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Grand Hotel Zell am See

Esplanade 4-6, Zell am See 5700, Austria
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Grand Hotel Zell am See
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Ranked #17 of 45 Hotels in Zell am See
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334 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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    (334)
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2 reviews
5 of 5 stars Reviewed May 10, 2015

Staff were absolutely brilliant, so helpful. Food was really varied for our party all with different dietary preferences. Views from the hotel rooms were beautiful. Evening Musicians in the bar was a nice touch too. Something to bear in mind - we booked a family suite with lakeside view and balcony. It had a separate bedroom, a lounge, bunk bed... More 

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Kuwait City, Kuwait
Top Contributor
60 reviews 60 reviews
23 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed May 2, 2015

we stayed there in March 2014 and not June! The exterior of the hotel was great. Views were amazing, especially the lake in the morning, it was so romantic and refreshing. The staff was very friendly and helpful. The location is unbeatable no doubt! with a cool neighborhood. The only problem was the interior, was pretty much outdated with extremely... More 

Was this review helpful? Yes 1
Isle of Man, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 19, 2015

We have stayed at this hotel before, it is a wonderful place, the service, cleanliness, comfort, food, and most of all the location... The views are outstanding over the lake and mountains... Looking forward to a return trip very soon.

Was this review helpful? Yes 1
5700grand, Marketing at Grand Hotel Zell am See, responded to this review

Dear Sarah F., thank you very much for taking the time to give us your kind feedback. We are really happy to hear that you have enjoyed your holidays at GRAND HOTEL ZELL AM SEE and would be glad to welcoming you soon again at our hotel. Kind regards from Zell am See your entire GRAND HOTEL Team More 

Adelaide, Australia
Senior Contributor
37 reviews 37 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 17, 2015

The Grand Hotel is a stylish hotel with a very nice terrace overlooking the lake. Most of the time there is someone playing the piano on the terrace which adds to the nice atmosphere. It is definitely not cheap but that is what you can expect with such a hotel. Be aware that during summer more than 90% of the... More 

Was this review helpful? Yes 1
5700grand, Marketing at Grand Hotel Zell am See, responded to this review

Dear RobADL, thank you very much for your comment. We would be very happy to welcoming you another time again at the GRAND HOTEL ZELL AM SEE. Kind regards from Zell am See your entire GRAND HOTEL Team More 

Newcastle, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 13, 2015

Just returned from a long weekend with my sister, staying at the Grand Hotel. We were in Austria for our friends wedding and a more stunning location would be difficult to find. We had the most amazing time, made extra special by our stay at this hotel. We had a room with a lakeside view which was simply breathtaking. From... More 

Was this review helpful? Yes 3
Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 10, 2015

We had high expectations of the Grand as it is a lovely looking hotel. The room was large and was a nice base for a weeks skiing, we paid extra for a lake view. Unfortunately this extra cost had no relevance on our dining table that was assigned to us for the week, we were in a room off a... More 

Was this review helpful? Yes 1
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Amanda, thank you very much for your feedback. Your opinion is very important for us, because only with your feedback we have the chance to optimize our service. First of all we are really surprised at your comment about our snuggeries. Normally our guests prefer to sit in one of the small and cozy snuggeries instead of sitting in... More 

County Armagh, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 5, 2015

We stayed here on a ski holiday to Zell am See, the Grand Hotel certainly lived up to it's name. From the moment we set foot through the door, the hotel and it's staff could not be faulted. The decor is traditional and classical, I read some bad reviews about this but it really was fine, some people perhaps just... More 

Was this review helpful? Yes 1
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Lisa, thank you very much for your outstanding feedback. We are really glad that you had a wonderful holiday in our hotel and we would be very happy to welcoming you soon again at the GRAND HOTEL ZELL AM SEE. Kind regards from Zell am See your entire GRAND HOTEL Team More 

Wimborne Minster, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 5, 2015

We had a really nice stay at this hotel for our skiing trip. The staff were exemplary , the food first class and the facilities great. Usually when I book half board I will still eat out on a couple of nights but the food at the grand is so good I dined in every night.

Was this review helpful? Yes 1
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Ladies and Gentleman, we are really thankful about your great review and would be glad to welcome you another time again at the GRAND HOTEL ZELL AM SEE. Kind regards from Zell am See your entire GRAND HOTEL Team More 

Copenhagen, Denmark
Contributor
14 reviews 14 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 3, 2015

We traveled as a family and enjoyed the skiing and the nice cosy town of Zell am See. It was our first stay and the hotel was super - all thinkable commodities and very friendly staff. The spa has everything so you will not get bored. The half board was excellent, lots of choices and helpful staff at the restaurant... More 

Was this review helpful? Yes 2
Crawley, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 2, 2015

Really good hotel with superb staff and setting. Food a very high standard although sometimes a little rich. Pleased to see several kinds of fresh water fish on the menu as well as vegetarian options. In general a very pleasant atmosphere but be aware the behaviour of the Russian guests isn't what you would expect in such a good hotel.... More 

Was this review helpful? Yes 1
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