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All 15 Kailua-Kona hotels

Sheraton Kona Resort & Spa at Keauhou Bay

4.0 of 5 Resort   |   78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740 (Formerly Sheraton Keauhou Bay Resort & Spa)
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68%
Ranked #7 of 15 hotels in Kailua-Kona
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed yesterday
sun987 Edmonton
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823 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (305)
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Edmonton
Contributor
11 reviews 11 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed at the Sheraton just for one night to experience Ray's on the Bay. We wanted to have a couple drinks and not worry about driving back to our resort. Before staying here, I had emailed and was put in touch with Carl, who is the Guest Service Manager. Through my many emails he was very gracious in accommodating my... More

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Medford, Oregon
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW

Nice location, however we spent 21.00 on a beer and a well drink! Service was slow too, the husband said it was because she was hoping for a large tip and tried to wait us out. We won't be going back the next time we are there. Way overpriced.

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Yorba Linda, California
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife & I just returned from a 12 night stay at the Sheraton Kona Resort. We have stayed at the Kohala Coast resorts, more pricey but actually really liked the location of the Sheraton Kona much better. The rooms were clean, the bed was very comfortable and bathroom fine. We had a ocean view that looked at the boat... More

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Seattle, Washington
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Aloha! We stayed here for two nights. We were very excited to see the newly remodeled property as the property had been damaged in a tsunami a few years back. Overall, we were very happy. This property is an older property that has had a lovely facelift to include well appointed rooms, an internet communication area, contemporary eateries, and a... More

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San Francisco, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

My wife and I had a corner room over looking the pool and the ocean. The room and the grounds were very clean and maintained very well. The pool is very fun (even for a 30+ year old). There are technically two pools that are connected by a river and small water slide. There is a much larger water slide... More

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Kailua-Kona, Hawaii
1 review
4 of 5 stars Reviewed 3 days ago NEW

July 27th and 28th, 2014. We try to look at manta ray from Sheraton Kona Resort & Spa at Keauhou Bay. We don't see any manta ray but we see people who have paid for manta ray snorkel. So don't stay here if you plan to see manta ray from there.

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Alexandria, Virginia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I spent two days at the Sheraton and couldn't have been happier with the views, pool and grounds generally. Our room was considered a mountain view but, much to our surprise, had a partial ocean view. The food at the restaurants is good but the view from the bar at Rays On the Bay can't be beat... More

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Sheraton T, Manager at Sheraton Kona Resort & Spa at Keauhou Bay, responded to this review

Thank you for taking the time to share your feedback with us. We are so pleased to hear that you enjoyed our beautiful Resort and Rays on the Bay! As we strive to achieve excellence in customer service, we sincerely appreciate your comments, and will share this with our entire team! We look forward to welcoming you back to your... More

Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is situated right on the water, but don't let yourself think there is a beach. I'm not saying this is bad, in fact I think it's quite cool. The rocky shore is a marvel of geography. The hotel is nice however the food is overpriced. I'm not sure if this is the case for all hotels on the... More

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Sheraton T, Manager at Sheraton Kona Resort & Spa at Keauhou Bay, responded to this review

Thank you very much for taking the time to share your feedback with us. We are glad to hear that overall you enjoyed your stay with us. We have shared your comments with our management team on food and beverage options and are committed to providing excellent customer service. More

Middleville, Michigan
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Amazing pool and good food! The woman at the check in placed us in a partial ocean view room. It was beautiful! That night we watched the mana rays. (Go around 9pm. Once the tour boats are gone you can see them.)

Was this review helpful? Yes
Sheraton T, Manager at Sheraton Kona Resort & Spa at Keauhou Bay, responded to this review

Thank you for taking the time to share your feedback with us and for choosing to stay with us at Sheraton Kona! We are so pleased to hear that you enjoyed our beautiful Resort and your experience of watching the Manta Rays at night from your room! We hope to have the opportunity to welcome you back to Hawaii and... More

New Orleans, Louisiana
1 review
5 of 5 stars Reviewed 5 days ago NEW

For our last evening in Kona, my wife and I decided to go to eat at the Sheraton's Ray's on the Bay. The restaurant over looks the bay where the Manta Rays feed in the evening. It was beautiful. We were both exhausted and my wife had a terrible headache. The waiter was totally awesome. His name was Jacob and... More

Was this review helpful? Yes
Sheraton T, Manager at Sheraton Kona Resort & Spa at Keauhou Bay, responded to this review

Thank you so much for your recent review and for enjoying your last night here with us in Hawaii! We are delighted to hear that you enjoyed your dinner at Rays on the Bay and that Jacob took such great care of you and your wife. We hope to have the opportunity to welcome you back to the Sheraton Kona! More

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Hotel Summarization (Beta)

What travelers say

  • Manta rays(83)
  • Ocean views(42)
  • Very nice(13)
  • Pool area(4)
  • Parking lot(4)
  • Breakfast buffet(4)
  • Shopping center(3)

Additional Information about Sheraton Kona Resort & Spa at Keauhou Bay

Address: 78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740 (Formerly Sheraton Keauhou Bay Resort & Spa)
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Kailua-Kona
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Kona Resort & Spa at Keauhou Bay 4*
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Also Known As:
Sheraton Keauhou Bay Hotel Kailua-Kona
Sheraton Keauhou Bay Resort And Spa
Sheraton Kailua-Kona
Sheraton Keauhou Bay Resort & Spa
Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Green Hotel in Kailua-Kona #4 On the Beach Hotel in Kailua-Kona #4 Top resorts Hotel in Kailua-Kona #7 Romantic Hotel in Kailua-Kona
Hotel Class
Official Description (provided by the hotel)
Enjoy the diversity of Hawaii's Big Island with family and friends at Sheraton Keauhou Bay Resort & Spa. From stargazing atop majestic Mauna Kea to tours of nearby Kona Coffee farms. ... more   less 
Number of rooms
521

Questions & Answers

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