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Holiday Inn Express Atlanta-Kennesaw

#11 of 30 Hotels in Kennesaw
Certificate of Excellence
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2485 George Busbee Parkway, Kennesaw, GA 30144
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Holiday Inn Express Atlanta-Kennesaw
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123 Reviews from our TripAdvisor Community

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Aruba
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I came in to town for a business meeting, even though I am a premier member I got a room that had the toliet and tub in one room and the sink, vanity and living area in the other. I'm glad it was only one night. The hotel was clean and in genersl good condition.

Helpful?
Thank RacerBruce
Deanne B, Front Office Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this review

RacerBruce , Thank you for reviewing our hotel, your feedback it is greatly appreciated. I am very sorry that your room preference was not met. As a valued IHG reward member we try our utmost best in assigning our rooms as per your preference. All of our rooms except the Queen size beds has the sink separate from the bathroom... More 

Poplar Bluff, Missouri
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW via mobile

Road weary we went with this HI because are priority members and was about where we wanted to stop for the night. Bed was comfortable and while building appeared to be an older one, it was clean. One elevator was out so only one working. Breakfast was good and convenient. Only reason not rating higher was we were told by... More 

Helpful?
Thank Kdgteach81
Deanne B, Front Office Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this review

Kdgteach81, Thank you for taking the time to provide feedback on your stay. We deeply regret to see the connecting room you received prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your... More 

Cologne, Germany
Level Contributor
66 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

An overall good experience, the rooms are renovated and very nice. I liked the huge walk-in shower instead of a smal bathtub, like they often have it in other HI-Hotels.The bed is very comfy. Houskeeping did a good job. Service is super friendly, they have no shoppe like some other HIs but they offer cookies and Coffee for free all... More 

Helpful?
Thank TripMember09282015
Deanne B, Front Office Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this review

TripMember09282015, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Regards Deanne Bertrand More 

Biloxi
Level Contributor
258 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed December 28, 2015

Checked in on Christmas night. We were met with a very friendly front desk clerk, Andrea. She invited us back down for fresh cookies after we got settled in. The room was comfortable and clean. The water pressure in the shower was GREAT. We will definitely stay here again on our next trip to this part of Georgia.

Helpful?
Thank SouthernVoiceBiloxi
Deanne B, Front Office Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this review

SouthernVoiceBiloxi, I am so excited to hear that you had such a wonderful stay! Andrea is fantastic and our number one goal is always to ensure our team treats guests with hospitality unique to our hotel. I will be sure to pass along your compliments.. Thank you for the great feedback, and I hope we see you again! Kind Regards,... More 

Savannah, Georgia
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 18, 2015

The location of this hotel is amazing. Lots of shopping and restaurants in this area. The rooms were clean and they have a great free breakfast. Get the bigger rooms worth the extra $30. The staff were all really friendly.

Helpful?
Thank Poppy P
Deanne B, Front Office Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this review

Poppy P, I am so excited to hear that you had such a wonderful stay! Our staff is fantastic, and we work very hard to make sure all of our guests have an enjoyable experience at our hotel. Thank you for the great feedback, and I hope we see you again! Kind Regards Deanne Bertrand More 

Level Contributor
161 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed December 8, 2015 via mobile

Basically a one nighter due to business in the area. Typically my Go to hotel for Kennesaw. Hotel is well maintained and close to shopping and restaurants. This makes it very convenient. Breakfast is not Gourmet, but typical of a Holiday Inn Express.

Helpful?
Thank Roman T
Deanne B, Front Office Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this review

Roman T Thank you so much for taking the time to review our property and share your feedback with us and fellow travelers. We're delighted to know that you enjoyed your stay and managed to explore the local restaurants and mall nearby. We look forward to serving you again in the near future. Kind Regards, Deanne Bertrand More 

Miami, Florida
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 17, 2015

I stayed 2 days at this hotel. The room was not done after first night when got back at 8pm the bathroom and the bed were never done. I went to the reception and all they said well do you need anything they are gone for the day. When I checked out I mentioned to the front desk person. She... More 

Helpful?
Thank janlitpur
Deanne B, Front Office Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this review

Hi janlitpur from Miami, We are genuinely sorry that we missed the mark on your recent stay! Truthfully, that week we had to do something which we've never had to do before - use a temp service for housekeeping. Obviously something got messed up, and then we compounded the problem by not getting back to you. It was a very... More 

Waterford, Michigan
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 2, 2015

Needed a 1 night stay last minute, perfmored to expectations of average. The check in process was long and daunting though it was a little after 9pm and we had been on the road all day long with only one front desk person avilable we stood around for about 20 minutes while she took a call from another customer, and... More 

Helpful?
Thank lawright57
Deanne B, Front Office Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this review

lawright57, Thank you for staying with us and leaving a review. I am sorry you found some aspects of our hotel less than satisfactory. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve. Thank you and we look forward to serving you again in the near future. More 

Chicago
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 21, 2015 via mobile

During a road trip to FL stopped on the way down to FL with no reservation, just could not drive any longer. Staff was attentive, friendly and engaging. Got a room for one night. Room was clean, had a frig, microwave and flat screen tv. Breakfast was free, hot and delicious. Got back on the road. Coming home from FL,... More 

Helpful?
Thank Dawn C
Deanne B, Front Office Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this review

Dawn C Thank you for your kind comments about our hotel and for your loyalty. I'm happy you found our rooms clean, breakfast yummy and our staff friendly. I really enjoyed sharing your comments with all our associates. We all look forward to welcoming you back, the next time your travel plans call for a return to our area. Kind... More 

Jacksonville Beach, Florida
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 15, 2015

Arrived at the HIE after a long exhausting hot drive from Florida. Was greeted by a very sincere smiling front desk attendant named Tiffany. She was very personable and completely gave my trip exhaustion a complete turnaround. The hotel was very clean and everything worked well. There are plenty of food choices in the area. Provino's Italian is right across... More 

Helpful?
1 Thank Lorinet S
HIEKENNESAW, Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this review

We are so pleased that you enjoyed your stay with us. Our staff always strives to make our guests comfortable. Our location is ideal for dining and shopping and we were glad that you enjoyed the area. Your kind words were passed on to Tiffany and she was thrilled that you remembered her. We look forward to your next visit.... More 

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