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Hotel Jenewein

Ramolweg 15, Obergurgl, Austria
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64 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Wirral
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 13, 2015

The delightful Hotel Jenewein in the Tyrolean village of Obergurgl is a jewel in a perfect location just a two-minute walk from the ski lift. This extremely comfortable hotel is efficiently run and has very friendly, helpful staff in all areas. The restaurant is superb and dinner for my wife and I was an eagerly-anticipated "occasion" rather that simply a... More 

Was this review helpful? Yes
BucherS, Inhaber at Hotel Jenewein, responded to this review

Thank you kindly for such a positive feedback and for all the compliments to our hotel! We are delighted that you enjoyed your stay at the so much. We look forward to welcoming you back at Obergurgl next year. Sincerely Your team of the Hotel Jenewein More 

Tunguska
Contributor
17 reviews 17 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed March 29, 2015

This review is mainly for the restaurant which has a very big problem: it can not meet its own demands. And for the given price this is just not acceptable. Very briefly: - advertised menu of the day wasn´t available (anymore?!) at 7 pm - one starter missed, one starter wrong - waiter didn´t replace missing cutlery on his own... More 

Was this review helpful? Yes 1
BucherS, Inhaber at Hotel Jenewein, responded to this review

Thank you kindly for taking the time to evaluate our hotel! Your information and your feedback are important to us pertaining to the future development of our house. We are sorry that our restaurant did not satisfy you. We are taking your criticism very seriously ! Kind Regards, Your team of the Hotel Jenewein More 

west midlands
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 20, 2015

The Jenewein is a nice traditional hotel where the staff dress in traditional Austrian outfits and they are all very friendly. The location is great as it is next to slopes, gondola and ski hire shop. The food is good but meals take a long time to complete as there are 5 small courses, this would be difficult for small,... More 

Was this review helpful? Yes 2
BucherS, Inhaber at Hotel Jenewein, responded to this review

Dear Guest, First, thank you for your feedback on our house. Customer Satisfaction and hospitality are very important to us and are taken very seriously in our house. Your complaint about the dinner will certainly give us grounds to exert ourselves in finding a structural solution for small children. Kind Regards Your team of the Hotel Jenewein More 

Rugby, United Kingdom
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 8, 2015

This was our second time at this hotel and our fith time in Obergurgl , the hotel is in the perfect position as it is only 50 metres from the main lifts and you can ski back to the apres ski bar or boot room . the hotel has excellent facilities and the restaurant is superb. The food could not... More 

Was this review helpful? Yes
BucherS, Inhaber at Hotel Jenewein, responded to this review

Dear Guest, We would like to thank you for your positive feedback on our house and the nice compliments to the team! We are pleased that you felt comfortable in our hotel and that you could enjoy your holiday in Obergurgl. We are very sorry that our wellness area could not satisfy you. Your complaint will certainly give us grounds... More 

Southampton, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 16, 2015

Excellent hotel 1 minute from the slopes. Service was attentive, food very plentiful and good and the rooms were spacious and clean. Our only gripe was the cost of bottled water. The hotel does not allow tap water to be served and charges over 5 Euros for a bottle. This is excessive and spoils what would otherwise have been a... More 

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Edinburgh, United Kingdom
Contributor
19 reviews 19 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 15, 2015 via mobile

Just returned from a week skiing in Obergurgl staying at the Hotel Jenewein - our first stay at this hotel, although we have been to Obergurgl many times before. We were not disappointed by our choice of the Jenewein, what a super hotel. We have often visited its umbrella bar at the end of the day and enjoyed the atmosphere... More 

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Guildford, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 9, 2015

"....she is a liability. She knows no boundaries, is aggressive, intimidatory, shouts at guests and doesn't give them a chance to get a word in edgeways. Other reviewers have called her a dragon - we agree. When we stayed, she walked into our children's bedroom uninvited. Our kids are 17,15 and 9, it was 6.30 in the evening and they... More 

Was this review helpful? Yes 4
Carlisle, Cumbria,
Top Contributor
200 reviews 200 reviews
63 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed January 3, 2015 via mobile

right at the bottom of the slopes in Obergurgl, this is a good spot for lunch. Quick, with friendly service, tasty food, and prices ok - a little basic and cafe like, they could make this really nice with a little 'upgrade' the food and service merit that. Do visit...

Was this review helpful? Yes 1
BucherS, Inhaber at Hotel Jenewein, responded to this review

Dear Guest, We are pleased that you have taken the opportunity during your winter vacation in Obergurgl, stop off at us. Thank you for taking the time to evaluate the offer of our Jenewein-terrace and to give us a positive feedback. We are very happy about that and we hope, you will visit us again. Greetings from Obergurgl Your team... More 

Brit
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 28, 2014

Hotel location is excellent, situated at the bottom of a wide blue run, close to local amenities and a few steps away from a chairlift to the main Obergurgl ski area and gondola up to a different part of the ski resort. Rooms were very well appointed, clean and spacious although ours was a little too warm with no thermostat.... More 

Was this review helpful? Yes 2
BucherS, Inhaber at Hotel Jenewein, responded to this review

Dear Andy & Family At this point a very big thank you for the detailed review of our hotel. We are pleased that we were able to impress you with our amenities, including in particular the cuisine in our house. We are glad to give the praise to the kitchen team! We wish you all the best and look forward... More 

Lexington, Kentucky
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 25, 2014

I had reserved a room at the Jenewein by accident, thinking I could cancel later on only to discover Austria's strict hotel cancellation policies - 40-80% cancellation fee! So we stuck with Hotel Jenewein and are sure glad we did. The hotel is in a great location - truly ski in/ski out, with two lifts at the back door. The... More 

Was this review helpful? Yes 2
BucherS, Inhaber at Hotel Jenewein, responded to this review

Dear Guest, We would like to thank you for your positive feedback on our house and the nice compliments to the team! We are pleased that you felt completely comfortable in our hotel and that you could enjoy your holiday in Obergurgl to the fullest. We would be delighted if you are our guests in the coming year. Kind Regards... More 

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