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All 95 Seattle hotels

Hotel Nexus Seattle

2.5 of 5 Hotel   |   2140 N. Northgate Way, Seattle, WA 98133
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Ranked #63 of 95 Hotels in Seattle
A recent review
5 of 5 stars reviewed 1 week ago
Arandee Blenheim, New Zealand
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302 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Blenheim, New Zealand
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed one night on northern edge of main town area and this place was great. It was secure, clean, good appointments in room, comfy bed...everything we needed. This is an older style motel complex, quite a large number of guests staying but they are well catered for, free breakfast was a treat.

Was this review helpful? Yes 1
Michelle C, General Manager at Hotel Nexus Seattle, responded to this review

Dear Arandee: Thank you so very much for staying at the Hotel Nexus and reviewing your stay on TripAdvisor. Wow, "excellent experience" says it all! I appreciate you pointing out our room amenities including our complimentary breakfast. Reading what you wrote makes me so proud of the staff and the service that we work so hard to provide! Thank you... More

Portland, Oregon
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I picked this hotel because it was close to the customer I needed to visit. The price of this hotel was much lower than that of downtown Seattle hotels. All of my basic needs were provided for. Clean comfortable room. Quiet. Close easy parking. Friendly staff. Complimentary breakfast. WIFI. In short, the basics.

Was this review helpful? Yes
Michelle C, General Manager at Hotel Nexus Seattle, responded to this review

Dear Mark P: Thank you for choosing the Hotel Nexus for your business travel and reviewing your stay on TripAdvisor. I appreciate so much you pointing out why so many choose our hotel beside the price - for our staff, complimentary Wi-Fi, comfortable clean rooms, parking and much more! Thank you again for choosing the Hotel Nexus and we look... More

Kansas City, Missouri
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was clean and the staff were very nice. Hotel breakfasts were OK…not very tasty, but OK. The WiFi was reliable. Our room was very clean modern and comfortable. We will get back here when visiting Seattle the next time.

Was this review helpful? Yes 1
Michelle C, General Manager at Hotel Nexus Seattle, responded to this review

Dear Gerald M: Thank you very much for staying at the Hotel Nexus and reviewing your stay on TripAdvisor! It pleased me so much to see you received the "Nexus Touch" of hospitality and service! You pointed out why so many choose our hotel for the staff, the cleanliness of the rooms, complimentary Wi-Fi, complimentary breakfast and much more! It... More

vancouver
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for a night. Liked the old fashion motel type BUT modernize rooms. Kitchenette was great and very spacious living room Bedroom was a plus and we booked the ZOO package which we absolutely loved. Breakfast was OK and pool seems in need of maintenance. But it's summer all the kids are in it! Close to north gate mall and... More

Was this review helpful? Yes 1
Michelle C, General Manager at Hotel Nexus Seattle, responded to this review

Dear VancouverRho: Thank you for staying at the Hotel Nexus and reviewing your stay on TripAdvisor. I'm so pleased you pointed out our "modern rooms" and other amenities we offer. The zoo package is an outstanding value and we even offer the zoo in our complimentary shuttle service. We offer a wide array of packages including romance, shopping and even... More

Honolulu, Hawaii
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at the "Hotel" Nexus in August, but when we arrived it was more like a motel. That being said, it was a decent stay overall.... PROS: Hotel staff was ok Fast check in/out Good amount of FREE parking for guests Hotel room was decent, no real complaints Hotel was quiet, good neighborhood Starbucks, gas station... More

Was this review helpful? Yes 1
Michelle C, General Manager at Hotel Nexus Seattle, responded to this review

Dear Abernathy M: Thank you so very much for choosing the Hotel Nexus and reviewing your stay on TripAdvisor! I was so very pleased to see your recognized our employees and how they gave you the "Nexus Touch" of hospitality and service. Thank you for also recognizing our amenities including our rooms, fitness center, central location and complimentary parking. My... More

