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All 2 Skagway hotels

Westmark Inn Skagway

2.0 of 5 Hotel   |   Third & Spring Street, Skagway, AK 99840-0515
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Westmark Inn Skagway
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Ranked #2 of 2 hotels in Skagway
A recent review
3 of 5 stars reviewed 1 week ago
bluebingo52 Colorado Springs, Colorado
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94 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Colorado Springs, Colorado
14 reviews 14 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The Westmark has a great location in Skagway. Close to the cruise ship, ferry, and train. One block off the main street. They also provide shuttle service. We booked here because it was the only place in town with king sized beds and private bathrooms. Our stay was pleasant; room and bed were OK. I wish they had wifi in... More

Was this review helpful? Yes 2
Paradise, California
14 reviews 14 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Our stay at this hotel was fine. I too felt the effects of such a soft bed and had a sore back for a few days. I do understand that hotels cannot everyone's preference on beds. Nothing great to say about the hotel but really nothing bad either. Did miss not having a fridge though!

Was this review helpful? Yes 1
Fonthill, Canada
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent one overnight at the Westmark Inn in Skagway. Wonderful location just off the main street and close to many great restaurants and shops. The hotel like most of the stores and restaurants in town is owned by Holland America Cruise Lines. We were across the street from where you check in at what can best be described as... More

Was this review helpful? Yes 2
Jim S, General Manager at Westmark Inn Skagway, responded to this review

I am glad you enjoyed our central location in the beautiful town of Skagway. Holland America does in fact own the Westmark Hotel and Bonanza Bar & Grill but owns no other business in Skagway. Nor does any other cruise line for that matter. All of the gift shops, restaurants, etc... are all independently owned. Cruise Ship passengers do represent... More

Paradise, California
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived to find that our room had been booked. We reserved 3 twins back in December and that is not what they gave us. BUT, they did make it up to us by giving us 2 rooms, the second one we were not charged for. We were very happy they accomodated us the way they did. The hotel is... More

Was this review helpful? Yes 1
Jim S, General Manager at Westmark Inn Skagway, responded to this review

Rosemary, I am sorry about the confusion with your request for a room with triple twin beds. Glad to hear my staff did what they could to make it right with you. All of our guest rooms recieved new mattressess in the last 12 months as part of Holland America Line's signature of excellence program and they have been well... More

Senior Contributor
21 reviews 21 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for one night and found it to be all that we needed. I kind of enjoyed the "oldness" of the room and the decor. It reminded me of an old boutique hotel. The room was clean, including the bathroom. A little disappointed that there was no wifi in the room and I didn't know that they had... More

Was this review helpful? Yes 2
Jim S, General Manager at Westmark Inn Skagway, responded to this review

Thanks for the feedback Whitney from Canada. The free WiFi in the lobby area and coffee bar is something that is posted throughout the property, but the Desk staff should have informed you when you checked in. I will follow up with them to ensure the information is getting to all guests. I hope you enjoyed Skagway and will visit... More

Juneau, Alaska
1 review
1 of 5 stars Reviewed 4 weeks ago

The Westmark Inn is ridiculously overpriced for next to no real amenities. The rooms are barely big enough to fit a "queen" size bed, though I suspect this thing is only full size. There are no windows in the rooms except a narrow one next to the door. There is no Wifi in the room, only in the lobby. What... More

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Jim S, General Manager at Westmark Inn Skagway, responded to this review

Starnoise: The Westmark Inn Skagway is a competitvely priced facility in Skagway that has daily rates that fall well within the Skagway market place range of nightly room rentals of $99 to $155 per night. We proudly offer a long list of amenities to include, a Bar & Grill, Hotel Restaurant, Coffee Bar, Business Center with guest terminals for internet... More

Kansas City
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed April 10, 2014

Well, good hotel, not necessarily great. The room was clean and quiet. We could tell it was of an older nature, but really, in Skagway? One would expect older places that are probably not open for business year 'round. Had a had time finding something to eat in the evening, so would up in a bar. We would stay at... More

Was this review helpful? Yes 2
Kettering, Ohio
17 reviews 17 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 8, 2014

The room smelled bad and I couldn't wait to move on. I've probably been in worse hotels but not since I was like 21 yo. We didn't choose the hotel. It was part of our Holland America cruise-tour. In fairness it was the first land hotel after leaving our ship suite. One extreme to the other. The location was great.

Was this review helpful? Yes 3
Forest Hill, Maryland
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 16, 2013 via mobile

Skagway was the final stop before boarding our cruise ship. The hotel is old but well kept and clean. Considering the location in Alaska, there are no 5 star hotels. This Westmark, although old and a bit dated, was clean and comfortable......but the room was a bit small. But it was only one night and not nearly as bad as... More

Was this review helpful? Yes 2
Whitehorse, Canada
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 16, 2013 via mobile

Over all this room was good. Beware check out is at 10 am. The rooms are a little dated for the price but average for Skagway. Good location. Close to Ferry terminal and all downtown shopping. We didn't eat here as there are so many good places around for food.

Was this review helpful? Yes 3
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Additional Information about Westmark Inn Skagway

Address: Third & Spring Street, Skagway, AK 99840-0515
Location: United States > Alaska > Skagway
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Westmark Inn Skagway 2*
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Also Known As:
Westmark Inn Skagway Hotel Skagway
Westmark Hotel Skagway

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Bar / Lounge Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The popular Westmark Inn Skagway captures the spirit of the Klondike Trail with its Victorian decor, rustic setting and warm Alaskan hospitality. The Inn's 151 guest rooms accommodate travelers in turn-of-the-century style, while guests looking for a special dining experience will enjoy the Chilkoot Dining Room where you can find friendly service and fine food. The mere mention of Skagway brings to mind those rough and ready days of Jack London and miners scrambling over the Chilkoot Trail in search of golden dreams and elusive riches. Skagway and the Westmark Inn today continue to reflect the charm and personality of those days gone by. ... more   less 
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