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Renaissance Seattle Hotel

4.0 of 5 515 Madison Street, Seattle, WA 98104
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Renaissance Seattle Hotel
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Renaissance Seattle Hotel
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1,225 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver BC
Top Contributor
128 reviews 128 reviews
23 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars NEW

We have stayed here a couple of times on our visits to Seattle and have always found the value and location to be good. It is one of those hotels where you have to hunt for the deals but when they come up they are generally very good, given the quality of the hotel. Feb 2015 update: 1. Construction is... More 

Was this review helpful? Yes
Rene N, General Manager at Renaissance Seattle Hotel, responded to this review

Thank you so much for coming back and staying with us. We do appreciate your review on our service and staff. I am sorry that your last visit was not perfect, but I do hope you enjoyed you new room. Looking forward to many more visits from you. Rene Neidhart More 

Senior Contributor
21 reviews 21 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The location, value, and service were all above average. The value especially at the bar with drinks specials. The concierge was very helpful. They citizens of Seattle really display a genuine welcoming spirit.

Was this review helpful? Yes
Rene N, General Manager at Renaissance Seattle Hotel, responded to this review

Dear Twainna, thank you so much for staying with us and your nice comments about our staff. We do hope you have another opportunity to come back soon. Rene Neidhart More 

Kelowna, Canada
Contributor
15 reviews 15 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I thought I found a good deal to book this hotel on bookings.com for $170 which is pretty reasonable for Seattle. When I got my credit card statement it was closer to $200 which was fine because Seattle is expensive. When we got there though we found our parking is $45 with no ins and outs. We tried to get... More 

Was this review helpful? Yes
Rene N, General Manager at Renaissance Seattle Hotel, responded to this review

Dear Jaemie, Thank you so much for staying with us and your review. While we do charge for parking, like all downtown hotels, but you actually do have in and out privileges, and I am sorry if you were told otherwise. I am surprised however since all of our employees do know that. We do charge for WiFi unless you... More 

Hood River, Oregon
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here for a valentines weekend. A bit in the financial district, so great for business! Bed is a bit old and bouncy. Clean and comfy though. The staff was very accommodating and gave us a higher room.

Was this review helpful? Yes
Rene N, General Manager at Renaissance Seattle Hotel, responded to this review

Thank you for the opportunity to have you as our guest while in Seattle. I am glad you enjoyed the service and the staff. We are in process of getting all news mattresses and bedding for our hotel to insure that we meet all comfort levels that are expected in our hotel. Looking forward to serve you again on your... More 

Kirkland
Top Contributor
113 reviews 113 reviews
26 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I recently stayed at the Renaissance with a friend for an event downtown. I found the rooms to be clean and reasonably appointed, and I would make the same comment about the common areas. If you aren't planning to spend a lot of time in the hotel and are in town for a quick stay, this is an ok choice.

Was this review helpful? Yes
Rene N, General Manager at Renaissance Seattle Hotel, responded to this review

Dear Debbie, Thank you for the opportunity to serve you and your comments. I do hope that you give us another opportunity after the guest room renovation to show you that we are jus a bit better than an average property. Looking forward to have you back here with us soon. Rene Neidhart More 

Sammamish, Washington
Senior Contributor
45 reviews 45 reviews
44 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great property. Friendly, welcoming staff. Super comfortable rooms with great views of the city. Good location in central downtown. You can walk to the shopping district, water, market. No, it's not right outside your door, but it's not a hard walk at all. We got dessert from room service that was excellent. Room was quiet and the... More 

Was this review helpful? Yes
Rene N, General Manager at Renaissance Seattle Hotel, responded to this review

Thank you so much for your visit and your great review. I am so pleased to hear you enjoyed your visit and our service and I do hope that you have another opportunity to visit us soon. Rene Neidhart More 

Olney, Maryland
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here a couple of times. It is a good hotel, but there are some issues. The positives: * Nice concierge lounge * Nice fitness center * Nice bar/lounge * Courteous staff * Clean rooms The negatives: * Self parking is expensive and is always full. Must use valet(I think its 40 dollars a day!) * Restaurant on... More 

Was this review helpful? Yes
Rene N, General Manager at Renaissance Seattle Hotel, responded to this review

Thank you so much for staying with and for returning to us on a regular basis. I am so glad you enjoy our staff and services overall. We try very hard to please every guest and try to accommodate all needs. If you come to the hotel we would gladly give you more creamers just let us know upon check... More 

Bothell, Washington
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Service was amazing! Clearly they employ good people. The location is good not great. The room: looked clean but there was a wet spot on the carpet. Mattress are lumpy and uncomfortable. Heat in room would revert to 72 - had to wake up multiple times in the night to turn the heat back down.

Was this review helpful? Yes
Rene N, General Manager at Renaissance Seattle Hotel, responded to this review

Dear Kris, Thank you for letting us know about our amazing service, and of course thank you for giving us the opportunity to have you stay with us. I am sorry you had problems with your HVAC unit. On a couple of occasions the units did not shut down when prompted, but as a whole they do work if they... More 

seattle and north
Top Contributor
54 reviews 54 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

a. the mariott website prices were as cheap as our blind-pick for a 4star hotel thru expedia. and we would have gotten points if we'd done that. b. the staff was SUPERB. c. lobby and restaurant were really nice ambience. sitting room by restaurant was very nice. d. mattress was saggy and lumpy. e. towels were almost threadbare. not soft.... More 

Was this review helpful? Yes
Rene N, General Manager at Renaissance Seattle Hotel, responded to this review

Thank you for staying with us and your comments. I am so glad that you enjoyed our staff and service as well as our restaurant. I am sorry that you found our beds to be lacking in comfort. We are in process of a redo of our guest rooms, that includes new mattresses and bedding. Maybe you give us another... More 

Carlsbad, California
Senior Contributor
46 reviews 46 reviews
43 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Overall I would say that my stay was okay. The issue that caused me to give the hotel only 2 stars was the key lock on my door. After check-in, I went to my room, but the key did not work. I went back downstairs and one of the attendants behind the desk went up to my room with the... More 

Was this review helpful? Yes
Rene N, General Manager at Renaissance Seattle Hotel, responded to this review

Thank you for staying with us and your comments. I am sorry you had problems with your room key. It certainly should not have taken this long to fix the door lock. It seems that if we had exchanged the batteries the first time your door lock would have worked. I have reviewed your experience with the engineering department to... More 

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Additional Information about Renaissance Seattle Hotel

Address: 515 Madison Street, Seattle, WA 98104
Location: United States > Washington > Seattle
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance Seattle Hotel 4*
Number of rooms: 553
Reservation Options:
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Also Known As:
Seattle Renaissance
Hotel Style:
#19 Luxury Hotel in Seattle
#35 Business Hotel in Seattle
#50 Romantic Hotel in Seattle

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