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Hotel Jakobwirt

Travelers' Choice award winner
Peter-Neuschmid-Strasse 1, Westendorf 6363, Austria
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Hotel Jakobwirt
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126 Reviews from our TripAdvisor Community

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Traveler rating
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3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (126)
  • Mar-May only
    (20)
  • Jun-Aug only
    (54)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (37)
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Brentwood, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for the 1st time in February during the ski season. The staff, service, rooms and helpfulness was absolutely outstanding. The breakfast and evening meals were very well prepared and to die for! A lovely hotel that was clean and well furnished. We will definitely be going back there!

Was this review helpful? Yes
Annemarie Z, Owner at Hotel Jakobwirt, responded to this review

Dear winter friend, Happy to hear you did enjoy your skiing holiday with us. Thank you for making this effort to write this report. Hope to welcome you again. Kindest regards and best wishes from here - Annemarie Ziepl with Family and all our staff. More 

Edinburgh
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed at this hotel a few times and each stay has been wonderful, but something struck me this year and Andrew M in his review obviously feels the same way. Coming here is not like coming to a big impersonal hotel, it is like coming to visit family. This hotel is not a glitsy, clinical Hilton or Best... More 

Was this review helpful? Yes
Annemarie Z, Owner at Hotel Jakobwirt, responded to this review

Dear friends in Scotland !! What a statement !!! Thank you so much making this effort into all the details of the Hotel and Westendorf . Certainly this will push all our staff and of course us to be hosts as we do it. It does confirm we are going the right way. Maby we can offer for the next... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 23, 2015

I was on the American Music Abroad Bronze Tour with a group of 100 kids. About 16 kids stayed in this hotel. It had a breakfast buffet, restaurant, and in the middle of town. I had a fabulous view. We were right across the street from the church; the bells ran every 15 minutes.

Was this review helpful? Yes
Annemarie Z, Owner at Hotel Jakobwirt, responded to this review

Dear student, I was so good to hear you did enjoy your trip to Europe and of course our special connection with AMA and " the Jakobwrt " in Westendorf. We have been given the chance to be your hosts since 38 years. It is a hidden spot like " Heidis place " on the mountains. Best wishes - success... More 

Wayne, Pennsylvania, United States
2 reviews
5 of 5 stars Reviewed July 23, 2015

Whenever I tour, I always stop in Westendorf. My homebase becomes Hotel Jakobwirt. The warm family vibe that I get from the owners and the staff is one that makes me feel as if I am part of a family at my own home. After my first tour went through Westendorf in 2012 I knew that if there was anywhere... More 

Was this review helpful? Yes
Annemarie Z, Owner at Hotel Jakobwirt, responded to this review

Dear Andrew, great to hear from you that you did enjoy Westendord and our HOTEL. Many thanks for your compliments and your effort to write this. Of course it will encourage us and our staff to keep the standart. Best wishes and hope to welcome you again. Annemarie Ziepl and Family and all our staff. More 

St. Andrews, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 17, 2015

First I should say we were on a package holiday booked through an online broker, but traveling with Inghams. The Inghams list price at the time of booking was about £780 per head, but the deal we got was for £399, so this does affect my review. Secondly, we were traveling as a family, (parents + twin daughters aged 5).... More 

Was this review helpful? Yes 1
Annemarie Z, Owner at Hotel Jakobwirt, responded to this review

Dear Family in St. Andrews, many thanks for spending time to make such an detailed report about our Hotel, village etc. We are very happy to hear you did and specially the girls enjoyesd their holiday. Very honest ! Sorry so see that rainy wheather for the golf !! We are wachting it. Have a good year and best wishes... More 

Mold, United Kingdom
Level Contributor
172 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
2 of 5 stars Reviewed June 20, 2015

It is difficult to understand why this hotel is so highly rated by Trip Advisor contributors. It's only redeeming feature was that the dining room was well set up and the food served was hot and tasty, with a choice of main course for dinner. The negatives are too numerous to detail, but just a few. We arrived at 13.00... More 

Was this review helpful? Yes 1
Annemarie Z, Owner at Hotel Jakobwirt, responded to this review

Dear guests, we are all so sorry and disappointed to read your report about our HOTEL. It is a very big shame you were not mentioning any of your points during your stay to us nor to our staff. Some things could have been sorted out immediately. We do hope we made a few good impressions like a free upgrade... More 

Surrey
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 15, 2015

We have just returned from a week's stay at this hotel. This was a holiday booked at the last minute (only 8 days before travel) and so not much research was done into past reviews on this hotel. We were so impressed with the warm welcome and the standard of the rooms with amazing views over the Alps. This is... More 

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Annemarie Z, Manager at Hotel Jakobwirt, responded to this review

dear friends, thank you for this wonderful report about our hotel, service and staff. it means a lot to us, so we know as a small family hotel we are doing well. best wishes from here, and hope to see you again. Annemarie and family and staff More 

Tallinn, Estonia
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 3, 2015

It was a small family running hotel in Westendorf, in the middle of the city,near to the lift and gondel.enjoiable possibility to ski almost to the hotel. Small spa area with a swimming pool,where they forced you to buy a bathing cap, one small sauna and despite of the rules children could be there all the time.

Was this review helpful? Yes 1
Annemarie Z, Inhaber at Hotel Jakobwirt, responded to this review

Dear guest, thank you for your feedback. We are unable to offer a spa , only a pool and sauna. In the Europ. halfterm our guests are Families with children - thats why it was so bussy. Best wishes from here - Annemarie Ziepl More 

Nottingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 18, 2015

We have stopped at this hotel over a dozen times and each time has been excellent, Annemarie, Elisabeth, Angelika and all the staff make you feel really welcome, and nothing is to much trouble. The hotel is brilliantly situated right in the centre of the village within easy access to all the amenities, Everybody involved with the hotel treat you... More 

Was this review helpful? Yes
Annemarie Z, Inhaber at Hotel Jakobwirt, responded to this review

Dear friends, many thanks for your effort writing such a wonderfull report. Our staff and we Family members like to be hosts and we enjoy our profession. So you confirm our slogan " come as a guest and leave as a friend ". Thank youstaying with us again . Best wishes from here - Annemarie Ziepl and Elisabeth, Angelika and... More 

Scotland
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 16, 2015

Just returned from another fantastic skiing holiday in Westendorf, where I stayed at the Jakobwirt Hotel. You are always sure of a warm welcome from everyone, and although on my own it never feels that way, as the same guests return year after year and it is more like a re-union. You are immediately made to feel at home and... More 

Was this review helpful? Yes
Annemarie Z, Inhaber at Hotel Jakobwirt, responded to this review

dear friend, many thanks for your wonderfull compliments to all of us. very proud to hear this. We are all working hard to get the personell touch, as our slogan says from " home to home ". Best wishes and hope to welcome you again. Annemarie Ziepl and Family More 

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