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Comfort Suites Atlanta / Kennesaw

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3366 Busbee Drive NW, Kennesaw, GA 30144
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Comfort Suites Atlanta \/ Kennesaw
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182 Reviews from our TripAdvisor Community

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Atlanta, GA
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I booked this hotel for the indoor pool. I had read recent reviews saying the pool was closed for maintenance while they were there, so I specifically called a week ahead of time to verify it would be open. I was told it would. We check in Saturday and go check out the pool....that had a closed for maintenance sign... More 

Helpful?
Thank myalibi1
AmandaDixon3366, General Manager at Comfort Suites Atlanta / Kennesaw, responded to this review

Thank you for your feedback! We did have some maintenance issues with our pool prior to your arrival on Saturday. Had we known you had specifically booked here to hold a party at our hotel in the pool area we would have tried to schedule the repair man to be out earlier in the day however I am glad we... More 

Orlando, Florida
Level Contributor
540 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
3 of 5 stars Reviewed 1 week ago

Generally, I really like Custom Suites. This inn is well cared for, located in a pretty spot, but the parking lot is only for those who like long distance hiking. The parking lot is .2 miles long and only one or two cars wide and the lot is downhill. The interior is clean but in dark earth tones. The beds... More 

Helpful?
Thank CherokeeMan
AmandaDixon3366, General Manager at Comfort Suites Atlanta / Kennesaw, responded to this review

Thank you for taking the time to review our hotel. I am sorry our location was not to your liking. We do try hard to please our guests and I hate that you were disappointed! While I cannot fix the parking lot, the design colors of the hotel or change the light fixtures I can check into the light bulbs.... More 

Greenwood, Indiana
Level Contributor
475 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
4 of 5 stars Reviewed January 7, 2016

We are headed to Florida for our winter escape. When we crossed into Georgia and saw that Atlanta evening traffic was a hot-pressed mess, we decided to overnight on the north side. We broke out our Georgia hotel discount coupon book we'd just picked up at a rest stop and started looking at options. The Comfort Suites was well rated... More 

Helpful?
Thank BoilerMakerBob
AmandaDixon3366, General Manager at Comfort Suites Atlanta / Kennesaw, responded to this review

Thank you for your kind review! We are happy your stay with us was a good one and hope you will visit us again soon! More 

Tucson, Arizona
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 5, 2016

The hotel was nice. The front desk lady was very nice. What put this stay over the top was the amazing bed!! It was so comfortable. I wish we'd checked the tag to see what kind of mattresses it had! This location is really good. You're close to quite a few restaurants and still not far from the interstate. I'd... More 

Helpful?
Thank ilovemygsd
AmandaDixon3366, General Manager at Comfort Suites Atlanta / Kennesaw, responded to this review

We are pleased you enjoyed your visit with us! The beds here are great and because you liked it so much I wanted to let you know that they are Simmons Beautyrest World Class mattresses. Hopefully you can find one for yourself! We do hope you will come see us again soon! More 

Merrick, New York
Level Contributor
187 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed December 29, 2015

This was a wonderful place to stay while visiting our grandkids (and Mom and Dad). The staff were all friendly and helpful. The hotel was spotless and the included breakfast was delicious with something for everyone. The room was large and the bed extremely comfortable. We loved the pool and the outdoor fire pit. Some evenings they set out cheese,... More 

Helpful?
Thank annews9
AmandaDixon3366, General Manager at Comfort Suites Atlanta / Kennesaw, responded to this review

Thank you for your glowing feedback! We are happy your stay with us was an enjoyable one and hope to see you again on your next visit to the area! More 

Tallahassee, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed December 27, 2015

My son and I were traveling together. We arrived late with a King reservation and the receptionist gave us her last room with two queens without changing the rate. The rooms are updated and clean. We didn't stay for breakfast, opted for Cracker Barrel across the street. It is conveniently located right off the interstate and many options for dinner... More 

Helpful?
Thank Andrew K
AmandaDixon3366, General Manager at Comfort Suites Atlanta / Kennesaw, responded to this review

Thank you for your kind review of our hotel! We are pleased your visit with us was a good one! We do hope to see you again next year or any time you may be in the area! More 

Stoneville
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 22, 2015

Location was my priority in selecting this Choice Hotel. In the neighborhood and within walking distance are several restrains all with a different flair. My visit was a week before CHRISTmas so I did not visit the pool area. Price was reasonable, I felt safe, room and grounds was clean and easy to find. The room was comfortable and seems... More 

Helpful?
Thank burbonman
AmandaDixon3366, General Manager at Comfort Suites Atlanta / Kennesaw, responded to this review

Thank you for taking the time to comment about your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Gulf Shores, Alabama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 11, 2015

We have stayed at this location for a week on two separate occasions during the past month. Every employee went out of their way to ensure our stay was enjoyable! It was great to see their smiling faces every morning! It is evident by their attitudes that they are well trained, driven by customer satisfaction, and professional. The facility overall... More 

Helpful?
1 Thank Tami I
AmandaDixon3366, General Manager at Comfort Suites Atlanta / Kennesaw, responded to this review

WOW! Thank you so much for the AMAZING review! We strive to provide the kind of customer service you experienced & hope this will serve as an inspiration to our staff to continue to go above and beyond for our guests. We enjoyed having you all here and look forward to seeing you on your next trip down to Kennesaw!... More 

Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 9, 2015 via mobile

Clean, comfortable, large room. Friendly staff. Parking is terrible. Lot is long and narrow and I didn't feel comfortable leaving my car at the far end. Long walk back. Other than parking it would have been 5 stars.

Helpful?
Thank WyoCwby
AmandaDixon3366, General Manager at Comfort Suites Atlanta / Kennesaw, responded to this review

Thank you for your kind review! I am sorry that the parking lot is an issue, however, we do have significant lighting and security measures in place to try to help ensure the safety of our guests as well as their vehicles. We do hope you will come back and visit us again in the future! Sincerely, Amanda Dixon More 

1 review
5 of 5 stars Reviewed December 9, 2015 via mobile

I stay here for a week at a time they timed a year and have never had a bad experience. The GM here Amanda is wonderful and leads a great staff. Sara and Brooke always great me at the door with a smile. The rooms are clean and the beds are like sleeping on a cloud. 100% recommend this hotel... More 

Helpful?
Thank Mike D
AmandaDixon3366, General Manager at Comfort Suites Atlanta / Kennesaw, responded to this review

Mike, Thanks so much for your glowing review! We enjoy having you here with us each time and are happy to provide excellent service to you & the others from you training group. Thanks again!! Sincerely, Amanda Dixon More 

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