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University Inn - A Piece of Pineapple Hospitality

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4140 Roosevelt Way NE, Seattle, WA 98105
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University Inn - A Piece of Pineapple Hospitality
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University Inn - A Piece of Pineapple Hospitality
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433 reviews from our community

Traveler rating
    207
    169
    39
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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Pretoria
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Customer service blew my hair back, the reception staff was incredible and our needs was met even before we could ask. Breakfast was good and shuttle service was of great use. Location is a bit away from the centre if town especially if going out at night or sightseeing.

Was this review helpful? Yes
Adelaide, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

I chose this hotel based upon other positive online reviews already published and I can not find anything bad to change those sentiments. Nothing I asked for was ever too much trouble, the distance from Downtown was negated by the availability of the free shuttle service and the cab fares back in the evenings were never over $15. The vibrancy... More 

Was this review helpful? Yes
LaceyKing, General Manager at University Inn - A Piece of Pineapple Hospitality, responded to this review

Hello Malcolm L., Thank you for great review and I'm delighted that we lived up to your expectations! We love introducing new guests to the U-District and all it has to offer, in addition to easy access to downtown Seattle. Thanks again and safe travels, where ever they may take you! Lacey King General Manager More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW

Me and my honey came here to vacation it did not disappoint. Front desk associates where extremely friendly and attentive. Hotel lobby was very friendly and inviting. With cute little pineapple cup cakes severed every afternoon. The room was clean and recently updated. There are cute robes and slippers to wear and large channel selection. The blankets where a little... More 

Was this review helpful? Yes
LaceyKing, General Manager at University Inn - A Piece of Pineapple Hospitality, responded to this review

Hi Andrea K., Thank you for taking the time to share your experience with the Tripadvisor readers. I'm pleased to see that you enjoyed your stay with us and were able to take advantage of our outdoor pool, which will be open through the summer until the end of September. Thank you for the great picture of the pool and... More 

Calgary
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed April 20, 2015

We came down for a couple day so my daughter could visit University of Washington. The staff was very friendly and the service was great. They were flexible as we needed a late checkout. Breakfast was fine with a good selection. I would stay here again.

Was this review helpful? Yes 3
LaceyKing, General Manager at University Inn - A Piece of Pineapple Hospitality, responded to this review

Hello DaveCalgary, Thank you for taking the time to share your feedback with us. I'm very pleased to see you and your daughter enjoyed your stay with us, I hope you enjoyed the UW campus as well. Thank you again and we hope that you would keep us in mind should your travels bring you back to Seattle. Lacey King... More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2015

Three day stay. Super place to stay. Simple renovated property. The location is great, you can get anywhere via a bike or their shuttle or...walking even. Although it is in the University district, I found it calm and quiet at night. My room was clean, very comfy beds. The staff is very helpful as well. I used their bike several... More 

Was this review helpful? Yes 1
LaceyKing, General Manager at University Inn - A Piece of Pineapple Hospitality, responded to this review

Hi ccmontana, Thank you for taking the time to share your experience. We're delighted that you enjoyed our hotel and our amenities. The Burke Gilman Trail is such a great part of our neighborhood. It's fun and convenient for our guests that take advantage of out complimentary bicycle program. thank you again and we look forward to welcoming you back!... More 

Assisi, Italy
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 18, 2015

I've traveled around the world and stayed in 5-star hotels and every star level under that. Some real gems and some that can be called horrific. This hotel is unique. There are five things that I look for and this hotel has it ALL. That's written in all caps because it is rare, very rare even for the 5-star properties.... More 

Was this review helpful? Yes 2
LaceyKing, General Manager at University Inn - A Piece of Pineapple Hospitality, responded to this review

Hello Pembrooks, Thank you very much for sharing such a wonderful review with the TripAdvisor readers! We enjoyed having you as our guest and we hope to welcome you back soon! Please keep us in mind for your next visit, we'll be here to help with your reservations 1.866.866.7977 and we'll be sure to save you one of our signature... More 

Middleton, Wisconsin
Contributor
14 reviews 14 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 14, 2015

After living in Seattle for over a decade, my husband and I were looking forward to staying at the University Inn for a visit. I passed it almost daily and always thought it'd be a cute place to stay. When taking a shower the water was lukewarm, until the room next door turned on his/her shower. Then the shower alternated... More 

Was this review helpful? Yes 1
LaceyKing, General Manager at University Inn - A Piece of Pineapple Hospitality, responded to this review

Hi 608tg, Thank you for taking the time to review your stay. I'm sorry we didn't fully live up to your expectations. We do love to hear from our guest, even when it's not the best news, so we know the areas we can improve upon. I am glad you enjoyed some portions of our hotel and amenities. We are... More 

Newport Beach
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed April 11, 2015

We stayed for 2 days at the hotel during the kid's spring break. The hotel offered free shuttle to downtown but you have to make reservations in advance, so plan ahead. Hotel is a few walkable block to the University of Washington. Because the hotel is so close to the university there are a lot of restaurants nearby all within... More 

Was this review helpful? Yes 1
LaceyKing, General Manager at University Inn - A Piece of Pineapple Hospitality, responded to this review

Hello tibet71, Thank you for taking the time to review your stay. I'm delighted that you enjoyed your experience with us and found our location very convenient. I'm also glad you were able to use our shuttle service and get downtown without the stress of driving/parking. Thank you again for the very nice review, we look forward to welcoming you... More 

Newark, Delaware
Top Contributor
204 reviews 204 reviews
72 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed April 10, 2015

We decided to stay 2 nights here when visiting Seattle because of the reviews. Its a nice hotel close to UW. Room was comfortable and clean. They had bikes to use, which my son did use. Parking was free and adequate, although tight. Breakfast was Continental, which is not what we would expect from a hotel like this. Just breads,... More 

Was this review helpful? Yes 1
LaceyKing, General Manager at University Inn - A Piece of Pineapple Hospitality, responded to this review

Werbrichfamily, Thank you for letting us know about the WIFI issues. I'm terribly sorry for the huge inconvenience this caused you. In today's world WIFI is heavily relied upon and we strive to meet and hopefully exceed your expectations in this area. If you'd like to contact me directly I'd love to get some details from you. You can reach... More 

Chicagoland
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 9, 2015

First and foremost the staff was wonderful. We needed to amend our reservation and Lacy and staff made the changes with no problem. WE even checked out for a couple of days and then came back for 2 more days. Hotel/rooms very clean, beds were awesome! Grateful for the free parking and Wifi, continental breakfast.

Was this review helpful? Yes 1
LaceyKing, General Manager at University Inn - A Piece of Pineapple Hospitality, responded to this review

Hi dkbg1, Thank you for sharing your experience with the Trip Advisor readers, I'm very pleased that you enjoyed your time with us. We love having the opportunity to show our Pineapple Hospitality style to new guests. Keep us in mind if your travels bring you back to Seattle, we hope to welcome you back :) Lacey King General Manager More 

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