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Sol Garden Istra

Travelers' Choice award winner
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Katoro BB, Umag 52470 , Croatia
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1 room 1 guest
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Sol Garden Istra
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478 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

My family and I had a great experience staying at Sol Garden Istra. Pools all over the place, lots of fun. Kids are really well looked after at nursery and they had a very good interaction with Gordana who helped us during our time at the hotel.

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Oud-Turnhout, Belgium
Level Contributor
4 reviews
4 of 5 stars Reviewed 5 days ago NEW

We just returned from Sol Garden Istra and had a wonderful time. We stayed 6 nights in a double bedroom family room with pool view and half pension. Our daughters (6 and 1.5 years old) both enjoyed the stay; loved the kids lunch solution (kids get free lunch when half pension for the stay), the different pools (each with different... More 

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Sofia, Bulgaria
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Wonderful & big hotel. The rooms are large and clean. The food was excellent. The pool area is absolutely fantastic and we had tons of fun with the kids. You can also have a very pleasent walk in the town.

Was this review helpful? Yes
GexManagerITU, Manager at Sol Garden Istra, responded to this review

Dear Simeonova, thank you very much for your positive review! I am really happy you enjoyed your stay in our Sol Garden Istra. I completely agree with you when you say that the big swimming pool complex is a real paradise for kids, but also for their parents. Our goal is to make all our guests satisfied and this is... More 

London, United Kingdom
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We booked chose this hotel above others in Umag for the water slides and the large swimming pool. First the positives.. The hotel is nicely positioned about 200meters from Katoro beach and is well set out, clean and modern looking. POOL AREAS The swimming pool area has plenty of loungers (which need to be reserved in the morning) and is... More 

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GexManagerITU, Manager at Sol Garden Istra, responded to this review

Dear raccat28, Thank you for sharing your experience with us. I am very pleased to read you enjoyed your stay in our hotel and I would like to thank you for your positive comments about the services we offer. As you said, the hotel is located in beautiful Katoro Resort from where our guests can easily plan exciting itineraries and... More 

Burgess Hill, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at the hotel for 5 nights. It was our first time in Croatia and we loved it. Perfect place for families with kids different age. Our 3 years old daughter enjoyed an evening entertainment for kids and Club 4 where she was so well looked after. Big thank you to Gordana from Club 4, who made our little... More 

Was this review helpful? Yes 1
GexManagerITU, Manager at Sol Garden Istra, responded to this review

Dear gora23, first of all I would like to thank you for your kind words and this nice comment. I am really pleased that you have enjoyed your stay at our hotel. We are always happy when we received a comment like yours. I will forward your compliment to our entertainer Gordana because I am sure it will motivate her... More 

Gravesend, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned from a two week holiday at the Sol Garden Istra in Umag and could have easily have had another week there! The reception staff are all very welcoming and helpful. I dealt with about five different members for various reasons and each time their response was quick, helpful and delivered with a smile! The main fitness... More 

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GexManagerITU, Manager at Sol Garden Istra, responded to this review

Dear dev01_12, first of all, thank you for this brilliant comment that you have shared with us, on TripAdvisor. It is really great to hear that you have enjoyed a wonderful experience in Umag, and we are truly grateful for all your nice compliments. I am also happy you liked our staff attitude since they are trying every day to... More 

West Yorkshire
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

ARRIVAL: We arrived at around 10.30am-11am in the morning & were very abruptly told we would have to wait until 2pm until we could check in. Despite 3 very young, very tired children in our party (as we had been at the airport since 4.30am) & our suggestion to pay them a fee to perhaps check in early, the reception... More 

Was this review helpful? Yes 1
GexManagerITU, Manager at Sol Garden Istra, responded to this review

Dear c1airebear, first of all, I would like to thank you for choosing our hotel Sol Garden Istra for your stay in Umag. We appreciate that you have given us your feedback, because all our guest`s comments are a guideline towards the improvement of our service and quality overall. I am really sorry that we did nit fulfill all your... More 

Milan, Italy
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Well built hotel with indoor and outdoor pool and SPA. Excellent service, entertainment and cuisine. Ideal for families. The main disadvantages are the sea located at 200 meters, but impraticable for his disorder and spaces not controlled, and the center of Umag, which is accessible by a small train and always full. Umag is not as good as it looks... More 

Was this review helpful? Yes
GexManagerITU, Manager at Sol Garden Istra, responded to this review

Dear FabioG1969, first of all thank you for this great comment about our hotel. We are truly happy when our guests enjoyed their holiday in Umag and we sincerely hope to host you again in the future. Kind regards, Maurizia Blažević Guest Experience Manager More 

Level Contributor
43 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel from rooms to entertainment. Friendly staff and very helpful. We booked a day trip to Venice and Danijel told us we could order a packed lunch as we were leaving before breakfast, he also sorted out our evening meal as we were late back! Excellent service! Really enjoyed the water park, the red slide is the best and... More 

Was this review helpful? Yes 1
GexManagerITU, Manager at Sol Garden Istra, responded to this review

Dear Claire G, thank you very much for your amazing comment! Every day, we strive to offer our guests maximum hospitality and when we hear comments like this one, we know that we are on the right way. This comment is a big motivation for us to keep working like this and make our guests have an unforgettable holiday. Best... More 

Ried Im Innkreis, Austria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We come every year to this hotel when the ATP tournament is, to watch the matches. During this time the halls where you eat, are overfilled, because 1 hall is reserved for the ATP guests, but that was the only thing I have to complain. What I love is the sports programme in this hotel, I went every day to... More 

Was this review helpful? Yes 1
GexManagerITU, Manager at Sol Garden Istra, responded to this review

Dear roli87, first of all, thank you very much for sharing your opinion on Tripadvisor. I am very glad to read that every year, during the ATP tournament, you choose our hotel for your stay in Umag. It is our great pleasure to know that you were extremely satisfied with our sport program and the offer we are providing. Reading... More 

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