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Royal Kona Resort

75-5852 Alii Drive, Kailua-Kona, Island of Hawaii, HI 96740
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Royal Kona Resort
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2,089 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Copenhagen, Denmark
Level Contributor
61 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It might not be the newest and the rooms are perhaps a little dated, but this place has something else. Atmosphere. It is somewhat tacky and worn but for some reason that's excactly how I would like a Hawaiian resort to be. It felt authentic somehow. Aside from that very subjective comment, the staff is very friendly and helpful. The... More 

Was this review helpful? Yes 1
Philly
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is showing a bit of age, but the service people were very friendly and helpful. Also, the location is perfect - a few steps right into the middle of Kona.. Bar was fantastic (food there was above average). The restaurant is ok. Overall -- pretty good value and a comfortable place to stay.

Was this review helpful? Yes 1
Utah
Level Contributor
99 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our 2nd trip to the Royal Kona and just like the last time, we loved it. The management was outstanding and provided great care and the staff were all friendly and their Aloha spirit was everywhere. Some refer to it as 'dated', but to me this resort has charm and charisma that most newer places lack. One can... More 

Was this review helpful? Yes 1
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Loved our ocean view Room . Dining was beautiful next to the beautiful blue ocean . Stayed 10 days . Close to shopping . Friendly service . Great show and dinner .next to beach a skip and a hop away . Private little beach . Watchin whales swim by .

Was this review helpful? Yes 1
Wash DC
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is not new. It's style is dated, but everything seemed to work and nothing was obviously worn -new carpet, bathroom updated, flat screen TVs. The check-in/check-out lines at the desk were slow. The parking fee is a pain, but we expected it. If a bell-hop wasn't grabbing our luggage to help us to our room then at least... More 

Was this review helpful? Yes 1
Signal Hill, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

The Royal Kona is an older hotel but our room was not run down. Our room had a beautiful ocean view. On the nights of the hotel luau, we could watch from our balcony. Our room was clean & comfortable and had a very pleasant aroma. The only complaint we have with the room is the bath towels were thin... More 

Was this review helpful? Yes 2
DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha TA family, glad our guests from CA enjoyed their stay with us and will return again when their travel plans being them back to Kona. An update, we're working towards upgrading our towels, in room and pool in August, so this should rectify this concern. As for outsiders in our Private Lagoon, we're patrolling our grounds regularly, sorry we... More 

Clackamas, Oregon
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The Royal Kona Resort is not the fanciest place to stay on the island by far, but it's really hard to beat their excellent location, views and friendly, helpful staff. We found their rooms to be clean and tidy, with AC! If you are wanting to wander Kona, you can't get much closer, with nearly all of the best restaurants... More 

Was this review helpful? Yes 2
DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha TA family, great to see another satisfied guest sharing their experience. It's apparent they do their homework when they travel so all of their expectations are met and exceeded. Glad they enjoyed out great location, our friendly and helpful staff, delicious food and beverage and more. We'll look forward to welcoming them back again on their next visit to... More 

Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago

What a dump! When we pulled up to the hotel we were wowed. After checking in we went to our room and we're greeted by mold spores answer dirty carpet. Our entire stay the maids did a half asset job of cleaning. The floor indicators on both elevators did not work. The only thing good about the hotel was it... More 

Was this review helpful? Yes 1
DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha TA family, sorry to hear we didn't live up to this guests expectations. I'm hoping they were able to enjoy their Hawaiian vacation despite these noted concerns. Mahalo More 

Whitianga, New Zealand
Level Contributor
70 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall the complex is fine although it's looking a bit shabby here and there. Ou room was very musty when we opened the door but the air-con was already on so maybe that was the cause. No one showed us to our room from check in they just pointed the way and left us to it. That was fine for... More 

Was this review helpful? Yes 2
DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha TA family, glad out guests from NZ shared their stay with us, I appreciate their informative concerns and information. We have amazing views from most our rooms, even the standard view rooms can see the ocean. glad they had a nice time, I hope they'll choose to stay with us again. FYI, we do charge a nominal fee of... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

If you want to avoid traffic and stay within walking distance of the village - this is the place. Comfortable and affordable - beautiful view of the bay or the mountain. You can walk to the village shops and restaurants. Fourth of July parade passed in front of the hotel and the fireworks were visible right off the lanai of... More 

Was this review helpful? Yes 1
DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha TA family, what a nice to the point review, I'm really glad they shared. they identify all the great things we continually share, views, location, ease to shopping and dining, and of course, we being the best value in Kona. Remember too when booking a room in Hawaii or anywhere in the world now, ask about "Resort Fees" We... More 

Hotel Review Summarization

What travelers say

  • Ocean views(15)
  • Great location(14)
  • Pool area(8)
  • Breakfast buffet(6)
  • Lagoon tower(5)
  • Front desk staff(5)
  • Parking lot(3)
  • Friendly and helpful(3)
  • Happy Hour(3)
  • Rental car(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Pool/beach area (140)
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Other (295)

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Amenities (64)
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Beach (20)
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Garden View Room (17)
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Kailua Bay Junior Suite (34)
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Ocean View Room (28)
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Partial Ocean View Room (21)
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Pool (23)
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Restaurants and Bars (34)
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The Hotel (183)

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Hotel & grounds (10)
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Pool/beach area (3)
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View from room (2)
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Business center/function rooms (2)
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Room/suite (5)
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Dining (5)
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Other (5)
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