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BEST WESTERN PLUS John Muir Inn

2.5 of 5
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445 Muir Station Road, Martinez, CA 94553
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1 room 1 guest
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149 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (149)
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    (30)
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    (60)
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    (26)
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    (33)
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Alameda, United States
1 review
2 of 5 stars Reviewed 1 week ago

The room we hat was next door to one of the public restrooms, this restroom had a very loud fan which is triggered by the bathroom light. The fan caused a loud humming noise, and with everything it kept me up all night on both nights I stayed there.

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Fresno, United States
1 review
1 of 5 stars Reviewed 1 week ago

Total lack of customer service. The hotel room I stayed in was not clean. The bathroom door was damaged from the front door of the room hitting it (no door stop). The toilet paper is out of your reach (to far away) when you are sitting down. What they call a suite is basically a standard room.

Review collected in partnership with Best Western

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Inglewood, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Front desk staff completely incompetent and untrained in customer service. Failed to greet me for several minutes while standing at desk to check-in (she was on the telephone in front of me and didn't even bother to make eye-contact). Didn't inform me about the internet or breakfast the next day until I asked and then gave me the wrong hours... More 

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Fresno, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I had a great time. We love the comfort and relaxing atmosphere at the hotel. The children loved the easy access to a near by store to shop and walk around. We enjoyed the wonderful breakfast. Many hotels don't offer the delicious eggs and sausages due to recent price increase; but Best Western PLUS John Muir Inn... More 

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Level Contributor
5 reviews
4 of 5 stars Reviewed 4 weeks ago

Nice hotel. Great hospitality. Delicious breakfast... A little loud during the night kept waking up bc of noise levels by other guest. Beds were very comfortable and pillows were very soft .... Cozy in Al aspects. Did slip in the restroom like if I was five again. Was very slippery but they do have a unplaced mat to prevent that... More 

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Eureka, California
Level Contributor
177 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed July 25, 2015

On the good side, the motel was nicely laid out, close to a shopping mall, and convenient (by cab) to the train station. (We were on a layover between the Amtrak bus from Northern California and the train heading east in the morning.) The breakfast was good. On the down side, the smell of smoke was in all the public... More 

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Surprise, AZ
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 25, 2015

I read all of the reviews of this hotel so I was a little leery but decided to try since we were getting in relatively early (2pm). I read the reviews about the smoke smelling and dirty rooms but I found that this was really a pretty decent place to stay. Now a lot had to do with getting in... More 

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Oakland, California
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 25, 2015

Actually reserved in advance, stayed a night to avoid a possible DUI---after a nearby 70th birthday party. Quiet, so slept well. Clean, and kept up. Ample parking; close to freeway, but well-sound proofed.

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Auburn, United States
1 review
5 of 5 stars Reviewed July 25, 2015

Staff were very helpful to assist with my handicap issues. There is a lift into the pool and a lift into the hot tub. The lobby and breakfast areas are clean and were easy to navigate with my scooter. Staff were always offering to help me get food or assist in any way they could.

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Manton
1 review
2 of 5 stars Reviewed July 22, 2015

Carpeting was stained in many places, ice machine was out of order as was the vending machine. There was no place close to the hotel to have dinner unless you wanted fast food, and there were no recommendations of places to eat. Paint was peeling in our "suite".

Review collected in partnership with Best Western

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