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Holiday Inn Express Atlanta-Kennesaw

#11 of 30 Hotels in Kennesaw
Certificate of Excellence
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2485 George Busbee Parkway, Kennesaw, GA 30144
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1 room 1 guest
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Holiday Inn Express Atlanta-Kennesaw
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106 Reviews from our TripAdvisor Community

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Traveler rating
    48
    36
    13
    6
    3
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39
18
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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cincinnati, Ohio
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed yesterday NEW

Usually are very pleased with Holiday Inn Express. Not so for this trip. Only one elevator working which was slow and scary riding. Elevator kept bouncing and making strange grinding noises. Spoke with front desk and was told it was slow because of other elevator being out of service. Didn't explain noises and bouncing. Chose to use stairs most of... More 

Was this review helpful? Yes
Somerset, New Jersey
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

And no commitment to fix or assist customers. One car was out of order. The other would not respond to calls on floors 2 to 6, so you could wait randomly 2 - 15 minutes for it to come when someone coincidentally went up from the 1st floor. This was brought to front desk attention's to no avail. An employee... More 

Was this review helpful? Yes
HIEKENNESAW, Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this review

Dear JoeMP54, Please be assured that "behind the scenes" every effort was being made to rectify the situation concerning the broken elevator. The repair company came out 3 times and each time thought they had fixed the problem. The repair was finally made after arduous attempts. We are sorry for missing the mark on guest service and apologize for any... More 

Maricopa, Arizona
Level Contributor
46 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Can't complain about anything here. Nice clean room, typical complimentary breakfast, week day happy hours. conveniently located within walking distance of several bars and restaurants. Twin peaks right next door.

Was this review helpful? Yes
Deanne B, Front Office Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this review

AJIOOF Our team would like to thank you for choosing our hotel. We really appreciate the great review you have written us. Thank you again and see you on your next visit with us! Kind Regards, Deanne Bertrand More 

Conover, North Carolina
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed July 7, 2015 via mobile

Stayed here for a business trip and never disappoints since I come here yearly at least. Great breakfast, easy check in. Pool was a disappointment but not a highlight for this location so keep that in mind. Other than that everything was great.

Was this review helpful? Yes
Deanne B, Front Office Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this review

bgreeneofnc, Thank you so much for giving us this stellar review. We appreciate your feedback and will be sure to pass along the recognition to our staff. We look forward to serving you each and every time you come to Atlanta. With Kind Regards Deanne Bertrand More 

Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 4, 2015

This room was immaculately clean and provided a great environment to conduct business in the local area. Away from the Atlanta traffic but close to all the areas I needed to visit. Great breakfast that was hot and buffet style. It wasn't a donut, flapjack, cold cereal and boiled egg breakfast. It was many choices and well stocked. The paper... More 

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Deanne B, Front Office Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this review

Craig B We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. We hope to... More 

Leesburg, Georgia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 28, 2015

There for a conference at Kennesaw State for 4 days. The staff is one of the friendliest I've ever dealt with. I'm normally not turned on by a continental breakfast, but this was a wonderful breakfast, and there were 2-3 employees all dedicated to keeping the items offered hot and full. I did not take advantage, but they even offered... More 

Was this review helpful? Yes
Deanne B, Front Office Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this review

Brandon B I am so excited to hear that you had such a wonderful stay! Our staff is fantastic, and we work very hard to make sure all of our guests have an enjoyable experience at our hotel. I would like to sincerely apologize for the issues you encountered with your keys during your stay. Thank you again for the... More 

Ruskin, Florida
1 review
1 of 5 stars Reviewed June 25, 2015

One star because.....don't bother stopping at a rest area and getting the coupon book...you know what I'm taking about, those hotel books that are used as advertisements....i chose holiday inn because they are reputable and figured they wouldn't take part in that scam...you know "oh we are sorry, there are no more of those special rate rooms available", wrong! Got... More 

Was this review helpful? Yes
Deanne B, Front Office Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this review

vman21222 Thank you for taking the time to provide feedback on your stay. I'm terribly sorry to hear that your stay was anything but exceptional. We strive to deliver the utmost in comfort, service, hospitality, and value. It's unfortunate to hear that we missed this mark on your stay. We take all of the reviews we receive very seriously as... More 

Lakeland, Florida
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed May 30, 2015

My travel arrangements were made by the company for which I work a month or two prior to my stay. A room rate was established between the company and the hotel. The rate was for a queen bed. When I called to see if the king room was available at the same rate the week of my travel, I was... More 

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Deanne B, Front Office Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this review

Terry S The staff at the Holiday Inn Express Kennesaw would like to offer a sincere apology regarding your experience. We will address these points and assure you the feedback about your stay will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify... More 

Fort Payne, Alabama
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 29, 2015

The hotel itself was just your typical Holiday Inn Express. It was clean and comfortable. What made this stay so much nicer was the staff. The ladies at the front desk were extremely welcoming and helpful. The house keeping lady was so nice and always asked if there was anything special I needed her to do. Little things like that... More 

Was this review helpful? Yes
Deanne B, Front Office Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this review

4Rtrip, I am so excited to hear that you had such a wonderful stay! Our staff is fantastic, and works very hard to make sure all of our guests have an enjoyable experience at our hotel. Thank you for the great feedback, and I hope we see you again! Best Regards, Deanne Bertrand More 

Atlanta, Georgia
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 20, 2015

I arrived at the hotel around 11pm. The parking lot was very well lit and I felt very safe which was important since I was traveling alone. The front desk checked me in quickly and I got to my room. It was very nice and very clean. Bed was super comfy. I watched a movie on a free movie channel... More 

Was this review helpful? Yes
Deanne B, Front Office Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this review

Fun_Traveler45 Thank you so much for taking the time to review our property and share your feedback with us and fellow travelers. We're delighted to know that you enjoyed your stay and took advantage of our yummy breakfast. We look forward to serving you again in the near future. Kind Regards, Deanne Bertrand More 

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