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Royal Kona Resort

3.0 of 5
75-5852 Alii Drive, Kailua-Kona, Island of Hawaii, HI 96740
Hotel amenities
Royal Kona Resort
Ranked #9 of 14 hotels in Kailua-Kona
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1,306 reviews from our community

Traveler rating
    275
    510
    269
    147
    105
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Families
211
 
Couples
577
 
Solo
40
 
Business
36
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Ellensburg, Washington
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 9, 2013

Stayed May 2-7, 2013. Great location w/i walking distance of several eateries of various menus. Friendly and helpful staff. On site parking. Luau several nights. Don the Beachcomer restaurant open Thurs-Sat only. Had best prime dinner in my life on Thurs night. Great bar w/ocean view and big screen tv's. Clean pools. ATM on site. Only drawback was shower hot... More

Was this review helpful? Yes 1
See 7 more reviews by wjhouston for Kailua-Kona
DofSales, Director of Sales at Royal Kona Resort, responded to this review
May 10, 2013

Aloha TA family, great to see a solid review from a Senior contributor. Definitely well traveled, and a doer of homework. It's always such a good idea when planning a trip to do the leg work, so you know wherever you've chosen to stay throughout the world, you'll be happy and all expectations will be met. Sorry about the hot... More

Brisbane, Australia
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 9, 2013

We had a lovely time at the resort . Had a room on the second floor overlooking the pool and ocean. Room was great and spent a far bit of time on the balcony watching the ocean and the spinner dolphins. great location with restaurants and markets only a 5 minute walk away. The expidia tour operated downstairs was very... More

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DofSales, Director of Sales at Royal Kona Resort, responded to this review
May 9, 2013

Aloha TA family, awesome to know they after traveling all the way from Australia, they had a wonderful time with us. Glad they loved seeing the dolphins in the bay, and the beautiful blue ocean we're blessed to be nestled against. Come and enjoy the great staff, amazing views, tasty food and beverage before you stroll along Alii Drive to... More

oxnard
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 8, 2013

Just returned from the Royal Kona Resort in Kailua-Kona and had the most relaxing vacation ever. Check in was quick, no long lines at there desk ever, I was always next to be helped or walked right up to desk during my week there, Michelle assigned us a great room beachside with a large lanai and view of the bay...........and... More

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DofSales, Director of Sales at Royal Kona Resort, responded to this review
May 9, 2013

Aloha TA family, Like night and day with the recent reviews, it's really about expectations. If you've done your homework (wherever you stay in the world) ask questions, confirm in advance any special requests, you too will have an amazing vacation. Our staff is kind, caring and truly want you to enjoy your stay. I'm really glad they found the... More

Svolvaer, Norway
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed May 8, 2013

We were put into the north tower (the oldest) with a ocean view on the 6th floor. The air conditioner main unit was above us and the bearings were going out. It had the sound and feel of a train every 30 seconds. The room was very very old and the bed was bad. WE spent one night there and... More

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See 4 more reviews by Frustrated1234567 for Kailua-Kona
DofSales, Director of Sales at Royal Kona Resort, responded to this review
May 9, 2013

Aloha TA Family, there are many, many accommodations to choose from in the islands. Sometimes it's important to do a little homework before you commit and book. Wherever your travels take you, please make sure to choose wisely, to ensure all of your expectations are met and exceeded. We strive to provide clean and well maintained rooms and facility for... More

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auckland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 8, 2013

We had a lovely stay at Royal Kona resort, Hawaii. we had 2 ocean view rooms which were nice. The bathroom was your standard size with a shower over the bath. The room was the standard hotel room with a large king bed (very comfortable). The only downside about the room was when you when onto the balcony - which... More

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DofSales, Director of Sales at Royal Kona Resort, responded to this review
May 9, 2013

Aloha TA family, it's nice to see our guests from NZ had a great stay here in Kona. Whats even better is their expectations were met, and from what I can see, exceeded. We don't boast about being the newest, fanciest, marble and glass palace, but what we do pride ourselves on is providing a clean, well maintained resort, while... More

Vancouver Island B.C.
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 7, 2013

Chose to stay here again because of a positive experience last year but thought customer loyalty would mean better consideration. Booked a Oceanview through a package and also booked a Partial Oceanview for our daughter and her husband separately later. All went smoothly last year and we were in a really nice spot on the right side of the main... More

