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All 47 Zell am See hotels

Grand Hotel Zell am See

4.0 of 5 Hotel   |   Esplanade 4-6, Zell am See 5700, Austria
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Grand Hotel Zell am See
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81%
Ranked #13 of 47 hotels in Zell am See
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
Petronela N Medias, Romania
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261 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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English first
Medias, Romania
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The Location of the hotel is just perfect, surrounded by mountains and a beautiful lake. We didn't expect to have such a great variety of food during dinner time, dinner was perfect, it looked amaizing everytime and tasty. I say this thing because we usually go to all inclusive hotels, where you have in front of you all kind of... More

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West Molesey, Surrey, UK
Contributor
14 reviews 14 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a wonderful holiday skiing and staying at the Grand Hotel made it special. Service was friendly and polite. Really nice to relax in pool after a days skiing. Food was very good and excellent for vegetarians. The menus changed every day with something interesting and tasty. I would like to thank the hotel for making such an effort... More

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We had a close of ski season break, were upgraded to a suit with lake view (amazing). We also loved the two spas and the breakfast, as well as the piano lounge upstairs. Would be nice to have fresh juice and a bit more sophisticated dinner. The town is lovely and the hotel is very romantic. Everything was very clean... More

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Saudi Arabia
Contributor
11 reviews 11 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Perfect hotel location ,with wonderful lake view. Our room was with no balcony. Old furniture in the rooms with classic door keys ! Car parkings are limited and you need to pay extra charges if you park it at the basement parking. The dinner is great , actually the best part of our stay. Breakfast was average. I won't stay... More

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Belgrade, Serbia
1 review
5 of 5 stars Reviewed 4 weeks ago

We are travel maniacs, but this hotel is undoubtedly our favorite since it gives a feeling of comfort, warmth and relaxation. Situated on the perfect place, with a perfect view, rooms are spacious, old fashion furnished but cosy; excellent SPA; nice restaurant with interesting and tasty food; very pleasant, friendly and professional staff. We ll be back every year and... More

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Southampton, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Had a great time in zell am see , loved the hotel, great room , even better view. Staff very polite and friendly. The location on the lake was stunning . Hotel included free regular transport to and from the ski lift. WILL BE GOING BACK NEXT YEAR.

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Penarth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This was our third time at the Grand, we came twice in the 2013 ski season. We were not disappointed. We had a suite overlooking the lake, very comfortable, fantastic views, very spacious. The restaurant is great, with a choice of local dishes, which I love, or more international fare if you want it. The service is efficient and friendly.... More

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Crewe, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 7, 2014

We stayed 5th - 22nd Feb half term week with two children. The hotel was superb all the facilities were excellent my husband and I took advantage of the Spa and we were not disappointed. The staff in all areas were very friendly and helpful we loved the town and will return, but we would want to stay in the... More

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Hampshire, United Kingdom
1 review
3 of 5 stars Reviewed March 6, 2014 via mobile

We married in Zell am see in February and following our busy wedding decided to stay at the grand for a mini moon for 4 nights following out wedding. We upgraded our room to the lake view room. We were quite disappointed with our room which was very basic. We heard good things about the Grand and were quite disappointed... More

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Senior Contributor
25 reviews 25 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed March 1, 2014

Staff allocated us a standard room on arrival despite having booked and paid for superior. Then tried to charge us again for the upgrade. Then asked us to wait 3 hours for room to be available despite multiple promises that ours would be next to be cleaned. Very poor management.

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5700grand, Manager at Grand Hotel Zell am See, responded to this review

Dear Jgilro, Thank you very much for your feedback and we are very sorry for the inconvenience upon your arrival. As discussed already in place, it was a mistake of the tour operator, which issued you an incorrect voucher with the wrong room category on it. Also both rooms were cleaned to 3 p.m., as agreed in the contract. We... More

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Additional Information about Grand Hotel Zell am See

Also Known As:
Grand Zell Am See
Zell Am See Grand
Address: Esplanade 4-6, Zell am See 5700, Austria
Location: Austria > Austrian Alps > Zell am See
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Zell am See
#11 Luxury Hotel in Zell am See
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Hotel Zell am See 4*
Official Description (provided by the hotel):
Zell am See and winter sports are like the sun and sky, great friends! Together with the GRAND HOTEL ZELL AM SEE, they form an unbeatable trio for the perfect winter vacation.Treat yourself to casual 4-star comfort, homely old Austrian tradition of hospitality, comfort and a touch of luxury alpine directly on the winter white lake. ... more   less 
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