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Sol Garden Istra

#4 of 15 Hotels in Umag
Certificate of Excellence
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Katoro BB, Umag 52470 , Croatia
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1 room 1 adult
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Sol Garden Istra
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525 Reviews from our TripAdvisor Community

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Kraljevica, Croatia
Level Contributor
4 reviews
2 of 5 stars Reviewed 5 days ago NEW

The room was dirty (dust, dirty bathroom), the furniture was damaged, linens were turned upside down and the room looked like it was not vacuumed. There is no separate shampoo for hair and body, but only one big bottle of soap that is used for hands, hair and body, which would be probably ok if it wasn't a 4-star hotel.... More 

Helpful?
Thank Katarina P
Zagreb, Croatia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderfull location, near sea, rooms nice, comfortable, clean, food and wine selction very good, pleasen staff, profesional. Wellness and massage perfect. Parking for car in front of hotel, nice swiming pool, clear water, hotelh has souvenir shop and tobacco shop also.

Helpful?
1 Thank Thajdi
Ljubljana, Slovenia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel ca. 150 m from the sea. Great location for relaxation. Excellent location for bikers and cyclists. Istra is beautiful. Rooms are spacious, clean, they have a balcony as well. The food was very very good and the stuff were friendly and compliant. Hotel needs some renovation, corridor carpets can not be even cleaned anymore, they must be changed.... More 

Helpful?
1 Thank Peter T
Portogruaro, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 15, 2015

Having booked at the very end of a long season( i think they open in March), we felt treated with kindness and nothing was too much in making our one night stay special. Room, spacious and clean, use of indoor swimming pool and gym included in price. We booked half board for only euro 84.00(for 2 person) We thought the... More 

Helpful?
1 Thank corrine w
Ljubljana, Slovenia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 12, 2015 via mobile

I was there at 28 october with my family for weekend and i can say that i was very suprised with hotel. Im usually never visit Adriatic sea or Croatia for years, especially Istria, because of better prices of really good destinations like Greece, Maldives, Tenerife and similar destinations and ofc more beutyfull sea side for same price or even... More 

Helpful?
1 Thank KrEntip
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed October 18, 2015 via mobile

My husband and I booked a last minute break to Croatia and came up with Sol Garden. Our room wasn't in the main hotel, but in "The Village". Room was spacious and the shower was very decent. Room was cleaned daily. It's definitely not UK 4* Standard, but it was clean. My only gripe really about the room was the... More 

Helpful?
Thank EternallyCullen
GexManagerITU, Manager at Sol Garden Istra, responded to this review

Dear EternallyCullen, thank you very much for your kind words and detailed feedback. I am really glad to hear that you enjoyed the time spent at our Sol Garden Istra. I have shared with my team, but specially with Daniel, all the compliments received by your side, as for us your satisfaction is definitely the best motivation ever. I would... More 

wolverhampton
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed October 17, 2015

Very well appointed rooms with large comfortable beds. There is hand wash by the sink and hair/body wash by the shower. The hairdryer is very poor so I would advise to take your own. Reception staff are very friendly and helpful and you can change your currency to kuna at the desk. Nice area to sit and have a drink... More 

Helpful?
Thank mozzaaa
GexManagerITU, Manager at Sol Garden Istra, responded to this review

Dear mozzaaa, Thank you very much for taking the time to share your impressions on TripAdvisor. We are delighted to read that you enjoyed your stay at our hotel. Thank you once again for all your nice compliments. We sincerely hope that we will have the opportunity to welcome you back soon! Regards from Umag, Maurizia Blažević Guest Experience Manager More 

Stirling, United Kingdom
Level Contributor
71 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed October 13, 2015

We are just back from a nice stay in this hotel. My only gripe is the 4 star rating. The room although a nice size was not as clean as a 4 star hotel should be. The food good but not 4 star quality. The outdoor pool, clean? yes. Good size ? yes. Temperature right? No way, Pingu the penguin... More 

Helpful?
Thank GreigB28
GexManagerITU, Manager at Sol Garden Istra, responded to this review

Dear Greig B, Thank you very much for sharing your comments about your stay at our hotel. Respecting every guest’s personal preferences, we are sorry if some of our services did not meet all your expectations. I would like just to emphasize that during the month of October all our guests can enjoy in the heated water of our indoor... More 

Slovenia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 8, 2015

The hotel is not as expected according to the description. Food in the restaurant is average and nothing special. Big hotel with a very croudy restaurant. Not proper value for the money. Not a 4 star hotel.

Helpful?
Thank BB142014
GexManagerITU, Manager at Sol Garden Istra, responded to this review

Dear BB1242014, First of all I would like to thank you for sharing your experience with us. We find every opinion helpful in improving our services, so they are more fitting to the wants and needs of our guests. I am sorry if we were not able to meet completely your expectations. Regarding the restaurant, it its true that it... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 28, 2015 via mobile

I stayed with my family in september and I have to say, I was very satisfied with the facilities that the hotel can offer. In the activities for adults and children a lot if effort was put in and it shows. My son was regularly in club 4 and he adored Gordana. We hope to see her next year and... More 

Helpful?
1 Thank Mcgree
GexManagerITU, Manager at Sol Garden Istra, responded to this review

Dear Mcgree, Thank you for submitting your experience of our hotel. Naturally as a family hotel we strive to have a fun and exciting activities program, so we are glad you and your family enjoyed our offer. Our animation team truly does put a lot of effort to make all the activities, and the evening shows, an adventure for the... More 

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