We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 4 Martinez hotels

BEST WESTERN PLUS John Muir Inn

2.5 of 5 Hotel   |   445 Muir Station Road, Martinez, CA 94553
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Save up to 20%
Save Saved
You added BEST WESTERN PLUS John Muir Inn to your Saves list
BEST WESTERN PLUS John Muir Inn
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
43%
Ranked #3 of 4 hotels in Martinez
A recent review
4 of 5 stars reviewed 6 days ago
Paul A Martinez, United States
  • Overview
  • Reviews (87)
  • Photos (25)
  • Location
  • Amenities
  • Q&A
  • Room tips (9)
  • More
true
Write a Review

87 people have reviewed this hotel

Traveler rating
    14
    24
    16
    13
    20
See reviews for
14
15
10
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
PASO ROBLES, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

I was on my way home from a visit to Northern California, and stopped off to see friends in the bay. I booked online a week prior, and based on hotel amenities and pictures I thought I was getting a deal. Upon check-in I found the hotel under construction, and a non-refundable pet deposit due, that was never specifically mentioned... More

Review collected in partnership with Best Western

Was this review helpful? Yes
callsbrook, Guest Relations Manager at BEST WESTERN PLUS John Muir Inn, responded to this review

I’m sorry we were not able to provide you with a satisfactory experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about the renovation which is coming to a close Your comments have helped us to improve our guest experience and we hope you will consider staying with us again. More

Martinez, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Nice and quite, close to nice place to eat. Very good location right off the freeway. Stores close by. Glad I missed the earth quake. Went into San Francisco for a day trip was a nice drive both ways not far at all.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
callsbrook, Guest Relations Manager at BEST WESTERN PLUS John Muir Inn, responded to this review

Amazing! We appreciate you. Our team is thrilled that you enjoyed the service, accommodations, We look forward to your return. More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived at this hotel late on Aug 8th. To visit family for the weekend. One of which is in declining health. I did see the reviews of the renovations, and thought it would be isolated from areas guests stayed. Boy was I shocked. The renovations were extremely poorly planned, and the girls at the front desk took the brunt... More

Was this review helpful? Yes
callsbrook, Guest Relations Manager at BEST WESTERN PLUS John Muir Inn, responded to this review

Thank you for submitting a guest review. We strive to deliver upon the promise, which is to ensure that each guest is cared for, valued, and respected. On behalf of our staff, I, sincerely, apologize for any inconvenience that we caused. The Team is reviewing your comments to improve upon our guest experience. I assure you that we understand your... More

Pocatello, Idaho
1 review
2 of 5 stars Reviewed 2 weeks ago

Having had several previous good experiences staying here, I was very dismayed to find out our room was in a hallway that was undergoing renovation, complete with sand-blasting, new paint, noisy machines, and carpet taped over with black paper and all even after 5pm - very unappealing. There was also a sign on the first door that warned of materials... More

Was this review helpful? Yes
callsbrook, Guest Relations Manager at BEST WESTERN PLUS John Muir Inn, responded to this review

We thank you for submitting a guest review. Our team is thrilled that you enjoyed the service and accommodations. We understand how the renovation caused discomfort during your stay. On behalf of our staff, I, sincerely, apologize for the inconveniences this caused. We appreciate you! We hope that you will return and stay with us again. More

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

On our initial arrival, there is nice curb appeal and kids from our baseball team were enjoying the pool. This was good. The front lobby was clean and neat and the front desk lady was very nice. When we rode the elevator up to our room, we learned why we couldn't check in a little early. The rooms on our... More

Was this review helpful? Yes 1
callsbrook, Guest Relations Manager at BEST WESTERN PLUS John Muir Inn, responded to this review

We thank you for submitting a guest review. Our team is thrilled that you enjoyed the service and accommodations. We understand how the renovation pick up caused discomfort during your stay. On behalf of our staff, I, sincerely, apologize for the inconveniences this caused. We appreciate you! We hope that you will return and stay with us again. More

