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Hilton Garden Inn Atlanta NW / Kennesaw Town Center

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895 Cobb Place Boulevard, Kennesaw, GA 30144
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1 room 1 guest
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Hilton Garden Inn Atlanta NW \/ Kennesaw Town Center
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314 Reviews from our TripAdvisor Community

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Traveler rating
    187
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    35
    12
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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  • All months
    (314)
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Mumbai (Bombay), India
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

I travel frequently to NW Atlanta, and have stayed at the Hilton Garden Inn Kennesaw several times over a period of 4 years. The hotel is well located close to several stores and restaurants, with good access to the Interstate. The property itself is in OK shape, but will probably need some upgradation soon. Front desk staff is generallly helpful.... More 

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United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I found the hotel clean, the staff friendly and the room comfortable. I enjoyed the catered food during my work seminar, I assume the restaurant food would have been equally as good. There are restaurants within walking distance for alternative venues. The room conditions were all favorable...the AC was set low in the conference room so I regularly brought a... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago NEW

The staff were all so friendly and accommodating. The lobby and room were spotless. Easy to get around the area. Very quiet - no "hall or neighbor" noise. I highly recommend this hotel for business and leisure.

Review collected in partnership with Hilton Garden Inn

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Atlanta, Georgia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I stay n a hotel 42 weeks a year...Marriott and Hilton. This one has a culture problem. Rude when I checked in rude when they missed a room service rude when I requested assistance. And the room wasn't clean. Corporate needs a visit and an employee satisfaction survey.

Was this review helpful? Yes
AGM_Shafik, Assistant General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Hello Marc S. ! I am very distressed to read that your stay with us was so unpleasant and that you did not find the staff members you interacted with to display the highest level of service and care that we expect at all times. While it is never a pleasure to read such comments, I will take this feedback... More 

Oxford, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Hilton garden inn is a nice hotel, with good links to plenty of bars, pubs and restaurants. Cab rides are advised but will cost $5-7 to get to most places. The pool is fairly small although there are indoor and outdoor parts to it. Breakfast is ok. Overall a good hotel.

Was this review helpful? Yes
AGM_Shafik, Assistant General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Hello Grantlikeseatingout ! Thank you for taking the time to share your experience and provide this lovely review of our hotel. I am very delighted that you found our accommodations, excellent location near so many restaurants and bars and great service to your liking. We look forward to your next visit with us ! Best regards, Shafik Almansur Assistant General... More 

Atlanta, Georgia
Level Contributor
127 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I frequently stay at Hilton hotels and this one was in line with what I expect at a Garden Inn, but not the best one we've stayed at. The room was clean and well appointed. The breakfast was well made. The location is convenient for shopping and restaurants and is close to the interstate. I was disappointed... More 

Was this review helpful? Yes
AGM_Shafik, Assistant General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Hello JessicaM6 !, I am very happy to read that you found our hotel's accommodations, convenient location and amenities to your liking. I will be forwarding your comments about the breakfast seating and ordering process to our Director of F&B for his review and consideration. All feedback is used by us as we continually seek to enhance our guest experience.... More 

Jacksonville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The accommodations were impeccable. The cleanliness was topped only by the employees, who were very caring and desired to meet all the guest needs. The front desk to the staff at the breakfast café were very concerned that everything was satisfactory. The cook made sure that everything was cooked exactly as requested. The fruit was exceptionally fresh along with everything... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
AGM_Shafik, Assistant General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Hello Kaye S. ! I am delighted to see that you found our hotel to be impeccably clean and with a very caring staff. Our buffet and cooked to order breakfast is absolutely the best in Kennesaw and I will be sure to let our Food and Beverage staff know how much you enjoyed your meal and their great service.... More 

Memphis, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The room was clean, well furnished, and comfortable. The staff was very friendly and helpful. This hotel has an outstanding made-to-order breakfast. Check in was easy. The location of the hotel was convenient to shopping and restaurants. The pool and fitness center were easy to access. We would definitely stay at this Hilton Inn again and would recommend it to... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
AGM_Shafik, Assistant General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Hello Sarah B. ! Thank you very much for taking time to share details of your recent visit. I am pleased you found the location so convenient, our rooms clean and comfortable, the amenities easy to access and that you found our breakfast to be outstanding. I couldn't agree more on that. We have the best breakfast in Kennesaw !... More 

Delray Beach, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Great hotel, great accommodations, great staff, great experience! Willow at the front desk was very friendly and professional and Marcus was incredibly professional, helpful and friendly as well. They both assisted me and were very good. Would definitely stay there again!

Was this review helpful? Yes 1
AGM_Shafik, Assistant General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Hello James S. ! Thank you for such a wonderful review. I am glad to hear that our accommodations, service and amenities were to your liking. I will be sure to let both Willa and Marcus know that you found them to be very helpful, friendly and professional. We look forward to your next visit with us soon. Best regards,... More 

Kennesaw, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

They make you feel like your home. Very clean, neat, and tidy. Everyone is very friendly. I did have a small problem in my room but I called front desk and that's all it took within five minutes maintenance was there to fix the problem and front desk was calling me back wanting to move me or give me my... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
AGM_Shafik, Assistant General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Hello Bryan H! I am very delighted to read that you enjoyed your stay with us, found our hotel to be neat and clean and that we made you feel at home. I am also glad that your problem was resolved rapidly and that our staff took good care of you as our guest. We look forward to your next... More 

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