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Comfort Suites Atlanta / Kennesaw

2.5 of 5
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3366 Busbee Drive NW, Kennesaw, GA 30144
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Comfort Suites Atlanta \/ Kennesaw
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161 Reviews from our TripAdvisor Community

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Traveler rating
    98
    38
    14
    6
    5
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39
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31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
  • All months
    (161)
  • Mar-May only
    (47)
  • Jun-Aug only
    (45)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (29)
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St. Louis Area
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a newer facility and very well maintained. However what makes this a great place to stay for business or pleasure is the staff. The entire staff must be well trained as they are all very helpful and very pleasant. Carleen who was there at the front desk much of my stay was extremely pleasant and helpful. The entire... More 

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Mason,
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We arrived here very late but needed a place to sleep with our family. The surrounding neighborhood seems fairly nice but the hotel is old and dated. There was a strange smell in the hotel hallways that smelled musty. The check in staff was nice. The hotel room was pretty clean but the sleeper sofa was old, broken springs, and... More 

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AmandaDixon3366, General Manager at Comfort Suites Atlanta / Kennesaw, responded to this review

Thank you for your response. We are in the process of addressing the issues you mentioned and hope to have them all resolved very soon. We want all of our guests to be satisfied with their stay and hope that on your next visit to the area you will give us another chance. Thank you again! More 

Ludlow Falls, Ohio
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Beware! Pretty hotel, great bed, good breakfast...good experience until we got to our car to leave. They popped the door handle out and stole things from our car. As we walked around, we saw different colors of broken windshields from previous break-ins. The police said 60 cars were hit in the area that night. They do all they can to... More 

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AmandaDixon3366, General Manager at Comfort Suites Atlanta / Kennesaw, responded to this review

Thank you for your feedback. We are in the process of adding more security cameras in our parking lot to ensure our guests vehicles remain secure. We do hope you will allow us another opportunity to serve you on your next visit to the Kennesaw area. More 

Bartow, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff was very friendly, hotel was clean, but, the clerk used personal credit card after being told to use business card trying up funds in personal account causing a lot of inconveniences. The third night of stay 9 vehicles one being my son's work truck was broken into with NO recourse from hotel! Cobb county Police Dept informed us... More 

Was this review helpful? Yes 2
AmandaDixon3366, General Manager at Comfort Suites Atlanta / Kennesaw, responded to this review

Thank you for your feedback. Again, please let me apologize for the issues you experienced during your stay. I have personally worked with the desk agent to ensure she is properly trained on the check in process so this should not be a problem in the future. We are also in the process of adding more security cameras in our... More 

Cedar Rapids, Iowa
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Do not stay here unless you want your car broken into! We and 8 other hotel guests had their vehicles broken into. When we talked with police they said this happens every 3-4 weeks and the hotel owner refuses to put up security cameras in the lower parking lot. This is not a one time deal, so will you be... More 

Was this review helpful? Yes 3
AmandaDixon3366, General Manager at Comfort Suites Atlanta / Kennesaw, responded to this review

Once again, we do apologize for the unfortunate event that happened during your stay. I would like to let you know that we are in the process of getting our parking lot security up to par at this time. We are working with local authorities as well as our staff to ensure this does not happen again in the future. More 

Hoffman Estates, Illinois
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed July 8, 2015

I rarely rate hotels as "poor", but we just spent 4 nights at this hotel. At first glance, we were initially pleased with the overall hotel. But, as we settled in, I started noticing things that did not meet the standards of most Comfort Suites we've stayed at. On the first day, I advised the front desk that a light... More 

Was this review helpful? Yes 1
AmandaDixon3366, General Manager at Comfort Suites Atlanta / Kennesaw, responded to this review

Thank you for your feedback. I do apologize for the issues you experienced. I have addressed each issue with our staff and will be following up to make sure they are handled in the appropriate manner. I do hope you will give us another chance on your next visit to the Kennesaw area. More 

Kentucky
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 6, 2015

We were booked for a 5 night stay at Comfort Suites Kennesaw for my son's baseball tournament at East Cobb. The hotel is in a great location. It is located right off Chastain Rd which is loaded with food options and is minutes from everything. The staff was very accommodating. The tournament did not go as planned due to rain.... More 

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Charles Town, West Virginia
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed July 4, 2015

Check in was smooth, I used coupon from Georgia travel coupon booklet at a rate of $64 which was a great deal. Breakfast was OK: fresh fruit, bagels, cereal, eggs, sausage. You could make your own waffles but batter was sour so waffles were awful. Room was clean and bed was comfortable. Wifi extremely slow.

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Biloxi, Mississippi
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 1, 2015 via mobile

I've written many reviews and am always honest, so this time I have to keep with the norm and be honest about my night at this hotel... I first would like to say the hotel staff is awesome. They were helpful and really tried in terms of bettering my stay. Upon arriving to my room on the first floor, I... More 

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Trussville, Alabama
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 1, 2015 via mobile

I chose this hotel based on price and location. After check-in, we were informed that the elevator was broken and would likely not be operational until the next morning. Thankfully, we had no physical limitations to prevent our descending the steps one floor. The first floor has more of a basement feel with windows. There was a musty odor in... More 

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