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BEST WESTERN PLUS John Muir Inn

2.5 of 5
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445 Muir Station Road, Martinez, CA 94553
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BEST WESTERN PLUS John Muir Inn
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175 Reviews from our TripAdvisor Community

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Eureka, California
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

This was a second chance for what was once a great place to stay. It appears there must be new owners or new management and they don't really care about the building, the service, the food, or customers. We'll be staying in Concord the next time we pass through the area.

Review collected in partnership with Best Western

Helpful?
Thank mjvega
Reno G, General Manager at BEST WESTERN PLUS John Muir Inn, responded to this review

Hello, My name is Reno Gonzales and I am the new General Manager for the Best Western Plus hotel here in Martinez, Ca. Every guest comment is very important to me and my new team. In the coming weeks and months the hotel will be going through renovations and the hotel staff will be going through costumer service training. I... More 

Tulare, California
1 review
3 of 5 stars Reviewed 4 days ago NEW

Great location for me to do business in the Bay Area. Too pricey for the product offered. Breakfast service and staff are excellent. Fox News not offered in TV channel lineup. .Rooms have small bathrooms with not a lot of counter space. Internet did not always function properly.

Review collected in partnership with Best Western

Helpful?
Thank Bryce A
1 review
3 of 5 stars Reviewed 6 days ago NEW

Not the place to stay right now if you are not into the halls all being covered with wrap to protect during remodelling. The breakfast was great value if you have a big appetite. The price for one night was decent.

Review collected in partnership with Best Western

Helpful?
Thank joya474
L. A. County, United States
1 review
3 of 5 stars Reviewed 1 week ago

An OK place to stay for business, wouldn't vacation here. Some good restaurants within walking distance. Needs better parking lot security at night, my trucks were ok but another contractor I was working with had items tampered with and or stolen.

Review collected in partnership with Best Western

Helpful?
Thank Cynthia H
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for a months duration at this hotel as they were under construction. The first few days were not bad. After a few days, the construction came closer and closer to my room. They start at about 8AM, and the workers are very loud and inconsiderate. I worked nights, 7 days a week 13 hours a day. I had to... More 

Helpful?
Thank Lucas W
Reno G, General Manager at BEST WESTERN PLUS John Muir Inn, responded to this review

Hello, My name is Reno Gonzales and I am the new General Manager for the Best Western Plus hotel here in Martinez, Ca. Every guest comment is very important to me and my new team. In the coming weeks and months the hotel will be going through renovations and the hotel staff will be going through costumer service training. I... More 

Travelers are raving about these Martinez hotels

Bakersfield, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Congratulations on huge improvements to facilities and staff. Owners, and Management need to feel and extend the compliments to all the staff. The John Muir BWP in Martinez, CA is a better professional and welcoming hotel. Close to freeways for access to Northern California visitor locations and business.

Review collected in partnership with Best Western

Helpful?
2 Thank Charolette F
2 reviews
4 of 5 stars Reviewed December 26, 2015

Nice new carpet. Nice new floors. Very disappointed that staff did not resolve clogged toilet for two night stay. Maid service comes to room too early (8:10 AM). Too much hallway conversation by employees.

Review collected in partnership with Best Western

Helpful?
Thank A4889BIdavidk
Eureka, California
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 20, 2015

There were a few problems in our newly renovated room, but the staff was very responsive. We ended up very pleased and will stay here again. The new beds are very comfy, the wifi was fast and consistent.

Review collected in partnership with Best Western

Helpful?
Thank mjvega
Torrance, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 20, 2015

Great value, especially for refinery workers. Very comfortable and super location. Breakfast is early and good. You cannot go wrong, should check this one out. Parking is good too, and stores are directly across the street if you forgot any thing.

Review collected in partnership with Best Western

Helpful?
Thank 123tbham
Martinez, United States
1 review
2 of 5 stars Reviewed December 2, 2015

The water was shut off for the first 3 hours of my stay with no warning. Towel racks literally fell apart when removing a towel. Towels in the room so old they disintegrated when used. Furniture in room is stained and old. Nice staff, but someone needs to put some money into the rooms to update the carpet and furniture.... More 

Review collected in partnership with Best Western

Helpful?
Thank Chili C
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