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Royal Kona Resort

75-5852 Alii Drive, Kailua-Kona, Island of Hawaii, HI 96740
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1 room 1 guest
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Royal Kona Resort
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2,134 Reviews from our TripAdvisor Community

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Traveler rating
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387
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (627)
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Houston, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed yesterday NEW

Room wasn't ready when we arrived, ok I can wait, but at the bar with $14.00 mat tai's...really? Why does HI feel it is necessary to rake tourist to death? Room had bugs, wasn't the 2 doubles I request 9 weeks earlier, towels were well lets say I didn't use them, bought my own. Then charged me $30.00 a day... More 

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Sweden
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were offered an upgrade to ocean view for $24 a day. We said no thanks and got it anyway for free. I don't know if they tried to make us pay more for the room, we already had or what happened. We got the most amazing view of the ocean and Kona, so thanks for that. The hotel is... More 

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Roanoke Rapids, North Carolina
Level Contributor
123 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed four nights while I was in Kona on business. The hotel is dated although a gem on the Kona coastline. Although the food service was OK (the food was good), the front desk really stinks and I mean stinks with a capital S. Several times I had minor questions or issues and not once did... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

Someone came in our room while we're out to eat; stole our labtop/headphone/backpack with full of my child's favorite books. Very Easy Access From Neighbors patio To patio. No security camera at all. Private lagoon is not clean. Room was not clean so we had to move to different room. Not recommend this hotel.

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Vancouver, Canada
Level Contributor
3 reviews
1 of 5 stars Reviewed 4 days ago NEW

Overall terrible experience - avoid at all costs. Lagoon tower room was dark, dirty, tattered, dated, and smelt of mildew. Garbage and dirty towels were still in the room when we checked in. We found mould in the leaky shower and the carpet was filthy and worn in entire room. When we notified the staff we were lectured that we... More 

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Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Recently stayed here whilst visiting the Big Island. A handy location walking distance to lots of Kona restaurants. Good car parking at $10 per day. Clean and tidy, although dated resort. We were in the tower away from main reception and bars so quiet. Rooms large. The negative was the extremely noisy air conditioning in the room, so loud we... More 

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1 review
3 of 5 stars Reviewed 5 days ago NEW

They charge $10 a day for parking for the people staying at the resort. when they have special events which is almost every night they charge the public $3.00 for parking. the people stsaying at the hotel can't get a parking place because the spots are taken up by the people attending the events. Also, we had very large bugs... More 

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San Diego
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed at the Royal Kona Resort during our family vacation. The resort is older and can definitely use a remodel. The pool is the smallest I've seen for a resort this size. There is no beach access from this hotel or any other hotel in Kona. You have to drive 10 minutes to access the beach. The good thing... More 

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Tucson, Arizona
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for 3 nights when in Kona. While not perfect, it was a nice place at a reasonable price. Our rooms were clean, and there were many activities available on the coast. The staff was nice. We had a beautiful view as well. We found the bar/grill service to be far from perfect. We ate there 2 nights... More 

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NY, NY
Level Contributor
274 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for two nights in the Ali'i Tower where the Reception area, pool, bar and restaurant are situated. Perhaps it was a busy weekend but I certainly did not feel the aloha spirit here. The staff were not rude, but I would not consider them to be overly friendly either. The resort consists of three buildings, the Ali'i Tower... More 

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Hotel Review Summarization

What travelers say

  • Ocean views(15)
  • Great location(14)
  • Pool area(8)
  • Breakfast buffet(6)
  • Lagoon tower(5)
  • Front desk staff(5)
  • Parking lot(3)
  • Friendly and helpful(3)
  • Happy Hour(3)
  • Rental car(3)
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1,814 photos of this hotel

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Room/suite (240)
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Dining (76)
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Hotel & grounds (360)
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View from room (182)
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Pool/beach area (140)
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Family/play areas (3)
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Bathroom (34)
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Business center/function rooms (3)
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Other (320)

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Amenities (64)
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Beach (20)
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Garden View Room (17)
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Kailua Bay Junior Suite (34)
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Ocean View Room (28)
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Partial Ocean View Room (21)
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Pool (23)
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Restaurants and Bars (34)
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The Hotel (183)

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Hotel & grounds (10)
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Dining (5)
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Pool/beach area (3)
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View from room (2)
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Business center/function rooms (2)
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Room/suite (5)
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Other (5)
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