Was this review helpful? Yes
DofSales, Director of Sales at Royal Kona Resort, responded to this review
May 8, 2013

Aloha TA family, it's sad to see a guest feels the way they do, especially a return customer. I tried to contact them via personal message on TA, but their account is not accepting emails, and they didn't specify their name or room number so I can research. For the record, when a customer has reached out to request specific... More

Victoria
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 6, 2013

just last week we had an opportunity to spend an evening at the Royal Kona. This hotel is aging rather well and is maintained properly. Our first day was about 13 years ago and the maintenance and upgrades suggest very little aging. Its location is ideal in the Kona area. The prime attractive feature is the bar and lunch areas... More

Was this review helpful? Yes
DofSales, Director of Sales at Royal Kona Resort, responded to this review
May 8, 2013

Aloha! Great to see our return guests from Canada had another wonderful stay, albeit a lengthy hiatus! Glad they loved out location, and the awesome setting at Don's Mai Ta Bar which truly has the best views in Kona. Hopefully we'll see them back again sooner rather than later! Much Aloha, More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed May 6, 2013

My girlfriend and I spent one night at the Royal Kona last week and can't really say we enjoyed our stay. The outside of the resort looks great but once you get into the actual rooms the story changes. The rooms had a musky smell and looked really outdated. The bathroom, specifically the shower/tub was gross with green mildew all... More

Was this review helpful? Yes
See 3 more reviews by Elliot J for Kailua-Kona
DofSales, Director of Sales at Royal Kona Resort, responded to this review
May 8, 2013

Aloha TA reviewers, It's too bad these guests has such and unfavorable stay, I truly hope the balance of their vacation in Hawaii was amazing and memorable. One note, if you are not satisfied with your accommodations, always check with the front desk, let them know (wherever you stay) in my experience, they will go out of their way to... More

Atlanta
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed May 6, 2013

My wife and I decided to visit the Big Island before moving on to Maui. We had not been back there since 1999. When looking for a resort we opted for the Royal Kona. We got a great deal with a free 3rd night if we booked for two. We chose a corner king unit and were given a top... More

Was this review helpful? Yes
DofSales, Director of Sales at Royal Kona Resort, responded to this review
May 8, 2013

Aloha TA Family, Glad they enjoyed the wonderful location, views and staff. Our sister resort in Maui is truly another wonderful place to stay, but is like comparing apples and oranges, as is the pricing. Although we're not the newest kid on the block, we do strive to provide the best value for location in Kona. There are newer resorts,... More

Senior Contributor
26 reviews 26 reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 6, 2013

This isn't the newest resort around, but it was very nice for what we needed (better than I expected). We just needed somewhere cheap to stay the first night we arrived before driving over to the other side of the island to see the volcano, and this one had the best deals when I quickly looked on a search site.... More

Was this review helpful? Yes
See 5 more reviews by rygentry for Kailua-Kona
DofSales, Director of Sales at Royal Kona Resort, responded to this review
May 8, 2013

Aloha TA family, another solid review from a Senior Contributor, glad they found a great deal for their one night with us. Too bad they didn't take time to stop by Don's Mai Tai Bar for happy hour drink and pupu specials! Great tips too, we're located conveniently on Alii Drive, steps away from dining, pubs, shops, galleries, farmers market,... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Ocean views(29)
  • Great location(28)
  • Pool area(14)
  • Breakfast buffet(13)
  • Lagoon tower(11)
  • Rental car(11)
  • Front desk staff(10)
  • Friendly and helpful(10)
  • Happy Hour(7)
  • Mai Tai bar(7)

Additional Information about Royal Kona Resort

Address: 75-5852 Alii Drive, Kailua-Kona, Island of Hawaii, HI 96740
Region: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Bar/Lounge Beach Business Center Fitness Center Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotels in Kailua-Kona
#4 On the Beach Hotels in Kailua-Kona
#5 Top resorts Hotels in Kailua-Kona
#8 Family Hotels in Kailua-Kona
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
Royal Kona Hotel Kailua-Kona
Royal Kona
Royal Kona Kailua
Royal Kona Resort Hawaii/Kailua-Kona

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Royal Kona Resort
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