We have recently returned from an 11 night family holiday staying at the superb family run Hotel Berner.From the moment we arrived until our early morning departure we were treated to an excellent ,friendly and personal service.Never having to ask for anything, arrangements and help were automatically offered ; for example suggesting activities ,providing maps and bus timetables and even... more

We were only in Zell for one night, but had a very nice stay at Hotel Berner. The staff is super friendly, and we met the owner when we arrived - he was planting some more flowers outside enhancing the already lovely landscaping! Room was nice sized, clean and fresh. Pool is small, but refreshing. We were tired when we... more

We've stayed in this hotel in March 2009 during our one-week ski trip. Food is very tasty (3-4 dishes per dinner), staff and management are extremely friendly, it's very clean, service is perfect. There is free wi-fi (unfortunately, not very fast), little swimming pool, table tennis, sauna and so on. The location is very good - it's approximitely 200m to... more

The Berner Hotel was our base for a week's skiing holiday in March. It has a traditional feel with staff in Austrian style of dress and live music from a local musician. The location, food and generally high quality of service made for a great holiday and the ski guiding on the Monday boosted our confidence to make the most... more

Good location, excellent service and very good food. Spotlessly clean and extremely friendly - best ski hotel we've ever stayed at. more

Good hotel,management two brothers,nice staff. Wireless internet. Near the Cityexpress or ski back to the hotel. Outside swimmingpool,inside sauna. Activities, skiing/boarding with the brothers, carnaval in the hotel. Diner,choise in the morning,no buffet. Next year we will return!! more

Hotel Berner is what customer service is all about ... the warm reception starts from the moment you enter where you are greeted with a 'welcome-drink'. This continues throughout your stay with the 2 brothers who own/run this family hotel making you feel part of that family! We ate in the restaurant each night of our week long skiing holiday... more

We arrived in Zell Am See in snow which set the tone wonderfully for our family Christmas holiday! The welcome at The Berner was warm and genuine and the brothers and their parents (over the festive days) could not have done more to make our holiday more memorable. The traditional entertainment laid on (Christmas Eve and Christmas Day) was excellent... more

My husband and I took our two young grandsons skiing for the first time and how fortunate we were to have chosen the Hotel Berner for our stay! This was before websites, and since then, we have been overseas with my husband's job, so this is the first opportunity to write. We had a wonderful week, our grandsons loved the... more