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All 15 Kailua-Kona hotels

Sheraton Kona Resort & Spa at Keauhou Bay

4.0 of 5 Resort   |   78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740 (Formerly Sheraton Keauhou Bay Resort & Spa)
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Ranked #7 of 15 hotels in Kailua-Kona
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A recent review
4 of 5 stars reviewed today
B L Alta Loma, California
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864 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (323)
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English first
Alta Loma, California
2 reviews
4 of 5 stars Reviewed today NEW

I have stayed at the Sheraton Kona Resort & Spa at Keauhou Bay every year for the past 5 years. It is a beautiful property set on the ocean. The pool is wonderful for kids with a slide and a shallow area for very little ones. The breakfast buffet is extensive and has something for everyone.

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 of 5 stars Reviewed today NEW

Unfortunately both my husband & I were disappointed with the resort in Kona we were there for four nights, it is very tired looking & in our opinion in need of a major refurbishment & repairs. We paid extra to be upgraded to an ocean front room after complaining about our original room & the ocean front room had a... More

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed yesterday NEW

We really enjoyed our one week stay at the Sheraton Kona Resort. The grounds are beautiful! The pool area was great both to relax during the day or take a swim at night. It was also fun to see the manta rays at night from the bar. If you have SPG Gold or Platinum status, there are some nice perks.... More

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New York City, New York
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Was not sure what to expect from what I read about this property but be assured it exceeds expectations in every way. The staff from the valet to the front desk personnel could not have been more friendly and accommodating. The property is situated overlooking the ocean. The pool is a beautiful expanse throughout the beachfront. As a platinum SPG... More

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Awesome stay! Royal grounds. Definitely made my son and my stay memorable <3 We highly recommend auntie tu tu's uke lele's class! Room service was excellent, and the pools were amazing for lazy days in the beautiful Hawaii sun!

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Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

My husband and I enjoyed our 7 night stay at the Sheraton Kona. The staff was very nice, helpful and friendly. We had breakfast included with our room. It was so nice every morning. We usually timed it right to have an outside table to enjoy the view. Our room was an ocean view room. The view was very nice... More

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SheratonKonaPR, Manager at Sheraton Kona Resort & Spa at Keauhou Bay, responded to this review

Dear Pinkchick002, Thank you so much for taking the time to post your review about your excellent stay with us! We enjoyed having you -- now you are part of our Sheraton Kona "ohana," or family. We're so glad you took advantage of the bed and breakfast package and were happy with the service. Looking forward to seeing you on... More

Los Angeles, California
Top Contributor
58 reviews 58 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is located about thirty minutes away from the airport depending on the route that is taken. There are no strip malls or large malls within walking distance of the hotel. There is a local tram that stops at the hotel about once every two hour that makes several stops on the way to the city. There is also... More

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SheratonKonaPR, Manager at Sheraton Kona Resort & Spa at Keauhou Bay, responded to this review

Hi George, Mahalo for taking the time to write a review on TripAdvisor about your stay with us at the Sheraton Kona. I'm so happy to hear that you enjoyed everything about your stay, from the pool to the excellent service in our food & beverage outlets. We look forward to hosting you again! Regards, Katie Vanes PR Manager More

Santa Monica, California
2 reviews
5 of 5 stars Reviewed 1 week ago

I am a doorman at The Beverly Hilton Hotel < Forty Years > and I am very cognizant of good and poor service. My wife and I had the good fortune to book our hotel stay here and we thoroughly enjoyed our seven day stay. The service from the guys out front who helped with our luggage and parking the... More

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SheratonKonaPR, Manager at Sheraton Kona Resort & Spa at Keauhou Bay, responded to this review

Hi Larry, First of all, congratulations on making 40 years in the hospitality industry. We are honored that you and your wife chose the Sheraton Kona as your resort during your Hawaii vacation. I'm glad to hear that you thoroughly enjoyed your stay, and you felt well taken care of. We look forward to hosting you again! Best regards, Katie... More

north west uk
Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely big rooms, comfy beds, nice and quiet for sleeping. Beautiful views over the bay and the pool area was great. Food at Rays was a little pricey for what it was, nothing special. Saw a manta ray on the fourth night of trying. I think the snorkelling boats which congregate each evening in the area just outside Rays have... More

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SheratonKonaPR, Manager at Sheraton Kona Resort & Spa at Keauhou Bay, responded to this review

Aloha Sheila, Thank you for taking the time to write a review about your recent stay with us at Sheraton Kona. We're delighted to hear that you enjoyed seeing the manta rays, our spacious rooms and the complimentary lei making and ukulele lessons. Mahalo for your insight about the resort fee. While this typically provides our guests with great value,... More

Vancouver
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago

I don't regret booking this hotel for my family holiday. We stayed here for 6 days and there is a $30 resort charge for each night. The resort charge includes a parking spot. If you go to the big island you need to rent a car to get around. Booked the car with discounthawaiicarrental and had a decent rental car.... More

Was this review helpful? Yes 1
SheratonKonaPR, Manager at Sheraton Kona Resort & Spa at Keauhou Bay, responded to this review

Aloha, Thank you for taking the time to provide your valuable feedback to us about your recent stay at the Sheraton Kona, That's great to hear that you enjoyed your time with us and were able to see manta rays at Rays on the Bay. It truly is a unique dining experience. Like most hotels in Hawaii, we feel that... More

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Hotel Summarization (Beta)

What travelers say

  • Manta rays(83)
  • Ocean views(42)
  • Very nice(13)
  • Parking lot(4)
  • Pool area(4)
  • Breakfast buffet(4)
  • Shopping center(3)

Additional Information about Sheraton Kona Resort & Spa at Keauhou Bay

Address: 78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740 (Formerly Sheraton Keauhou Bay Resort & Spa)
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Kailua-Kona
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Kona Resort & Spa at Keauhou Bay 4*
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Also Known As:
Sheraton Keauhou Bay Resort And Spa
Sheraton Keauhou Bay Hotel Kailua-Kona
Sheraton Kailua-Kona
Sheraton Keauhou Bay Resort & Spa
Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Green Hotel in Kailua-Kona #4 On the Beach Hotel in Kailua-Kona #4 Top resorts Hotel in Kailua-Kona #7 Romantic Hotel in Kailua-Kona
Hotel Class
Official Description (provided by the hotel)
Enjoy the diversity of Hawaii's Big Island with family and friends at Sheraton Keauhou Bay Resort & Spa. From stargazing atop majestic Mauna Kea to tours of nearby Kona Coffee farms. ... more   less 
Number of rooms
521

Questions & Answers

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Questions? Get answers from Sheraton Kona Resort & Spa at Keauhou Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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