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Hilton Garden Inn Atlanta NW / Kennesaw Town Center

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895 Cobb Place Boulevard, Kennesaw, GA 30144
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Hilton Garden Inn Atlanta NW / Kennesaw Town Center
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Hilton Garden Inn Atlanta NW / Kennesaw Town Center
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302 Reviews from our TripAdvisor Community

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Traveler rating
    180
    71
    34
    11
    6
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110
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (302)
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    (68)
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Louisville, United States
1 review
1 of 5 stars Reviewed 4 days ago NEW

Due to the cleaness of the rooms after we arrive at the Hotel, I would not recommend this Hotel to anyone. After booking 8 rooms for a family reunion and we all receive the same treatment concerning the cleaning of the rooms, no toiletry, clean towels, bed and floors. The quality receive when ask for the cooporate number, I was... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Shafik M, Assistant General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Thank you for your review of your past stay with us. I always appreciate hearing from our guests – including places of improvement. I apologize that the comfort of your stay was interrupted and I have taken your comments to our housekeeping team to ensure that in the future we do a better job of providing a complete daily servicing... More 

Valdosta, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

While the room appeared clean, I noticed that housekeeping did not check the ice bucket, since it still had a bag of melted ice from the previous guest. Nor did they sweep or mop the bathroom floor, since it had powder on it from my first night there.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Shafik M, Assistant General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Hello Teresa L., Thank you for your review and for being our guest. I am very sorry that you experienced the issues mentioned with the ice bucket and the bathroom floor not being cleaned during your stay. I have relayed this information to our executive housekeeper for her review and training needs for our staff to make sure that all... More 

High Point, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed 2 nights in this hotel in a suite with a King-sized bed and a sofa bed. The room was immaculate and had a beautiful view! My kids enjoyed the pool. The only thing that I thought was strange was that the bathroom didn't have a fan (or maybe I just couldn't find the switch for it?). Very quiet,... More 

Was this review helpful? Yes
Shafik M, Assistant General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Hello Cydni M ! , I am very delighted to read how much you enjoyed your visit with us and that your children had a great time in our indoor/outdoor pool. And thank you for providing this nice review for other travelers who may be considering staying with us and that they can expect clean and quiet guest rooms. Regarding... More 

mundelein, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We got in late and had been in a big rain storm. Check in was smooth, everyone was friendly, and staff was so helpful in getting us settled. Wish we had more time there. The building and outdoor area were so nice.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Shafik M, Assistant General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

We got in late and had been in a big rain storm. Check in was smooth, everyone was friendly, and staff was so helpful in getting us settled. Wish we had more time there. The building and outdoor area were so nice. Thank you for taking a moment to share your experience and that was indeed quite a storm we... More 

Nashville, TN, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I rate this hotel a 10 from the moment you enter the door to the time you leave the facility. I feel very comfortable and feels like home away from home everytime I stay here at HGI ATL-Kennesaw. I will recommend to all my associates and friends. Thank you.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Shafik M, Assistant General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Hello Emmi F. ! I am delighted to read that we make you feel so comfortable and at home when you are with us. This is our prime directive and we appreciate your recommendation of our hotel to your friends and associates. Thank you for taking the time to post your review and rating us a perfect 10 !. We... More 

Hilton Head, South Carolina
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I travel a lot on business and am in and out of different hotels each week. While the Hilton Garden Inn is always a great choice this one is a little different than the rest. I liked the "small portions" menu at dinner last night and the bartender (I sat at the bar to eat) was excellent. The chef at... More 

Was this review helpful? Yes
Shafik M, Assistant General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Hello Mark N ! It is a pleasure to read how much you enjoyed your stay with us and that you especially liked our small plates dinner menu and the ample breakfast buffet that we offer. We are very fortunate to have such a talented chef who has definitely made his mark here at the Hilton Garden Inn Kennesaw. I... More 

Columbia, South Carolina, United States
Level Contributor
9 reviews
3 of 5 stars Reviewed 2 weeks ago

This may seem minor to most, but the Hot Tub is no longer there. I have stayed at Hilton Garden as a first preference. The Hot Tub is a big deal to me. I believe I stayed at this particular Hilton Garden many years ago, and they had a Hot Tub. This is the first Hilton garden I have been... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Shafik M, Assistant General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Hello BBinColaSC !, I am very happy to read that our hotel's cleanliness and location was to your liking. And I apologize that our hotel no longer has the whirlpool tub at the pool. While many Hilton Garden Inns indeed do have whirlpools available, this is not a brand requirement so it would be best to call ahead or check... More 

Dayton, Tennessee
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Beautiful hotel, great rooms, the restaurant was good, and the employees were very helpful! As a vision hospitality employee, I was glad to visit another property that was top notch! Thanks to Marcus!

Was this review helpful? Yes
Shafik M, Assistant General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Hello spsmjj !, Thank you very much for your favorable review of our hotel. I am delighted to read that you, and especially as a fellow Vision Hospitality Group associate, found our accommodations, restaurant and employees here in Kennesaw to be "top notch". I will be sure to let Marcus know that you enjoyed your stay with us. Best regards,... More 

1 review
2 of 5 stars Reviewed 3 weeks ago

Check in during the night shift was terrible. Took over 30 minutes to get checked in. Some how they lost my reservation. After traveling with my family in a car for 10 hours and being 4 in the morning we just wanted to sleep. Once we got to the room the curtains would not close. So we had a light... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Shafik M, Assistant General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations at the time of check-in. In light of your report of the long check in time, I reviewed the security camera video footage. I have your arrival... More 

Salisbury, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is the 2nd time I stayed at this location and wasn't disappointed. Check in was easy (this time, requested early check in, and there was no problem). Checkout was easy. Everyone was friendly. Due to work, I wasn't able to enjoy the other services such as bar and dining. I was pleased and look forward to my next trip.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Shafik M, Assistant General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Hello Woody J ! I am very delighted to hear that you enjoyed your stay with us and recommend our hotel as a great stay for business. I will be sure to let our staff know that you had an easy check in and check out and that everyone was friendly during your visit. We look forward to your next... More 

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