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Sheraton Kona Resort & Spa at Keauhou Bay

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78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740 (Formerly Sheraton Keauhou Bay Resort & Spa)
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1 room 1 guest
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Sheraton Kona Resort & Spa at Keauhou Bay
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1,417 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Luxembourg
1 review
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for our second time. Our first stay was six years ago. We had a great time. The pool and facilities are great! The manta rays at night are incredible as they swim near the hotel each night. It is a great place to see some amazing sunsets. The hotel is just a short drive outside of the... More 

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Dix Hills, New York, United States
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The place is very nice. Hotel staff was very accommodating and easily found us 2 connecting rooms for the whole family. Rooms all updated and spacious. We had been concerned they might not be since we choose the least expensive, "mountain view" rooms. But we were very pleasantly surprised. the whole facility is very well maintained, clean. Beds were comfortable.... More 

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Kotzebue, Alaska
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our trip was a combo vacation and conference which was held at the Sheraton Kona. My daughters and I did extensive research prior to our arrival for our first trip to Hawaii. I arrived at the hotel with a little trepidation as I had read several negative comments here on trip adviser. I am happy to note none of the... More 

Was this review helpful? Yes 3
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Stayed for 5 nights recently with an Infant, we were Utterly disappointed with the experience that we had! At Check In 1. requested bassinet as per booking, assured it was on its way. later that day it had still not arrived i called guest services 3 times, all times hung up on. I then went to the front Desk... i... More 

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2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

As a life time platinum member averaging over 100 nights each year at Starwood, I am totally disappointed with the experience that I had at Sheraton Kona. This hotel not only did not meet my very minimal expectation but also totally made me wonder what is the minimal standard of a Sheraton brand of Starwood Hotel I normally would not... More 

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Maitland, Australia
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Great hotel for a family visit - not too far to town and a shuttle is available if you aren't hiring a car. If you do hire , parking is easy and readily available. The pool and slide are fantastic and my 11 year old is still commenting on it to friends ! Poolside dining is wonderful, allowing adults a... More 

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Fairhope, Alabama
Level Contributor
133 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

An excellent hotel with a great view of the sunset. Nice walks to the ocean and a beautiful pool. The restaurant has a great view of the ocean as well. The service is great. All of the staff is willing to help you.

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Uster, Switzerland
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is a meets expectations of a four star place despite a relatively old bathroom and A/C infrastructure. The highlights of the hotel are the amazing pool and most of all the MANTA RAYS you can observe from your balcony.

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location,staff,views of the Manta Rays at nite a real treat for everyone Quite and relaxing All around great experience Family oriented, kid friendly pool with super slide Rooms with full ocean views Full service at poolside Good restaurants and coffee shop Internet avail at coffee shop with name and room # Wednesday's has flea market on property

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Tacoma, Washington, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent one night at the Sheraton Kona prior to spending a week at the Kona Coast Resort, and was upgraded to an ocean front room prior to our arrival. This was probably due to our Starwood Preferred Membership and availability, but it was great treatment without even asking! All the staff was extremely friendly, the room was very comfortable, and... More 

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Hotel Review Summarization

What travelers say

  • Manta rays(83)
  • Ocean views(42)
  • Very nice(13)
  • Breakfast buffet(4)
  • Parking lot(4)
  • Pool area(4)
  • Shopping center(3)
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Amenities (56)
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Mountain View Room (30)
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Ocean Front Room (21)
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Pool (41)
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Restaurants and Bars (37)
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The Hotel (102)

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