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Hotel Heitzmann

Weissgerbergasse 1, Zell am See 5700, Austria
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Hotel Heitzmann
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Ranked #14 of 56 Zell am See B&B and Inns
A recent review
5 of 5 stars Reviewed April 12, 2015
Pete S Crewe, United Kingdom
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128 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Crewe, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 12, 2015 via mobile

Just returned from our trip to this hotel for our lads wedding and it can't be faulted. The staff are all, without exception, very helpful, friendly and polite and go out of their way to help. We don't ski but there is still plenty to do in and around Zel Am See and the scenery is fantastic. Would definitely go... More 

Was this review helpful? Yes 1
karensi32
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 28, 2015

Just returned from a fab week in Zell am see skiing with my husband. We were a bit worried due to previous reviews about the hotel but we can honestly say we loved it. We did on arrival upgrade our room to one of the newer refurb ones on the 4th floor so had no complaints about the room as... More 

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Ballymena, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 23, 2015

Just home from a great stay in Hotel Heitzman. Cannot fault the hotel, Rudi has a great team of friendly and helpful staff, nothing is too much trouble. Thomas is a very charming and pleasant young man with a smile for everyone. Food was of a very high standard and plenty of variety. Room spacious and comfortable. Hotel very convenient... More 

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Barnsley, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 21, 2015

Well I've just got home and before writing this view I read some of the others. I cannot believe anyone could have a bad word to say about this hotel, Rudi or his team. If I had paid double what I did pay I would still be happy. I emailed them before travel asking for a room with separate beds... More 

Was this review helpful? Yes 2
worcestershire
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 19, 2015

Stayed here with a couple of friends skiing, good position, not far from centre and short walk to lift and bus stop, Rooms fairly basic but adequate, Food deserves a mention, good choice of breakfast, five course dinner every night and a very high standard, Staff always helpful, would recommend this hotel!

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Sevenoaks, United Kingdom
Top Contributor
80 reviews 80 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 18, 2015

I stayed at this hotel for our first ski holiday in Austria booked through Inghams. It was a last minute booking and the hotel was completely full given the great snow conditions. We weren't sure what to expect from the hotel given the mixed pictures online - some showing very modern rooms, and others showing quite colourful rooms in an... More 

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Reading, United Kingdom
Top Contributor
100 reviews 100 reviews
17 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed March 18, 2015

Whilst I was there, people were posting bad reviews after day 1, and please feel free to read them if you feel like it, and listen to them if you so please, I would suggest that these reviews speak more about the individuals posting them, than the place they were staying! Moving on to that, The hotel is right in... More 

Was this review helpful? Yes 3
Bromley, United Kingdom
1 review
3 of 5 stars Reviewed March 15, 2015

Very clean throughout and excellent service. However, food poor and would not go back to this hotel. Breakfast was good but evening was very disappointing and we dined out two nights because of this. Great location and would recommend B&B only.

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Reviewer
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 14, 2015

There are a number of genuine recent negative reviews on here about the Heitzmann; suddenly 2 positive ones just popped up refuting these? Make your own mind up. I can only state our own horrendous experience this week which can be verified by Crystal and witnesses. We booked through Crystal Holidays on the basis it was supposedly a 4 star... More 

Was this review helpful? Yes 3
Burton in Kendal, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 13, 2015

I do not think the last two negative reviews were staying at the same hotel! We found the hotel staff and the owners did everything to please, the food was delicious every night. Having come away without our two small children we were always last to breakfast and there was always plenty to choose from. The beds.....oh the beds were... More 

Was this review helpful? Yes 1
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