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Adagio Access Bale Saint Louis

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92, avenue de Bale, 68300 Saint Louis, France (Formerly Citea St Louis)
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Adagio Access Bale Saint Louis
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Adagio Access Bale Saint Louis
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237 reviews from our community

Traveler rating
    29
    94
    85
    21
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Lisboa, Portugal
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 16, 2015

I didn't like the place at all.. the hotel was dirty... the staff is rude and unprofessional... the bed and the linen had a strange smell and mattress was curvy.. No WiFi connectivity in the room staid. Come back? No way.. stay out of this hotel.

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Catherine P, General Manager at Adagio Access Bale Saint Louis, responded to this review

Dear rcortes1985, Your comment has my full attention and really surprised. Indeed your comments do not correspond at all to our customers whether they are on Tripadvisor and other sites. All apartments are reserved checked by 2 persons, linen is processed by an external company with which Adagio works throughout France. Wifi is installed and working perfectly. In each institution... More 

Travelers are raving about these Saint Louis hotels

Lincoln, United Kingdom
Top Contributor
226 reviews 226 reviews
51 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed January 25, 2015

We only stayed one night, similar standard to a Travelodge but with free wifi and basic kitchen faculties. Guy on the front desk spoke excellent English. Parking is not a problem found a spot on the side street opposite and will be leaving just after 8am so it's gratis. Had a nice meal at the sushi restaurant opposite.

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Catherine P, General Manager at Adagio Access Bale Saint Louis, responded to this review

Dear Renoir999, The entire Adagio staff team would like to join me in thanking you for your comment. We were delighted to read that you appreciated the aparthotel concept. We hope to have the pleasure of welcoming you again to one of our aparthotels. Kind regards, Catherine & Team More 

Maastricht, The Netherlands
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 8, 2015

We booked 2 apartments from 25 till 29 december 2014. The hotel is located very close to the Swiss border (about 50 meters). Walking tot the center of Basel city will take about 20 to 30 minutes. IN Sanit Louis is a very large supermarket located. At arrival we got the room keys and the transmitter to open te gate... More 

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Catherine P, General Manager at Adagio Access Bale Saint Louis, responded to this review

Dear Ralf_Voncken, Thank you for Taking the time to send us your comments. First of all, I would like to apologize for the inconvenience you experienced during your stay. We attach a great deal of importance to correcting Any Problems That Occur, with a view to Enhancing our quality standards and customer satisfaction levels, and your remarks Regarding the breakdown... More 

Lancashire UK
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 6, 2015

We booked 3 rooms here for a New Years celebration with family (4 nights). The staff were exceptionally proficient in English and very friendly. The rooms (we had corner rooms which have 2 balconies) were spacious enough and had a 2 ring hob, sink and a microwave with grill function. Internet is available in the rooms but only if you... More 

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Catherine P, General Manager at Adagio Access Bale Saint Louis, responded to this review

Dear Stuie, The entire Adagio staff team would like to join me in thanking you for your comment. We were delighted to read that you appreciated the aparthotel concept. We hope to have the pleasure of welcoming you again to one of our aparthotels. Kind regards, More 

Dudley, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 4, 2015

Stayed here for 2 nights with 5 friends when England played Switzerland. About 1.5 miles from the town. Taxis are very expensive. Paying around £30 for the short trip back on a night. Well within walking distance if you can be bothered after a night out. Trams are much cheaper and are very reliable. Hotel was very good considering the... More 

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Catherine P, General Manager at Adagio Access Bale Saint Louis, responded to this review

Dear Paul G, Thank you for taking the time to leave your comments and opinion. My team and I are delighted your stay lived up to your expectations, and we hope to have the pleasure of welcoming you again. Kind regards, More 

Longniddry, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 4, 2015

We spent five nights here as a base for visiting Basel and the surrounding area. Reception were helpful and efficient. The apartment was clean and not too small although the bathroom wasn't very spacious. The kitchen was small but adequate for our limited needs. I thought it was unusual that there was no kettle provided. Wifi is available in the... More 

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Catherine P, General Manager at Adagio Access Bale Saint Louis, responded to this review

Dear Dondeeflugs, The Adagio Entire staff team Would like to join me in Thanking you for your comment. We were Delighted to read That You Appreciated the concept aparthotel. Incase, we inform you with great pleasure Wifi That being white is installed for 100 apartments since January 8, so we hope a positive outcome for our customers later this month.... More 

dalyellup wa
Top Contributor
145 reviews 145 reviews
22 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed January 2, 2015

The hotel is located on the Swiss border, the rooms apartments are well equip and clean , I had no problems with standard of the rooms. The location has no good restaurants nearby so you have to walk a fair way or take public transport which is in the front of the hotel .i would not recommend this hotel if... More 

Was this review helpful? Yes 1
Catherine P, General Manager at Adagio Access Bale Saint Louis, responded to this review

Dear TravelHounds1, Thank you for taking the time to send us your comments. First of all, I would like to apologise for the inconvenience you experienced during your stay. However, we will inform you with great pleasure that WiFi is being installed for 100 apartments since January 8, so we hope a positive outcome for our customers later this month.... More 

Melbourne, Australia
2 reviews
1 of 5 stars Reviewed December 13, 2014

Hotel was clean upon arrival but as we were staying for 4 nights, there was no housekeeping. Even when requesting for extra towels, we were questioned as to why we needed them. There was not enough toilet paper in the room and we had to keep asking for more. Staff weren't very helpful or friendly and customer service was non-existent.... More 

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Catherine P, General Manager at Adagio Access Bale Saint Louis, responded to this review

Dear Uyen T, Dear Customer, Thank you for taking the time to send us your comments. I'm sorry to hear that our cleaning service does not meet your expectations. To resume the points of your dissatisfaction: 1. When booking it has been reported that you If you stay in our apartment hotel between 4-9 nights a cleaning is expected from... More 

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