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WorldMark, Kona

GreenLeadersBronze level
Alii Drive, Kailua-Kona, Island of Hawaii, HI
WorldMark, Kona
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40 reviews from our community

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Traveler rating
    8
    22
    8
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    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (9)
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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 5, 2015

I called in am and I wanted to request quiet room and extra blankets and towels. The receptionist said the rooms were preassigned and our room was stocked for 6 guests. No safe in house, but you can leave with manager (I don't feel like the inconvenience with getting my wedding ring, wallet, etc)! No free wi-fi. Thank God our... More 

Was this review helpful? Yes 3
Worldmarkkona, Manager at WorldMark, Kona, responded to this review

We are sorry to hear you experienced some difficulties in your unit during your stay. This is certainly not our WorldMark standard. We strive to provide exceptional accommodations and service for all our of guests. Your feedback will be used to help us improve and we will discuss your comments with our housekeeping staff to ensure any future occurrences are... More 

nj
Level Contributor
147 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed February 23, 2015

We stayed here for a week. The staff here are very friendly and extremely helpful. The resort is 15mins walk to downtown and restaurants. Since we were visiting during winters, the beaches close to the resort had no sand. So we drove to other beaches which were a bit far. North Kona has the best beaches. Hapuna was our favorite.... More 

Was this review helpful? Yes 4
Worldmarkkona, Manager at WorldMark, Kona, responded to this review

Thank you for your response. We will share your kind words with our staff. We are glad to hear that you enjoyed your stay on our beautiful island and thank you for your understanding during our pool renovations. We hope you and your family will visit again. Again, thank you for reaching out and sharing your experience. More 

pacific northwest
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed December 13, 2014

The Worldmark Kona is located across the street from the ocean with a small beach about a block away. The resort is walking distance to Kona Town and the harbor activities yet far enough away from the good beaches and other Big Island attractions that a vehicle should be considered. There is a trolley bus that does run arround the... More 

Was this review helpful? Yes 14
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed November 5, 2014

nice walk to town about 15 minutes. Pool is pretty small. Don't take many people to get crowded. Desk clerks were always friendly. Great location with easy access. Not all the BBQ grills worked and that was irritating when u go with dinner to cook and not enough working grills.

Was this review helpful? Yes 7
Worldmarkkona, Manager at WorldMark, Kona, responded to this review

Thank you for choosing WorldMark Kona and sharing your experience. We will share your comments with our staff and address your issue with our engineering department. Again, Thank you for reaching out and we look forward to another opportunity to see you on your next visit. More 

San Lorenzo, California, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 29, 2014

The staff was very helpful and very accomadating. The first room we were given had a broken shelf in the fridge, so we were given another room. Normally the ground floor rooms would have a more direct access to the BBQs but in this case we had to walk around our room to get to the BBQ, still not bad,... More 

Was this review helpful? Yes 1
Worldmarkkona, Manager at WorldMark, Kona, responded to this review

Thank you, Stephanie for the kind words. We will share these comments to Caroline and Carol. We are glad to hear you enjoyed your stay. Again, thank you for reaching out and we look forward to your next visit. More 

Greeley, Colorado
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed September 23, 2014 via mobile

As worldmark owners we have stayed many places. It was our first visit to a Hawaiian island that we were not greated with a live flower lei. So I was disappointed. Worldmark Kona is nice, but could be great if they just added some colorful wall hangings ( turtles, fish, dolphins etc ) on the large plain outside walls and... More 

Was this review helpful? Yes 2
Worldmarkkona, Manager at WorldMark, Kona, responded to this review

Thank you Mitzi for your response and suggestions. This will allow us to continue to enhance the vacation experience at our resort. We will share these with our staff and your comments to Carol and Caroline. Again thank you for reaching out and we look forward to your next visit. More 

Austin, Texas
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed September 23, 2014

Standard 2 BR/ 2Bth Worldmark Condo. The Staff was great. Especially Patty at Check-in. We mentioned we had another couple coming in later that evening and she offered to have the twin beds converted into a king for us. Room was ready a little early. Everything worked. 1. Size (5) Enough of Room for 6 if you really need to... More 

Was this review helpful? Yes 4
Worldmarkkona, Manager at WorldMark, Kona, responded to this review

Thank you for your response. We will share your thoughtful words with our staff. We are glad to hear you enjoyed your stay and the amenities that our Resort had to offer. We will pass on your suggestions to our head design departments and appreciate you sharing them. Again, thank you for reaching out and we look forward to your... More 

Montreal, Quebec, Canada
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 12, 2014

Positives + Very good location, close to "downtown" Kailua-Kona + Friendly and Responsive Staff + Complementary Kona Coffee Daily + Adequately decorated Negatives - Some very minor missed cleaning details on appliances - Closest beach (Walking distance) is not very safe

Was this review helpful? Yes 2
Worldmarkkona, Manager at WorldMark, Kona, responded to this review

Thank you for your kind words. We are glad you enjoyed your stay and our Kona Coffee. We will share your comments to our staff. Again, thank you for your review and we we look forward to you next visit to Kona. More 

Montreal, Quebec, Canada
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 12, 2014

very nice accommodation, large room. very helpful and friendly staff as well. the location was perfect, walking distance from beaches, and a short 10 minute walk into town where there are plenty of restaurants and stores

Was this review helpful? Yes 2
Worldmarkkona, Manager at WorldMark, Kona, responded to this review

Thank you for choosing WorldMark Kona and for your kind words. We will share these comments to our staff. We are glad you enjoyed your stay and we look forward to your next visit. More 

Los Angeles
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 9, 2014

My family and I vactioned on the Big Island 8/29 - 9/4, we stayed at the timeshare for 5 nights and at a resort for one night (could not get consecutive days at time of booking). The property is directly across the street from the coast. It was amazing to be so close, you can hear the waves crashing onto... More 

Was this review helpful? Yes 1
Worldmarkkona, Manager at WorldMark, Kona, responded to this review

Thank you for this great feeback. This will allow us to continue to enhance the vacation experience at our resort. We are glad you enjoyed your stay and our island as it has so much to offer in activities and explorations. Again, thank you for reaching out and we look forward to seeing you and your family gain. More 

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