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Four Seasons Resort Hualalai at Historic Ka'upulehu

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72-100 Ka'upulehu Drive, Kailua-Kona, Island of Hawaii, HI 96740
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USD 1000 Resort Credit
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1 room 1 guest
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Four Seasons Resort Hualalai at Historic Ka\\
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1,956 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (622)
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Sliema, Malta
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

After spending the first 6 days of our "Hawaiian island tour" on Maui, we were curious to arrive on the Big Island and especially at the Four Seasons. The choice of hotel was based on its best rating here on TA, so naturally expectations were high - and we were not let down. In total we stayed 10 nights here,... More 

Was this review helpful? Yes 1
Honolulu, Hawaii
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

expensive but worth the money,love their hospitality ,they really treat their guests as god!!and coming to the beauty of the resort have never seen anything that beautiful..truly paradise....management was very helpful ,food was good..

Was this review helpful? Yes 1
Aspen, Colorado
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I discovered the Four Seasons Hualalai Hotel in early 2000. Since then, I have been to Hualalai more than 15 times, but I stopped going in 2014 after years of witnessing the hotel's product quality and customer service levels decline significantly from their peak in the early 2000's. Unfortunately, the Four Seasons Hualalai Hotel today delivers a three star experience... More 

Was this review helpful? Yes 11
Abby H, Public Relations Manager at Four Seasons Resort Hualalai at Historic Ka'upulehu, responded to this review

Aloha Rocky, Thank you for sharing your detailed comments and concerns with us. We appreciate your many visits to Hualalai over the years and apologize for your disappointment and frustration during your more recent visits. We would love to further discuss the issues mentioned. At your convenience, please contact our Regional Vice President and General Manager, Robert Whitfield. He can... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

The resort is incredible but be very careful using the management company renting the villas. They claim they can't do anything about issues and the cleaning company can charge any additional fees after you leave without recourse. Absolutely go to the resort, stay at the resort, but be very careful with villa rentals, esp our experience with Rudeske property mgmt.

Was this review helpful? Yes 4
Abby H, Public Relations Manager at Four Seasons Resort Hualalai at Historic Ka'upulehu, responded to this review

Aloha Tony, Thanks so much for sharing your thoughts and concerns. We are thrilled you enjoyed and would recommend the Resort. We apologize for your less than satisfactory rental experience. We love to welcome visitors as our guests at Four Seasons Resort Hualalai directly or through our exclusive rental program, Hualalai Villas and Homes. This way we can ensure your... More 

1 review
5 of 5 stars Reviewed 1 week ago

Expensive but worth every penny. The staff, food, and amenities are top notch and will be incredibly hard to top. I'd love to visit other islands but it will be very hard to justify staying anywhere else in the entire state.

Was this review helpful? Yes
Abby H, Public Relations Manager at Four Seasons Resort Hualalai at Historic Ka'upulehu, responded to this review

Thanks so much Nick! We hope for the opportunity to welcome you back again soon! Mahalo nui loa! Abby Hawkins More 

Houston
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 1 week ago

We have rented homes at Hualalai on numerous occasions including three times this year, and have loved it. However, I just received an email that the Four Seasons is increasing its amenity fees to rental guests from $65 per day per adult to $250 per day per adult, and to $125 per day per child during peak season. A family... More 

Was this review helpful? Yes 15
Abby H, Public Relations Manager at Four Seasons Resort Hualalai at Historic Ka'upulehu, responded to this review

Aloha from Hualalai!, Thank you for your patronage of Hualalai over the years. We apologize for your disappointment in the rental fee structure. We are indeed changing the pricing structure based on seasonality and demand, similar to that of hotel rooms rates and airline tickets. This pricing will vary over the course of the year, at times higher than others,... More 

NYC
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family had a great time at the resort. The room size is lager than usual. And the hotel provides rollaway bed free of charge if needed. My 10y and 8y old sons enjoyed snorkeling in the King's pond and playing at the pool. They finished their day of blast with an outdoor shower at our room which was one... More 

Was this review helpful? Yes
Abby H, Public Relations Manager at Four Seasons Resort Hualalai at Historic Ka'upulehu, responded to this review

Aloha Mei G! Thanks so much for sharing your experience with us! We're so glad that you and your boys enjoyed the room, pools, water activities, the smoothies and dinner! We can see how the outdoor shower might be the perfect end to a busy day for young boys! We love knowing they enjoyed it. We look forward to welcoming... More 

Sittingbourne, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

From the outset this hotel exceeded our already very high expectations. Coming from the UK, Hawaii always seemed a bit out of reach from a distance perspective. My new boss signed off a three week vacation and we went for it. First day and I'm in the pool with William Hague and his wife. I don't normally get star struck... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The service from check-in to check-out was top notch. The dining and food at the resort was fabulous and we tried all the restaurants on site. While all the restaurants were different they were equally fabulous. The adult pool service & drinks were great and when some of the adults were too loud one of the servers asked them to... More 

Was this review helpful? Yes
California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I came here for a long weekend, just 4 days over 4th of July. It was so good that my husband begged me to consider extending the stay, but I had to get back to work. Pros: Location: This was our first trip to the Big Island. I did my research so I knew that we wouldn't... More 

Was this review helpful? Yes 3
Abby H, Public Relations Manager at Four Seasons Resort Hualalai at Historic Ka'upulehu, responded to this review

Aloha thejulia! Thanks so much for sharing your detailed and thoughtful review! While reading it felt like we were reliving your trip! You're right on the mark that the Resort isn't glitzy, we are going for an understated, earthly elegance. We love knowing you enjoyed the grounds and found it to be unique and unpretentious. Those are amazing compliments for... More 

Hotel Review Summarization

What travelers say

  • Beach tree(44)
  • King pond(15)
  • Adult pool(11)
  • Very nice(9)
  • Golf cart(8)
  • Lava rocks(6)
  • Room service(5)
  • Ocean views(5)
  • Eagle Rays(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities (138)
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Beach (7)
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Beach Tree Pool (4)
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Deluxe Suite - Ocean View (45)
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King's Pond (15)
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Lap Pool (5)
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Ocean-View Room (24)
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Pool (7)
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Restaurants and Bars (6)
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Seashell Pool (4)
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The Hotel (53)

Management photos: Courtesy of the property manager

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Hotel & grounds (25)
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Room/suite (22)
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Dining (18)
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View from room (1)
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Other (13)
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