We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 33 Obergurgl hotels

The Crystal

4.0 of 5 Hotel   |   Gurglerstr. 90, Obergurgl 6456, Austria
Hotel amenities
Save Saved
You added The Crystal to your Saves list
The Crystal
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
92%
Ranked #3 of 33 hotels in Obergurgl
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed July 23, 2014
holzgreit Luxembourg City, Luxembourg
  • Overview
  • Reviews (187)
  • Photos (53)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (23)
  • Location
  • More
true
Write a Review

187 people have reviewed this hotel

Traveler rating
    138
    35
    10
    2
    2
See reviews for
58
79
5
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Luxembourg City, Luxembourg
Top Contributor
51 reviews 51 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 23, 2014

We stayed during February, and we really enjoyed our stay. You are welcomed with a drink, they park your car and deliver your luggage to the room whilst you are enjoying your drink. What better way to start your holidays? We got an upgrade to their most beautiful suite, which is truly amazing, very stylish, with a beautiful view. The... More

Was this review helpful? Yes 1
Reading, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 13, 2014

Ski in and out from this very conveniently located hotel - just a flight of stairs from the boot room and there is the gondola! Great choice of food - extensive salad buffet every night choice of mains and desert so nobody will go hungry.Lovely spa with choice of going buff or with swimwear to either part of the spas... More

Was this review helpful? Yes 2
Finland
Contributor
16 reviews 16 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 31, 2014

We got a tip from a friend a decided to try the Crystal for our skiing holiday. It was one of the best decisions we have made for a long time. We had room nr 837 (east wing) and we just cannot complain about anything. The spa: just awesome. The ski depot: awesome as well. The food: great. The staff:... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 19, 2014

We had a memorable stay at this quality hotel. The service was excellent from arrival to departure. Our room was modern, spacious with a balcony and very conveniently situated in the newer part of the hotel close to the spa, near to the bridge over the road with stairs down to the dining room. The connection through the basement to... More

Was this review helpful? Yes 1
Brussegem, Belgium
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed March 16, 2014

Already 9th winter in a row that I went to this hotel. Food, wellness and service remains top. Ideal because it is located next to the main lift to the ski slopes. Rooms are clean and some have a superb view on the mountains.

Was this review helpful? Yes
Amsterdam, The Netherlands
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 3, 2014 via mobile

Very, very, very good hotel, with great service. Large, clean rooms, beautifull pool and excellent spa area. Very excellent service throughout the entire hotel. It took us 5 minutes to go from the room to the gondel, including turning on our shoes!!! No kidding!!!! Very good food, a lot of variation and wine choices are great. Staff is great with... More

Was this review helpful? Yes
Hebden Bridge, United Kingdom
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 20, 2014

A really nice week at The Crystal, Obergurgl. Genuinely ski-in, ski-out. No queues and sparsely populated pistes in the week from Feb 8th 2014. Good skiing conditions for 5 of our 7 days. Ours was one of the few remaining old-fashioned rooms with a poor view and no balcony, but it was large and spotlessly clean and had been on... More

Was this review helpful? Yes
Taunton, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed February 16, 2014

Located right next to the lifts this is a great ski in ski out experience. The rooms are very big with a modern design and lovely views. The facilities are brilliant with the outdoor pool and saunas a real treat. The food is varied but with real quality and with fantastic staff to make the whole experience perfect.

Was this review helpful? Yes
Caldicot, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 3, 2014

The Crystal is one of the best hotels we have stayed in and Obergurgl is the best all round resorts in the West of Austria. Great start, On arrival we parked the 4x4 outside the main door and it was moved underground by the staff and the cases where taken to our rooms whilst we relaxed in the bar having... More

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 3, 2014

This was our second visit to the crystal, and can't recommend it enough, we stayed in the new wing this time and it was much more to our liking. Very clean modern design, (heated floors in the bathroom and toilet was a nice touch). although there was a loose bit of skirting board that needed re attaching, (Room 817) The... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage The Crystal, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Crystal? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Crystal

Address: Gurglerstr. 90, Obergurgl 6456, Austria
Location: Austria > Austrian Alps > Tirol > Obergurgl
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Crystal 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and BookingOdigeoWL so you can book your The Crystal reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Crystal Hotel Obergurgl
Crystal Hotel Obergurgl

53 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (37)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (10)
Viewed
View from room (1)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Pool/beach area (1)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (4)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Obergurgl with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool
Hotel Style
#2 Family Hotel in Obergurgl #3 Spa Hotel in Obergurgl #3 Luxury Hotel in Obergurgl #3 Ski-In / Ski-Out Hotel in Obergurgl #3 Romantic Hotel in Obergurgl
Hotel Class
Official Description (provided by the hotel)
Was gehört zu einem perfekten Skiurlaub im Ötztal? Schneesichere Pisten, traumhafte Abfahrten und ganz viel Raum zum Wohlfühlen. In Ihrem Vier-Sterne-Superior-Hotel in Obergurgl erwartet Sie ein legeres Ambiente zum Loslassen und Auftanken: THE CRYSTAL verwöhnt Wintersportler mit seiner schneesicheren Toplage direkt an den Skipisten von Obergurgl und bietet höchste Servicekultur im stilvollen Ambiente.Kosten Sie Ihre Skiferien in Obergurgl - Ötztal und die Abfahrten bis zum Haus in vollen Zügen aus. Lehnen Sie sich zurück, genießen Sie jeden Augenblick Ihres Skiurlaubes im Ötztal. ... more   less 
Number of rooms
110

Questions & Answers

Questions? Get answers from The Crystal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer