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Grand Hotel Zell am See

Esplanade 4-6, Zell am See 5700, Austria
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Grand Hotel Zell am See
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1 room 1 guest
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Ranked #20 of 45 Hotels in Zell am See
A recent review
5 of 5 stars reviewed yesterday
Dave A Glasgow, United Kingdom
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343 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Glasgow, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

From the moment we arrived, we felt welcome, with great, friendly staff on reception in traditional Austrian dress. The room we had chosen for myself and my brother was a Twin, with a large double bed and a very comfy double sofa bed, with a fantastic view over the lake. One of the highlights for me was breakfast on the... More 

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Level Contributor
6 reviews
4 of 5 stars Reviewed yesterday NEW

hotel grand in zell am see is the best hotel the location is at the lake which give it the best view.hotel staff are really friendly and the restaurants and the food is amazing. the room was great in size..with balcony gives you a dierect look to the lake.. very romantic view..

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Frankfurt, Germany
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Very helpful staff on time of arrival which was late on 25th of August 2015 at 9 pm. And were greatly welcomed by the receptionist after a long way driving from Baden Baden until Zell am see. On the check in process they couldn't find our reservation neither by name nor by the booking number, and the lady in charge... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I arrived to the hotel on the 15th of August 2015 and this was the first visit to Zell am see. The service was poor and very bad and the room has no A/C and hot temperature. No cooperative. We have booked for 6 nights and we are leaving tomorrow. Our vacation been ruined because of this hotel.

Was this review helpful? Yes 3
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Ahmed A. Thank you very much for your feedback. Your opinion is very important for us, because only with your feedback we do have the chance to optimize our service. None of our rooms have air condition. Air condition is as well not mentioned on booking.com. Besides, there is only one hotel in Zell am See which offers air... More 

Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is great located. The suite was very pretty, I have to say the bed was very comfortable. The view to the lake is lovely. The hotel has an indoor pool and jacuzzi but if you like spas with great pools you might not feel satisfied. The bar is very cozy and the food was fine. I had a... More 

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Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 10, 2015

Staff were absolutely brilliant, so helpful. Food was really varied for our party all with different dietary preferences. Views from the hotel rooms were beautiful. Evening Musicians in the bar was a nice touch too. Something to bear in mind - we booked a family suite with lakeside view and balcony. It had a separate bedroom, a lounge, bunk bed... More 

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Kuwait City, Kuwait
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed May 2, 2015

we stayed there in March 2014 and not June! The exterior of the hotel was great. Views were amazing, especially the lake in the morning, it was so romantic and refreshing. The staff was very friendly and helpful. The location is unbeatable no doubt! with a cool neighborhood. The only problem was the interior, was pretty much outdated with extremely... More 

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Isle of Man, United Kingdom
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 19, 2015

We have stayed at this hotel before, it is a wonderful place, the service, cleanliness, comfort, food, and most of all the location... The views are outstanding over the lake and mountains... Looking forward to a return trip very soon.

Was this review helpful? Yes 1
5700grand, Marketing at Grand Hotel Zell am See, responded to this review

Dear Sarah F., thank you very much for taking the time to give us your kind feedback. We are really happy to hear that you have enjoyed your holidays at GRAND HOTEL ZELL AM SEE and would be glad to welcoming you soon again at our hotel. Kind regards from Zell am See your entire GRAND HOTEL Team More 

Adelaide, Australia
Level Contributor
40 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed March 17, 2015

The Grand Hotel is a stylish hotel with a very nice terrace overlooking the lake. Most of the time there is someone playing the piano on the terrace which adds to the nice atmosphere. It is definitely not cheap but that is what you can expect with such a hotel. Be aware that during summer more than 90% of the... More 

Was this review helpful? Yes 1
5700grand, Marketing at Grand Hotel Zell am See, responded to this review

Dear RobADL, thank you very much for your comment. We would be very happy to welcoming you another time again at the GRAND HOTEL ZELL AM SEE. Kind regards from Zell am See your entire GRAND HOTEL Team More 

Newcastle, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 13, 2015

Just returned from a long weekend with my sister, staying at the Grand Hotel. We were in Austria for our friends wedding and a more stunning location would be difficult to find. We had the most amazing time, made extra special by our stay at this hotel. We had a room with a lakeside view which was simply breathtaking. From... More 

Was this review helpful? Yes 3
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