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Chalet Tirolerhaus

Nassereinerstrasse 27, St. Anton am Arlberg A-6580, Austria
Chalet Tirolerhaus
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37 reviews from our community

Traveler rating
    21
    10
    3
    3
    0
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7
7
Solo
0
Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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edinburgh
2 reviews
5 of 5 stars Reviewed March 27, 2015

Our stay at the Tirolerhaus far exceeded our expectations. The staff were outstanding and the food blew us away. We brought our 9month old boy for his first holiday and we were all looked after so well. We couldn't recommend it more highly.

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Ewell, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 21, 2015

Our 15 strong group just returned from skiing & staying here. Although advertised with Crystal as a chalet its more a hotel with 5 Crystal chalet staff. I cannot fault our stay. The food was excellent, cooked breakfast, afternoon tea & cake, canapes, & dinner with endless wine! then cheese & port. Beds made everyday & Crystal staff very attentive... More 

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Worcestershire, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 8, 2015

It's not a pleasure to give a poor review and I don't blame the staff, I blame the Crystal Management for poor recruitment and putting the inexperienced team together and lack of training and support. Most members of staff were lacking in good interpersonal/ communication skills, they were not proactive in their care or service to us. A member of... More 

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Llandudno, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 24, 2015

Stayed at the Tirolerhaus over half term. I wouldn't say that the chalet is luxurious but it it is clean, comfortable and warm, the rooms have plenty of storage and very convenient for the Nasserein lift. However, what really made the holiday was the outstanding team led by Nora. Nothing was too much trouble from Krissie the chef making special... More 

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Leeds
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed February 22, 2015

We stayed at the Tirolerhaus as part of a Crystal Ski package. The chalet was in an excellent location, only about a two minute walk to the Nasserein lift (one of the main gondolas). The staff at the hotel were excellent - very helpful and courteous. The food here was fantastic and far beyond what I expected from a catered... More 

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Southampton, United Kingdom
Top Contributor
95 reviews 95 reviews
35 hotel reviews
205 helpful votes 205 helpful votes
5 of 5 stars Reviewed February 15, 2015

After 25 holidays skiing in Austria, this year was our first in a Chalet. With a recommendation we booked in Aigust 2014 and went last week. We met Nora the Chalet Supervisor, Harrison,Molly, Chrissy the Chef and the Maintenance Guy ( sorry can't remember his name but we always had a chat in the mornings. As they all looked so... More 

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london
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2015

Had an amazing stay in this chalet. Service was really good and couldn't fault the team running the chalet. Lovely clean rooms, comfy beds, nice powerful shower. Food and wine good nice big portions so we were never hungry. Less than 5mins walk from one of the main lifts in St Anton which was good. Two nice bars basically next... More 

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Redcar, England
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 20, 2015

I visited the Chalet Tirolerhaus and was impressed how well the Calet was run by the Crystal staff. everyone knew there roles and the experience of of some of the members who had done a previous season reflected on the younger members. Food was tasty and well presented at all times with canepes before dinner. Excellent breakfast on 6 of... More 

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Bournemouth, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 20, 2014

this was my first time staying in a chalet and i had a brilliant time. the chalet staff were exceptional, service and food were very good, clean and basic rooms. Always had wine on the table and believe me we got through alot....chalet was full of scottish and irish lol!! The location is good, 5 min walk to nasserien gondola,... More 

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Southampton, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 15, 2014

The welcome right at the start set the scene for the whole stay. The team (Freddie, Kriss, Shanon, Sophie and Ash) carried out their various roles efficiently and effectively, but they were always so very friendly. They clearly loved their jobs, the location and the skiing and always took time to help the guests make the most of their time... More 

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