This is classed as an hotel but more like a motel, did not feel safe at night, people hanging around outside your rooms, doorlocks broken for entry to parts of the building. Barricaded myself in with s/cases chairs etc. Lesson to be learnt sorry but never again. more

The front desk had four employees on, including the manager and of them only one had any decent customer service skills. The manager was incredibly rude and unprofessional, and confrontational when we told him that we'd been hung up on by his only female front desk person when we called to ask why nobody had come to fix the lack... more

My wife and i stayed at this hotel for four nights. The shuttles that this hotel offers are incrediable. We used them to go to an NFl game, as well as pikes place, space needle and other venues as well. The shuttles made the tyrip because we never had to search for parking. The room was very large. Ask for... more

A very average hotel for the money. The room was very small and it can be a very long walk down the outdoor walkway from your unit to the nearest staircase. The room was clean, however. And the shuttle was a well-appreciated amenity considering the cost of parking downtown. Overall, I probably wouldn't stay here again or recommend it to... more

After reading some reviews, belatedly, I was worried this would be noisy. However, we actually enjoyed our stay. We had a downstairs unit with a hydrotherapy tub, our reason for booking here. It was comfortable, clean, pleasant. The bus service to downtown was VERY helpful. One slight downside: as others have mentioned, this unit does not have a private bathroom!... more

We booked a baseball package in March for $350. Promised level 100 tickets, a room, shuttle service, and other accouterments. Turned out they forgot to get the tickets until a couple of months later (and that's only because I'd called to reconfirm!) and had us in the 300 level - for the SAME PRICE. They agreed to let us cancel... more

I did a lot of research online before booking this hotel. I took it for its location and low price, as we needed to be close to the Pier prior to our cruise. There is a huge mall within walking distance and also a Target etc which came in handy for us to pick up some last minute items prior... more

As others said, this is not a luxury hotel, so, manage your expectations! I have been to better hotels at a similar price, but it might be that it's Seattle in general that is more expensive... Our room at Nexus (at the back of the hotel, quieter) was clean, modern and spacious, although one may not like the external corridor.... more

I stayed a week and regretted it. On the website it seemed modern, but when I got there I was seriously disappointed. It was trying to be something it obviously isn't. It said it was pet friendly, however, when I got there with my two dogs I had no place to walk them. They didnt even provide a patch of... more