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Royal Kona Resort

3.0 of 5 75-5852 Alii Drive, Kailua-Kona, Island of Hawaii, HI 96740
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Royal Kona Resort
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Royal Kona Resort
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1,782 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Miller, Missouri
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed in Maui and then here on our Hawaii trip, and got married while in Maui. Our travel agent made our reservations and said the hotel leave a bottle of champagne in the room for honeymooners. Well, they did....and they also upgraded our room from a partial ocean view to oceans view.....AND put us in a mini-suite!!!! That was... More

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Bellevue, Washington
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel for just one night, prior to setting out for the volcano and Hilo side. Lasting impression is that it has probably the best Mai Tai bar in all of Kona - as it is right out on the ocean as an open air bar extension from hotel. The be sure, this is an old property... More

Was this review helpful? Yes 1
DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha TA family, I'm glad their one night with us was enjoyable, and the Mai Tai's at Don's mai Tai bar left a lasting impression. True, we're not the newest kid in town, but we do strive to provide clean, well maintained rooms and grounds for our guests to enjoy. We also have the best location for the best value... More

Mount Pleasant, Wi
Contributor
19 reviews 19 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We received an upgraded ocean front room on arrival. The room is clean, but dated. It isn't like we spent that much time in the room anyways. The view was spectacular! We had a few issues with the room keys not working first try, but the staff was always quick to respond. There are complaints of no WiFi and all... More

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DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha TA family, great to see another return guest had another great stay. We do offer wifi for a nominal fee in the guest rooms, as well as complimentary wifi at Don's Mai Tai Bar. Glad they enjoyed the sunsets from their room nightly, we truly have the best location in Kona. We'll look forward to seeing them again soon!... More

toronto
Contributor
14 reviews 14 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have been coming to the BI for about 10 years and started using the Royal Kona 5 years ago as my base for the first night or two of the trip. If you are looking to be walking distance from the shops, restaurants and bars, there is no better choice. The hotel is clean and has updated over the... More

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DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha Ta family, great to see another loyal returnee sharing their stay. He nailed it, we offer the best location for the best value in Kona, hands down. True, there are other luxury resorts available on the Big Island, and you'll also pay double, triple and more to stay there. We strive to offer clean, well maintained rooms and grounds,... More

2 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

We spent a week at the Royal Kona Resort and could not have asked for a better experience. Everyone at the resort was friendly and helpful. Jennifer at the Expedia desk was very helpful when booking our off site activities. Resort was clean, food was good, drinks were amazing. A great place to spend my 30th wedding anniversary. I WILL... More

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DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha TA family, so nice to see these guests had a fantastic 30th anniversary with us, We're pleased to know they enjoyed the rgeat staff, great location and terrific food and beverage. We'll look forward to helping them celebrate 31 with us again next year. Mahalo! More

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here from 2014/10/29~30 Me and my wife Stander ocean view The goods: 1. Kind and helpful staff 2. Good location, walk distance to shops, and restaurants 3. Good ocean view, I recommend having breakfast there, despite all the birds around you and it cost $18 per person, I saw dolphins. 4. Good bar 5. Big and clean room... More

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DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha TA family, another solid review from some very satisfied honeymooners! Glad to know they enjoyed all the great things we boast about, great staff, excellent location, terrific food and beverage, great rooms, convenient safe parking, etc. True we're not the newest kid on the block, nor do we charge the 4 star prices, we're a solid 3 star with... More

Contributor
12 reviews 12 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here for 5 nights recently.. Had read mixed reviews before I came so came here with open mind. Yes we had to pay for parking , we knew that so wasn't a problem.. Checked in fine, we were in main block which suited us on floor 3. I had read reviews about a musty smell in the halls and... More

Was this review helpful? Yes 2
DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha TA family, glad to know that they had a great time and enjoyed their stay with us. Concerned about the wifi comments, when we installed the wifi 7 years ago, it was state of the art, now it's time to upgrade. We just passed our Elevator Inspection with flying colors, so funny noise or not, they are safe and... More

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

WiFi is not free (however, water and electricity is :) ) and quite pricy. Moreover once you pay, it is for one device only and extremely slow - sometimes not working at all. Hopeless in 2014. Parking isn't free either, so try parking at the free spots by the tennis courts. Hotel is located nicely but is worn down. So,... More

Was this review helpful? Yes 1
DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha TA family, interesting review, just want to clarify a couple topics. Each of the 3 towers have all of the same categories, so one tower is not more expensive that the other, it's the category of room you book, make sense? good tips though, as I always say, wherever you travel, if you are not happy with you accommodation,... More

Chicagoland, IL
Top Contributor
67 reviews 67 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros: Situated on Ali'i drive just south of all the shopping and restaurants. Private parking lot with plenty of parking. Two pools - a traditional one and an ocean-fed saltwater lagoon with a pretty beach setup (but I'd recommend water shoes). Comfortable enough beds, pretty clean rooms and common areas. Cons: No free wifi - costs $10 for ONE device.... More

Was this review helpful? Yes 1
DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha TA family, glad these guest shared, though I'd like to reiterate what I commonly suggest, guest should do their homework wherever their travels take them. It's not a secret that we have a nominal fee for parking, just like the competition does. We also charge a nominal fee for in room wifi, but free wifi is offered at Don's... More

Auckland, New Zealand
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Even though this is an older hotel, the room was tidy enough and quite spacious with a large balcony which gives you great views of the ocean and the sunsets in the evening. It has a nice pool area and is walking distance to the township, close to many bars and restaurants. Was good to do some laundry here too... More

Was this review helpful? Yes
DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha TA family, great to see our guests from New Zealand had such a great stay with us. I'm so happy they found the location to be perfect, and that they loved the views from our rooms and grounds, and appreciated the amenities our resort offers. We appreciate their kind words and look forward to welcoming them back again soon! More

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Additional Information about Royal Kona Resort

Address: 75-5852 Alii Drive, Kailua-Kona, Island of Hawaii, HI 96740
Location: United States > Hawaii > Island of Hawaii > Kailua-Kona
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Royal Kona Resort 3*
Number of rooms: 436
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Also Known As:
Royal Kona Hotel Kailua-Kona
Royal Kona Kailua
Royal Kona Resort Hawaii/Kailua-Kona

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