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Wyndham Kona Hawaiian Resort

Certificate of Excellence
GreenLeadersBronze level
3.5 of 5
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75-5961 Alii Drive, Kailua-Kona, Island of Hawaii, HI 96740 (Formerly Kona Hawaiian Resort)
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Wyndham Kona Hawaiian Resort
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Ranked #4 of 14 Hotels in Kailua-Kona
Certificate of Excellence
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 3 days ago
tjswampy NE Indiana
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529 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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canton,mi
1 of 5 stars Reviewed 2 days ago NEW

place is just gross, upon getting to the run down hotel, I found long black hair in the fridge, on the sheets and even in the shower it was so gross. I didn't let me kids shower at this place and glad we only had 2 nights here. I would not ever stay there again or would never recommend

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NE Indiana
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was little worried seeing some of the reviews about what we would find when we arrived but I was pleasantly surprised. The two-bedroom unit was spacious and well appointed. Everything was clean and orderly with no foul smells or mold that I could find. A couple of the windows are the slatted glass style that don't seal all that... More 

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Level Contributor
7 reviews
1 of 5 stars Reviewed 4 days ago NEW

This was the worst condo I have ever stayed at and I have traveled all over the world. The carpet was filthy, there were centipedes and mold in the shower, very few amenities. In this case, you get what you pay for. The patio looked over the parking lot which housed a huge white tent where the "sales pitch" for... More 

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Las Cruces, New Mexico
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very welcoming resort. Staff was outstanding. The grounds were very well kept. They even cleaned the out door grill regularly. Near all activities on this side of island. The unit was well equipped with everything we needed. Parking rear our unit was sometimes an issue. Assigned spots may be a help. We had a first floor unit which I requested... More 

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Maplewood, Minnesota
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The Wyndham Kona Hawaiian Resort was a great location for our family vacation! It was convenient to most everything we wanted to do. If you want to be located on a nice sandy beach so you can spend most of your time in the water, this is not the place you want. The beaches in this area are mostly rocky... More 

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Cindy C, Front Office Manager at Wyndham Kona Hawaiian Resort, responded to this review

Aloha, Thank you for this review, we truly appreciate your feedback. Great to hear Rose at front desk delivered a wonderful check in experience. Our staff are consistently working to upkeep the inside unit condition, which include furnitures and carpet. I will schedule a deep clean for this unit 19A to make sure room cleanliness up to a high standard.... More 

Chowchilla, California
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very nice and clean resort. Check-in was a breeze thanks to Albert. We had a complicated three room family vacation that split weeks and Albert was able to resolve the issues very quickly. We had a two bedroom suite that was very nice. The rooms need to be updated but they were clean and large. The kitchen... More 

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Cindy C, Front Office Manager at Wyndham Kona Hawaiian Resort, responded to this review

Aloha, Thank you for the kind words and for recognizing Albert for job well done getting all units together. We are glad to hear you and entire family enjoyed your stay. We will share this feedback with our timeshare sales team for review. Again, thank you for reaching out and we look forward to your next visit. Mahalo. More 

Yuba City, California
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were surprised to have received the same unit as the one we stayed in a couple of years ago (31B). That was fine with us as it bordered the nature area, so while relaxing on the lanai we always were entertained by beautiful birds, lizards, mongoose and a feral cat or 2. But next time I think we will... More 

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Cindy C, Front Office Manager at Wyndham Kona Hawaiian Resort, responded to this review

Aloha, Thank you being an owner and for coming back to Kona Hawaiian resort. We appreciate every owners feedback to better serve you. We have routine maintenance on all our furnitures, and we'll make sure 31B furniture condition are taken cared of. Thank you for staying with us and we come back visit us again soon. Mahalo. More 

Coconut Creek, Florida
Level Contributor
232 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A few blocks from downtown, so relatively peaceful. Check in was slow & complicated. We had a five day reservation which for some unknown reason, they split into 2 & 3 days ?? Our desire for an upper unit found us in Hale 11 Unit 28A. It was reasonably clean, but old & worn. The shower doors did not fit... More 

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Cindy C, Front Office Manager at Wyndham Kona Hawaiian Resort, responded to this review

Aloha, Thank you for this feedback. This will allow us to continue to enhance the vacation experience at our resort. Credit card hold for incidentals are required during check in, and gets released on check out date. Please check and let us know if there is still pending hold on your credit card so we can assist and resolve matter... More 

Los Angeles, California
Level Contributor
75 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed 2 weeks ago

IT'S A TIME SHARE!!! Do not stay here if you want to relax or be near a beach or a real sized pool. Kids and families and elderly...which it is a terrific place for a family vacation if you don't want to be near the beach. Room was great but tooooooo noisy!! The place isn't sound insulated so we complained... More 

Was this review helpful? Yes 2
Cindy C, Front Office Manager at Wyndham Kona Hawaiian Resort, responded to this review

Aloha, Thank you for taking the time for this review. Wyndham Kona Hawaiian is a timeshare resort where owners and families get to spend time here on their Hawaiian home. We are not on the beach, however the property boasts lush tropical landscaping throughout. I am sorry to hear about the inconvenience such as loud noise during your stay. Also,... More 

Alexandria, Louisiana
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

If you enjoy bugs and mold this is the place to stay! I understand there will be some bugs in a tropical setting but not as many as we encountered! The mold in the shower was horrible. The walls are as thin as paper and you can hear the conversations of the people above you. Beware of this place! There... More 

Was this review helpful? Yes 3
Cindy C, Front Office Manager at Wyndham Kona Hawaiian Resort, responded to this review

Aloha, I am so sorry to hear about your experience staying here at Kona Hawaiian. We know this must have presented an extreme inconvenience during your visit. We will check your specific unit to correct the issues presented. Thank you for making us aware of this situation so we have the chance to make it right. Mahalo. More 

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