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Four Points by Sheraton Downtown Seattle Center

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601 Roy Street, Seattle, WA 98109-3160
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Four Points by Sheraton Downtown Seattle Center
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381 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Miami, Florida
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Rooms were big and very clean; Bed was extremely comfy! Bar is stocked with local brews which was great. I think the downfall of the hotel is the location. It's not as close to market area but rather the museum area. Staff is very friendly and helpful. cab fare to market area will cost you around $9-$12.

Was this review helpful? Yes 1
Joy C, Director of Sales at Four Points by Sheraton Downtown Seattle Center, responded to this review

Dear Lauren S, Thank you so much for your stay and great review! I am so glad to hear you enjoyed our Four Points Comfort Beds and local Best Brews – these are Four Points signature features. Along with your notes about our neighborhood, we definitely agree. We have the delicate balance of the artful central of the Ballet and... More 

Toronto, Canada
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I wouldn't normally bother reviewing a chain hotel, but I thought this hotel deserves a mention for its outstanding service. Every single staff member I encountered at this hotel went above and beyond for me--from trying to find me the best room when I had not asked for it, to coming outside to make sure I wasn't waiting too long... More 

Was this review helpful? Yes
Joy C, Director of Sales at Four Points by Sheraton Downtown Seattle Center, responded to this review

Dear Heather D, Your words made me smile! It sounds like you had a fabulous stay with us and we appreciate you submitting a review. We truly have an excellent staff and a team that works hard to exceed our guest’s expectations, and thank you for taking notice. I too, love Citizen Cafe, and am glad to hear you enjoyed... More 

Masterton, New Zealand
Contributor
18 reviews 18 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

If you want to stay near the Seattle Centre and associated attractions, this hotel suits well, but it is isolated from the central area of the city, restaurants etc. Rooms are comfortable. Restaurant service and meal standard average at best, but very few alternative places to eat within walking distance. There is a Quality Food Center very close, I used... More 

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Joy C, Director of Sales at Four Points by Sheraton Downtown Seattle Center, responded to this review

Dear Roger M, Thank you for your review and recent stay. I appreciate the mention of our location as an easy walk to the city attractions. While the Queen Anne neighborhood creates a cozy and familiar feeling, we also proudly value the key transportation hub to the downtown business and shopping core. Also, I appreciate your honest feedback about the... More 

Southern California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I travel to Seattle regularly on business, and the Four Points gave me a great corporate rate, but overall, it was just OK. I wasn't a fan of the location, despite others commenting otherwise. The shuttle service in the morning was nice, but I much prefer the overall feel and experience of the Hyatt Place.

Was this review helpful? Yes 2
Joy C, Director of Sales at Four Points by Sheraton Downtown Seattle Center, responded to this review

Dear SoCalWendy, I am sorry to hear that you are not a fan of the location and the feel of our hotel. As the only Starwood Hotel in this neighborhood, we take great pride in our style and branding with the unique offerings and I understand that it may not be for everyone. I am happy to talk to you... More 

San Francisco, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was scheduled to arrive with my family this evening and due to mechanical issues with the airplane our flight was cancelled. We are travelling with 2 kids under 2. Aaron at the front desk was very helpful and did what he could to help us out. I can't tell you how much stress that took off our shoulders to... More 

Was this review helpful? Yes 1
Joy C, Director of Sales at Four Points by Sheraton Downtown Seattle Center, responded to this review

Dear Kaisoap, Thank you so much for your Five-Star review and kind words about the Front Desk staff! I can completely understand how stressful it is when your trip didn't go as planned with young children and so sorry to hear that. glad we can help and I hope you are still able to make the trip memorable. I look... More 

Vancouver, Canada
Top Contributor
54 reviews 54 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here when we were attending the Phantom of the Opera in downtown Seattle. I only picked the hotel because I could stay here on my Aeroplan points so it didn't cost us anything. Surprisingly enough, it was better than we expected. Terrible to find because of the new roads and GPS, kept us in circles, then we got... More 

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Joy C, Director of Sales at Four Points by Sheraton Downtown Seattle Center, responded to this review

Dear Tritzilla, Thank you for your review and recent stay! As a Starwood member we are proud partners with many points program to make it easy to plan your rewards stay. We are glad you found and chose us. I am sorry to hear you had trouble driving to us; we are eagerly awaiting the completion of all the updates... More 

northern nevada
Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 26, 2015

Visited here two nights with five nights in Vancouver in between. Wish we had stayed here all week and visited Vancouver during the day. Great staff, clean hotel, available parking. Their own bar and (small) restaurant with great food and drinks. Really nice courtyard. Quiet room, good WiFi. Would like to give them 4 and 1/2 stars if there was... More 

Was this review helpful? Yes 3
Joy C, Director of Sales at Four Points by Sheraton Downtown Seattle Center, responded to this review

Dear Eli_Zapp, Thank you so much!! I am so glad to hear about your recent stay with us. It means a lot to us that you would recognize our hotel, services, and restaurant, even recognizing team members by name! I will pass along your comments and hope you will stay with us again soon. Sincerely, Joy Carpenter Director of Sales More 

Yerevan, Armenia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 19, 2015

Stayed for a couple of days. Very clean, comfortable and calm. I was the first time in Seattle, so the receptionist explained all the activities in the town, provided a map and cards with half prices on several locations. Didn't really use the opportunity due to active schedule with friends, but still very nice of them. Good location. In a... More 

Was this review helpful? Yes
Joy C, Director of Sales at Four Points by Sheraton Downtown Seattle Center, responded to this review

Dear M_advisor2014, Thank you so much for giving us a Five Star Review! It sounds like you had a great time in Seattle and took advantage of all the walk-able areas from our hotel. Also, it is always great to hear that you appreciate our staff’s research and resources. As the area is growing fast with popularity it is exciting... More 

California
Contributor
11 reviews 11 reviews
6 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed March 19, 2015

Caveats: I am evaluating this property as a business traveller. I am also an SPG loyalist and travel to the area once a month. This is my favorite property when staying in Downtown Seattle. All things considered, it is pretty darn convenient. Yes, there's construction but that's a given any where near this area. Self parking, free breakfast, bar, QFC... More 

Was this review helpful? Yes 3
Joy C, Director of Sales at Four Points by Sheraton Downtown Seattle Center, responded to this review

Dear John S, Thank you for your fantastic five-star review and your continued loyalty while traveling to our area on Business! I am glad you enjoy the rooms, services, self-parking, bar, and the local area; As a side note, our restaurant does not offer free breakfast for all guests, but rather it is available with specific packages and programs. I... More 

Surrey, Canada
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 17, 2015

We stayed in Queen Anne area of Seattle for a weekend getaway with our family March 2015. We liked that the hotel had lots of fantastic restaurants nearby that were within easy walking distance, including Citizen Coffee and Laredos Mexican. However, we didn't like the road noise coming through the air conditioning vent. (though they do provide ear plugs). It... More 

Was this review helpful? Yes
Joy C, Director of Sales at Four Points by Sheraton Downtown Seattle Center, responded to this review

Dear PixWinnipeg, Thank you for your recent stay and feedback about your experiences at our hotel. We value your comments and notes about the convenience to the fantastic local restaurants. The restaurants you mentioned are our favorite specialties spots as well! We appreciate you noticing our efforts to ease the noise disturbance within the guest rooms. We too, are excited... More 

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