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Extended Stay America - Atlanta - Kennesaw Town Center

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3000 George Busbee Parkway, Kennesaw, GA 30144
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Best prices for: 1 room 1 guest
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Extended Stay America - Atlanta - Kennesaw Town Center
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53 Reviews from our TripAdvisor Community

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Traveler rating
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    18
    9
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    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Alabaster, Alabama
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

Last week, my work was spread out and I had to stay in three hotels over five nights. This week, all my work was in the Kennesaw area, so I was excited about staying in one place for the entire week.I normally don't stay in extended stay places, but thought I'd give it a chance and possibly use the kitchen... More 

Was this review helpful? Yes
Erie, Pennsylvania
1 review
1 of 5 stars Reviewed 1 week ago

when walking in the lobby, they had a phone to call to get in, then the front counter had a locking gate. as I was horrified by the smell. My wife asked were the breakfast if held, the gentleman pointed to a table appx. 6 ft. long by 2 ft. wide. the breakfast consisted of prepackaged muffins, granola bars and... More 

Was this review helpful? Yes
Orlando, Florida
Level Contributor
8 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel was clean and the rooms were comfortable and spacious. The location is close to a lot of great restaurants and shopping in addition to being next door to the stadium at Kennesaw State University. Everything about the hotel was great- except the internet. It was so bad I had to use my phone as a hotspot for our... More 

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Lake Mary, Florida
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 23, 2015

We stayed at this hotel for 2 nights while visiting Atlanta on 2014 Labor Day weekend. Rooms are good and clean. Location of the hotel is good and it is close to I-75. But in case you are planning to cover almost all the famous tourist destinations in Atlanta including Stone Mountains prepare for a lot of driving because almost... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Kennesaw Town Center, responded to this review

Thank you for taking the time out of your busy schedule to write a review about our hotel. Please accept our apologies that our location was not what you expected. Still, we are pleased to read that you had a good stay overall and enjoyed our clean and comfortable rooms. Thank you for choosing Extended Stay Hotels. We hope to... More 

Sandy Springs, Georgia
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 10, 2015

The hotel is average, it seem like the customer service with extended stay hotels are getting worst with there customer service. The yound lady that checked us in was really rude. But other than that, it was ok. I would not stay there ever again.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Kennesaw Town Center, responded to this review

The feedback provided in your review is much appreciated. I sincerely apologize that our staff did not provide you with professional customer service during your stay. In response to your feedback, I have discussed your comments with the team, and I will be retraining our front desk staff to make sure each guest is treated with respect. I really appreciate... More 

Chickamauga, Georgia
2 reviews
5 of 5 stars Reviewed November 12, 2014

Clean..Great value...The staff is what makes this the place to stay on the north side. They will go out of their way to make sure you are comfortable. Hands down, a good place to earmark. you won't regret it..

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Kennesaw Town Center, responded to this review

Thank you so much for sharing your experience with us. I am proud of our team for making your stay comfortable. It is great to read that your room was clean and that you found us to be a great value. Thank you again for posting your review. I do hope that you will return to our hotel, or any... More 

Kennesaw, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 11, 2014

For the quality of the room you are getting, it can't be beat. Clean and spacious with a great staff. I would absolutely recommend this place in Kennesaw over any other 2 to 25 Star on your list. I am a frequent traveler and stay in Kennesaw for several days every couple of months.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Atlanta - Kennesaw Town Center, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding your spacious room and our helpful staff. I am so glad to read that you would recommend our hotel to others. The staff and I would like to thank you again for posting your review. We look forward... More 

NC
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 11, 2014 via mobile

Rooms were average. If you are looking for something inexpensive and decent, this is your spot. Great location for resturants and bars. There is another location less than 1/4 mile away and they are I Pete opposites. The other location is a dump. If both locTionssgiw up, stay at this location.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Kennesaw Town Center, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to read that you appreciated our location close to restaurants, and that you found our hotel to be a good value. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

1 review
1 of 5 stars Reviewed November 4, 2014

Maybe the worst hotel I've stayed in. I'm an avid traveller and have stayed in 9 hotels in 6 different states over the last 2 weeks. I checked in last night, took a risk on hotwire for a better rate, and regretted it. Should have paid the extra money for holiday inn or any of the other options here. The... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Kennesaw Town Center, responded to this review

The staff and I read your comments about your stay with us. I sincerely apologize about the service you received at check-in. I discussed your comments with the team, and we are reviewing our customer service standards to ensure that your experience is not repeated. I would also like to apologize for the unpleasant odor and cleanliness issues in your... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 24, 2014

It was a little better than staying in a car, but not much. We were there for three days. For the entire three days the room reeked of curry. The smell was so strong that even spraying deodorizer and opening the window didn't help. We were on a business trip and we were only in the room a few hours... More 

Was this review helpful? Yes 1
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