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Sol Garden Istra

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Katoro BB, Umag 52470 , Croatia
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Sol Garden Istra
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402 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Heidelberg
1 review
5 of 5 stars Reviewed 2 days ago NEW

We were at this lovely, very family friendly resort at the end of June 2015 for 4 nights. Our three girls (age 9.5, 8 and 5) LOVED it. The staff that worked at the Kids Club were very kid friendly and engaging. They welcomed our kids and made them feel very comfortable. Our girls didn't want to leave the Kids... More 

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Split, Croatia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Mini club at Garden Istra is one of the best possible places for you little ones. Ask for Gordana there, she seems to like every minute od her job. Which is far from being easy... You can leave your kid there with no worries, Gordana is always smiling, taking care of everything so you could rest, go for drink, lunch,... More 

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Rogaska Slatina, Slovenia
Level Contributor
5 reviews
3 of 5 stars Reviewed 3 days ago NEW

I was staying in classic room in dependance Pinea which is 100m away from main hotel. The room was dirty; the floor was not cleaned, doors and walls were full of children handprints, on ceiling were spider webs and bugs, chairs were dirty, shower was dirty and doors were partly broken, also other furniture was partly broken. This room was... More 

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exeter
Level Contributor
74 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I write a lot of reviews on trip advisor and this one is the one I've struggled with the most. We are currently here.... Staff have all been friendly and helpful. Pool area is good sizes and clean. Although my children haven't joined in I see they do look loads with the children and are all very friendly. My husband... More 

Was this review helpful? Yes 1
Brezice, Slovenia
1 review
5 of 5 stars Reviewed 1 week ago

Great location, not far away from the beach. Well decorated, clean and family friendly hotel, with spacious rooms. Great food and very friendly staff. Very good animation, lots of activities for children. Great WiFi connnection.

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GexManagerITU, Manager at Sol Garden Istra, responded to this review

Dear AnazusN, Thank you very much for choosing our hotel during your Istrian stay and for taking your precious time to publish such a positive review. We are delighted to read that we managed to meet all your expectations, turning your stay into a memorable experience. I sincerely hope that we will have the opportunity to welcome you back in... More 

Slovenia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Destination is very fine, very good animation team, who provide for children, authorize fun for everyone I liked the mini disco, various performances and events water aerobics, kindergarten, music at the hotel after dinner

Was this review helpful? Yes 1
GexManagerITU, Manager at Sol Garden Istra, responded to this review

Dear Franjo K, thank you very much for your positive review on TripAdvisor. It is great to read such a great comment, and we are happy that we have managed to meet all your expectations. Best regards from sunny Umag, Maurizia Blažević Guest Experience Manager More 

Maribor, Slovenia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you are planning a holiday with your kids and you prefer polls to beach Sol Garden is a good choice. Pool area very good, rooms spacious (premium rooms are a good choice), good food. But if you prefer beach, you should choose another hotel or, probably better, different city. Hotel management has also a lot of work to that... More 

Was this review helpful? Yes 2
GexManagerITU, Manager at Sol Garden Istra, responded to this review

Dear juramb, First of all, I would like to thank you for your visit, and of course for sharing your comment with us, which will help us to improve our services. I'm really sorry that you got the impression that the staff in the restaurant is not kind enough, because usually we get a lot of great comments for their... More 

Domzale, Slovenia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Hotel is nice, clean, very big rooms, staff very friendly. I was there with my 5 year old daughter, she stayed for free, dinner was included, they prepare free lunch and free desert time in the afternoon just for kids. We had really bad weather (it was raining all the time) but we were not bored for a minute. I... More 

Was this review helpful? Yes 1
GexManagerITU, Manager at Sol Garden Istra, responded to this review

Dear Andreja Z, Thank you for this lovely comment. It is great to here that the weather conditions didn't affected your stay in our hotel, and that you and your daughter had a great time in our hotel. Of course, I have already shared all your nice words with our entertainer Gordana who was lovely surprised. Thank you once again.... More 

Slovakia
1 review
5 of 5 stars Reviewed 4 weeks ago

We spent almost one week in Sol garden hotel in June. However season just begins , quality of the service peaks. We were 100% satisfied with service, accomodation and hospitality of the hotel. Hotel staff were very friendly and helpfull if any. One of our best stay in Croatia.

Was this review helpful? Yes
GexManagerITU, Manager at Sol Garden Istra, responded to this review

Dear EREM22, thank you very much for your amazing comment! Throughout the year, we strive to offer our guests maximum hospitality and when we hear comments like this one, we know that we are on the right way. Your great comments are our motivation to keep being like this. Greetings from sunny Umag, Maurizia Blažević Guest Experience Manager More 

Pula, Croatia
Level Contributor
65 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Few day's ago I stayed at hotel SOL ISTRA in Umag turistic town, Istria , Croatia. Hotel is looking nice, also the outside hotel but I missed some things to be satisfied here. Hotel is 4 star but in reality there are things to be better than now. In my room two of the lamps were not in function....bathroom was... More 

Was this review helpful? Yes
GexManagerITU, Manager at Sol Garden Istra, responded to this review

Dear lutakmoj, First of all, I would like to personally thank you for sharing your experience with us, each comment is for us of utmost importance, because it serves as a guide for improvement in our performance. In this way, you allow us to clarify the situation and improve our quality of services. I would like to point out that... More 

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