We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Seppl Familie & Spa

Certificate of Excellence
Natterer Strasse 8, Mutters A- 6162, Austria
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hotel Seppl Familie & Spa
Professional photos View all
Browse nearby
Hotel Seppl Familie & Spa
Write a Review

71 reviews from our community

Traveler rating
    39
    17
    7
    4
    4
See reviews for
17
28
6
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (71)
  • Mar-May only
    (11)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (21)
All months
London, United Kingdom
1 review
5 of 5 stars Reviewed March 15, 2015

I am not usually one for leaving reviews, however this family run hotel simply excelled in all areas. The lovely family went above and beyond to ensure that our every need was catered for. They picked us up from the airport, took us to and from the ski slopes every day at a time convenient for us, the food was... More 

Was this review helpful? Yes
Vienna, Austria
Top Contributor
100 reviews 100 reviews
18 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed December 1, 2014

This was our first visit to Innsbruck, and, in fact, our first “holiday” in Austria despite having lived here for two years. Our plan was to enjoy the Christmas Markets in Innsbruck and return to our suite at the hotel for dinner and time in the pool and sauna, and our plan was achieved beautifully. The Hotel Seppl was perfect... More 

Was this review helpful? Yes 1
Santa Monica, California
1 review
5 of 5 stars Reviewed November 24, 2014

We went here on our Honeymoon in May 2014, and it was the highlight of our two weeks in Austria and Italy. The room was Huge and had an awesome spa tub set in a corner window overlooking Innsbruck and the mountains. All you cans say is wow. But the room was upstaged by only one thing, and that was... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 16, 2014

Wasn't really aware of quite how far this place was out of town when booking. There's only one way up (by tram), and it takes 45 minutes. This is a real drag if you've only got a couple of days to check out the town. Around Mutters there is basically nothing so you have to trek in to Innsbruck. Staff... More 

Was this review helpful? Yes 1
Auburn, California
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 12, 2014

We stayed in Hotel Seppl in Mutters for 3 weeks in July. It was wonderful. The staff is terrific, even those who spoke little English did their best to help out! Our room had a view of Innsbruck and the mountains. The bed was comfy, the corner bath tub was great, my only complaint is that they have these wonderful... More 

Was this review helpful? Yes
HotelSepplFritz, Manager at Hotel Seppl Familie & Spa, responded to this review

Dear guest, We are delighted that you enjoyed your holidays in our hotel. We appreciate your kind words and positive feedback. We are happy to read, that you had such a good time in Tyrol and the opportunity to visit so many different places. Our Straßenbahn is a real highlight and a very comfortable way to explore Innsbruck. We most... More 

Swanley, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 21, 2014

One night stay to break up our journey home having crossed via the Brenner Pass. Room with TV and wi-fi but no 'extras' ie water or kettle to make a drink. Balcony with view towards the Ski Jump at Innsbruck; small train will take you there from just up the road. Swimming pool was out of service. Good dinner and... More 

Was this review helpful? Yes
HotelSepplFritz, Manager at Hotel Seppl Familie & Spa, responded to this review

Dear Guest! Thank you for taking the time to write this feedback. We always take the opinion of our guests very seriously and we are open for constructive criticism. We contsantly looking for ways to improve our service and in generell we are happy to help you anyway we can, during your stay. We also ask our guests to tell... More 

Prague, Hlavni Mesto Praha, Czech Republic
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 10, 2014

Carefully with this hotel! They have no idea about "best practices" in **** hotels. They are robbers and love money over all. Immediately on the arrival we had unbelievable trouble with the hotel personnel which lead me to decide to cancel my stay in this hotel. And instead of professional approach, the hotelier only sarcastically laughed and told me "Then... More 

Was this review helpful? Yes 3
HotelSepplFritz, Manager at Hotel Seppl Familie & Spa, responded to this review

Dear Mr. Vavrecka, First of all: We regret the steps we had to take, but we didn´t see another way out of this sitution. Here we want to describe our point of view. You came to our hotel with your wife and your two children. We really love kids and would do anything for them to feel comfortable, but you... More 

Adelaide, Australia
Senior Contributor
31 reviews 31 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 18, 2013

The gentle, knowledgeable and gracious staff makes one feel like part of the family! The views and location is perfect for a holiday in Innsbruck/Mutters... Close to transport and of course the ski fields... The general ambiance of the place is very tasteful and relaxing offering many healthful amenities such as spa, pool, massages, sauna, and freshly prepared meals of... More 

Was this review helpful? Yes 1
HotelSepplFritz, Inhaber at Hotel Seppl Familie & Spa, responded to this review

Dear Guest! We are delighted that you had a great time staying with us. We appreciate your positive feedback and hope to see you on your next visit in Innsbruck. Sincerely, Hotel Seppl More 

Kosice, Kosice, Slovakia
1 review
4 of 5 stars Reviewed November 1, 2013

I spent nearly 2 weeks in a solo room, that was small (reduced by part of the roof), but there was no need for more space, so I guess it is okay. Staff was really nice and cleaning was top level. Breakfasts were okay, but they wore off quickly. Bathroom was very good, I did not try spa, what a... More 

Was this review helpful? Yes
HotelSepplFritz, Inhaber at Hotel Seppl Familie & Spa, responded to this review

Dear guest! We are glad to read that you enjoyed staying with us. We always do our best to meet all the expectations of our guests and we thank you for giving us a honest feedback. We hope to see you again in the near future. Sincerely Hotel Seppl More 

Great Malvern, United Kingdom
Top Contributor
69 reviews 69 reviews
47 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed October 2, 2013

An absolute gem with fantastic views of Innsbruck only 5km away. (Shame about the weather) Large clean & tidy bedroom with en-suite shower/toilet. Excellent staff at both check-in & restaurant. Food was also very good both in the evening & at breakfast. Would definitely stay again if in the area-Highly recommended

Was this review helpful? Yes
HotelSepplFritz, Inhaber at Hotel Seppl Familie & Spa, responded to this review

Dear guest! Thank you for the positive feedback. We are very delighted to read that you enjoyed staying with us. We hope to see you again soon! Sincerely Hotel Seppl More 

Questions? Get answers from hotel staff and past guests. Ask a question

25 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (17)
Viewed
Hotel & grounds (8)
Viewed
Dining (3)
Viewed
Room/suite (3)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (1)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities