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Four Seasons Resort Hualalai at Historic Ka'upulehu

5.0 of 5
72-100 Ka'upulehu Drive, Kailua-Kona, Island of Hawaii, HI 96740
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Four Seasons Resort Hualalai at Historic Ka'upulehu
Ranked #1 of 14 hotels in Kailua-Kona
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1,052 reviews from our community

Traveler rating
    909
    80
    31
    20
    12
See reviews for
Families
247
 
Couples
505
 
Solo
9
 
Business
66
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Boston, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 17, 2013 NEW

I cannot begin to explain how beautiful this property is and their attention to detail is second to none. As a corporate event planner, I would not hesitate to recommend this property to any group large or small. It will be the easiest program you have ever done they think of everything before you even get a chance to ask... More

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Rheba C, Executive Office at Four Seasons Resort Hualalai at Historic Ka'upulehu, responded to this review
May 20, 2013

Aloha from Hualalai, Your Four Seasons Resort Hualalai 'ohana sends you our warmest greetings! What lovely compliments you paid us in your review - mahalo! We look foward to welcoming you back with your family for a true vacation - no work involved! Please do not hesitate to contact me if there is ever anything I can do to assist... More

Mumbai (Bombay), India
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 17, 2013 NEW

This is an excellent resort in every way. The service is particularly outstanding from all staff. In terms of history, beauty and location also it is v good. It just made me feel relaxed upon arrival.Wish to thank the Guest Services Manager for going the extra mile to make my stay perfect.

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Rheba C, Executive Office at Four Seasons Resort Hualalai at Historic Ka'upulehu, responded to this review
May 20, 2013

Greetings from Hualalai! We are so happy to hear that you were relaxed as soon as you arrived at our resort. I am also happy to hear that our Guest Services Manager went the extra mile to ensure a lovely visit for you. We hope you will return many times in the months and years to come. Please do not... More

Ramsey, Minnesota
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 16, 2013 NEW

This hotel has the best service I have ever experienced. It's expensive, and you pay for it - but the staff is very well trained on being attentive to their guests. If you're walking a path at night a a staffer is out in a golf cart, they immediately pull over the turn off thir lights as they wait for... More

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Rheba C, Executive Office at Four Seasons Resort Hualalai at Historic Ka'upulehu, responded to this review
May 16, 2013

Greetings from Hualalai! You are so correct when you say "It's all about the service." We are blessed to have a wonderful staff who are so willing to extend their aloha and I am pleased to hear that you were the happy recipients! Thank you (mahalo) for your positive feedback. We hope you will return many times in the months... More

Senior Contributor
42 reviews 42 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 13, 2013 via mobile

I flew to Kona to stay at the four seasons with my adult children and about 50 friends for a birthday bash. We were greeted with a fresh flower lei and a Mai tai , then taken by golf cart to our suites and rooms. The rooms were fantastic . The rooms simply and elegantly appointed , very quiet with... More

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See 5 more reviews by soarinval for Kailua-Kona
Rheba C, Executive Office at Four Seasons Resort Hualalai at Historic Ka'upulehu, responded to this review
May 15, 2013

Greetings from Hualalai! I am thrilled to hear that you and your family visited with us here at Four Seasons Resort Hualalai recently to attend a "birthday bash," and I am doubly thrilled that you built a beautiful memory. We are fortunate to have a wonderful staff and I am pleased to hear that you were the happy recipient of... More

Los Angeles, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 12, 2013 via mobile

Incredible five nights in a suite with both a steam and outdoor shower! They think of everything, a book light next to the bed, four kinds of coffee creamer in the fridge, a toaster in the room, real candles. I'm spoiled forevermore by the service, food, staff and setting. So many pools (one pond for snorkeling and a lap pool)... More

Was this review helpful? Yes 1
Rheba C, Executive Office at Four Seasons Resort Hualalai at Historic Ka'upulehu, responded to this review
May 15, 2013

Thank you for taking the time to post your lovely comments regarding your recent stay here at Four Seasons Resort Hualalai. I am delighed to hear that you are "spoiled forevermore." We accomplished our goal! Please return many times in the months and years to come, whenever you need a little pampering in your life. With warmest aloha, Rheba Crane... More

El Dorado Hills, CA
Top Contributor
128 reviews 128 reviews
29 hotel reviews
Reviews in 49 cities Reviews in 49 cities
180 helpful votes 180 helpful votes
5 of 5 stars Reviewed May 11, 2013

We have thought about staying at the Four Seasons Hualalai for many years. But seeing that it was voted #1 Hotel in the World for 2013 by TripAdvisor members ended our indecision. What an honor, wow! We had to go! We booked an 8 night stay. You can find fancier, pricier and more exotic places around the world to stay.... More

