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All 95 Seattle hotels

The Sorrento Hotel

4.0 of 5 Hotel   |   900 Madison St., Seattle, WA 98104 (Downtown)
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The Sorrento Hotel
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Ranked #20 of 95 Hotels in Seattle
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
m v sarasota
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571 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
111 reviews 111 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed yesterday NEW

really nice classic bar and beautiful classic building. service quality very well. closer to downtown than the map makes it seem like. so calm in a very busy city. the elevator doors are something minor but special

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1 review
5 of 5 stars Reviewed 2 days ago NEW

I was greeted by Jerry upon arriving to the hotel. He is the the best of the best when it comes to concierge service! I felt welcomed and appreciated. I was swiftly checked into my room by the front desk staff who gave me 3 tokens for my children to use at the treasure chest, milk and cookie coupons and... More

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Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 days ago NEW

Dated and dark in restaurant and lounge area. Hotel in need of upgrade, only one very slow lift. Clean large room. Housekeeping were nice and helpful. Plumbing was poor, engineer had to mend faulty loo 3 times in 2 days, still faulty when we checked out. Water running all night. Some of the staff were curt and generally had bad... More

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This century-old hotel has a classic well-maintained look, with beautiful wood paneling throughout the lobby and lounge area. Very pleasant and helpful staff. Valet parking is available, as well as a public lot just across the street. Within 1-2 miles of most tourist sites, but the Seattle hills could be a challenge for some.

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3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Outstanding stay! The hotel is old but well-maintained and stands quite conviently located to the nearby convention center. As you enter the lobby the dark wood panels and fireplace jump out at you and are so inviting that I spent a lot of time reading and catching up there drinking wine. I think it's a popular enough atmosphere that they... More

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Tarrytown, New York
Top Contributor
78 reviews 78 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Classic old hotel, with friendly and attentive staff. Great location. This is not a new modern hotel, but one with warmth and personality. A delightful discovery. The only complaint is the slow wi-if.

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17 reviews 17 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the only property we stay at in Seattle. The customer service, from valet to housekeeping, is always fantastic. It’s easy to walk to downtown to see everything and shop or you can take the hotel shuttle if it’s available. FYI the return trip is all uphill. I highly recommend this property!

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San Juan, Puerto Rico
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 of 5 stars Reviewed 1 week ago

I stayed in this hotel in April 2014 and the experience was like I say, neither good nor bad. Is a century hotel so I can't wait a modern look. I got a suite room that was comfortable but the floors are thin so you hear the people in the above floor walking. The lobby and the bar restaurant looks... More

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Kansas City, Missouri
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Travelling frequently for business I've found it easy to stay with large chain hotels. Imagine my delight finding the Sorrento Hotel by "Accident". Great location. Terrific accommodations and super friendly staff made my stay very memorable. I was given a corner room (upgraded because I booked with American Express!!), the room was spacious and elegantly appointed with a very European... More

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Seattle, Washington
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I posted this review on Yelp, but also wanted to share my experience here. I am extremely disappointed with The Sorrento Hotel. My friend was married at The Sorrento Hotel in January of 2013. What should have been a lovely occasion was marred by multiple mistakes and inadequacies. That said, we reached out to the hotel to detail these infractions... More

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Additional Information about The Sorrento Hotel

Address: 900 Madison St., Seattle, WA 98104
Location: United States > Washington > Seattle > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Sorrento Hotel 4*
Number of rooms: 76
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Also Known As:
Sorrento Hotel Seattle

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