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Kona Coast Resort

Certificate of Excellence
GreenLeadersSilver level
78-6842 Alii Drive, Kailua-Kona, Island of Hawaii, HI 96740
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1 room 1 adult
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Kona Coast Resort
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1,346 Reviews from our TripAdvisor Community

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Anchorage, Alaska
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We stayed in a one bedroom unit for a 1 week stay. We have been to the island numerous times. This place is outdated and dreary. They will tell you that they are working on an extensive renovation but that doesn't help you feel any better about the dreadful condo you wind up with. It's not just the old decor,... More 

Helpful?
2 Thank Tina V
Rhonda B, Assistant General Manager at Kona Coast Resort, responded to this review

Mahalo Tina V for taking the time to post a TripAdvisor response following your stay at Kona Coast Resort. I'm sorry to hear that you were disappointed in your accommodations. The interior refurbishment is in full swing now but you are right, we need to be putting that much more effort in to the villas that have not yet been... More 

Texas
1 review
2 of 5 stars Reviewed 1 week ago NEW

If noise does not bother you and you can sleep through anything, please disregard this review. I wanted an ocean view so badly and was so excited when we were given one. Little did I know :( This was the worst condo experience I have ever had and we stayed with you before in phase one. Phase two would have... More 

Helpful?
Thank ImRosalieC
Rhonda B, Assistant General Manager at Kona Coast Resort, responded to this review

Mahalo ImRosalieC for taking the time to share your experience with our TripAdvisor followers. I am sorry to hear that you experienced difficulties while you were here. I will certainly share your comments with our Resort Managers and with the SVC Sales and Marketing team. With aloha, Rhonda Brown Assistant General Manager (808) 324-1721 More 

Phoenix, AZ
Level Contributor
151 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 255 helpful votes
2 of 5 stars Reviewed 1 week ago

This place screams 1980s decor. Badly in the need of updating. Parking is bad because property vehicles take up many of the best spots. BBQ grills don' t work. No cooking utensils. All BBQ on one end of complex, several hundred yards from our condo. Kitchen minimally equipped. Staff disinterested. Large units. Pay extra for electricity

Helpful?
Thank TravelingBill
Rhonda B, Assistant General Manager at Kona Coast Resort, responded to this review

Aloha TravellingBill, we're sorry to hear that you were disappointed in your recent KCR visit. We would like our TripAdvisor followers to know that full interior refurbishment of the villas is underway to include wall & window treatments, kitchen cabinets & countertops, furnishings and appliances. This scope of work has required lots of crew and containers of materials coming and... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first visit to Kona Coast Resort, I sure hope we visit again. The staff treated us like royalty. They were friendly and responsive. The resort is somewhat dated but some aspects are good, like the high ceilings. Currently undergoing renovations it could only get better. The restaurant was closed and there was not much to do on... More 

Helpful?
Thank Paul H
Rhonda B, Assistant General Manager at Kona Coast Resort, responded to this review

Mahalo Paul H. for taking the time to share your recent Kona Coast Resort vacation experience with our TripAdvisor followers! We hope that you will visit again and enjoy the updated and upgraded villa interiors. We're also pleased (and relieved) to announce that the restaurant Sunset Terrace has just opened poolside. The next few weeks they will be open every... More 

Alta Loma, California
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staff were terrific. We had a first floor, one bedroom with two full bathrooms! Perfect if you have two more people with you. Lovely newer units Our unit had no ocean view, but our patio was huge; could easily have 20 people out there! Large expanse of green lawn made the open patio feel grand.

Helpful?
Thank paulsgroup
Rhonda B, Assistant General Manager at Kona Coast Resort, responded to this review

Mahalo paulsgroup for the 5 star rating on TripAdvisor! We are pleased to hear that you found your villa spacious and well-appointed and that you thought our KCR staff was terrific. We heartily agree! We hope that you'll make time to visit the Big Island and Kona Coast Resort again in the future. With aloha, Rhonda Brown Assistant General Manager... More 

Eagle, Idaho
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We had a 1 bedroom, 2nd floor. Kitchen was great. We ate most of our meals there. There is an outdoor grill directly behind most of the buildings. There is a grocery store and Longs within walking distance but we had a car so stopped there on our way back from sightseeing. Bed was not great but not horrible. We... More 

Helpful?
3 Thank Amy S
Rhonda B, Assistant Resort Manager at Kona Coast Resort, responded to this review

Thanks so much Amy S for the well considered and composed review on TripAdvisor. I know that our future visitors will appreciate your advice. I totally agree that folks who are expecting a sandy beachfront Resort should probably try a different location. We DO see waves, beautiful sunsets and this time of year, whales, from most of our common areas... More 

Chicago, Illinois
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

We have stayed here before and were pleased that it is every bit as good as we remembered. The condos are well equipped and the staff was only to happy to help. If you are looking for local knowledge ask to speak to Mark at the activities desk. He put us on to several great beaches, three restaurants that provided... More 

Helpful?
Thank Michael S
Rhonda B, Assistant General Manager at Kona Coast Resort, responded to this review

Mahalo Michael S for the 5 star rating on TripAdvisor! We are pleased to hear that you enjoyed your stay. I'll be sure to appreciate Mark specifically for delivering a great Guest experience. With aloha, Rhonda Brown Assistant General Manager More 

Comox, Canada
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Massive condo, great value but the bed suuuuuucked. The resort is quite large and all of the guests crowd into the two weeny hot tubs...weird considering they are in frigging Hawaii. Easy access to groceries and a short walk to a snorkel beach - not a sandy relaxing situation, take your water boots and don't bother if you don't snorkel.

Helpful?
1 Thank WorktoTravel009
Rhonda B, Assistant General Manager at Kona Coast Resort, responded to this review

Mahalo WorktoTravel009 for taking the time to post a TripAdvisor review. I'm sorry to hear that you hated the bed in the villa. Please, any future guests that experience an issue like this, dial "0" from your villa and let us know your difficulty. We have additional mattresses just in case we need to make a replacement. We LOVE guest... More 

Bozeman, Montana
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We checked into one of the bottom floor units for 2 nights in January. On our last night our unit was broken into and several items were stolen. What is scary is that we were in the bedroom asleep when it happened! They broke in through the lanai doors, which were locked at the time. I reported it to the... More 

Helpful?
8 Thank reluctanttraveler773
Rhonda B, Assistant General Manager at Kona Coast Resort, responded to this review

Mahalo reluctanttraveler773 for taking the time to post a review on TripAdvisor. I am familiar with the situation you reported and am sorry for the fact that you had this unfortunate experience while a guest at our Resort. I understand that both our Guest Services Manager and our Maintenance Manager were present while the initial incident report were made and... More 

Bangkok, Thailand
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked a condo here via Airbnb for our family vacation on the Big Island. We stayed 4 nights total over New Year. This was an excellent location right next to a shopping center with a few restaurants, drugstore and grocery store. It's also very close to the departure point for the Fair Wind Cruises, which we really enjoyed. Since... More 

Helpful?
Thank bkkbang
Rhonda B, Assistant General Manager at Kona Coast Resort, responded to this review

Mahalo bkkbang for taking the time to share your recent experience on the Big Island with TripAdvisor. In Phase 1 of the Kona Coast Resort there are a handful of individuals who own their condominium outright and it must have been one of these that was booked through Airbnb. Those villas vary in décor and amenities as they are privately... More 

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