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Hotel Nexus Seattle

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2140 N. Northgate Way, Seattle, WA 98133
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Hotel Nexus Seattle
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Hotel Nexus Seattle
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415 reviews from our community

Traveler rating
    116
    141
    86
    42
    30
See reviews for
139
95
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70
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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  • French first
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  • Any
English first
  • All months
    (415)
  • Mar-May only
    (87)
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    (125)
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    (130)
  • Dec-Feb only
    (73)
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Victoria, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

Let's face it we didn't go on the trip for the Hotel.....but the Nexus is perfect for our needs, it is clean, staff are friendly and helpful, it's close to the I-5 (important for us), a quick drive to University of Washington, downtown and the lakes.....oh and close to Norhgate Mall for shopping!

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Olympia, Washington
1 review
5 of 5 stars Reviewed 2 days ago NEW

Booked 2 nights for medical stay; moved arrival mid-day on first night and cancelled morning of 2d night due to Doctor's decision to keep patient in the hospital: Hotel WAIVED cancellation fee!!! We will definitely bring our business to this Hotel should an occasion arise in the future.

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Portland, Oregon
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The rooms are clean and beds are comfortable. It is a minimalistic hotel at best. If you stay on the front side of the hotel (and we did) it is loud with people talking in the restaurant parking lot. There seems to be no insulation so you can hear everything outside and everything over your head. When we inquired about... More 

Was this review helpful? Yes 1
Anchorage
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This hotel is very customer-service centered. They offer great amenities - a great place to stay! The attached restaurant, Saffron, is a wonderful place to eat. The hotel is an easy walk to Northgate Mall, and offers extensive courtesy van trips. I have stayed here often, and they always make it a great stay.

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Leah M, General Manager at Hotel Nexus Seattle, responded to this review

Dear Marilee R., Hello from the Hotel Nexus! We truly appreciate your taking the time to let us know about your most recent stay at our hotel. We are very happy that our team has consistently made your stays at our hotel great experiences. I do agree with you that Saffron Restaurant is a wonderful place to eat. Trip Advisor... More 

Jacksonville, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

Every time we stay at this hotel. At least ten times it seems to be getting worse. The place is old and needs to be completely overhauled and not just cosmetic. We are seriously looking into staying at a n=better more comfortable hotel in the future.

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Leah M, General Manager at Hotel Nexus Seattle, responded to this review

Dear James D., Warmest greetings from the Hotel Nexus! Thank you very much for sending us your feedback. I am so sorry that you feel that the level of our service and the condition of our facilities has gone down from your previous stays. I have just started as the new General Manager of the hotel and am currently working... More 

Travelers are raving about these Seattle hotels

Longview, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

The whole experience was great, from reservation to check out. Room was clean, heard very little noise from other rooms, breakfast was great and the access to I-5, Downtown Seattle and the malls are awesome!

Review collected in partnership with this hotel

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Leah M, General Manager at Hotel Nexus Seattle, responded to this review

Dear Coleen P, Warmest greetings from the Hotel Nexus! Thank you very much for taking the time to respond to our feedback request. I am so glad that you were very satisfied with the service that you received from our team. I have just started as the new General Manager of the hotel and have really taken pride in the... More 

Dallas, Oregon
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Totally puzzled as to why anyone would not love this place. Excellent service, comfortable beds (they include 2 firm and 2 soft pillows for each bed so you have a choice) We originally stayed here because our favorite hotel was not available but now Hotel Nexus is our first choice. I plan to always book directly with Hotel Nexus from... More 

Was this review helpful? Yes 1
Leah M, General Manager at Hotel Nexus Seattle, responded to this review

Dear Barbara S, Warmest greetings from the Hotel Nexus! I am very glad that you have enjoyed your stays at our hotel and that you have made us your first choice as a temporary home whenever you are in the Seattle area. I will share your kind words with my front desk team about the service that you received from... More 

Vancouver, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

My girlfriend and I really enjoyed the jetted tub in our room. We will comeback just to hang out again very soon. Not too noisy, comfortable bed and I loved the size of the TV in our room. The Nexus was only 1 of 2 hotels/motels with a jetted tub in the Seattle area. The other room had a $525... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Leah M, General Manager at Hotel Nexus Seattle, responded to this review

Dear James R, Thank you very much for sending us your feedback regarding your stay at the Hotel Nexus. I am glad that you chose our hotel to be the place to celebrate a very special occasion and that you enjoyed your stay. We do pride ourselves in providing a wonderful environment for relaxation. We appreciate your recommendation and we... More 

Sherwood Park, Canada
Contributor
20 reviews 20 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Not even close to what it looks like on line. They don't change the sheets or vacuum the room if your stay is 2 days. Clean towels and coffee were refreshed. Shuttle service did not pick us up downtown at the aquarium as requested. They said be patient if it is not there at the exact time but 1 and... More 

Was this review helpful? Yes 1
Leah M, General Manager at Hotel Nexus Seattle, responded to this review

Dear Kerry B, Thank you very much for sending us your feedback regarding your stay at the Hotel Nexus Seattle. I am very sorry that you were not impressed by the service that you received from us during your stay. Our Hotel Housekeeping Service was designed to provide our guests with value, privacy and flexibility and at the same time... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

Not as good as it appears online. Our room never got cleaned. We had to ask for towels. The hotel itself is not in a great neighborhood. The breakfast was dry and not great. The bed was very hard. And we ran out of shower gel after one shower, so they didn't even fill it up before we rented the... More 

Review collected in partnership with this hotel

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Leah M, General Manager at Hotel Nexus Seattle, responded to this review

Dear D4299VJlisas, Thank you very much for sending us your feedback regarding your stay at our hotel. .Please accept my sincerest apologies for the below standard service that you received from us during your stay at our hotel. Our guest rooms are supposed to be cleaned and bath amenities refilled on a daily basis, unless there is a "Do Not... More 

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