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SpringHill Suites Seattle Downtown/South Lake Union

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1800 Yale Ave., Seattle, WA 98101
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What travelers say:
Very nice
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SpringHill Suites Seattle Downtown/South Lake Union
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SpringHill Suites Seattle Downtown/South Lake Union
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533 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vancouver, Canada
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed one night in Seattle for a family event at the Washington Conference Centre. The hotels closer to the convention centre were all booked, so we booked the Marriot as a second choice. We were pleasantly surprised! Although I wouldn't choose this hotel if I had planned to go out downtown at night , I was there with my... More 

Was this review helpful? Yes 1
Frank F, Manager at SpringHill Suites Seattle Downtown/South Lake Union, responded to this review

From the food to the staff, we want you to feel at home when you're here! We're happy to ensure you have a great stay and get everything you need. You and your family are welcome here anytime, so please let us know when you make the trip back here. Safe travels, Frank F., General Manager More 

San Jose, Costa Rica
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Springhill Suites South Lake Union for a week and can only say good things about it: the Front Desk personnel was great (kuddos to Phillip!), the suites are spacious and comfortable, the daily breakfast was delicious and well assorted. The hotel is a short walk from downtown Seattle and also close to Capitol Hill, the hip... More 

Was this review helpful? Yes
Frank F, Manager at SpringHill Suites Seattle Downtown/South Lake Union, responded to this review

You deserve to feel at home and have the chance to explore the Seattle when you're here, so I'm happy your stay with us was perfect. Phillip will love to see your kind words, so I will be sure to pass this along to him. The whole team and I can't wait to have you back in Seattle soon for... More 

Norwich, Vermont
Contributor
20 reviews 20 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have stayed at the Springhill Suites twice now, as we find it is both convenient to the downtown area, as well as the Capitol Hill area (where there are several funky restaurants and bars). On the plus side: - The rooms are clean, beds are comfortable and there is a small fridge/microwave in each room. - The showers have... More 

Was this review helpful? Yes
Frank F, Manager at SpringHill Suites Seattle Downtown/South Lake Union, responded to this review

It's great you enjoyed your stay with us overall, but I wish we could have left a better impression on you. I know breakfast can get a little crowded, but we're always happy to give you a filling start to the day. Please come back for another stay soon, and we can show you the delightful stay you deserve. Safe... More 

Peoria, Illinois, United States
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed six nights at the SpringHill Suites on the 6th floor. Front desk folks were very friendly and helpful. King bedroom was not as large as some other SpringHill Suites, but more than enough for one person with small refrigerator, microwave, desk, sofa, etc. Disappointing television reception considering it should be cable. VERY small fitness room, but you can buy... More 

Was this review helpful? Yes
Frank F, Manager at SpringHill Suites Seattle Downtown/South Lake Union, responded to this review

Terry, it sounds like you've stayed in few other SpringHill Suites before, so I'm glad you enjoyed your stay with us overall. As always, I'm happy to accommodate whatever needs you have -- please let us know next time if the 6th floor was still too noisy for you. Hope to have you back in Seattle soon, Frank F., General... More 

Senior Contributor
36 reviews 36 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed one night only. I slept like a baby on that bed and was never awakened by city noises. Plenty of room in the suite for 2 people. Breakfast was very good with lots of choices (eggs, oatmeal, waffles, pancakes, cereal, fruits). The breakfast area can get very busy, but it's like that everywhere I have stayed that serves... More 

Was this review helpful? Yes
Frank F, Manager at SpringHill Suites Seattle Downtown/South Lake Union, responded to this review

You should feel at home here, so I'm happy that you slept like a baby during your stay! Getting around downtown can be a challenge, so that's what our shuttle is for, and it's great you took advantage of that. I know breakfast can get a little busy, but it's great you got to enjoy it nonetheless. Please let us... More 

San Diego, California
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I checked in on a Thur., requesting an early check in due to my flight coming in before noon. They couldn't promise it but when I arrived my room was ready. The bed was super comfortable and there were tons of outlets for electronics, of which I ad several. I was going back and forth to the convention center, and... More 

Was this review helpful? Yes 1
Frank F, Manager at SpringHill Suites Seattle Downtown/South Lake Union, responded to this review

We're here to make you feel at home -- you deserve that when you're traveling! Our location is wonderful, and we're happy to accommodate whatever you may need when you're in town. At the end of the day, I'm so glad you enjoyed Comic Con, and we hope to see you back soon! All the best, Frank F., General Manager More 

Tacoma, Washington
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have to say, I was looking forward to my stay here but was SO disappointed with most of the staff. Check in was boring, the front desk associate only mentioned the times of breakfast and that was it - she failed to even say where breakfast was, how to get to the elevators/our room, the fact that they have... More 

Was this review helpful? Yes 1
Frank F, Manager at SpringHill Suites Seattle Downtown/South Lake Union, responded to this review

I sincerely apologize for your whole experience here. I want everyone to feel at home here, and it's clear we dropped the ball with your visit. Your interactions with the team here should always be pleasant, so I'm disappointed to hear your feedback about some of my staff. I assure you that it's not the norm around here, so I... More 

Boston, Massachusetts
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My spouse and I stayed for four nights and were very pleased. The room was spacious and clean, and the ventilation worked well with no off-odors from air freshener or the like. Breakfast had plenty of seating. There was a fair amount of road noise from the highway; wish we had asked for a room on the other side of... More 

Was this review helpful? Yes
Frank F, Manager at SpringHill Suites Seattle Downtown/South Lake Union, responded to this review

I'm so glad you and your husband enjoyed your stay! Being right downtown is great, but I apologize about the noise -- just let us know next time, and we'll be sure to get you a quieter room. I really hope to see you back here soon! Safe travels, Frank F., General Manager More 

Pelham, New Hampshire
Top Contributor
115 reviews 115 reviews
6 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed March 16, 2015

I normally stay at the Residence Inn right on Lake Union but they were sold out of government rate rooms this past trip so I hopped over to SpringHill Suites since it wasn't far from where I normally stay. I might actually like this hotel a little better. The rooms aren't quite as nice and there is no free happy... More 

Was this review helpful? Yes
Frank F, Manager at SpringHill Suites Seattle Downtown/South Lake Union, responded to this review

Carolyn, I'm thrilled that you enjoyed your stay with us! I know there are a lot of choices around this area, so it's great for me to read that we impressed you. We'd love to have you back for your next trip to Seattle -- let us know when you're coming back! Safe travels, Frank F., General Manager More 

Indiana
Top Contributor
183 reviews 183 reviews
173 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed March 11, 2015

I always stay here as it is the best value of the downtown hotels and close to Capitol Hill. The beds are a bit hard. Ask for a room away from I-5 to avoid freeway noise (the windows are thin). Room is large and very clean. No more CBC on the cable but plenty of channels. No more free use... More 

Was this review helpful? Yes 1
Frank F, Manager at SpringHill Suites Seattle Downtown/South Lake Union, responded to this review

I'm happy you enjoyed your stay with us -- it sounds like you got to take all of Seattle in during your visits! We'd be happy to have you for another stay soon. Please let us know when you're back in town! Safe travels, Frank F., General Manager More 

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