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Holiday Inn Express Hotel & Suites Twentynine Palms

Certificate of Excellence
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72535 Twentynine Palms, Twentynine Palms, CA 92277
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Holiday Inn Express Hotel & Suites Twentynine Palms
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Ranked #3 of 12 Hotels in Twentynine Palms
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
CaliforniaTraveler19 Los Angeles, California
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185 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Los Angeles, California
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is probably the best hotel in Twentynine Palms, and it has been remodeled since I last stayed here. There are 69 channels on T.V. The staff was extremely friendly. However, I thought the breakfast was very minimal and they ran out very fast. Breakfast is served too late on Sat and Sun for hikers or climbers who want to... More 

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Irvine, California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The reviews say it all. Is the nicest place to stay in 29 Palms and way cheaper than anything comparable in Desert Hot Springs. Staff were awesome (receptionist Mona gets a thumbs up!) and everything was good. Bed super comfy! A balcony would have been great but that wasn't an option so no complaint there. Traffic noise on road side... More 

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

We used to love this hotel. Big beautiful modern nice rooms. Super friendly staff. Great heated pool and hot tub ... But don't stay in room 200 because the pool heater grinds on all night and the noise from the motor resonates up the backside of the building. We had to call each night before bed to ask that it... More 

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San Francisco, California
Top Contributor
341 reviews 341 reviews
102 hotel reviews
196 helpful votes 196 helpful votes
5 of 5 stars Reviewed 3 weeks ago

always clean, friendly staff, and spacious rooms. easy parking, standard HIE breakfast. nice pool when hot (outdoors). only complaint: manager chewed out young staffer in front of guests, unprofessional

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Birmingham, England
Top Contributor
62 reviews 62 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed February 17, 2015 via mobile

When I arrived after a 6 hour drive, the room I had requested had been allocated to someone else. When I got to the new room, there was no bathtub and then I was unable to access their wi fi, which was the last straw as I needed to contact my daughter so I left and booked in at the... More 

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HolidayInnExpress29, Director of Sales at Holiday Inn Express Hotel & Suites Twentynine Palms, responded to this review

Hello crazycollie, Thank you for your honest review! We are just as disappointed as you when we hear you were not completely satisfied with your stay. I would love to hear more from you if you could contact me by either email or phone. Just contact the hotel Monday through Friday and you should be able to get ahold of... More 

Roseburg, Oregon
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed January 27, 2015

I had never been in Twentynine Palms before and picked this motel based upon comments on Tripadvisor. It was the correct choice. Check in was relaxed and friendly. The room was spacious and clean. Wifi worked well. My room faced front and I could occasionally hear the road traffic, but it was by no means loud enough to be a... More 

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HolidayInnExpress29, Guest Relations Manager at Holiday Inn Express Hotel & Suites Twentynine Palms, responded to this review

Thank you for taking the time to tell us about your stay. We are pleased that your room was comfortable and you enjoyed your stay. We hope that you will stay again. More 

San Diego, California
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 24, 2015

Conveniently located just a few blocks away from the North Entrance/Oasis Visitor Center of Joshua Tree National Park. My husband and I stayed here for a weekend trip to the park. The staff was friendly, check-in was a breeze, rooms were very spacious and clean, free wi-fi, free breakfast, free 24H coffee & tea, gym, pool.....what more can you ask... More 

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HolidayInnExpress29, Guest Relations Manager at Holiday Inn Express Hotel & Suites Twentynine Palms, responded to this review

Thank you for taking the time to tell us about your stay. We are pleased that you found your room clean and comfortable during your stay. More 

Los Gatos
Top Contributor
321 reviews 321 reviews
95 hotel reviews
235 helpful votes 235 helpful votes
4 of 5 stars Reviewed January 13, 2015

One of the nicer Holiday Inn Express we have stayed in. The suite was spacious with a separate sitting area from the bedroom. The toilet and bath was separated from the sink area which was nice when getting ready in the morning. The breakfast was above average for this type of hotel. Everything was well maintained, the beds very comfortable... More 

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HolidayInnExpress29, Guest Relations Manager at Holiday Inn Express Hotel & Suites Twentynine Palms, responded to this review

Thank you for taking the time to tell us about your stay. We are happy to hear that your room was comfortable for your stay. More 

Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 8, 2015

We stayed here during our visit to Joshua tree national park on the New Year Day. Like some other reviewers mentoined, they had problem to keep up the breakfast with hotel guests. But I guess it is because of the peak season. Anyway, we are staying here not for the free breakfast, but for a good night sleep, so this... More 

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HolidayInnExpress29, Guest Relations Manager at Holiday Inn Express Hotel & Suites Twentynine Palms, responded to this review

Thank you for your comments. We are sorry for the breakfast challenges during your stay. More 

Ventura, California
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 5, 2015

We stayed for two nights to visit Joshua Tree National Park and was not what I expected from Holiday Inn or the reviews on TA. The room and hotel in general is very clean, but the furniture is a bit worn and low rent. The breakfast was very poor, on the first morning they didn't even have any eggs or... More 

Was this review helpful? Yes 1
HolidayInnExpress29, Guest Relations Manager at Holiday Inn Express Hotel & Suites Twentynine Palms, responded to this review

We are sorry that you were not able to get a good breakfast whil you were here. We have corrected the challenges that we had with our breakfast. We also appologize for the septic. We are working on this issue. We hope that you will give us a chance to deliver a great guest expierence to you. More 

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