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Hotel Nexus Seattle

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2140 N. Northgate Way, Seattle, WA 98133
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Hotel Nexus Seattle
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466 Reviews from our TripAdvisor Community

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Traveler rating
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    157
    100
    47
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (466)
  • Mar-May only
    (91)
  • Jun-Aug only
    (172)
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    (130)
  • Dec-Feb only
    (73)
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Wheeler, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The saving grace is Saffron next door, awesome service and food! The Indian food is gluten free, there are enough choices for most other tastes. The nan was amazing, fresh made and comes with the choice of many different toppings. This hotel is close to the interstate, but quiet.

Review collected in partnership with this hotel

Was this review helpful? Yes
Puyallup, Washington
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW

Wow what do I say??!!!!!! This place is AMAZING! So relaxing, modern, clean, quite, near everything (Shopping, gas, food, hospitals etc.) All walking distance btw. The staff are amazing they all speak and smile you can tell they are about customer satisfaction. Oh you know how you can hear your neighbor in most hotels NOT HERE we didn't hear anything... More 

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Spokane, United States
1 of 5 stars Reviewed 4 days ago NEW

All of the staff were extremely rude. I would talk to one and then be told something different by the next. Not once would anyone accept responsibility for the double and triple different answers. Even attempting to speak to a manager about the situation proved to be taxing. The entire time I was made to feel like my business was... More 

Review collected in partnership with this hotel

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Leah M, General Manager at Hotel Nexus Seattle, responded to this review

Dear Stacy H, Warmest greetings from the Hotel Nexus! Once again, please accept my sincerest apologies for the misunderstanding regarding your request at our hotel. I have discussed the issue with my front desk team and we have come up with ways to ensure that we do not cause any confusion nor give the perception of being rude and inept... More 

Travelers are raving about these Seattle hotels

sydney
Level Contributor
78 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is really a motel not a hotel in the sense that many travellers might understand. It met our expectations. The staff were friendly, breakfast was OK. Seems to cater for visitors to the many medical services in the area. Has a shuttle into Seattle or you can get a bus at Highgate Mall which takes 25 minutes or so.... More 

Was this review helpful? Yes
Leah M, General Manager at Hotel Nexus Seattle, responded to this review

Dear Digger Dave, Thank you very much for kind and thoughtful comments about our staff and facilities. I am very glad that we met your expectations. Please do not hesitate to contact me if you have any further comments or suggestions or if there is anything else I can assist you with. Thanks again and we are looking forward to... More 

Celista, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I booked this hotel because I was going to the Mariner/Bluejay game and I needed something fairly close to downtown. I will say that the location was good because it ended up being only about a 20 minute bus ride to the stadium. I didn't have to fight with traffic so that was nice. As far as the hotel itself... More 

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Leah M, General Manager at Hotel Nexus Seattle, responded to this review

Dear Brad S, Greetings from the Hotel Nexus! We appreciate your letting us know about your experience at the Hotel Nexus. We are really ideally located just a few miles away from Downtown Seattle, but not too close to the hustle and bustle of the City. I am very sorry for all the inconvenience that you experienced during your stay... More 

San Francisco, California
1 review
5 of 5 stars Reviewed 1 week ago NEW

My husband and I took a road trip from San Francisco to visit our son who lives in North Seattle-not a lot of hotel/motels outside of downtown, so was happy to find Hotel Nexus for our 4 day stay. What a terrific hotel! Location was great: easy to get to Ballard, Capital Hill, Magnolia and Downtown Seattle. The room was... More 

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Leah M, General Manager at Hotel Nexus Seattle, responded to this review

Dear Tracy P, We are very glad that you have made us your home away from home whenever you travel to Seattle and visit your son! We appreciate your detailed and thoughtful review of our facilities and services. Please do not hesitate to contact me directly if you have any further comments or suggestions or if there is anything else... More 

Ventura, California
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We checked in on short notice and were warmly greeted by the desk staff - the check-in process was efficient. We left the next morning very quickly and I forgot my chargers for my iPhone and iPad. When I called the next day they reported that housekeeping had found them and I could pick them up the next day when... More 

Was this review helpful? Yes
Leah M, General Manager at Hotel Nexus Seattle, responded to this review

Dear Vikki B., Warmest greetings from the Hotel Nexus! Thank you very much for taking the time to let us know about your most recent experience at our hotel. We are truly proud of having Nicole on our team, because she is one of the most hardworking, efficient, friendly and honest team members. She has on many occasions, bent over... More 

Cincinnati, Ohio
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I'll be honest, when we pulled up I was a little worried as we are Hilton points people and the hotel reminded me of a travel lodge. Additionally, the front desk staff was not warm and allowed for no check-ins before 4 PM. HOWEVER, upon getting our suite on the 4th floor we found the room to be clean and... More 

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Leah M, General Manager at Hotel Nexus Seattle, responded to this review

Dear Johanna1d, We appreciate your vote of confidence for the Hotel Nexus Team! I am very sorry about our inability to check you in earlier than our 4 PM check in time. it has been a very busy summer season for us and we have been sold out almost every day the last couple of months so sometimes, it is... More 

Sedona, United States
1 review
4 of 5 stars Reviewed 1 week ago

Hotel in great location. Walking distance to shops, stores, coffee, restaurants. Hotel clean and quiet. Shuttle service only runs three times a day, and staff not available to pick up the phones in the evenings. Good hot breakfast.

Review collected in partnership with this hotel

Was this review helpful? Yes
Leah M, General Manager at Hotel Nexus Seattle, responded to this review

Dear Susan A, Thank you very much for posting your feedback regarding your stay at the Hotel Nexus. I am very glad that you were pleased with our breakfast, location and hotel cleanliness. Our shuttle service runs on scheduled trips to various locations. We do 3 runs to the University of Washington area, 3 runs to the Downtown Seattle Area,... More 

Boise, Idaho
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not crazy about staying in a hotel that has a door to the outside. But the rooms are very clean and well kept. I had a little trouble with a sink not drain and maintenance was there to fix it within 15 minutes. Exercise room has good equipment and the breakfast is great. After staying in some of the hotels... More 

Was this review helpful? Yes
Leah M, General Manager at Hotel Nexus Seattle, responded to this review

Dear Brian H, A lot of people have the misconception that hotels with external corridors are not good hotels and I am so glad that you had proven that concept wrong! Thank you for letting us know about the cleanliness of our hotel and the value that you get for your money while staying with us. We are glad that... More 

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