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The Crystal

4.0 of 5 Gurglerstr. 90, Obergurgl 6456, Austria
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Certificate of Excellence 2014
The Crystal
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The Crystal
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222 reviews from our community

Traveler rating
    164
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    10
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    3
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67
94
5
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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A TripAdvisor Member
5 of 5 stars Reviewed 5 days ago NEW

It was our first visit to Obergurgl and Hotel The Crystal and it won't be our last! Obergurgl is a beautiful village with excelling skiing, walks and après-ski. The amazing food and brilliant spa facilities at The Crystal mean we'll definitely be back again!!

Was this review helpful? Yes 1
Leo D, Manager at The Crystal, responded to this review

Thank you kindly for such a positive feedback and for all the compliments to our hotel! We are delighted that you enjoyed your stay at the Crystal so much and have gone back home with such good impressions. We look forward to seeing you again – hopefully soon! With our very best regards Diana Karsai & Leo Daniel The Management... More 

luxembourg
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

we spent a week in February 2015 and couldn`t have had a better time. Main attractions include large rooms, large spa with plenty of saunas, inside swimming pool, outside small swimming pool with whirlpool, gym, playroom for kids, complementary (excellent) food at 4pm, ski rentals and ski shop inside the hotel, location literally next to the main ski gondola lift,... More 

Was this review helpful? Yes
Leo D, Manager at The Crystal, responded to this review

Thank you kindly for such a positive feedback and for all the compliments to our hotel! We are delighted that you enjoyed your stay at the Crystal so much and have gone back home with such good impressions. We look forward to welcoming you back at Obergurgl! With our very best regards Diana Karsai & Leo Daniel The Management of... More 

Salisbury, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Fantastic. From the point of arrival the staff were friendly, helpful and always obliging. The food exceeds expectation. From a breakfast that caters to every taste and whim right through to the après ski 'snacks' served between 3-5 and the 6 course dinner, you won't go hungry. We only ever wanted to have a drink and a chocolate bar snack... More 

Was this review helpful? Yes
Leo D, Manager at The Crystal, responded to this review

Thank you kindly for your very positive Feedback! We are particularly pleased that you have felt completely at home and that we were able to be convincing with our service, with our rooms and with our spa. Such feedback is encouraging us to stay on course and is showing us that we are on course in offering our guests an... More 

Antwerp, Belgium
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We went for the 5th time or more. As usual almost no complaints because of the great accommodation, friendly staff and good location (direct access to ski slopes, 5 min walk to ski school, always snow from dec to apr, only a bit further to the center) The hotel is perfect for a relaxing stay with the children. I can... More 

Was this review helpful? Yes 1
Leo D, Manager at The Crystal, responded to this review

Thank you kindly for such a positive feedback and for all the compliments to our hotel! We are delighted that you enjoyed your stay at the Crystal so much and have gone back home with such good impressions. Thank you also for your suggestions, please be assured that we will discuss your points in Detail with our colleagues in charge.... More 

Peterborough, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

My wife and I just made our first trip to Austria and we were lucky enough to choose this hotel . Fantastic food. Great location for lift access. Pretty much ski in ski out. Outstanding spa and wellness facilities. Staff are very professional and friendly. I tried to speak German but they took pity on me . Highly recommended.

Was this review helpful? Yes
Leo D, Manager at The Crystal, responded to this review

Thank you kindly for such a positive feedback and for all the compliments to our hotel! We are delighted that you enjoyed your stay at the Crystal so much and have gone back home with such good impressions. We would be very pleased if you decide to spend your next ski vacation with us, again, and look forward to welcoming... More 

Amsterdam, The Netherlands
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 10, 2015

The hotel crystal has an 'old' and an 'new' part connected with a covered bridge across the street. Right next to the new part is the piste and one of the Major skilifts. This makers the location great. Obergurgl itself is ok, quiet nothing really special. But it's at high altitude so high chance for good snow conditions The new... More 

Was this review helpful? Yes
Leo D, Manager at The Crystal, responded to this review

Thank you kindly for your very positive Feedback! We are particularly pleased that you have felt completely at home and that we were able to be convincing with our service, with our rooms and with our spa. Such feedback is encouraging us to stay on course and is showing us that we are on course in offering our guests an... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 6, 2015

We stayed in this hotel in Obergurgl some years ago. We like very big spa and pools, very good kitchen, very nice location close to lift, spacy rooms, winery. We didn't notice any imporvements or changes since last time.

Was this review helpful? Yes 1
Leo D, Manager at The Crystal, responded to this review

Thank you kindly for such a positive feedback and for all the compliments to our hotel! We are delighted that you enjoyed your stay at the Crystal so much and have gone back home with such good impressions. We would be very pleased if you decide to spend your next ski vacation with us, again, and look forward to welcoming... More 

Stoke-on-Trent, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2015

We have just returned from our first family skiing holiday and stayed at wonderful Crystal Hotel and will definitely be back! The location, food, service and spa were all fantastic. We travelled with children and all though the hotel is of a very high standard it was also very child friendly!

Was this review helpful? Yes
Leo D, Manager at The Crystal, responded to this review

Thank you kindly for your very positive Feedback! We are particularly pleased that you have felt completely at home and that we were able to be convincing with our service, with our rooms and with our spa. Such feedback is encouraging us to stay on course and is showing us that we are on course in offering our guests an... More 

Exeter, United Kingdom
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 5, 2015

We were in 2 rooms in the new bit (805 and 806) and they look over the local shop. Nothing wrong with that except for the daily delivery of shop stock and the truck unloads directly below these two rooms. The spa, afternoon Tea, staff and dining were first class however and the rooms themselves very nicely done. They do... More 

Was this review helpful? Yes 3
Leo D, Manager at The Crystal, responded to this review

Thank you kindly for such a positive feedback and for all the compliments to our hotel! We are delighted that you enjoyed your stay at the Crystal so much. We are very sorry to read that the underfloor heating in your room has reacted a bit “sluggishly” when it comes to lowering the temperature, which forced you to open a... More 

Brighton, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 22, 2014

Just came back from a week here with out young children and would certainly recommend it. Amazing food every morning and night, really helpful staff, very nice rooms and a lovely spa. Not cheap but not crazily priced either and considering what you get it felt keenley priced.

Was this review helpful? Yes 2
Leo D, Manager at The Crystal, responded to this review

Thank you kindly for such a positive feedback and for all the compliments to our hotel! We are delighted that you enjoyed your stay at the Crystal so much and have gone back home with such good impressions. We would be very pleased if you decide to spend your next ski vacation with us, again, and look forward to welcoming... More 

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Additional Information about The Crystal

Address: Gurglerstr. 90, Obergurgl 6456, Austria
Location: Austria > Austrian Alps > Tirol > Obergurgl
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Crystal 4*
Number of rooms: 110
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Also Known As:
The Crystal Hotel Obergurgl
Crystal Hotel Obergurgl
Hotel Style:
#3 Family Hotel in Obergurgl
#3 Luxury Hotel in Obergurgl
#3 Romantic Hotel in Obergurgl
#3 Spa Hotel in Obergurgl

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