable and welcoming first Seattle experience! Thank you for the feedback on our new slipper and robe room amenities. They've been a hit with everyone! We're so happy that our continuing efforts to improve our guests' experience has been so positive. We'll be... More 

Kidlington, United Kingdom
Top Contributor
58 reviews 58 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotel, very close to the Space Needle and Chihuly Glass Garden, walkable distance to monorail stop that takes you directly to the city centre. The room was very nicely design, comfortable and very clean. Excellent bathroom, beautifully scented shower gel, shampoo and even hair conditioner. Small bar for breakfast (bagels, coffee, etc) and great pub with excellent choice of... More 

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Aaron L, Front Office Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Agnieszka, Thank you for all the positive comments! Even on our gloomy December days the Space Needle still makes me stop and stare in awe. Our location to both the Needle as well as the other Seattle Center attractions is perfect in my opinion and I'm happy you were able to see them all! That City Pass sure is a... More 

Fairbanks, Alaska, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was nearly the highlight of our trip to Seattle! I spent a lot of time trying to decide on a place to stay near local attractions and downtown, and someplace that we could easily catch a bus to the University of Washington. We could walk or bike nearly anywhere from this hotel (and the free bikes, helmets and... More 

Was this review helpful? Yes 2
Aaron L, Front Office Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear Emily B, What an awesome review!!! Thank for taking the time to share all the wonderful experiences you had both with us and in Seattle. At Pineapple Hospitality we "Know How To Say Yes!" Whether you're a light sleeper, need assistance getting around our city or just want a unique spot for good local food we do our best... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel one summer ago with my family without a car. We were able to walk to every attraction. The hotel itself is in a weird spot but very accessible. The rooms were clean and very cute. Not alot of food places close by except the one in the hotel.overall a great stay!!

Was this review helpful? Yes
Aaron L, Front Office Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear Emily, Thank you for your positive thoughts on our hotel! Should you find your way back to Seattle we would love to have you again. Our lower Queen Anne neighborhood does offer some hidden gems for food and we would love to share those with you. And don't forget about our Pineapple Express shuttle service! I'm a walker myself... More 

cincinnati
Top Contributor
100 reviews 100 reviews
23 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here again, for just one night, after a whirlwind trip to Seattle and Vancouver, and back again. Stayed at the Maxwell our last night, prior to leaving the area. My wife and I felt at home immediately. This place is like a comfortable pair of shoes; can't wait to get in them again. Not much more to add, other... More 

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Aaron L, Front Office Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Lewwallace, Thank you for sharing such a nice compliment! We're so happy to hear everything from our staff to our room amenities helped calm your Pacific Northwest whirlwind. We pride ourselves on making our guest feel as comfortable as possible When you find yourself back in Seattle your comfy pair of shoes will be here waiting! Sincerely, Aaron Lingley, Front... More 

Duluth, Minnesota
Top Contributor
79 reviews 79 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Upon check-in, the host was pleasant and gave us a map with the main attractions. There is free shuttle service to popular districts, but you need to schedule it in advance. It was great and saved us a lot of walking. Otherwise, the hotel is close to the monorail, which is fun too. There are lots of cool attractions and... More 

Was this review helpful? Yes 1
Aaron L, Front Office Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear Ski Bunny, So glad to hear you all loved The Maxwell! Being a native of Seattle I love spending my off time in this neighborhood. Such great food and you're right about the attractions; Space Needle, EMP, Pacific Science Center... so much to do! We would be happy to have you return. We have some pretty amazing ski resorts... More 

Cincinnati
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our second stay at the Maxwell within a year and it felt like we were coming home! We love the spaciousness of the rooms, the large shower area, the fun colors and oh my word! those beds!! The comforters are heaven! So many small little touches that make it our favorite (mini cupcakes). The staff is super friendly,... More 

Was this review helpful? Yes
Aaron L, Front Office Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

What kind words! Thank you so much for the review. I'm so happy to hear our team and our property continues to make you feel at home! Genuine hospitality is what we and all our pineapples strive for. Reviews like this are we keep us moving forward. And yes that pizza... Delicious! Thank you so much for your time with... More 

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