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Romantik Hotel Zell am See

Certificate of Excellence
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Sebastian Horl Strasse 11, Zell am See 5700, Austria
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Romantik Hotel Zell am See
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222 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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  • German first
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London, United Kingdom
Top Contributor
66 reviews 66 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a lovely hotel in beautiful Zell am See and covers a large area of ground. It seems to have been a building which has grown over the years and is still growing. The hotel is in an excellent position for the town and about 5 mins walk to the lake.. The hotel is ideal for a pre-warm up... More 

Was this review helpful? Yes
Sabine H, Manager at Romantik Hotel Zell am See, responded to this review

Thank you for your report, due to the historic part of the hotel and the extenstion there are different part of the hotels. Intercontected, but still you have ot climb stairs... Sorry, but most of the rooms are reachable by elevator. On a booking just mention it and we will help you to find the best room for you, Thank... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A very nice hotel with great food and service. Even if the hotel is mainly for couples it is still a great place even if only traveling with friends. Placed in the middle of the town with all the sightseeings close at hand. Kind and caring service.

Was this review helpful? Yes
Sabine H, Manager at Romantik Hotel Zell am See, responded to this review

Thank you for staying with us with the wedding party...we are always happy to welcome happy people. No mather if they are couples, singles .... Have a good and save trip home, Sabine More 

Southampton, United Kingdom
Top Contributor
294 reviews 294 reviews
49 hotel reviews
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is the second time of staying here, and the Horl family and staff make every effort to make you most welcome, always speak to you as you pass by. Rooms are spotless, several different arrangements of rooms sizes and types. Hotels is spit up into several section like houses old and new. They are in the process of an... More 

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Sabine H, Manager at Romantik Hotel Zell am See, responded to this review

Thank you for your compliments. We are happy that we had so lovely guests. You were a star taking care of Jacqueline in her situation. This helped us a lot and so at the end, all went good and both are save and happy at home. Just to let you know - working in a hotel is working for and... More 

Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I have just returned from a two week stay at the Romantik Hotel and cannot recommend it enough! The hotel is in an excellent location – it is only a few minutes’ walk to the lake, train station and the town centre. The hotel itself is very pretty and the facilities are brilliant – the gardens are... More 

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Sabine H, Manager at Romantik Hotel Zell am See, responded to this review

So happy to get your report...and happy you enjoyed your honeymoon with us and in Zell am See. Outstanding will be my new word,....Thank you so much for your compliments. Enjoy married live, best greetings from all of the Team and Hörl Family More 

Llanrwst, north wales
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at this hotel end of May and can only say it was wonderful, the staff where very helpful and friendly, the room and hotel was spotless a credit to the team of cleaners. We were on half board and found breakfast and dinner tasty with plenty of choice, plus there was the added bonus of a lunch bag that... More 

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Sabine H, Manager at Romantik Hotel Zell am See, responded to this review

Thank you so much for your report - we are happy you enjoyed your stay with us. It is easy to work, for guests like you are. We always are happy, when the guests are happy.... Hope to see you again, best greetings from Zell am See More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have travelled extensively both in the UK and worldwide and can honestly say that The Romantik Hotel is the friendliest hotel I have EVER stayed in. The ethos is second to none and all staff from the cleaners, caretaker, reception staff, restaurant staff etc were so welcoming at all times. The family came to say goodbye at 7.15am when... More 

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Sabine H, Manager at Romantik Hotel Zell am See, responded to this review

I only want to say thank you for your comment - sometimes such nice words are not only a status for a work, some words meet the bottom of our hearts. Due to the delay on our building works, due to a security problem, we do not run smoothly as we normally do. But our staff is outstanding good, they... More 

Perth, United Kingdom
Top Contributor
125 reviews 125 reviews
48 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a couples holiday last week in May to this centrally located well run hotel owned by the Horl family who are much in evidence at all levels from the charming receptionist, Horl senior,granny,maxi the cat and the formidable Sabine.I cannot add anything to previous reviews of the dining,rooms service or ambience all of which were excellent and a... More 

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Sabine H, Manager at Romantik Hotel Zell am See, responded to this review

Thank you for your report - especially the mention of MAXI was outstanding. Oma Maria is now 94 years, beside the family, her heart is related to her cat Maxi. So it seems to be that Maxi is family member and also for the guests the cat is a part of the Hotel. I read your report to Oma Maria... More 

Fareham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 5, 2015

Firstly, apologies for writing a review a few months too late! So we stayed at the Romantik 24-31 January 2015. 18 of us including friends and family stayed for our wedding on the 27th. We were treated so well and I cannot thank you enough, considering we did also have four children under 7 in that mix. The hotel is... More 

Was this review helpful? Yes 1
Sabine H, Manager at Romantik Hotel Zell am See, responded to this review

Thank you for your report - we are 4 generations under one roof and due to your report, we can really be happy that you did get the family run feeling. We all like our bussines and try to do it by heart! Thank you for your nice words! More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 12, 2015

We have just come back from a week skiing. Firstly the hotel is nice, rooms very were clean and comfy, the spa facilities were very good, the food was ok and most of the staff were friendly apart from the old lady that served us at dinner that lacked manners and a smile. I'm amazed she's still got a job.... More 

Was this review helpful? Yes 4
FiwiZell, Leiter Front Office at Romantik Hotel Zell am See, responded to this review

Good afternoon from a sunny day in Zell am See! Thank you very much for your feedback and that you liked your stay in our hotel. A lot of people has a bad flue in Zell am See, different bars, restaurants, schools and also in the kindergarden. It was an infection! This is nothing to do with food, also we... More 

ilkeston,derby
Contributor
18 reviews 18 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 7, 2015

Just waiting for the return transfer feeling sad and thought I would do this while waiting. This hotel is beautiful true Austrian style with a modern twist. All areas of the hotel are at a high standard and Claudia on reception gave us the warmest of welcome ever. Everyone has a smile and a good morning for you. The food... More 

Was this review helpful? Yes 2
FiwiZell, Inhaber at Romantik Hotel Zell am See, responded to this review

Thank you for your nice words. We are happy, even you had a bad day giving us the compliments. Researching why so many guests had a sickness, we found out, that a German guests coming by a transfer bus, told us, that they had a virus infection regarding sickness on the bus. But also in the resort in different hotels,... More 

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