Kelowna, Canada
2 reviews
1 of 5 stars Reviewed August 26, 2014

We checked into the room and the room had a bad curry smell from the previous people and the hotel did nothing try to get us a different room. After calling the front desk again they sent up a guy with a Fabreeze spray and he over sprayed the room and now he couldn't even stay in the room. We... More

Was this review helpful? Yes
Michelle C, General Manager at Hotel Nexus Seattle, responded to this review

Dear Colin G: First I would like to apologize on behalf of the hotel again. I would like to update you as to the status of events. Unfortunately, the prior guest to you cooked, against hotel policy, curry in your room. When our housekeeping staff cleans a room they open the windows, turn on the A/C system and leave the... More

Delta
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2014

Group of 4 guys went down to catch a couple of Mariners games over the weekend. Staff gave us early check in and offered us a spot on the shuttle down to the park/downtown. Instead we took their town car service a little later. $40 flat rate. Comfortable rooms with fridge microwave included. Ask for the mariners special and save... More

Was this review helpful? Yes 1
Michelle C, General Manager at Hotel Nexus Seattle, responded to this review

Dear typent: Thank you so very much for reviewing your stay on TripAdvisor! I'm so pleased you decided to stay at the Hotel Nexus and take advantage of our Mariner's rate. You like many other guests stay with us for comfortable rooms, ample breakfasts and the availability of our shuttles to many locations throughout Seattle. I hope you enjoyed the... More

Laguna Beach, California
2 reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed August 13, 2014

I rarely write reviews - however I feel it's necessary to alert paying customers about this experience - By far the worst hotel experience I have ever experienced - RUDE INCOMPETENT STAFF - NO CONCEPT OF CUSTOMER SERVICE - pay attention to the unfavorable reviews of this property because they are spot on -our story- after travelling all day -the... More

Was this review helpful? Yes 5
Michelle C, General Manager at Hotel Nexus Seattle, responded to this review

Dear Greengirl47: Thank you very much for reviewing the Hotel Nexus on TripAdvisor. I am a firm believer in taking a poor experience and improving future service along with owning up to occurrence. I would like to first apologize for the terrible experience you had. With that said, I would like to discuss this with you and make it right!... More

Seattle, Washington
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 8, 2014

I booked a 5 night stay at this hotel. A couple of nights before my stay I called the night staff to inquire about the shuttle service from the airport. The woman that I spoke with (Maria?) was extremely rude and unhelpful. She repeatedly talked over me. I asked her not to do that and to please answer my simple... More

Was this review helpful? Yes 4
Michelle C, General Manager at Hotel Nexus Seattle, responded to this review

Dear CDW09: Thank you for reviewing your phone call to the Hotel Nexus on TripAdvisor. My apologies for the interaction you had and I would like to personally discuss that with you further. I would like to assure you that I take pride in the quality of product and service we provide and this is very disturbing to me. Please... More

Mesa, Arizona
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 6, 2014

Staff is rude, False advertising and smells. Site/affiliated sites advertise Free Shuttle. 450 rooms 4 shuttles per day that seat ONLY 10 people! Garbage bags piled every day in front of side elevator. Poor Wifi. MOTEL not a hotel.

Was this review helpful? Yes 4
Michelle C, General Manager at Hotel Nexus Seattle, responded to this review

Dear Cat D: Thank you for reviewing the Hotel Nexus on TripAdvisor. I would like to personally apologize your stay. Our 169 room hotel offers complimentary shuttles that makes 57 stop each day, from 7am to 11pm, to many locations throughout the greater Seattle area. I see we have refunded your stay and I would like to also give my... More

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Additional Information about Hotel Nexus Seattle

Address: 2140 N. Northgate Way, Seattle, WA 98133
Phone Number:
Location: United States > Washington > Seattle
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel Nexus Seattle 2.5*
Number of rooms: 169
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Also Known As:
Nexus Hotel

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