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Hotel Neue Post

Schlossplatz 2, Zell am See A-5700 , Austria
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110 Reviews from our TripAdvisor Community

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Traveler rating
    52
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    7
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43
30
2
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Ploiesti, Romania
1 review
4 of 5 stars Reviewed 1 week ago NEW

nice hotel,very good food. Best position, right in the center of Zell am See.The pool is outside and it is not so hot as it should be.Very good spa. The room was nice. We recommended this hotel. The staff was great.

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Dublin, Ireland
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed here at Christmas with my family in 2014 and had been to this hotel around 8 years before. All I can say is I will never stay anywhere else. I love this hotel. The staff are what make this place so welcoming and friendly. There is a great spa and everything you could need. Harold the owner is a... More 

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HotelNeuePost, Reservations department at Hotel Neue Post, responded to this review

Dear Mr. McGarrity, many thanks for your nice words. We are very happy that you did enjoy your stay and we are already looking forward to welcoming you soon again. Best regards from Zell am See. More 

Prague, Czech Republic
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 6, 2015

Hotel is located in city center. I was here in winter so i also enjoed walking distance to the nearest chair lift. Rooms are quite small, but well equiped and clean. Breakfast was really good and rich. Dinners you can pick up from 3 meals 1 day in advance. We found two problems during our stay. Firs was that personel... More 

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Billericay, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 14, 2015

Pro's * Great location - 10 minutes walking to the City Express & bang in the centre of town * Food was good, but don't expect gourmet....and I hope you like pork. The salad & soup each night was great. Breakfast was great. * Varied selection of spa facilities. * Ski store is handy - Although you can pay for... More 

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HotelNeuePost, Verkaufsleiter at Hotel Neue Post, responded to this review

Dear Melissa, thank you for being our guest and thank you for the evaluation. Unfortunately there have been some technical problems with our indoor jacuzzi during your stay, our janitors are working on that problem. We are very sorry about the provided service in our bar, we already had a talk with our service staff about this situation. We would... More 

2 reviews
2 of 5 stars Reviewed March 6, 2015 via mobile

We've been quite disappointed with the apartment within this hotel. It's very clean but very basic. We didn't wish to cook here but given the items provided it would've been quite impossible. The kitchen area is also minute. There is nothing to clean with as in dust pan n brush , Bathroom cleaning items etc. One tea towel is given... More 

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HotelNeuePost, Verkaufsleiter at Hotel Neue Post, responded to this review

Dear guests, thank you for your evaluation. We are very sorry to hear that you didn´t feel well in our hotel. Our apartments do not offer cleaning items, therefore our roommaids do a basic daily cleaning in every apartment. Room heating can be self-controlled in every apartment, there is a major controller and every heater can be controlled directly too.... More 

Copenhagen
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 5, 2015

We went to this charming hotel with the family on a skiing vacation. Since it was the first ski vacation for my wife and youngest daughter they were very excited about going to Austria. The hotel has a very nice and cozy atmosphere and is very well place right in the center of Zell am See. Only 5 minutes of... More 

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Newquay
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 2, 2015

Stayed at the Neue Post last week after having a late booking via Neilson, who provided a much better service than Thomson, Crystal and Inghams previously. Boot room was fairly small and overcrowded with little seating to put boots on etc, but location of hotel is great, only a 5 minute walk to the City Express lift. As other people... More 

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HotelNeuePost, Verkaufsleiter at Hotel Neue Post, responded to this review

Dear Mr. Mark, thank you for staying in our hotel and many thanks for your evaluation. Your comments help us getting better and better. We are looking forward to welcoming you again to convince you with our improved service. Best regards Hotel Neue Post Team More 

1 review
3 of 5 stars Reviewed February 24, 2015

Clean room, good service in general. Breakfast OK. Very good location in the center of Zell am See. Short distance to the skilift and the facilities in the town center. Excellent parking facilities in the underground parking adjacent to the hotel.

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Istanbul, Turkey
1 review
5 of 5 stars Reviewed February 18, 2015

We stayed at Hotel Neue Post in early February 2015 - had booked it 6 months in advance. Our family of four (2 adults and 2 children) had great time; room was ready on time and clean, we had GREAT service at the reception - all our enquiries were addressed, questions answered, dinner reservations done with great recos, Hotel restaurant... More 

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Svendborg, Denmark
1 review
4 of 5 stars Reviewed February 17, 2015

Very cozy hotel, and very friendly and helpful staff. I was very satisfied with the standard of my room and the housekeeping. Excellent facilities at the hotel, and easy access to ski storage. Great morning buffet. Only minus was the quality of the dinner meals in the hotel restaurant, which were not all as could be expected.

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