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Hotel Nexus Seattle

2.5 of 5 2140 N. Northgate Way, Seattle, WA 98133
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Hotel Nexus Seattle
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Hotel Nexus Seattle
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344 reviews from our community

Traveler rating
    90
    117
    70
    36
    31
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115
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51
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

I came down to seattle because my 5 year old is going to have mri and surgery. We didn't get in until 1030 when are flight arrived. When we checked in i showed him our paper work. We came down on medical so it was covered. Well we were supposed to also have a meal. Upon arrival I was told... More 

Was this review helpful? Yes
Michelle C, General Manager at Hotel Nexus Seattle, responded to this review

Dear Kelly P: Thank you for staying at the Hotel Nexus and reviewing your stay on TripAdvisor. First, let me say I hope all is well with your son. Secondly, I'm sorry there were no first floor rooms available when you arrived late in the evening. Due to the late hour of your arrival, after the restaurant on property is... More 

Fort Pierre
Contributor
15 reviews 15 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Stayed here for a total of 3 nights on business. The staff was awesome. Very helpful and met every need above and beyond. This place would get a higher rating if it was just based on that. Here is why it rates low though. This place is just a step above dive. It is outdated and in need of an... More 

Was this review helpful? Yes
Michelle C, General Manager at Hotel Nexus Seattle, responded to this review

Dear the shootist93: Thank you for staying at the Hotel Nexus and reviewing your stay on TripAdvisor. First, let me say how sorry I am that your stay was less than anticipated. We pride ourselves on the quality of product and service that we provide and obviously fell short on your visit. I would like to ask that you contact... More 

Eugene, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the Hotel Nexus on a recent trip to Seattle and loved it. It is reasonably priced, has a great staff, the rooms have higher ceilings than many motels, and the beds are very comfortable. The retro stylings add a sense of fun. The restaurant next door, the Saffron, is excellent and delivered to our... More 

Review collected in partnership with this hotel

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Michelle C, General Manager at Hotel Nexus Seattle, responded to this review

Dear Nancy A: Thank you so much for staying at the Hotel Nexus and reviewing your stay on TripAdvisor! Your kind words about our staff and hotel are very appreciated! Our staff prides itself on the quality of service and product that we offer and see we delivered the "Nexus Touch" to you. I hope you and your family are... More 

Sherwood, Oregon
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff was very friendly upon check-in, the room was a standard looking room with updated decor, and the continental breakfast seemed well supplied. The mall is about 2-1/2 blocks away and restaurants within 1 block. My only gripe is that being a dog friendly hotel and having a $15 a night pet fee, they didn't provide a basket of... More 

Was this review helpful? Yes 1
Michelle C, General Manager at Hotel Nexus Seattle, responded to this review

Dear jeffkiddoo: Thank you very much for staying at the Hotel Nexus and reviewing your stay on TripAdvisor. Let me first apologize, we do have a dog bowl, toy and treats for our fury friends that are to be given out upon check-in. The new staff member was unaware and we do so apologize that you did not receive them... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed at a lot of hotels and never have I had a better experience then at the Nexus!!! The manager of the hotel was easy to get a hold of and took care of my concern. I had a problem with the air conditioning and she was on top of it and listened like no other upper management... More 

Was this review helpful? Yes
Michelle C, General Manager at Hotel Nexus Seattle, responded to this review

Dear Bellinghaman: Thank you so very much for staying at the Hotel Nexus and writing this amazing review on TripAdvisor! Thank you so very much for not only telling us what we could do better but also what we did right. Our motto is to learn by our mistakes and give an exceptional guest experience. I hope you are having... More 

Chicago, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The Nexus staff are wonderful!! They make the whole experience!! The Hotel Nexus offers a clean, friendly, safe place in an area where there are a lot of hotels you may not want to stay in, especially if you have children, are a woman alone or have your Grandmother with you. They offer modest, simple accommodations. If you are looking... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Michelle C, General Manager at Hotel Nexus Seattle, responded to this review

Dear Debra P: Thank you for staying at the Hotel Nexus and reviewing us on TripAdvisor. Wow, thank you so much for recognizing our fantastic employees! They pride themselves on giving the "Nexus Touch" of hospitality and service - we want everyone to feel like we are your home away from home. Our rooms are clean and we offer many... More 

Sequim, Washington
1 review
5 of 5 stars Reviewed 3 weeks ago

Everyone was exceptionally nice and accommodating from the front desk, the ladies cleaning the rooms to the gentleman sweeping the sidewalk outside of my room. The room was comfortable and clean. Very close to the hospitals and loved how they offered a shuttle to them.

Review collected in partnership with this hotel

Was this review helpful? Yes
Michelle C, General Manager at Hotel Nexus Seattle, responded to this review

Dear 395ellenl: Thank you very much for choosing to stay at the Hotel Nexus and reviewing your stay on TripAdvisor. Thank you for recognizing our amazing employees and how you received the "Nexus Touch" of hospitality and service. I'm so glad you were able to use our complimentary shuttle service - we go to many local hospitals and destinations throughout... More 

Friday Harbor, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Reasonable value for costs. Everything was clean. Lobby staff were helpful and well presented. Parking was very convenient as was access to the Interstate. Breakfast was timely, but could have had a little more variety.

Review collected in partnership with this hotel

Was this review helpful? Yes
Michelle C, General Manager at Hotel Nexus Seattle, responded to this review

Dear James D C: Thank you so very much for staying at the Hotel Nexus and reviewing your stay on TripAdvisor. We pride ourselves on the quality of product and service that we provide and am glad to see we met those expectations! You pointed out why many choose to stay with us from our amazing staff to the many... More 

TACOMA
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good place to stay. Don't plan on using the shuttle, they have a very strict set schedule...7:00 am 1:00 p.m. 6:55 p.m. to the U of WC medical center. We booked there since they had the shuttle and were so upset when told we had to leave at 7:00 and if we were not through with the doctor appointment at... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Michelle C, General Manager at Hotel Nexus Seattle, responded to this review

Dear Barbara S: Thank you very much for staying at the Hotel Nexus and reviewing your stay on TripAdvisor. I first of all hope all went well with your visit to the University of Washington Medical Hospital. I'm sorry our comprehensive shuttle did not meet your needs. We go to numerous hospitals and attractions throughout Seattle, making it necessary to... More 

Bend, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Very comfortable room. Easy freeway and shopping access. Efficient staff. Plentiful parking. Overall, an excellent value for the money. Strongly recommend this hotel for anyone wishing to stay in the north end of Seattle.

Review collected in partnership with this hotel

Was this review helpful? Yes
Michelle C, General Manager at Hotel Nexus Seattle, responded to this review

Dear Alan S: Thank you very much for staying at the Hotel Nexus and reviewing your stay on TripAdvisor. I was so very pleased to read that you received the "Nexus Touch" of hospitality and service during your visit. We pride ourselves in the quality of product and services we offer - we clearly met those expectations! Hope you had... More 

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Additional Information about Hotel Nexus Seattle

Address: 2140 N. Northgate Way, Seattle, WA 98133
Phone Number:
Location: United States > Washington > Seattle
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel Nexus Seattle 2.5*
Number of rooms: 169
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Also Known As:
Nexus Hotel

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