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Kona Coast Resort

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78-6842 Alii Drive, Kailua-Kona, Island of Hawaii, HI 96740
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Kona Coast Resort
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1,256 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (359)
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  • All months
    (1256)
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    (323)
  • Jun-Aug only
    (355)
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    (304)
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    (274)
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1 review
3 of 5 stars Reviewed 4 days ago NEW

I stayed here from July 25 it August 1, 2015. We had a one bedroom. Unit 17-203. This villa was very shabby. It is in need of rehab. It actually smells bad too. Most likely because they don't keep the AC on unless you are paying for it. Everything smells and feels musty. I had to wash all the dishes... More 

Was this review helpful? Yes
Rhonda B, Assistant Resort Manager at Kona Coast Resort, responded to this review

Mahalo Patricia D. for taking the time to review your recent stay at Kona Coast Resort. We are happy to hear that you found the location convenient and that you took advantage of the discounted activities through our Guest Guide desk. We do have an extensive interior renovation scheduled to begin this fall and expect that the items that fell... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

Room service was not the best. Even asking for toilet paper was a hassle. Nice resort and rooms but we had roaches in our kitchen so we had to complain and even then thy did nothing. It was not until my dad took coach roaches in a napkin to the front desk that they believed us. We've been to many... More 

Was this review helpful? Yes 1
Rhonda B, Assistant Resort Manager at Kona Coast Resort, responded to this review

Thank you Danielle D for taking the time to review your recent stay at Kona Coast Resort. I am sorry that you were disappointed in our service. I will share your comments with our leadership team in order to identify those areas for improvement. With aloha, Rhonda Brown Assistant Resort Manager (808) 324-1721 More 

Mansfield, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Overall This is a EXTREMELY well kept resort. As i first looked at some of these reviews, i was very nervous. However, we booked KCR through RCI and were not disappointed. We stayed in building 30 room 301 (top floor), and had a very wonderful view of the ocean. Only 5% of their rooms have ocean view so we completely... More 

Was this review helpful? Yes 1
Rhonda B, Assistant Resort Manager at Kona Coast Resort, responded to this review

Mahalo Patrick R. for your 5 star rating on TripAdvisor! It sounds like your family enjoyed just the right mix of relaxation and Big Island exploring. Those are my favorite kinds of vacations. I hope you and your family will return to Kona Coast Resort for more memory making in the near future. With aloha, Rhonda Brown Assistant Resort Manager... More 

Columbia, Missouri
Level Contributor
79 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It's a beautiful resort in a great location. The staff was helpful and cheerful. The grounds were lovely and both pools were clean and attractive. We walked the nature path most mornings. I really enjoyed the Hawaiian culture show Monday night. The activity advisers were very knowledgeable and helpful when I asked questions about where to eat and what to... More 

Was this review helpful? Yes
Rhonda B, Assistant Resort Manager at Kona Coast Resort, responded to this review

Mahalo Sue B for the 5 Star rating on Trip Advisor! We are pleased to hear that you found the Resort to be comfortable and inviting and we look forward to your return visit. With aloha, Rhonda Brown Assistant Resort Manager (808) 324-1721 More 

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

This was the 2nd time we have stayed here. We are a family of 4 with daughters ages 7 & 8. The living space is large, master bedroom is bigger than ours at home, and the kitchen is literally a full kitchen. This saves a lot of money by being able to eat and prepare meals in house. We love... More 

Was this review helpful? Yes 2
Rhonda B, Assistant Resort Manager at Kona Coast Resort, responded to this review

Mahalo TripAdvisor member for taking the time to share your recent vacation experience with our followers! It sounds like your family took full advantage of everything Kona Coast Resort and The Big Island have to offer--we're so pleased to here that. We look forward to your return visit. With aloha, Rhonda Brown Assistant Resort Manager (808) 324-1721 More 

