Sheraton Kona Resort & Spa at Keauhou Bay (Hawaii/Kailua-Kona) - Resort Reviews

Address: 78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740 (Formerly Sheraton Keauhou Bay Resort & Spa)

Phone Number:

Region: United States > Hawaii > Island of Hawaii > Kailua-Kona

Amenities:

Bar/Lounge Beach Business Center Fitness Center Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#2 Luxury Hotels in Kailua-Kona

#3 On the Beach Hotels in Kailua-Kona

#4 Top resorts Hotels in Kailua-Kona

#7 Family Hotels in Kailua-Kona

Price Range: $$

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Enjoy the diversity of Hawaii's Big Island with family and friends at Sheraton Keauhou Bay Resort & Spa. From stargazing atop majestic Mauna Kea to tours of nearby Kona Coffee farms. ... more less

Reservation Options:: TripAdvisor is proud to partner with Hotels.com, Starwood, Orbitz, Expedia, Booking.com, BookIt.com, Priceline and Travelocity so you can book your Sheraton Kona Resort & Spa at Keauhou Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: Sheraton Keauhou Bay Resort And Spa; Sheraton Keauhou Bay Hotel Kailua-Kona; Sheraton Kailua Kona; Sheraton Kailua-Kona; Kailua-Kona Sheraton; Sheraton Keauhou Bay Resort & Spa; Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona

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335 reviews from our community

See which rooms travelers prefer - 131 traveler tips

Carrie D

Contributor

14 reviews

3 hotel reviews

Reviews in 8 cities

4 helpful votes

“beware if you book through a discount website!”

Reviewed May 23, 2013 NEW

My husband and I traveled to the Big Island for a last minute trip. I book through Hawaiian air, a package deal...air,resort and car for 12 days on this gorgeous island. We traveled all day by air and were exhausted when we arrived at the hotel. The lobby was beautiful and very inviting, open air with an ocean view. The... More

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dreyes1047

New York City, New York

Senior Contributor

45 reviews

15 hotel reviews

Reviews in 16 cities

39 helpful votes

“Excellent choice for the price paid”

This hotel offers specials when booked in advanced excellent choice secluded yet close to Kona. The rooms are fantastic and very spacious with a large balcony (lanai) the grounds beautiful to keep you entertained no wonder is a family retreat in the island only drawback is the lcd bright blue temp control display right in front of the bed can... More

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Heather L

Meadowbrook, Illinois, United States

13 reviews

6 hotel reviews

Reviews in 7 cities

6 helpful votes

“Great Place to Stay After Snorkel/Boat Tour”

We stayed one night at the Sheraton Keauhou after a day of snorkeling with SeaQuest Adventures. They kindly kept our luggage for us at the hotel and after our snorkel adventure, we just walked up the hill to our hotel. It was very convenient for our one-night stay. We had appetizers at Ray's on the Bay and watched the sun... More

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Kathy Z

Santa Ana, California

Reviewer

5 reviews

Reviews in 2 cities

2 helpful votes

“Home Again”

We used to stay at this hotel when it was the Kona Surf way back when. (Oops, I guess that dates me!) Wow, what a transformation. One of the last times we stayed here we renewed our wedding vows in the chapel on the grounds, so that is why it feels like we came "home again." The Sheraton Kona was... More

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jimmy l

3 reviews

1 helpful vote

“Three- Star Accomodations on a Five-Star Location!”

Reviewed May 22, 2013 NEW

Our stayed was in May 2013. Since the Sheraton name has taken over you can "slowly" see the up-keep of the resort and I due mean slowly. Even though it says on the websiste, all rooms have been "remodeled", the bathrooms remain the last piece yet to be upgraded. I hope the Sheraton can fully restored this resort to its... More

Matthew F

Honolulu

Senior Reviewer

6 reviews

“Beautiful resort, the staff made it even better.”

Reviewed May 18, 2013

Our stay here was really seamless from driving up to the entrance through check out. The staff was helpful and attentive throughout. Our biggest regret of our trip was not actually planning to spend more time at the Sheraton. The pool with waterslide was awesome and everyone on the pool staff took great care of us too. Sally at the... More

See 5 more reviews by Matthew F for Kailua-Kona

Aloha! What a wonderful review, thank you. It is always a pleasure to hear from our guests and learn about their experiences at Sheraton Kona Resort & Spa at Keauhou Bay. We’re thrilled you enjoyed spending time at the Manta Ray Super Slide and Pool and so happy learn that our staff took such good care of you while you... More

Matt P

Vancouver, Canada

Reviews in 4 cities

“Great location, enjoyable stay”

Reviewed May 17, 2013

My family and I stayed here for two nights at the start of a 7 day trip to Hawaii and from the moment we arrived, we knew we were going to have an enjoyable and relaxing stay. The check-in staff were friendly and welcoming, the room was large, comfortable and clean, and the hotel has a friendly, relaxed feel. The... More

We also wish you could have stayed a little longer. Thank you for sharing such a lovely review for Sheraton Kona Resort & Spa at Keauhou Bay. It is our goal to provide all our guests with a seamless stay from check in to check out and create an experience for them that forms fond memories. We are thrilled that... More

88traveler888

11 reviews

Reviews in 6 cities

“So many better hotels around”

Reviewed May 16, 2013

I lay here in bed listening to the bumping music from Rays on the Bay. Now I am 31 traveling with a 35 year old. We are both Starwood Gold (previously Platinum, ugh). We were "upgraded" to a room but unfortunately it's above the restaurant bar. Coming from the east coast with jet lag, we are in bed early but... More

Aloha and thank you for sharing your thoughts with us about your recent stay. We are very sorry that the sounds emanating from the bar were a disruption to your rest and wish you would have let us know so that we could have checked to see if another room was available for you. Please know that our management team... More

AWBrisbane

Brisbane, Australia

18 reviews

7 hotel reviews

Reviews in 13 cities

14 helpful votes

“Nice experience”

Reviewed May 15, 2013 via mobile

Overall a good hotel provided you have transport as it is a long way from Kona. Shuttle takes 45 mins each way and runs only every 2.5 hours. If you are stuck at the hotel during the day, the only food available is by the pool and is the usual high fat chips, fries etc. For a hotel at this... More

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Mahalo for choosing the Sheraton Kona Resort & Spa at Keauhou Bay for your recent stay in the area. We’re pleased you enjoyed your stay and that your dining experience at Rays on the Bay fully impressed you; we appreciate your kind comments. Rays offers the satisfying flavors of the Kona Coast and romantic sunsets you can't find anywhere else.... More

jen p

Brooklyn, New York

1 review

“Totally Felt like a Queen”

Reviewed May 15, 2013

My girlfriend and I visited Kona for a couple of days this month and decided to book at the Sheraton. From the moment we arrived we felt like we won the lottery with choosing a hotel. The staff was impeccable the service was amazing and it just seemed like everyone went the extra mile. Seriously. For us, it's a no... More

Aloha! Thank you for sharing your review for Sheraton Kona Resort & Spa at Keauhou Bay. It means so much to us to learn that you enjoyed your time with us and felt like a queen while you were here. Our staff’s number one priority is our guests and making sure they are cared to ensure that they have the... More

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Sheraton Kona Resort & Spa at Keauhou Bay, Hawaii/Kailua-Kona

Sheraton Kona Resort & Spa at Keauhou Bay

335 reviews from our community

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