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Royal Kona Resort

75-5852 Alii Drive, Kailua-Kona, Island of Hawaii, HI 96740
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Royal Kona Resort
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Royal Kona Resort
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1,985 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Royal Kona Resort
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Melbourne
Top Contributor
75 reviews 75 reviews
60 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is in a great location right on the ocean front and although we booked a sea view room, looking over the service yard and air conditioning units wasn't what we anticipated. The staff admittedly were very good about this when we complained and relocated us to a room on the opposite side of the hotel that looked over... More 

Was this review helpful? Yes
DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha TA family, overall, seems like our guests from AU enjoyed their stay with us, and in Hawaii. Its not a secret, we're not the newest resort in Kona, but for what we lack in marble and glass, we strive to make up for in location and class. Our rooms are older, but clean and well maintained. A long wait... More 

Akron, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Our stay at the Royal Kona Resort was a perfect way to start out our very first visit to Hawaii. We had a very comfortable room and king-sized bed with a balcony that overlooked the palm trees and the waves crashing onto the rocks. We were surprised with a complimentary bottle of champagne for our wedding anniversary. The location was... More 

Was this review helpful? Yes
DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha TA family, really nice to see our guests from OH had an awesome time with us celebrating their anniversary. I'm glad the little surprise we had for them really topped it off! We love being the perfect way to start a vacation, there are so many places to stay in Hawaii, we strive to be the best value for... More 

2 reviews
2 of 5 stars Reviewed 1 week ago

I travel for a living with the airlines. I read all the reviews before I booked it. I didn't have a good feeling during my stay. Every time I dealt with the staff I was left I was left dissatisfied both in their service and attitude. They were friendly.....just barely. They seem burned out on tourist in general. The not... More 

Was this review helpful? Yes
DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha TA family, sorry these guests didn't enjoy their stay with us, I'm hoping that because they work in the airline industry they'll be able to return to the islands, and enjoy all the awesome things Hawaii has to offer. Mahalo! More 

Hilo, Hawaii
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Amazing value for what you receive. The views from their balconies are incredible. The sunsets are perfect. Super close walk to shops and great food and drink and to sign up for touristy excursions as well. The bar downstairs is great as well. Great place to put your feet up in their comfy chairs while enjoying a drink and watching... More 

Was this review helpful? Yes 1
DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha TA family, we love knowing our Kamaaina (local residents) from Hilo had a great stay with us. I'm glad they loved the views from the rooms and grounds, and viewing the sunset from just about every location on the resort. True, we have the best location, steps from Alii Drive's many dining and shopping stops, along with the farmers... More 

Sylmar, California
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location and awesome view. Easy access to beach restaurants and shops. Good music in the Don The Beachcomber bar. Clean rooms with lanai big enough for enjoying outdoors too. Got a great package deal with Expedia (hotel and airfare). We made 6 scuba dives (including the manta night dive) and a visit to the volcano.

Was this review helpful? Yes 1
DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha TA family, wow, short, sweet, but definitely a SOLID review! Glad they were able to find a great package deal on one of our travel partner websites, many times packaging your stay, air, room and car, is the best deal out there. Awesome they were able to enjoy Hawaii, above and below the water! Great tip too, ask your... More 

Colorado Rockies
Top Contributor
136 reviews 136 reviews
47 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Last minute plans due to a missed flight. Didn't want to drive back across the island and return, so got a room to spend the night. VERY pleasantly surprised by the outstanding customer service, comfortable room, great breakfast buffet. (Love the Japanese inspired options of miso, salad and seaweed at breakfast buffet. Will definitely stay again. I'm normally NOT a... More 

Was this review helpful? Yes 1
DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha TA family, really pleased to know these guests had such great things to say about their recent stay with us. It's awesome to know they loved our "outstanding" customer service, comfortable rooms, and the nice variety of food items we offer on our breakfast buffet. It's great they could enjoy all these wonderful things we boast about, all while... More 

Kailua-Kona, Hawaii
Top Contributor
70 reviews 70 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was very pleased with our stay at The Royal Kona. We had a fantastic room with a balcony overlooking the ocean and luau grounds. The restaurant and bar are fantastic with a very friendly staff. Walking distance to several shops and restaurants downtown Kona. Even though we were only here for the weekend, we enjoyed our time here immensely.... More 

Was this review helpful? Yes 1
DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha TA family, really great to see another one of our Kamaaina (resident) guests share their stay with us. I"m glad to know they were pleased with their fantastic room with a view, the lanai that overlooks the grounds and ocean, and to top it off, our amazingly friendly and accommodating staff. Sometimes little mistakes happen like with these guests,... More 

Halifax, Canada
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We like the Royal Kona very much. The setting is magnificent. We love the pool area ,the wonderful views from the attractive bar area,dining room and ocean view rooms. We also appreciate the attractive landscaping and the care taken by the gardeners to make the area around the lobby so pretty. During previous visits to Kona we have greatly enjoyed... More 

Was this review helpful? Yes
DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha TA family, its so awesome to see more of our return guests sharing their great stays with us. I know Canada is a long way away, and we want to ensure no matter where you're traveling from, all of your needs, wants and desires are taken care of, exceeding all expectations. I'm glad to know, these guest being loyal,... More 

Hamilton, Ontario
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at this resort for 2 nights at the end of our two week vacation. The rooms were very large, nice view with coffee maker and fridge, large king size bed. Nice and close to the airport and close to all restaurants and stores along the strip. Our only complaint was when we tried to get... More 

Was this review helpful? Yes
DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha TA family, I'm glad to know our guests from Canada had a great stay with us, being the last teo nights of their 2 week vacation. Sorry about the wifi problem, but as I've been trying to share to get the word out, we're currently in the active process of upgrading the wifi signal from the rooms, grounds and... More 

Honolulu
Contributor
13 reviews 13 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Royal Kona Resort (originally the Kona Hilton when first built in the 60's) is the only "landmark hotel" situated on Ali'i Drive in the heart of Kailua-Kona. If you're into 60's nostalgia and Tiki culture, you will appreciate this hotel designed by the late Pete Wimberly, one of the foremost Hawaii architects responsible for many classic hotels and landmarks... More 

Was this review helpful? Yes 2
DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha TA family, it's great to have a return, Kamaaina (resident) guest share with us. It's awesome to know the history they have, and shared that with us all. We work hard to ensure we exceed our guest expectations, and our local clientele are truly an important part of our guest mix. Glad they return for our location, views, relaxed... More 

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Kailua Bay Junior Suite (34)
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