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The Sorrento Hotel

4.0 of 5 900 Madison St., Seattle, WA 98104
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Certificate of Excellence 2014
The Sorrento Hotel
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The Sorrento Hotel
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582 reviews from our community

Traveler rating
    380
    138
    37
    20
    7
See reviews for
65
240
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114
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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1 review
5 of 5 stars Reviewed 6 days ago NEW

Beautifully maintained vintage hotel with an incredibly friendly, helpful, and charming staff who are more than willing to cater to whatever your whims may be. Each room is unique and nicely appointed. Whether eating in the Hunt Club, the Fireside Room, or in the bar, the staff is attentive and the food and drink are great.

Was this review helpful? Yes
RandallObrecht, General Manager at The Sorrento Hotel, responded to this review

Wow! Thank you for your praise. I am so glad you find our unique Hotel to be so welcoming. Eager to see you again! Randall Obrecht General Manager Sorrento Hotel More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Ok so this hotel rocks it has such a wonderful vibe, its cool and old and well taken care of. The staff is very kind wonderful with our dogs hell they even remembered their names another awesome thing i loved was late check out 1pm that was perfect for after Alt-J the show was freaking amazing the staff is so... More

Was this review helpful? Yes
RandallObrecht, General Manager at The Sorrento Hotel, responded to this review

Wow! Thank you so much for the kind words. I am thrilled that you found our unique Hotel to be so "cool". I am even more pleased to hear that our staff made such an impression and were so helpful. & yes, we can be spooky this time of year! :) Randall Obrecht General Manager Sorrento Hotel More

Tacoma
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

From the first moment you are greeted at the entrance by Jerry, the concierge, you know that this is going to be a wonderful stay. The old style of the hotel lobby, lounge, bar, and restaurant maintain the turn of the century fell of warmth and comfort. The staff is friendly, helpful, and helpful.The rooms are comfortable and surprisingly quiet.... More

Was this review helpful? Yes
RandallObrecht, General Manager at The Sorrento Hotel, responded to this review

Wow! Thank you so much for the kind words. I will make sure that Jerry recieves special acknowledgement and I will also share your comments with Chef. I am so glad that you find our unique Hotel to be as special as we do! Thank you. Randall Obrecht General Manager Sorrento Hotel More

Burlington, Washington
Top Contributor
61 reviews 61 reviews
36 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a classic city hotel. Old feel with modern conveniences. Within walking distance to 5th Avenue Theatre and many restaurants. Staff was good and price was what I expected. Will stay here again.

Was this review helpful? Yes
RandallObrecht, General Manager at The Sorrento Hotel, responded to this review

Thank you so much for your feedback. I am happy to hear that you found our location to be convenient and staff helpful. Eager to see you again! Randall Obrecht General Manager Sorrento Hotel More

Chapel Hill, North Carolina
Top Contributor
82 reviews 82 reviews
18 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a few days in a King Room which had masses of space and the all the extras you would expect of a venerable, stylish olde worlde hotel like the Sorrento. The bathroom appeared to have been recently renovated in white marble, there was a huge desk for working and the large tv had innumerable channels. But... More

Was this review helpful? Yes
RandallObrecht, General Manager at The Sorrento Hotel, responded to this review

Thank you so much for kind words! I am glad that you found our Hotel to be charming and unique. I am thrilled that you were able to enjoy the Fireside Lounge, it is cozy this time of year! Hope to see you again soon. Randall Obrecht General Manager Sorrento Hotel More

Toronto, Ontario, Canada
Senior Contributor
48 reviews 48 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for three nights and absolutely loved it. We had a standard room with queen bed - it was spacious and really nicely decorated - quiet and very comfortable. We were offered an upgrade to a King but there was absolutely no need. The bathroom (with tub) was wonderful. High quality linens on the bed with more pillows... More

Was this review helpful? Yes
RandallObrecht, General Manager at The Sorrento Hotel, responded to this review

Thank you so much for great review! I am so glad you enjoyed your stay and you found our staff to be so helpful and friendly. Hope to seey ou again soon! Randall Obrecht General Manager Sorrento Hotel More

miami
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

At first I was a bit hesitant to book the Sorrento as it's not quite in downtown and not exactly modern. What a fabulous surprise. We arrived and were warmly greeted by the staff and ushered into the hotel. Immediately upon entering I felt transported overseas and back in time (in a good way). The hotel exudes old world charm... More

Was this review helpful? Yes
RandallObrecht, General Manager at The Sorrento Hotel, responded to this review

Wow! Thank you so much for your kind words. I am so happy that our staff makes such an impression. I have shared your comments with them and will make sure that those mentioned, recieve special acknowledgement. Thank you again for making our day! Randall Obrecht General Manager Sorrento Hotel More

Portland, Oregon, United States
Top Contributor
87 reviews 87 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is accurately described in several other reviews, mostly positive and likely the best choice for the area. Don't be scared off by the location; the shuttle driver, David, was accommodating about downtown jaunts and this makes it convenient for access to restaurants and the waterfront. It is loud due to traffic, so if you are sensitive to this,... More

Was this review helpful? Yes
RandallObrecht, General Manager at The Sorrento Hotel, responded to this review

Thank you for your honest feedback. I am glad that you enjoyed our complimentry car service and our Valets were helpful. Hope to see you again soon. Randall Obrecht General Manager Sorrento Hotel More

washington state
Contributor
14 reviews 14 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My son had surgery at Virginia Mason Medical Center, a block from the Sorrento. The night before he needed to check in (at 5:45 am), we stayed at the Inn at Virginia Mason. It's an old, a bit run down hotel but the price was right and it's directly connected to the hospital. The second night, I decided to change... More

Was this review helpful? Yes 1
RandallObrecht, General Manager at The Sorrento Hotel, responded to this review

Thank you for taking the time to submit such a kind review. I hope your Son is recovering comfortably and all is well. I am so glad that we were able to make you comfortable, during this difficult time. Hope to see you again under better circumstances. Randall Obrecht General Manager Sorrento Hotel More

New York City, New York
Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for a week at the classic, old world charm Sorrento Hotel in the First Hill neighborhood of Seattle. This was our last week in Seattle, before we made the big move across the country. The Sorrento is lovely hotel, gracious, and dog friendly. The bed was comfy, a little on the firm side. The linens, sheets, towels, and... More

Was this review helpful? Yes
RandallObrecht, General Manager at The Sorrento Hotel, responded to this review

Thank you for your honest feedback. I am glad that we were able to make Lexi feel welcome! Appreciate the kind words regarding our staff and I will make sure to share your comments. Randall Obrecht General Manager Sorrento Hotel More

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Additional Information about The Sorrento Hotel

Address: 900 Madison St., Seattle, WA 98104
Location: United States > Washington > Seattle > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Sorrento Hotel 4*
Number of rooms: 76
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Also Known As:
Sorrento Hotel Seattle

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