Houston, Texas
Level Contributor
7 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed in the 2 bed, 2 bath condo. It was very nice and spacous. There were many amenities on site as well as attractions off site. Very well maintained. The front desk will always have a follow up call for any request that you have made, whether it be for housekeeping or maintanence. There were mulitiple fitness facilities on... More 

Was this review helpful? Yes
Rhonda B, Assistant Resort Manager at Kona Coast Resort, responded to this review

Aloha Sherman Y, we are pleased to hear that you found the Kona Coast Resort spacious, friendly and conveniently located. Thank you for sharing these features with our TripAdvisor followers! We hope that you'll visit us again for a future Anniversary. Mahalo Nui Loa, Rhonda Brown Assistant Resort Manager (808) 24-1721 More 

Harbor City, CA
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in the Kona Coast II (as in "two") which has one great amenity that the Kona Coast I does not have; two bathrooms in the one bedroom units, which is great for families or two couples. The resort is nice and the buildings are spread out and only two stories which keeps the surroundings very quiet. It is... More 

Was this review helpful? Yes
Rhonda B, Assistant Resort Manager at Kona Coast Resort, responded to this review

Mahalo JDP626 for taking the time to share your vacation experience at Kona Coast Resort with our TripAdvisor followers! We are pleased to hear that your family enjoyed their stay and that you found the location to your liking. We actually have a "Green Team" meeting scheduled for tomorrow and I will share your comments specific to recycling with the... More 

Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We are a family of four. This place has everything a small young family needs. Fortunately, there is a small kiddie pool next to the larger pool in the main complex. The restaurant next to the pool serves good food and has a full bar. Live music is played some nights. I can go on about the amenities but you... More 

Was this review helpful? Yes 1
Rhonda B, Assistant Resort Manager at Kona Coast Resort, responded to this review

Thank you Ed W for the 5 star review on TripAdvisor! We are pleaesd to hear that your family enjoyed the amenities at the Resort and the nearby area. We hope you will return to the Big Island to visit us again. With aloha, Rhonda Brown Assistant Resort Manager (808) 324-1721 More 

Dallas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Kona Coast Resort for three days in May of 2015. We had a complimentary Sheraton certificate to use so we decided to give this resort a try. The views are excellent - the golf course was closed due to maintenance (which is right outside the patio) so my husband was disappointed about that. There is a... More 

Was this review helpful? Yes
Rhonda B, Assistant Resort Manager at Kona Coast Resort, responded to this review

Mahalo DallasGoGirl for taking the time to share you Kona Coast Resort experience with our TripAdvisor followers! We're glad you were able to enjoy the Island's natural beauty and hope that you'll return to visit us again soon. With aloha, Rhonda Brown Assistant Resort Manager (808) 324-1721 More 

Kailua-Kona, Hawaii
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Kids' paradise! Volleyball, basketball, shuffleboard, pools, hot tubs, tennis, gym, golf, ocean views, restaurant, shopping, this place has everything. My only complaint would be something that the management most likely can't control...older crabby folks reading at the family pool & acting annoyed by children simply having fun. They should stick to the quiet adult pool or not come to a... More 

Was this review helpful? Yes
Rhonda B, Assistant Resort Manager at Kona Coast Resort, responded to this review

Big Mahalo mommyofmanykids, for your 5 star review of Kona Coast Resort!! We are pleased that your family enjoyed the Resort's amenities and we hope that you'll return for another Staycation soon. We try to recommend the quiet pool for those folks that are looking to rest and relax but people will usually do their own thing. We're so glad... More 

Hotel Review Summarization

What travelers say

  • Golf course(35)
  • Shopping center(15)
  • Ocean views(15)
  • Grocery store(14)
  • Air conditioning(9)
  • Full kitchen(9)
  • Great Place(7)
  • Very clean(6)
  • Ground floor(4)
  • Living room(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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Bathroom (42)
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Management photos: Courtesy of the property manager

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Hotel & grounds (17)
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Bathroom (4)
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