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Hotel Nexus Seattle


Hotel Nexus Seattle
Hotel class 2 of 5
2140 N. Northgate Way, Seattle, WA 98133
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Traveler Reviews

54% Do not recommend
3.0 of 5 stars 30 reviews
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Great place
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4 of 5 stars
GoodTimes4U 12 contributions
Washington State
Jul 13, 2009 | Trip type: Family New

We stayed here just one night. The service was great. The staff was very friendly. Kids had a wonderful time in the pool. The best part was the restuarant. The Saffron Bar and Grill was fabulous! The free hot breakfast was nice too. The only bad thing about the breakfast was fighting all the other guests for the waffle maker. more

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1 of 5 stars
Averill42 3 contributions
uk
May 28, 2009 | Trip type: Couples

This is classed as an hotel but more like a motel, did not feel safe at night, people hanging around outside your rooms, doorlocks broken for entry to parts of the building. Barricaded myself in with s/cases chairs etc. Lesson to be learnt sorry but never again. more

Management response from
Tim Cordodor, General Manager

An outstanding and positive guest experience is the goal of the entire Hotel Nexus team. Our staff prides themselves on immediate response to all guest questions and issues, especially safety. We conduct routine inspections of the property; and are happy to report that all door locks on property are in working order. This stay appears to have overlapped the first...

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1 of 5 stars
AK-Traveler04 2 contributions
Alaska
Feb 28, 2009 | Trip type: Family
1/1 found this review helpful

The front desk had four employees on, including the manager and of them only one had any decent customer service skills. The manager was incredibly rude and unprofessional, and confrontational when we told him that we'd been hung up on by his only female front desk person when we called to ask why nobody had come to fix the lack... more

Management response from
Tim Cordodor, eCommerce Coordinator

Thank you for taking the time to review the Hotel Nexus. We are committed to guest satisfaction and have taken steps to remedy these particular issues. In fact, we continue to embrace change as part of our new culture. The current staff is engaged in making each traveler’s unique experience a satisfying one. We’d love to hear from more of...

Great value
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4 of 5 stars
McNeils 1 contribution
calgary
Sep 27, 2008 | Trip type: Couples
1/1 found this review helpful

My wife and i stayed at this hotel for four nights. The shuttles that this hotel offers are incrediable. We used them to go to an NFl game, as well as pikes place, space needle and other venues as well. The shuttles made the tyrip because we never had to search for parking. The room was very large. Ask for... more

It's okay
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3 of 5 stars
LAH_in_Lansing 2 contributions
Lansing, MI
Sep 25, 2008 | Trip type: Couples

A very average hotel for the money. The room was very small and it can be a very long walk down the outdoor walkway from your unit to the nearest staircase. The room was clean, however. And the shuttle was a well-appreciated amenity considering the cost of parking downtown. Overall, I probably wouldn't stay here again or recommend it to... more

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4 of 5 stars
Penrose81 2 contributions
walla walla, wa
Sep 8, 2008 | Trip type: Couples

After reading some reviews, belatedly, I was worried this would be noisy. However, we actually enjoyed our stay. We had a downstairs unit with a hydrotherapy tub, our reason for booking here. It was comfortable, clean, pleasant. The bus service to downtown was VERY helpful. One slight downside: as others have mentioned, this unit does not have a private bathroom!... more

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1 of 5 stars
twotravelBlaine_Wa 4 contributions
blaine, wa
Sep 8, 2008 | Trip type: Couples

We booked a baseball package in March for $350. Promised level 100 tickets, a room, shuttle service, and other accouterments. Turned out they forgot to get the tickets until a couple of months later (and that's only because I'd called to reconfirm!) and had us in the 300 level - for the SAME PRICE. They agreed to let us cancel... more

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4 of 5 stars
rkramadh 4 contributions
MI
Sep 3, 2008

I did a lot of research online before booking this hotel. I took it for its location and low price, as we needed to be close to the Pier prior to our cruise. There is a huge mall within walking distance and also a Target etc which came in handy for us to pick up some last minute items prior... more

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3 of 5 stars
eurotourist75 60 contributions
london
Aug 26, 2008 | Trip type: Couples

As others said, this is not a luxury hotel, so, manage your expectations! I have been to better hotels at a similar price, but it might be that it's Seattle in general that is more expensive... Our room at Nexus (at the back of the hotel, quieter) was clean, modern and spacious, although one may not like the external corridor.... more

OVERPRICED!
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2 of 5 stars
cougarpride 1 contribution
Washington
Aug 11, 2008 | Trip type: Business

I stayed a week and regretted it. On the website it seemed modern, but when I got there I was seriously disappointed. It was trying to be something it obviously isn't. It said it was pet friendly, however, when I got there with my two dogs I had no place to walk them. They didnt even provide a patch of... more

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Hotel Nexus Seattle Also Known As

Address: 2140 N. Northgate Way, Seattle, WA 98133