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Residence Inn Atlanta Kennesaw/Town Center

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3443 George Busbee Drive, NW, Kennesaw, GA 30144
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1 room 1 adult
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Residence Inn Atlanta Kennesaw\/Town Center
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117 Reviews from our TripAdvisor Community

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Acworth, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My employer have used this hotel for years. Many of our guests, visitors and expats from overseas stay here and for the past 5 years or so, we haven't had a single incident whatsoever. I met up with general manager David and the national account manager Jennifer today and they are the nicest people I have come to deal with.... More 

Helpful?
Thank Mak K
David T, General Manager at Residence Inn Atlanta Kennesaw/Town Center, responded to this review

Thank you for your detailed feedback about our associates and our hotel. I look forward to sharing your kind remarks with all our folks. Believe me when I tell you, I probably enjoy sharing positive reports like yours more than any other aspect of my job. Thank you again! More 

Largo, Florida
Level Contributor
145 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Check-in was simple; I used Marriott’s online check-in app so my room key was waiting for me. The clerk was a friendly young lady with a very positive attitude. The lobby was warm, neat and clean. This was my first stay at this Residence Inn location; I was in Marietta on business. This Hotel is not new but it’s in... More 

Helpful?
Thank TroyGuy50
David T, General Manager at Residence Inn Atlanta Kennesaw/Town Center, responded to this review

Thank you for sharing your detailed impressions of our hotel. I am pleased that you found everything to your liking and look forward to welcoming you back. Thank you for being our guest! More 

west central ohio
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed January 3, 2016

We stay in these a lot due to the size of our family and most are equal in amenities (large rooms, cleanliness, breakfast options, etc). I had to dock a star for this one because on arrival, there were no smoke detectors in our room. They were in the process of replacing them and our room had not been finished.... More 

Helpful?
Thank drsusan
David T, General Manager at Residence Inn Atlanta Kennesaw/Town Center, responded to this review

Thank you for taking the time to offer your feedback about your recent stay at our Residence Inn. I am sorry that we were slow to replenish our Breakfast buffet while you were dining. About the smoke detectors: there are 3 functioning smoke detectors, in addition to a carbon monoxide detector, in our two-bedroom suites. There are currently what looks... More 

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 26, 2015 via mobile

Yes, rooms are huge. The hotel is a bit hard to find due to the road system Its definitely value for money, though I would recommend that you get the rooms far from the parking lot if you would need/want privacy. The staff are friendly and helpful, and most of everything you need that you forgot to bring along; its... More 

Helpful?
Thank 973majidj
David T, General Manager at Residence Inn Atlanta Kennesaw/Town Center, responded to this review

Thank you for taking the time to tell us about your impressions of our hotel. I'm pleased that you found our associates willing and helpful. The road construction near our hotel is nearly complete; after it is done, Google Maps and other such sites will update their information, which will make us easier to find. Thank you for making the... More 

Marina del Rey, California
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed December 2, 2015

The front desk representative was cordial upon check in. The exterior of the hotel is in good condition, however the interior could use some updates particularly the bathroom/toilet areas. Our room faced a basketball court, but fortunately for us it was raining so no one was out there playing on the court. It was quiet and sufficient for the occasion.

Helpful?
1 Thank jamesmcfarland2015
David T, General Manager at Residence Inn Atlanta Kennesaw/Town Center, responded to this review

Thank you for your helpful feedback about our hotel. I am pleased that you found our associates friendly. As to our Sports Court, because of its proximity to some of our suites, we do not allow use of it until after Breakfast ends until sunset, daily. I do appreciate your concern and am happy that we can put them at... More 

Raleigh, North Carolina
Level Contributor
596 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
4 of 5 stars Reviewed November 23, 2015

This area is under a lot of construction, and it's a little tough to find the 1st time. Also hard to get to places near by you want visit, and can see the place you want to go but the streets don't allow you access to get there. (Panera Bread for instance). Clean and efficient, building layout is weird. You... More 

Helpful?
Thank orreo5859
David T, General Manager at Residence Inn Atlanta Kennesaw/Town Center, responded to this review

Thank you for your feedback about our hotel. We appreciate you making the effort to find us, despite the road construction going on in the neighborhood. Most of it is now complete. I am aware that our Exercise Room is not for everyone. As a result, we do have passes available for a local fitness facility that provides a more... More 

Konigstein im Taunus, Germany
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 12, 2015 via mobile

I always stay here, when in Kennesaw. The rooms/studios are well equipped. Studios are more modern designed, but you don't have a separate bedroom. Nice patio, where you can sit outside and have a Barbecue, play Basketball or go for a swim. All very clean and staff always very friendly and helpful. Only negative points: breakfast is served on polystyrene... More 

Helpful?
Thank Kartoffelpuffer1324
David T, General Manager at Residence Inn Atlanta Kennesaw/Town Center, responded to this review

Thank you for your kind comments about our hotel and our associates. I also appreciate your suggestion on improving our Breakfast service. I can tell you that some changes are coming to how we serve it in the next few months. I do hope we will have the opportunity to show you! Thank you again for your helpful feedback. More 

Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 17, 2015

My family and I visited Atlanta and had the pleasure of staying in this hotel. The staff was wonderfully hospitable and the facilities were very clean and nice. It is a bit dated, but a good value for our weekend stay. The outdoor pool and sports center (BB, etc) is a nice touch............and above average clean. The morning free breakfast... More 

Helpful?
Thank TimG1754
David T, General Manager at Residence Inn Atlanta Kennesaw/Town Center, responded to this review

Thank you for taking the time to tell us about your experience at our Residence Inn. While I am pleased you found our hotel to your liking, I'm thrilled that you enjoyed our associates and their service even more. I look foward to sharing your comments with them. I do hope we have the opportunity to serve you again, should... More 

Boston, Massachusetts
Level Contributor
245 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed July 28, 2015 via mobile

My son and I had a negative experience at another chain hotel and transferred for the last days of his tournament in Emerson. At checking we were met by Sandy. She was so friendly and helpful that it immediately made our stay better. While she was checking us in she recommended my son get some breakfast as it was closing... More 

Helpful?
1 Thank Owen A
David T, General Manager at Residence Inn Atlanta Kennesaw/Town Center, responded to this review

I really appreciate the all your positive feedback about our hotel and our associates! I do hope we will have the opportunity to serve you again. Thank you for being our guest. More 

Paris, Tennessee
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 27, 2015

We stayed in a 2 bedroom suite with a pull out couch. The room was very nice, however, you would think for $350/night it would be clean. The TVs and tables were very dusty and there was animal hair all over the couch. I had to pull out the couch for our younger children, and there was candy stuck all... More 

Helpful?
Thank mrsray10
David T, General Manager at Residence Inn Atlanta Kennesaw/Town Center, responded to this review

Thank you for your candid feedback of your impressions of our hotel. I do wish you had told us of your displeasure while you were here; we would, of course, have found another room for you. I am so sorry that we did not provide the accommodations and services that you expected. So that I may follow up on your... More 

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