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All 16 Umag hotels

Sol Garden Istra

4.0 of 5 Resort   |   Katoro BB, Umag 52470 , Croatia
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76%
Ranked #5 of 16 hotels in Umag
A recent review
4 of 5 stars reviewed 4 days ago
JuneR64 Glasgow, United Kingdom
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301 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
Glasgow, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have just returned from 2 weeks in this hotel. On the whole it was a positive experience. Room large and very clean - and cleaned every day. Food was decent enough - lots of choice each evening nicely presented if very similar night after night - biggest complaint was rock hard fruit served each night and morning at breakfast... More

Was this review helpful? Yes 1
Vienna, Austria
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Positive: - Clubs and pools for small kids (up to 10). - The waitress by the upper kids pool stood out as she was one of the few smiling and friendly. - The Lion King show on friday night is quite amazing. Negative: - Attitude of the staff is very poor, at times rude. The lady at the reception I... More

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Gent
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

If you like a crowdy place, lots of noise, an impersonal approach, school cafeteria food, expensive wifi, poor breakfast, etc., this is your place to be ! If not, just avoid ! Fortunately we only booked for 4 days, but even then we were very very glad we could leave ..

Was this review helpful? Yes 1
Zagreb, Croatia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Many attractions for kids like swimming pools, slides, playground, mini clubs with lots of toys. Kids were happy. Breakfast and dinner were good. No free Wifi. Room was nice, lots of space. Bathroom is big and tidy.

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 2
Aviano, Italy
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 3, 2014

My family and I planned to go many times to this hotel this summer. But after one trip we will not be back. We booked a family room, which is two separate rooms with a door in between. The rooms are large and fit our family of four nicely. However the temperature is not controlled by the thermostat in your... More

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 2
IstraturistUmag, Manager at Sol Garden Istra, responded to this review

Dear Mr. Jonathan Z, First of all, I would like to thank you for choosing our hotel Sol Garden Istra for your stay in Umag. We appreciate your feedback and because it will serve us as a guideline towards improvement of our service and quality overall. I am really sorry that you have not contacted me during your stay because... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 1, 2014

Excellent hotel, friendly and helpful personnel and all-in-all beautiful place for active family vacation. Food (breakfast and dinner) is delicious. Hotel is located in a pine forrest and complete Katoro resort is one nice place.

Was this review helpful? Yes 3
IstraturistUmag, Manager at Sol Garden Istra, responded to this review

Dear Marko Š., Thank you for the time you have taken to write this review and for choosing our hotel in the first place. We are very happy to read that you have enjoyed every aspect of your stay. Thank you once again and we hope to see you again in the near future! Best regards, Maurizia Blažević Guest Experience... More

Rijeka, Primorsko-Goranska, Croatia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 18, 2014

for begining sorry for my english. I just arrived for my four days family vacation from umag (sol garden). when we choose this hotel, trip advisor was one of most important reason for our decision. in fact my family rather often take short holidays at italy, slovenia and croatia so i have some experiance in four stars hotel (like sol... More

Was this review helpful? Yes 1
IstraturistUmag, Manager at Sol Garden Istra, responded to this review

Dear Igor U, First of all I would like to thank you for sharing your opinion with us. This is of big importance because it shows us what we can do to make guests feel better at our hotel. We are really sorry you were not satisfied with the prices in our hotel. Sincerely, I do not think it is... More

Split, Croatia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2014

I was in Hotel for 8 days during some conference. Since I was one of the organizers, I often needed help from personnel on reception. Every time I needed something, they were very kind and provided it to me (and my colleagues). I would like to especially commend Ivan and Dalila as the best receptionists ever!

Was this review helpful? Yes 1
IstraturistUmag, Manager at Sol Garden Istra, responded to this review

Dear I_am_m3_m0, First of all let me thank you for sharing your experience on TripAdvisor. Your comment is truly motivating for all team, and it is nice to read that we have fulfilled your expectations. I have already shared your compliments with Ivan and Dalila and they are sending you a big hug! In hope to have a chance to... More

Novo Mesto, Slovenia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 10, 2014

We choose this hotel for our professional football team to stay at while they were training at the sport complex near the hotel. Everyone was very helpful, employees at the reception, guest relation, lobby bar, restaurant..They all are really lovely, happy people, always there to make us feel good and comfortable. Food was excellent, accomodation comfortable. I would definitely recommend... More

Was this review helpful? Yes 2
IstraturistUmag, Manager at Sol Garden Istra, responded to this review

Dear Damjana K, it is a great pleasure to read such a nice review and to know that our hard work is seen and valued by our guests. We have shown this review to all our colleagues because this is our best motivation to provide excellent service in the future as well. We hope you will visit us again soon!... More

Dallas, Texas
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 7, 2014

We had a business conference at this hotel, and they were very kind and accomodating. It offers indoor and outdoor swimming, very close to the Adriatic Sea. Lots to do for kids and adults, alike. There were also many cyclists in the hotel... and other types of athletes. Overall, the management was very friendly to many lifestyles and the rooms... More

Was this review helpful? Yes 1
IstraturistUmag, Manager at Sol Garden Istra, responded to this review

Dear naneliz, thank you very much for sharing your experience with us! We love your title! I am more than happy to hear that you had a lovely holiday and that you were so pleased with our staff and our rooms. Looking forward to your next stay! Best regards, Maurizia Blažević Guest Experience Manager More

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Additional Information about Sol Garden Istra

Address: Katoro BB, Umag 52470 , Croatia
Phone Number:
Location: Croatia > Istria > Umag
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sol Garden Istra 4*
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Also Known As:
Sol Garden Istra Umag
Sol Garden Istra Hotel Umag

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Umag #3 Top resorts Hotel in Umag #4 Luxury Hotel in Umag #5 On the Beach Hotel in Umag
Hotel Class
Official Description (provided by the hotel)
Hotel Sol Garden Istra in Umag uniquely couples contemporary design with motifs of authentic Istrian history, creating a hotel of unmatched distinction. With specialised amenities for bicyclists, this hotel is a top bike hotel in Croatia. The hotel also offers fun and activities for the whole family: an outdoor water park, wellness centre and access to the Sport Art centre, which is complete with sports grounds for football, handball and basketball. ... more   less 
Number of rooms
198

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