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Holiday Inn Express Seattle City Center

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226 Aurora Ave., Seattle, WA 98109
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Holiday Inn Express Seattle City Center
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Ranked #63 of 96 Hotels in Seattle
A recent review
3 of 5 stars reviewed 4 days ago
Patrick L Kailua, Hawaii
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540 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kailua, Hawaii
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Room size was OK and it was basically comfortable (but the bathroom was too cramped). Unfortunately, the Wi-Fi did not work in my room (I tried, the hotel staff tried, but no one could get it working -- and nothing was wrong with my equipment; it worked fine at other Wi-Fi locations). The free breakfast selection was very basic (not... More 

Was this review helpful? Yes
K_Behrends, Guest Relations Manager at Holiday Inn Express Seattle City Center, responded to this review

Dear Patrick L., Thank you very much for taking the time to review our hotel. We are pleased to hear that you enjoyed our awesome location within the downtown area. We apologize that your internet connection wasn't working. We will be sure to contact our internet provider to ensure all of our connections are up to speed. Thank you for... More 

Winston Salem, North Carolina, USA
Top Contributor
281 reviews 281 reviews
46 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This property is a good value and the location in the heart of downtown is excellent. It is located next to a regular Holiday Inn. I found the room facing the highway a bit too noisy...ask for an interior facing room. Property has a small pool and exercise room. Big, free, self serve breakfast. Free internet. Limited common space (just... More 

Was this review helpful? Yes 1
K_Behrends, Guest Relations Manager at Holiday Inn Express Seattle City Center, responded to this review

Dear Dollyamas, Thank you very much for taking the time to review our hotel. We are extremely pleased to hear that you enjoyed your stay. It's wonderful to hear that you had to opportunity to walk from our hotel to many of the main attractions that Seattle has to offer. Again, thank you very much for to letting us know... More 

Miami, Florida
Contributor
15 reviews 15 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here for six nights last week. Overall, I was very pleased with my stay. The beds were clean and comfortable, the complimentary breakfast was always well-stocked and offered tasty options for the whole family, the fitness room was complete, and the pool was good sized and comfortable to swim in. The breakfast staff was very helpful and friendly.... More 

Was this review helpful? Yes 2
K_Behrends, Guest Relations Manager at Holiday Inn Express Seattle City Center, responded to this review

Dear H M, Thank you very much for taking the time to review our hotel. We are extremely pleased to hear that you enjoyed your stay. Thank you for acknowledging our awesome breakfast team, they work extremely hard to ensure all of our breakfast items are well stocked. It's always wonderful to hear that your family had a chance to... More 

Madison, Wisconsin
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Very close to City Center, Space Needle, Chihuly Gardens, etc. although you do have to walk down a few blocks to a bridge to actually get over to the attractions. We didn't rent a car and walked the whole time we were there. Breakfast is NOT included. It's a little confusing on different websites as to if it is or... More 

Was this review helpful? Yes 2
K_Behrends, Guest Relations Manager at Holiday Inn Express Seattle City Center, responded to this review

Dear ifitsnotbaroque, Thank you for taking the time to review our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are very pleased to hear that you enjoyed our location! We take great pride in being walking distance to many of Seattle's main attractions. Here at the Holiday Inn Express, we... More 

Bellingham, Washington, United States
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We had to stay overnight for a recent trip with two young children. They loved the pool, even though it was a bit small, and breakfast included instant pancakes, which were a big hit. They had both firm and soft pillows, and brought extra when we asked. Overall, a great choice for business or visiting downtown Seattle - the space... More 

Was this review helpful? Yes
K_Behrends, Guest Relations Manager at Holiday Inn Express Seattle City Center, responded to this review

Dear Keisha P., Thank you for taking the time to review our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are very pleased to hear that you enjoyed our location! We take great pride in providing our guests multiple amenties to make your stay even better, we are glad you... More 

Salt Spring Island, British Columbia, Canada
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the HI Express for 4 nights as part of a Clipper Vacations package from Victoria. It was a good place to have as a starting place for exploring downtown Seattle and Seattle Centre. It is about 3 blocks from the Space Needle and other Seattle Centre attractions. It is within walking distance of the downtown sights. The... More 

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K_Behrends, Guest Relations Manager at Holiday Inn Express Seattle City Center, responded to this review

Dear Wendy V., Thank you for taking the time to review our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are very pleased to hear that you enjoyed our location. We take great pride in welcoming our incoming guests with a smile and showing our guests how close we are... More 

Pittsburgh, Pennsylvania
Top Contributor
209 reviews 209 reviews
111 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good location within walking distance of the space needle. Room was clean and spacious. Very little street noise made for a good night sleep. Overall for the price $196. With tax a great value. I would stay here again

Was this review helpful? Yes
K_Behrends, Guest Relations Manager at Holiday Inn Express Seattle City Center, responded to this review

Dear Biztravr, Thank you for taking the time to review our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are very pleased to hear that you enjoyed our location. We take great pride in our awesome location near the Space Needle and you were able to rest with little noise.... More 

Chehalis, Washington
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 25, 2015

We stayed at Holiday Inn Express Seattle City Center for three nights over Christmas and we had a great stay. The staff at the front desk was friendly upon arrival. The hotel looked like it had been recently remodeled. I thought it was great. Another great thing about Holiday Inn Express is they have complimentary breakfast. As well, they were... More 

Was this review helpful? Yes 1
K_Behrends, Guest Relations Manager at Holiday Inn Express Seattle City Center, responded to this review

Dear Rylie G., Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are very pleased to hear that you enjoyed our awesome front desk staff and clean hotel. We will be sure to pass your comments on to our staff. They all... More 

Honolulu, Hawaii
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 20, 2015

All I expect from a Holiday Inn is a decent, clean place to sleep in a good location, nothing fancy. That's what this place is. We stayed on the top floor overlooking part of the city and the roof of the adjacent Holiday Inn, which was fine. There's parking in the front and a garage further back. We parked in... More 

Was this review helpful? Yes
K_Behrends, Guest Relations Manager at Holiday Inn Express Seattle City Center, responded to this review

Dear Justin F., Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are very pleased to hear that you enjoyed our location, rooms, and front desk staff. We will be sure to pass your comments on to our front desk agents. They... More 

Victoria, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 19, 2015

Stayed in this hotel last month. No problem. So I returned again. This time however after staying there, when I returned home I discovered they had charged my credit card $25 without telling me. When I phoned the hotel they were very unapologetic and said that they always do this. I told them they hadn't done it last month when... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Seattle City Center, responded to this review

Dear M M, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More 

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