Was this review helpful? Yes
See 4 more reviews by Michaela for Kailua-Kona
Rheba C, Executive Office at Four Seasons Resort Hualalai at Historic Ka'upulehu, responded to this review
May 15, 2013

Aloha!! You are so incredibly kind and gracious to mention not only me, but Florian, Gilles and Kent as well in your glowing review. Mahalo! As you discovered, we are quite fortunate to have a wonderful staff who are so willing to extend their aloha. We were overwhelmed and quite honored that the Trip Advisor voters named us #1 Hotel... More

Toronto, Ontario
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed May 11, 2013

Our recent 8 night stay (April 18 to 26) at the FS Hualalai was exactly what we needed after a long Canadian winter. Arrival/check-in was fast, friendly and personable. It feels like we have arrived home when we enter the lobby. Our room wasn't quite ready since we arrived early, but off to the Beach Tree restaurant for an amazing... More

Was this review helpful? Yes 3
See 3 more reviews by kates70 for Kailua-Kona
Rheba C, Executive Office at Four Seasons Resort Hualalai at Historic Ka'upulehu, responded to this review
May 15, 2013

Aloha from Hualalai! Thank you (mahalo) for the wonderful review you posted following your recent visit here at Four Seasons Resort Hualalai to celebrate your birthday. Once again, Happy Birthday! I shared your lovely compliments with the people you specifically mentioned and they join me in sending our best regards to you. Although there are so many activities to enjoy... More

Toronto, Ontario
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 11, 2013

Great customer service in all areas of the resort. But very expensive, food and drink at all the restaurants and bars. The food is excellent though and big, so you can share. Lots to do. Enjoyed our stay.

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western US
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 9, 2013 via mobile

We have stayed here for years and this trip was good, but not as great as it has been. Mostly small issues, like a sunblock being broken by house keeping, raw chicken at dinner or poor service at the family pool/beach. Noisy guests having a wild party late at night... Without asking, the product was shipped to my home. The... More

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Rheba C, Executive Office at Four Seasons Resort Hualalai at Historic Ka'upulehu, responded to this review
May 16, 2013

Greetings from Hualalai, Thank you (mahalo) for taking the time to describe your most recent visit with us here at Four Seasons Resort Hualalai. I regret that there were a couple of "glitches" at the beginning of your stay, but I am happy to hear that we recovered nicely! You selected two of our super-star employees to point out -... More

Pinehurst
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 9, 2013

I have stayed here in the past and this stay was, by far, the best. The staff goes above and beyond the call and I would recommend it to everyone. The adult pool is great, if you have no children. If you have children, the kids pool is fantastic. The lagoon is great for all and there is a fourth... More

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Rheba C, Executive Office at Four Seasons Resort Hualalai at Historic Ka'upulehu, responded to this review
May 16, 2013

Aloha from Hualalai! Congratulations on a successful fishing trip with Captain Ryan - 149 pound ahi is a real prize and so delicious! I am delighted to hear that you had an over-the-top Hualalai experience and I hope you will continue to make this beautiful resort your vacation destination for years to come. Please let me know any time I... More

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Hotel Summarization (Beta)

What travelers say

  • Beach tree(58)
  • King pond(29)
  • Adult pool(19)
  • Very nice(18)
  • Lava rocks(13)
  • Ocean views(11)
  • Golf cart(8)
  • Room service(8)
  • Top notch(6)
  • Best hotel(6)

Additional Information about Four Seasons Resort Hualalai at Historic Ka'upulehu

Address: 72-100 Ka'upulehu Drive, Kailua-Kona, Island of Hawaii, HI 96740
Phone Number:
Region: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotels in Kailua-Kona
#1 Family Hotels in Kailua-Kona
#1 Top resorts Hotels in Kailua-Kona
#1 Luxury Hotels in Kailua-Kona
#1 Romantic Hotels in Kailua-Kona
Price Range: $$$$
Hotel Class:5 star (5*)
Reservation Options:
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Also Known As:
Four Seasons Resort Hualalai At Historic Ka`Upulehu Hotel
Four Seasons Resort Hualalai At Historic Ka`Upulehu Hotel Kailua-Kona
4 Seasons Resort Hualalai At Historic Ka`Upulehu
Four Seasons Resort Hualalai
Four Seasons Kailua Kona
Four Seasons Kailua-Kona
Kailua-Kona Four Seasons
Four Seasons Hawaii
Four Seasons Hualalai
Four Seasons Resort Hualalai At Historic Ka'Upulehu Hawaii/Kailua-Kona

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Four Seasons Resort Hualalai at Historic Ka'upulehu
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