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Grand Hotel Zell am See

Certificate of Excellence
Esplanade 4-6, Zell am See 5700, Austria
Hotel amenities
Grand Hotel Zell am See
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Ranked #17 of 45 Hotels in Zell am See
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Sarah F Isle of Man, United Kingdom
Review This Hotel

329 reviews from our community

Traveler rating
    175
    83
    31
    25
    15
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105
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Isle of Man, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at this hotel before, it is a wonderful place, the service, cleanliness, comfort, food, and most of all the location... The views are outstanding over the lake and mountains... Looking forward to a return trip very soon.

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5700grand, Marketing at Grand Hotel Zell am See, responded to this review

Dear Sarah F., thank you very much for taking the time to give us your kind feedback. We are really happy to hear that you have enjoyed your holidays at GRAND HOTEL ZELL AM SEE and would be glad to welcoming you soon again at our hotel. Kind regards from Zell am See your entire GRAND HOTEL Team More 

Adelaide, Australia
Senior Contributor
26 reviews 26 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The Grand Hotel is a stylish hotel with a very nice terrace overlooking the lake. Most of the time there is someone playing the piano on the terrace which adds to the nice atmosphere. It is definitely not cheap but that is what you can expect with such a hotel. Be aware that during summer more than 90% of the... More 

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5700grand, Marketing at Grand Hotel Zell am See, responded to this review

Dear RobADL, thank you very much for your comment. We would be very happy to welcoming you another time again at the GRAND HOTEL ZELL AM SEE. Kind regards from Zell am See your entire GRAND HOTEL Team More 

Newcastle, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Just returned from a long weekend with my sister, staying at the Grand Hotel. We were in Austria for our friends wedding and a more stunning location would be difficult to find. We had the most amazing time, made extra special by our stay at this hotel. We had a room with a lakeside view which was simply breathtaking. From... More 

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Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

We had high expectations of the Grand as it is a lovely looking hotel. The room was large and was a nice base for a weeks skiing, we paid extra for a lake view. Unfortunately this extra cost had no relevance on our dining table that was assigned to us for the week, we were in a room off a... More 

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5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Amanda, thank you very much for your feedback. Your opinion is very important for us, because only with your feedback we have the chance to optimize our service. First of all we are really surprised at your comment about our snuggeries. Normally our guests prefer to sit in one of the small and cozy snuggeries instead of sitting in... More 

County Armagh, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here on a ski holiday to Zell am See, the Grand Hotel certainly lived up to it's name. From the moment we set foot through the door, the hotel and it's staff could not be faulted. The decor is traditional and classical, I read some bad reviews about this but it really was fine, some people perhaps just... More 

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5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Lisa, thank you very much for your outstanding feedback. We are really glad that you had a wonderful holiday in our hotel and we would be very happy to welcoming you soon again at the GRAND HOTEL ZELL AM SEE. Kind regards from Zell am See your entire GRAND HOTEL Team More 

Wimborne Minster, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We had a really nice stay at this hotel for our skiing trip. The staff were exemplary , the food first class and the facilities great. Usually when I book half board I will still eat out on a couple of nights but the food at the grand is so good I dined in every night.

Was this review helpful? Yes
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Ladies and Gentleman, we are really thankful about your great review and would be glad to welcome you another time again at the GRAND HOTEL ZELL AM SEE. Kind regards from Zell am See your entire GRAND HOTEL Team More 

Copenhagen, Denmark
Contributor
13 reviews 13 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We traveled as a family and enjoyed the skiing and the nice cosy town of Zell am See. It was our first stay and the hotel was super - all thinkable commodities and very friendly staff. The spa has everything so you will not get bored. The half board was excellent, lots of choices and helpful staff at the restaurant... More 

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Crawley, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Really good hotel with superb staff and setting. Food a very high standard although sometimes a little rich. Pleased to see several kinds of fresh water fish on the menu as well as vegetarian options. In general a very pleasant atmosphere but be aware the behaviour of the Russian guests isn't what you would expect in such a good hotel.... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Over the last week a group of friends travelled around the Salzburg skiing areas. They were all great. The best place we stayed was at the Grand Hotel, Zell am See, a fantastic position on the lake and next to the centre of town, fantastic service, fantastic food and wine and a wonderful atmosphere throughout the hotel. Getting to the... More 

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Heswall, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

A great stay at this hotel with the Kids. Family room was far better than the offerings in France with Double Bed in one room and kids tucked away in separate bunks. Very Spacious and well appointed. Food offering was very good with perfectly cooked dishes. Although a Kids tea time to avoid them interrupting the leisurely 5 courses would... More 

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