New York City, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I booked through Priceline.com for my family (we have an 18 month old) and my in-laws for a week's stay. Checked-in at 3am on Tuesday (8/5) because United lost two pieces of luggage. We were placed in Room 304 and noticed much of the entire 3rd floor was undergoing massive renovation (I will post pictures). We were too tired to... More

Was this review helpful? Yes 2
callsbrook, Guest Relations Manager at BEST WESTERN PLUS John Muir Inn, responded to this review

Thank you for submitting a guest review. Your comfort and safety is our number one concern so I appreciate you bringing this to my attention. On behalf of our staff, I, sincerely, apologize for any inconvenience that we caused. This review will assist us in improving our response to our renovation that emanates from the inside of the hotel. Normally,... More

1 review
5 of 5 stars Reviewed 4 weeks ago

The staff at this hotel is awesome! They are very friendly! Pools is nice, breakfast is good! Also, the manager's reception in the evening is nice after a hard days work! I highly recommend this hotel to anybody who is just passing through or needs to stay a while.

Was this review helpful? Yes
callsbrook, Guest Relations Manager at BEST WESTERN PLUS John Muir Inn, responded to this review

We thank you for submitting a guest review. Our team is thrilled that you enjoyed the service and accommodations.. We appreciate you! We hope that you will return and stay with us again. More

Sherman Oaks, CA
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Unfortunately, I must concur with my fellow travelers who were dismayed to find the hotel under renovation when we arrived. No mention was made to me when I checked in that the hallway on our floor would be full of paint fumes with paint chips ground into the carpet. A request for a move to a floor where we could... More

Was this review helpful? Yes
callsbrook, Guest Relations Manager at BEST WESTERN PLUS John Muir Inn, responded to this review

Thank you for submitting a guest review. Your comfort and safety is our number one concern so I appreciate you bringing this to my attention. On behalf of our staff, I, sincerely, apologize for aThank you for submitting a guest review. Your comfort and safety is our number one concern so I appreciate you bringing this to my attention. On... More

Houston, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 25, 2014

We had a horrible experience which began as soon as we arrived at the hotel for a late check in. The room had no hot water, and we were woken up at 5 in the morning to a slammed door and loud conversation of construction workers. Apparently, the entire section of the hotel that we were staying in was surrounded... More

Was this review helpful? Yes 1
callsbrook, Guest Relations Manager at BEST WESTERN PLUS John Muir Inn, responded to this review

We thank you for submitting a guest review. Our team is saddened that our service and accommodations fell short of exceptional during your past stay. Our Team is closely reviewing your comments to improve our guest experience. Our rooms are now newly renovated with 40" televisions,newly painted rooms with all new bedding. We have replaced the hall way carpets and... More

Atascadero, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 20, 2014

We stayed at the John Muir Inn on Friday, July 18th, 2014. I would like to share pictures of the condition of the 2nd floor where our room was located. As you can see it is under renovation - carpets covered with paper and then covered with drywall dust and texturing compound - very humid and dusty conditions due to... More

Was this review helpful? Yes 2
callsbrook, Guest Relations Manager at BEST WESTERN PLUS John Muir Inn, responded to this review

We thank you for submitting a guest review. Our team is saddened that our service and accommodations fell short of exceptional during your past stay... Just weeks ago, we completed the washing of all guest room windows. We hope that you will return to enjoy the new amenities. More

Owners: What's your side of the story?
If you own or manage BEST WESTERN PLUS John Muir Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN PLUS John Muir Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS John Muir Inn

Address: 445 Muir Station Road, Martinez, CA 94553
Phone Number:
Location: United States > California > Martinez
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS John Muir Inn 2.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Orbitz, Expedia, Priceline, Hotels.com, Tingo, HotelsClick, BookingOdigeoWL, Otel and Venere so you can book your BEST WESTERN PLUS John Muir Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western John Muir Hotel Martinez
Best Western Martinez
Martinez Best Western

25 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (5)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Other (3)

Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
115

Questions & Answers

Questions? Get answers from BEST WESTERN PLUS John Muir Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer