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All 4 Martinez hotels

BEST WESTERN PLUS John Muir Inn

2.5 of 5 Hotel   |   445 Muir Station Road, Martinez, CA 94553
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Ranked #3 of 4 Hotels in Martinez
A recent review
4 of 5 stars reviewed yesterday
cbishopCalifornia California
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92 reviews from our community

Traveler rating
    14
    27
    17
    14
    20
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17
15
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29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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California
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hotel was convenient to the freeway and a wedding we were attending, Check-in was easy as we were pre-booked. Hotel room had a somewhat musty or smoky smell and there were 3 missing light bulbs. There were no light fixtures over the coffee pot which made it hard to see how to set it up. My same sex friend and... More

Was this review helpful? Yes
san diego, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

Hotel a little old but clean. Reception area and dining have been updated. I have stayed in several PLUS INN's and this was not up to that standard. Would probably look to a different hotel if I was to stay in the area again.

Review collected in partnership with Best Western

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Buena Park, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel staff very helpful and friendly. Breakfast with plenty of choices and well organized. Hotel has charm with modern touches. Location very convenient and easy access to main roads. Lobby area very comfy and inviting. Although close to highway noise was minimal.

Review collected in partnership with Best Western

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callsbrook, Guest Relations Manager at BEST WESTERN PLUS John Muir Inn, responded to this review

Thank you for staying with us and hope to see you in the near future. We appreciate you ! More

Los Angeles, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

A little jaunt to the Bay Area was made forgettable due to the hotel experience. The hallways literally were full of building equipment and dirt tracked in by construction crew. There was no clean up at end of the day. TV did not work and no receipt prepared for my checkout. And they still have not mailed it.

Review collected in partnership with Best Western

Was this review helpful? Yes
callsbrook, Guest Relations Manager at BEST WESTERN PLUS John Muir Inn, responded to this review

Thank you for submitting a guest review. Your comfort and safety is our number one concern so I appreciate you bringing this to our attention. On behalf of our staff, we, sincerely, apologize for aThank you for submitting a guest review. Your comfort and safety is our number one concern so I appreciate you bringing this to our attention. On... More

Travelers are raving about these Martinez hotels

Chico, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

This hotel is alright. It's not the best, but it's not the worst. It is a older hotel. Halls are a little dark and hot. Room is decent. We normally stay here once a year, so it can't be that bad if we keep coming back.

Review collected in partnership with Best Western

Was this review helpful? Yes
callsbrook, Guest Relations Manager at BEST WESTERN PLUS John Muir Inn, responded to this review

We appreciate you taking the time to share your comments with us. We hope to get the opportunity to serve you again in the future. More

PASO ROBLES, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 weeks ago

I was on my way home from a visit to Northern California, and stopped off to see friends in the bay. I booked online a week prior, and based on hotel amenities and pictures I thought I was getting a deal. Upon check-in I found the hotel under construction, and a non-refundable pet deposit due, that was never specifically mentioned... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
callsbrook, Guest Relations Manager at BEST WESTERN PLUS John Muir Inn, responded to this review

I’m sorry we were not able to provide you with a satisfactory experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about the renovation which is coming to a close Your comments have helped us to improve our guest experience and we hope you will consider staying with us again. More

Martinez, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 26, 2014

Nice and quite, close to nice place to eat. Very good location right off the freeway. Stores close by. Glad I missed the earth quake. Went into San Francisco for a day trip was a nice drive both ways not far at all.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
callsbrook, Guest Relations Manager at BEST WESTERN PLUS John Muir Inn, responded to this review

Amazing! We appreciate you. Our team is thrilled that you enjoyed the service, accommodations, We look forward to your return. More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 21, 2014

We arrived at this hotel late on Aug 8th. To visit family for the weekend. One of which is in declining health. I did see the reviews of the renovations, and thought it would be isolated from areas guests stayed. Boy was I shocked. The renovations were extremely poorly planned, and the girls at the front desk took the brunt... More

Was this review helpful? Yes
callsbrook, Guest Relations Manager at BEST WESTERN PLUS John Muir Inn, responded to this review

Thank you for submitting a guest review. We strive to deliver upon the promise, which is to ensure that each guest is cared for, valued, and respected. On behalf of our staff, I, sincerely, apologize for any inconvenience that we caused. The Team is reviewing your comments to improve upon our guest experience. I assure you that we understand your... More

Pocatello, Idaho
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 13, 2014

Having had several previous good experiences staying here, I was very dismayed to find out our room was in a hallway that was undergoing renovation, complete with sand-blasting, new paint, noisy machines, and carpet taped over with black paper and all even after 5pm - very unappealing. There was also a sign on the first door that warned of materials... More

Was this review helpful? Yes 1
callsbrook, Guest Relations Manager at BEST WESTERN PLUS John Muir Inn, responded to this review

We thank you for submitting a guest review. Our team is thrilled that you enjoyed the service and accommodations. We understand how the renovation caused discomfort during your stay. On behalf of our staff, I, sincerely, apologize for the inconveniences this caused. We appreciate you! We hope that you will return and stay with us again. More

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 10, 2014

On our initial arrival, there is nice curb appeal and kids from our baseball team were enjoying the pool. This was good. The front lobby was clean and neat and the front desk lady was very nice. When we rode the elevator up to our room, we learned why we couldn't check in a little early. The rooms on our... More

Was this review helpful? Yes 1
callsbrook, Guest Relations Manager at BEST WESTERN PLUS John Muir Inn, responded to this review

We thank you for submitting a guest review. Our team is thrilled that you enjoyed the service and accommodations. We understand how the renovation pick up caused discomfort during your stay. On behalf of our staff, I, sincerely, apologize for the inconveniences this caused. We appreciate you! We hope that you will return and stay with us again. More

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Additional Information about BEST WESTERN PLUS John Muir Inn

Address: 445 Muir Station Road, Martinez, CA 94553
Phone Number:
Location: United States > California > Martinez
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS John Muir Inn 2.5*
Number of rooms: 115
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Also Known As:
Best Western John Muir Hotel Martinez
Best Western Martinez
Martinez Best Western

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