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Hotel Nexus Seattle


Hotel class 2.5 of 5
2140 N. Northgate Way, Seattle, WA 98133
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Reviews you can trust

52% Recommend
3.0 of 5 stars 46 reviews
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By trip type
All (46)
[ Date ] [ Rating ]
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1 of 5 stars
JeanToo   2 contributions
Kuala Lumpur
Nov 11, 2009 | Trip type: Friends getaway

I got a fair amount of cash stolen from my computer bag which was in my suitcase. Although it is clear that it would have been safer in the safe, the lack of concern, action or feed back from the management is pathetic. The location and the site are fantastic but it is obviously run in a very laid back... more

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1 of 5 stars
Fisherman37   1 contribution
Alaska
Nov 4, 2009 | Trip type: Business

We went there for my child's medical visit's at the nearby hospital. We prepaid for two nights before we arrived. We had arrived there very late at night. We were greeted by a very grumpy front desk gentleman. The room had a heating problem. I asked for an extra blanket. The blanket had two hole's in it, each about 21/2... more

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4 of 5 stars
Expat_American   41 contributions
Antwerp
Nov 2, 2009 | Trip type: Couples

I booked this hotel via Priceline and got a room on the front side of the hotel with a "view" of the city and I-5. Better than looking at the backside of stores on the backside of the hotel. The front side once you get in your room is very quiet. The rooms are very large and we had plenty... more

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4 of 5 stars
TheCanadianVoice   5 contributions
Vancouver, Canada
Oct 22, 2009 | Trip type: Friends getaway

I am a Canadian citizen in Vancouver, BC. I am a big Seahawks fan and had a friend coming in from the UK that is a “massive” NFL fan from afar. She had never been to an NFL game so my wife and I wanted to take my brother-in-law and her to Seattle for an experience. My wife and her... more

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4 of 5 stars
coop786   1 contribution
Portland, OR
Oct 13, 2009 | Trip type: Business, Solo travel

I walked up to the front desk after driving for three hours to Seattle and was in a lousy mood but was soon put at ease by the staff when I was given excellent customer service. I am a student and needed a great deal on a room and the guy at the front desk told me that he could... more

Management response from
Tim Cordodor, General Manager

Thank you for taking the time to share your comments. I’m glad that the staff took such good care of you and that the room was to your liking. It’s such an honor to be called your hotel of choice for your future visits to Seattle and don’t worry, we know the term “Starving College Student” and we’ll always make...

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3 of 5 stars
WVSpelunker   7 contributions
CRW
Oct 8, 2009 | Trip type: Couples

The issues started as soon as we arrived as we had called asking for the shuttle service to pick us up from the train station, but the van never showed. The hotel said that the driver could not make it due to a soccer game letting out. After we arrived to the hotel by taxi, we checked in and was... more

Management response from
Tim Cordodor, General Manager

Thank you so much for taking a moment to write about your experience. First I would like to sincerely apologize for your reception. Games sometimes produce gridlock but usually our drivers are pretty crafty and while I’m not sure what our error was during check-in, I’m glad that you received the room you were looking for and very glad that...

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3 of 5 stars
cruise4me   1 contribution
Oregon
Oct 8, 2009 | Trip type: Family

Good for a one night stay. Shuttle to the pier was the reason we stayed here. You have to make sure and book a spot on the shuttle as they fill up fast. You can only reserve the day ahead. This was a bit of a pain reserving on our way back from the cruise as ours was a sail... more

Management response from
Tim Cordodor, General Manager

Dear Guest, thank you for choosing Hotel Nexus. We’re so glad that you were able to take advantage of our courtesy shuttle; I know how fanatic the taxis can be around the Seattle Piers. Also, thank you for your positive comments on our breakfast. Adding the rotating menu of hot items has really been a crowd pleaser. However, based on...

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1 of 5 stars
twotravelBlaine_Wa   4 contributions
blaine, wa
Sep 24, 2009 | Trip type: Couples

If you are staying at this property to use their free shuttle for sporting events - DON'T. Being the apparent idiot that I am, I gave them three tries in 3 years. 1st time, shuttle was full, had to take a $75 cab ride, second time they couldn't find a driver, 3rd time, they could get you there but you... more

Management response from
Tim Cordodor, General Manager

Thank you again for your patronage over the years and sharing your experience here at Hotel Nexus. We know that our shuttle service is our most sought after amenity and like you, many or our guests rely on it for much of their transportation needs and find it very helpful. During sporting events, the shuttle service is stretched to its...

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5 of 5 stars
PullmanDrJones   1 contribution
Pullman
Sep 21, 2009 | Trip type: Business, Family

I absolutely enjoyed every minute of this trip and Hotel Nexus Seattle was an absolute pleasure to work with. We called to notify them we would be delayed and coming into town late and our reservations were updated on the spot. The front desk personnel was extremely helpful and always courteous. We upgraded from our king bed room to the... more

Management response from
Tim Cordodor, General Manager

We’re so glad that you took the time to share your experience. I can honestly say, no matter what your reason of travel is, your visit can always be enhanced with a giant Japanese style soaking tub with bubble jets. They are a Hotel Nexus exclusive here in Seattle and we just love to share them with our guests. Your...

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5 of 5 stars
TamiPowell   1 contribution
Arizona
Sep 15, 2009 | Trip type: Couples

We loved our stay. I very seldom sleep well in hotels/motels, but we both got a great night's sleep all three nights we were there. The staff were courteous and helpful and the breakfasts were delicious with a wide variety. The hotel is in a great location and close to everything we could need...shopping, drug stores, public transportation, Target, loads... more

Management response from
Tim Cordodor, General Manager

Thank you for your encouraging comments and taking the time to share them. I am so glad that you found your accommodations comfortable and the staff courteous. To any hotel hearing those words is music to their ears. However hearing that we will have the opportunity to serve your family; now that is a full symphony. Thank you for your...

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Hotel Nexus Seattle Also Known As

  • Nexus Hotel
Address: 2140 N. Northgate Way, Seattle, WA 98133