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Chalet Tirolerhaus

Nassereinerstrasse 27, St. Anton am Arlberg A-6580, Austria
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41 Reviews from our TripAdvisor Community

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Crewe, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Three mates and I had a really good lads week away skiing in St Anton in January 2016 and this chalet was up to scratch. The Crystal staff were great fun and Gaby ran the chalet very efficiently and nothing was too much trouble for her. Dan's cooking was creative and tasty - a real treat each night. Jack, Kate... More 

Helpful?
Thank Philip E
Corbridge
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

What a fantastic chalet. Can't say anything bad at all about this place. The crystal staff from the moment we met at Innsbruck Airport were spot on and a credit to the company. The staff who ran the chalet were so helpful, attentive nothing too much trouble. Food was spot on, plenty of it made with care. Lovely glass of... More 

Helpful?
Thank Berenice46
Scotland, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

What a great week we had in St.Anton, I travelled with a party of 10, great transfer (1hr 20mins) to the Chalet Tirolerhaus, from Innsbruck. The staff welcomed us all with open arms Gabi (Boss Lady), Alice, Jake & I think Kate....they looked out for us throughout the holiday. We found them very professional, very helpful with any issues and... More 

Helpful?
1 Thank Scott P
Bath
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 22, 2015

We got an amazing off-season bargain with this place. The chalet is a clean, quiet and pleasant environment and the staff were great. With the sole exception of the staff day off (Tuesday), we were given full breakfast, afternoon tea and cakes, prosecco and canapes at 7pm, a three course dinner with a choice of wine, and port with cheeseboard... More 

Helpful?
Thank Steve M
edinburgh
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 27, 2015

Our stay at the Tirolerhaus far exceeded our expectations. The staff were outstanding and the food blew us away. We brought our 9month old boy for his first holiday and we were all looked after so well. We couldn't recommend it more highly.

Helpful?
1 Thank elkafish
Ewell, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 21, 2015

Our 15 strong group just returned from skiing & staying here. Although advertised with Crystal as a chalet its more a hotel with 5 Crystal chalet staff. I cannot fault our stay. The food was excellent, cooked breakfast, afternoon tea & cake, canapes, & dinner with endless wine! then cheese & port. Beds made everyday & Crystal staff very attentive... More 

Helpful?
Thank Geoff M
Worcestershire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 8, 2015

It's not a pleasure to give a poor review and I don't blame the staff, I blame the Crystal Management for poor recruitment and putting the inexperienced team together and lack of training and support. Most members of staff were lacking in good interpersonal/ communication skills, they were not proactive in their care or service to us. A member of... More 

Helpful?
2 Thank leahcimyellit
Llandudno, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 24, 2015

Stayed at the Tirolerhaus over half term. I wouldn't say that the chalet is luxurious but it it is clean, comfortable and warm, the rooms have plenty of storage and very convenient for the Nasserein lift. However, what really made the holiday was the outstanding team led by Nora. Nothing was too much trouble from Krissie the chef making special... More 

Helpful?
Thank 123Patti
Leeds
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed February 22, 2015

We stayed at the Tirolerhaus as part of a Crystal Ski package. The chalet was in an excellent location, only about a two minute walk to the Nasserein lift (one of the main gondolas). The staff at the hotel were excellent - very helpful and courteous. The food here was fantastic and far beyond what I expected from a catered... More 

Helpful?
1 Thank Duncan M
Southampton, United Kingdom
Level Contributor
145 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 216 helpful votes
5 of 5 stars Reviewed February 14, 2015

After 25 holidays skiing in Austria, this year was our first in a Chalet. With a recommendation we booked in Aigust 2014 and went last week. We met Nora the Chalet Supervisor, Harrison,Molly, Chrissy the Chef and the Maintenance Guy ( sorry can't remember his name but we always had a chat in the mornings. As they all looked so... More 

Helpful?
1 Thank paultriple
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Amenities