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The Maxwell Hotel - A Piece of Pineapple Hospitality

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300 Roy Street, Seattle, WA 98109
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The Maxwell Hotel - A Piece of Pineapple Hospitality
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The Maxwell Hotel - A Piece of Pineapple Hospitality
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1,656 Reviews from our TripAdvisor Community

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    495
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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South Boardman, Michigan
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great location and room. Was there with my daughter and grandson. They were real helpful at the desk in giving us directions. They do have a shuttle but it was booked. Perfect location. Would stay again.

Was this review helpful? Yes
Stan K, General Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear Debbiedoll123, Thanks for your note and we are glad that you found us! We are glad that you and your family had a great experience, and do hope you'll be able to join us again sometime. Best regards, Stan Kott, General Manager More 

Left Coast
Level Contributor
187 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Seattle is so much more than Pike Street Market and the core of downtown. Just the other side of Seattle Center (EMP / Space Needle) is the neighborhood of Queen Anne and The Maxwell. The Maxwell is a very short (1 block) walk to Seattle Center and in the heart of the vibrant Queen Anne neighborhood with lots of great... More 

Was this review helpful? Yes 3
Stan K, General Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear inog, Thank you for such a detailed and wonderful review. We are indeed very proud of our neighborhood and all that it has to offer and really appreciate your kind remarks and recommendation to others to explore our surrounds. We are thrilled to have left such a good impression upon you and hope that you'll be able to experience... More 

Maple Ridge, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I would highly recommend this hotel! Fantastic location within a very short walk to the Space Needle and Seattle Centre. Easy check-in and wonderful, helpful staff. Our room was clean and beautifully renovated, and I loved the soap and lotions available. Most importantly, the beds were super comfortable! Loved the individual duvets! We travelled with 2 small children and all... More 

Was this review helpful? Yes 3
Stan K, General Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear Heather, Thanks for sharing your feedback with everyone. We truly appreciate your recommendation and are thrilled to hear of your family's positive experience with our hotel and staff. Please join us again soon! Kind regards, Stan Kott, General Manager More 

Pittsburgh
Level Contributor
83 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
4 of 5 stars Reviewed 1 week ago

We just stayed here for 3 nights and there are a lot of pluses to booking here. The Maxwell is a boutique hotel within easy walking distance from the Space Needle. The rooms are average size- with decor kitschy and with a 60s vibe. The beds are very comfortable. We had a king with a view overlooking the Needle. It... More 

Was this review helpful? Yes 1
Stan K, General Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear Marigot1, Thank you for your thoughtful review. I am glad that your overall experience was good and I am sorry that our Concierge was not up to our usual standard of hospitality. We typically get good reports on this team and your feedback will be shared with them for sure. Thanks so much for already saying that you'll return,... More 

Washington State
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 1 week ago

Upon check in the agent said the hotel was overbooked and we would have to go to a sister facility in University District. My wife said we had just come from the U district and the traffic was terrible. He finally found us a room. I asked for a non-pet room and I don't think that was what we got.... More 

Was this review helpful? Yes
Stan K, General Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear dukeman64, Please accept our apologies for your disappointing experience. Our shuttle is available on a regular schedule, but, it does fill up at times and I am sorry that this was what you had experienced. Your feedback is appreciated, and I can assure you that our Front Desk Agent meant no disrespect during his interactions with you. I do... More 

Chicago, Illinois
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

My boyfriend and I stayed at the Maxwell for 2 nights during our tour of the Pacific Northwest. We got a deal through Hotwire so we were very pleased when we found out where we would be staying. Even though the Maxwell is not downtown or near Pike Place Market, we found the location in lower Queen Anne to be... More 

Was this review helpful? Yes
Stan K, General Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Thanks for the terrific feedback! We're glad you found us, and had an enjoyable time while in our fabulous city. We appreciate your kind remarks regarding our hard-working Housekeeping team and that you were suitably impressed by their efforts. We hope that the rest of your vacation exceeded your expectations and that your travels bring you back our way again.... More 

sequim, wa
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been staying at the Maxwell every couple of months since it opened 3-4 years ago and love it. It is our top choice when attending concerts/programs at the Seattle Center (we live 2+ hours from Seattle) Huge Plus: Free Parking and within walking distance to all Seattle Center venues/area. Love the Modern decor and feel. Nice smallish pool... More 

Was this review helpful? Yes
Stan K, General Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear munchkinhead64, Firstly, I love your e-signature... Thank you very much for your wonderful remarks and for your continued patronage. We are pleased to have become your hotel of choice here in Seattle, and if I may ever be of assistance to you please do not hesitate to let me know. Sincerely, Stan Kott, General Manager More 

common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was very impressed. The price was very cheap so I was preparing myself for a rough stay. What I got was perfection. Huge clean room, comfy bed, large bathroom, free cupcakes, friendly and courteous staff. Actual luxury. I've never felt so comfortable in a regular hotel. 10/10 would book again.

Was this review helpful? Yes
Stan K, General Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear marriedplus2dogs, Thanks for the note and we are pleased that you found us to be an unexpected value. We sincerely appreciate the 10 out of 10 sentiment, and hope you'll be back to see us again sometime. Warm regards, Stan Kott, General Manager More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I came to Seattle a few days before my business meeting and explored for a weekend. I really liked the rooms in this place - quite quirky, kitsch decor, VERY comfy beds and nice bedding, nice big bathroom. The wifi worked very well - very fast, I could stream Netflix - and you don't have to log on all the... More 

Was this review helpful? Yes 1
Stan K, General Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear Jo L, Great feedback, thank you very much. I'm happy to see that you had a nice experience and I agree with you in that breakfast at Citizen Café is excellent. Our on-site restaurant, The Rock, does offer room service after 3:00 PM daily, and I am sorry that was not apparent to you during your visit. I do... More 

Minneapolis
Level Contributor
99 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had been having mixed hotel luck on a multi-stay trip, our last two nights were at the Maxwell. They honored my advance request for a top floor, quiet location. The room was great! No view, but that also meant no street traffic. The "Duet Queen Hill" room was large and well laid out. Beds were very comfy, and the... More 

Was this review helpful? Yes 1
Stan K, General Manager at The Maxwell Hotel - A Piece of Pineapple Hospitality, responded to this review

Dear Snowman00, We appreciate your feedback and we are glad that you found us! Thank you for the thorough overview of your visit and we are happy to see that you were comfortable, enjoyed our design and amenities, and were well taken care of by our staff. Please accept our apologies for the Wi-Fi issues that you experienced. We will... More 

Hotel Review Summarization

What travelers say

  • Space needle(103)
  • Queen Anne(31)
  • FREE parking(24)
  • Great location(18)
  • Would definitely stay(13)
  • Friendly and helpful(12)
  • Short walk(10)
  • Coffee maker(10)
  • Pike Place Market(10)
  • Front desk staff(10)
Questions? Get answers from hotel staff and past guests. Ask a question

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