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Fairfield Inn & Suites Atlanta Kennesaw

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3425 Busbee Drive NW, Kennesaw, GA 30144
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Fairfield Inn & Suites Atlanta Kennesaw
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129 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Columbus, Ohio
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

On the way to a convention, decided to stay about 1/2 way - Fairfield Inn - Kennesaw, GA. Staff member Princess and Mgr. Michael made us very welcomed and had a note in our room thanking us before we arrived. This was a very comfortable room and was clean. The bed was so comfortable. Despite a high school or that... More 

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Atlanta, Georgia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a nice, clean hotel. We had a brief "stay-cation" after a day at the Tellus Science Museum in Cartersville. We did have some trouble getting the A/C on but a quick call to the front desk and we were cool in no time. The young lady at check in was very helpful and kind. The room was very... More 

Was this review helpful? Yes
Peta B, General Manager at Fairfield Inn & Suites Atlanta Kennesaw, responded to this review

Dear Guest, Thank you for the 5 stars rating! We are pleased to hear that you and the kids were satisfied with your accommodations and services. Sorry to hear that you had some issues with the A/C, but is happy to know that the staff took care of the issues in a timely fashion. Thank you for choosing our hotel.... More 

Atlanta, Georgia
Level Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Had surgery in this area and needed to be back for check up at 8am so we stayed overnight at this hotel. Best place to be if you can't be in your own comfortable bed. Clean, quiet and spacious room! Breakfast area, clean, well managed with good and plentiful food choices.

Was this review helpful? Yes 1
Peta B, General Manager at Fairfield Inn & Suites Atlanta Kennesaw, responded to this review

Dear Guest, Thank you for the great review! We hope you have a seedy recovery and look forward to serving you again. Sincerely More 

Guatemala City, Guatemala
Level Contributor
96 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 27, 2015

This is a good hotel, clean, quiet and good parking and free internet. Nothing special that makes is drastically different than any other hotel in their class. They make extra points with the good service and comfortable and clean rooms, ample exterior spaces. If the location is good for you, go ahead!

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Peta B, General Manager at Fairfield Inn & Suites Atlanta Kennesaw, responded to this review

Dear Guest, Thank you for choosing the Fairfield Inn Kennesaw and for taking the time to write a review. We appreciate the great comments but could not help but to notice that your overall rating of us was only 3 stars. We do hope you were pleased with your overall stay and are open to any suggestions on how we... More 

Atlanta, Georgia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 8, 2015

I stay in hotels at least once or twice a week. The rooms and common areas were super clean. My towels and bed linens were very soft and fresh. The beds and pillows were very soft and comfortable. Updated decor. Typical but great breakfast. Staff was nice and accommodating. I'd suggest a room on the first floor towards the end... More 

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Peta B, General Manager at Fairfield Inn & Suites Atlanta Kennesaw, responded to this review

Dear Tee W, We are delighted to hear that you were completely satisfied with your stay. We appreciate you taking the time to share your feedback on trip advisor. Thank you for being a loyal guest, we look forward to seeing you again. Sincerely, More 

Atlanta, Georgia
Level Contributor
3 reviews
5 of 5 stars Reviewed May 7, 2015

Customer service began my overnight stay at this hotel in a magnificent way! Service provided by the guest service representative, Celia Muthui was absolutely outstanding! Then I entered the room that was absolutely exquisite! The bed was beyond comfortable and warm, toilet, shower, and sink were clean and working properly, and the towels were awesome, as well. I didn't have... More 

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Peta B, General Manager at Fairfield Inn & Suites Atlanta Kennesaw, responded to this review

Dear Sara, Thank you for the great review! We are delighted to hear that you were satisfied with your accommodation and that Celia took great care of you. She is most definately one of our customer servce super stars. I will be certain to pass on your kind words of compliemnts to her. Thank you for sharing your feedback, we... More 

Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 29, 2015

If you are in the area for business or pleasure this is a very nice place to stay. The staff is exceptionally friendly and helpful. They went out of there way to help during my recent stay. Convenient to I-75 this is also a good place to stop if you are a northbound snowbird and want to get stay on... More 

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Peta B, General Manager at Fairfield Inn & Suites Atlanta Kennesaw, responded to this review

Dear Richard, Thank you for the great review! I am delighted to hear that you were completely satisfied with your stay and that our team took great care of you. Thank you for choosing our hotel and for taking the time to Write a review on trip advisor. We look forward to serving you again. More 

Fort Wayne, Indiana
Level Contributor
82 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 16, 2015

The staff was very friendly and I would stay there again if I travel to that area. The rooms were very clean. We asked for a quiet room and the staff made the changes necessary to accommodate us. The only thing that I did not enjoy was that the weather was too cold and I was not able to get... More 

Was this review helpful? Yes 1
Peta B, General Manager at Fairfield Inn & Suites Atlanta Kennesaw, responded to this review

Dear PS880, Thank you for the review! I am sorry we were not able to work something our with the weather for you (Smile). If you are back in this area now through october we promise to have swimming weather. I am however happy you were satisfied with your accommodations and look forward to serving you again More 

Naperville, Illinois
Level Contributor
49 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed April 15, 2015 via mobile

This is a good hotel. It is close to many conveniences (walking distance) and restaurants. The free breakfast is good with good variety. The rooms aren't fancy but they are clean and modern. Friendly staff. No complaints. Met all expectations.

Was this review helpful? Yes 1
Peta B, General Manager at Fairfield Inn & Suites Atlanta Kennesaw, responded to this review

Dear Jon R, We are pleased that you were satisfied with your stay and that you found our hotel quite accommodating to your needs. Thank you for being our guest and for taking the time to write a feedback. We look forward to serving you again. Sincerely More 

Columbus, Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 6, 2015

We spent one night at the Fairfield Inn & Suites while visiting with family in Atlanta. The room was clean and the bed was comfortable. The ONLY complaint I have is our room did not have a hairdryer. The bathroom was clean and the shower was great - hot water and good water pressure. Check-out is noon, which we found... More 

Was this review helpful? Yes 1
Peta B, General Manager at Fairfield Inn & Suites Atlanta Kennesaw, responded to this review

Dear Christina, Thank you for the review! Please accept our apologies for not having a hair dreir in your room. Our standard is to have one in each guest room, sorry we missed yours. I am however please to hear that you were satisfied with everything else. Thank you for sharing your feedback, we hope to see you again. Sincerely More 

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