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SpringHill Suites Seattle Downtown/South Lake Union

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1800 Yale Ave., Seattle, WA 98101
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SpringHill Suites Seattle Downtown/South Lake Union
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SpringHill Suites Seattle Downtown/South Lake Union
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539 reviews from our community

Traveler rating
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    257
    80
    31
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pasadena, California
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Beds aren't very comfortable. The rooms are big with a couch, desk and mini-fridge/sink. Water pressure is bad. The hot breakfast on the weekends was good. They had eggs, sausage, bacon, potatoes, cereal, toast and sunny delight. Coffee and tea all day at the door was a nice touch.

Was this review helpful? Yes
Frank F, Manager at SpringHill Suites Seattle Downtown/South Lake Union, responded to this review

While I'm happy to see you enjoyed breakfast, I wish the rest of your stay was the perfect one you deserve. I honestly haven't heard that about the water pressure, but I appreciate your feedback nonetheless -- I'm always looking for ways to improve things here. I hope you'll give us another shot and we can give you that amazing... More 

Seattle, WA
Contributor
15 reviews 15 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Booked two rooms with 2 beds each for a local visit to downtown Seattle for my daughter's birthday. Upon arrival the lady checked us in to one of the two rooms since the other one was not ready yet. When we entered the room all I saw was one king bed so I went back downstairs to tell the front... More 

Was this review helpful? Yes
Frank F, Manager at SpringHill Suites Seattle Downtown/South Lake Union, responded to this review

If you're disappointed, I'm disappointed. For a special occasion like your daughter's birthday, everything should have been perfect for you, and I'm sorry that it wasn't. Your comfort and happiness are always our top concern here, and it sounds like we dropped the ball. That's not the norm around here, so rest assured it won't happen again. Hope all is... More 

Atlanta, Georgia
Top Contributor
60 reviews 60 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We flew into Seattle the day prior to our cruise departing. We were on the first cruise of the season. Seattle is fairly expensive hotel-wise, so we opted for a comfortable hotel for our party of 5. We used the AAA rate which netted us a good price for a great location. The Customer Service was 5-star! Phillip arranged a... More 

Was this review helpful? Yes
Frank F, Manager at SpringHill Suites Seattle Downtown/South Lake Union, responded to this review

Even if you're just here for a day, you deserve an all-around perfect stay with us! Our whole team is always ready to make you feel at home -- from the shuttle to the coffee, it's out pleasure to see you and your family out enjoying our great city. Come back and see us again any time! Hope your cruise... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here for a quick getaway from southern Washington (and to catch a ball game). Right off the freeway, hotel is very easy to get to - we loved being able to pop right on the I-5 South when leaving, the on ramp is right next to the property exit! Friendly staff, comfy bed, room was immaculately cleaned and quieter... More 

Was this review helpful? Yes
Frank F, Manager at SpringHill Suites Seattle Downtown/South Lake Union, responded to this review

Our location definitely has it's upsides, and it sounds like you got to take advantage of everything around us! I hope you had a great time at the game -- come back and see us again when you're in town for another! Safe travels, Frank F., General Manager More 

Spokane, Washington
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed on a Saturday night, and found the location perfect, because it was close to everything, but not crowded. The valet parking was easy and the hotel was easy to find. The main floor just had a good feel to it, and the staff was friendly and helpful. The room itself was comfortably sized for my husband, my two... More 

Was this review helpful? Yes 2
Frank F, Manager at SpringHill Suites Seattle Downtown/South Lake Union, responded to this review

Thank you so much, Megan -- it's great to see your stay with us was just perfect! Mother's Day is for relaxing and enjoying time with your family, so my team and I were more than happy to make sure your weekend was as amazing as you deserve. I hope to see you and your family again soon -- come... More 

atlanta
Top Contributor
134 reviews 134 reviews
27 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night prior to sailing on am Alaskan cruise. Very convenient to most local attractions, free shuttle service to Space Needle and downtown close to Pikes Market. Very friendly service and quick checkin. Rooms are large and most comfortable. Breakfast was very good with many options to choose from. Would definitely stay at this hotel again.

Was this review helpful? Yes 2
Frank F, Manager at SpringHill Suites Seattle Downtown/South Lake Union, responded to this review

Great to hear, Bill! You deserve to see all that Seattle has to offer, no matter how long you stay with us! I hope your cruise was amazing, and my staff and I would love to have you back here soon. Safe travels, Frank F., General Manager More 

Vancouver, Canada
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed one night in Seattle for a family event at the Washington Conference Centre. The hotels closer to the convention centre were all booked, so we booked the Marriot as a second choice. We were pleasantly surprised! Although I wouldn't choose this hotel if I had planned to go out downtown at night , I was there with my... More 

Was this review helpful? Yes 2
Frank F, Manager at SpringHill Suites Seattle Downtown/South Lake Union, responded to this review

From the food to the staff, we want you to feel at home when you're here! We're happy to ensure you have a great stay and get everything you need. You and your family are welcome here anytime, so please let us know when you make the trip back here. Safe travels, Frank F., General Manager More 

San Jose, Costa Rica
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I stayed at the Springhill Suites South Lake Union for a week and can only say good things about it: the Front Desk personnel was great (kuddos to Phillip!), the suites are spacious and comfortable, the daily breakfast was delicious and well assorted. The hotel is a short walk from downtown Seattle and also close to Capitol Hill, the hip... More 

Was this review helpful? Yes
Frank F, Manager at SpringHill Suites Seattle Downtown/South Lake Union, responded to this review

You deserve to feel at home and have the chance to explore the Seattle when you're here, so I'm happy your stay with us was perfect. Phillip will love to see your kind words, so I will be sure to pass this along to him. The whole team and I can't wait to have you back in Seattle soon for... More 

Norwich, Vermont
Contributor
20 reviews 20 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed April 9, 2015

We have stayed at the Springhill Suites twice now, as we find it is both convenient to the downtown area, as well as the Capitol Hill area (where there are several funky restaurants and bars). On the plus side: - The rooms are clean, beds are comfortable and there is a small fridge/microwave in each room. - The showers have... More 

Was this review helpful? Yes
Frank F, Manager at SpringHill Suites Seattle Downtown/South Lake Union, responded to this review

It's great you enjoyed your stay with us overall, but I wish we could have left a better impression on you. I know breakfast can get a little crowded, but we're always happy to give you a filling start to the day. Please come back for another stay soon, and we can show you the delightful stay you deserve. Safe... More 

Peoria, Illinois, United States
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 7, 2015

Stayed six nights at the SpringHill Suites on the 6th floor. Front desk folks were very friendly and helpful. King bedroom was not as large as some other SpringHill Suites, but more than enough for one person with small refrigerator, microwave, desk, sofa, etc. Disappointing television reception considering it should be cable. VERY small fitness room, but you can buy... More 

Was this review helpful? Yes
Frank F, Manager at SpringHill Suites Seattle Downtown/South Lake Union, responded to this review

Terry, it sounds like you've stayed in few other SpringHill Suites before, so I'm glad you enjoyed your stay with us overall. As always, I'm happy to accommodate whatever needs you have -- please let us know next time if the 6th floor was still too noisy for you. Hope to have you back in Seattle soon, Frank F., General... More 

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