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Romantik Hotel Zell am See

Certificate of Excellence
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Sebastian Horl Strasse 11, Zell am See 5700, Austria
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Romantik Hotel Zell am See
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235 Reviews from our TripAdvisor Community

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Traveler rating
    156
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    16
    6
    4
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39
140
3
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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  • Mar-May only
    (40)
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    (95)
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    (36)
  • Dec-Feb only
    (64)
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Berkshire
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

So many good things have been written already, so I have to add just a few extra items which could be of use. We came as two couples in the third week of August on the recommendation of the other couple, and were definitely not disappointed. Our accommodation was two almost self-contained apartments set in a central building. Ours overlooked... More 

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Newcastle upon Tyne, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

As two couples travelling together we had requested adjacent rooms with balcony's. Our request was honoured in full, with every subsequent request we made being delivered without question and extremely politely. In particular Claudia was very welcoming and helpful.The rooms were very comfortable and ample in size. During the first few days of our holiday there was a lot of... More 

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Sabine H, Inhaber at Romantik Hotel Zell am See, responded to this review

Your review made us happy and proud to have guests who realize the benefits of the summercard. We think this is a great plus. But also mentioning our staff members and the family made us this day! Thank you a lot - the pictures are still missing - because the second part of the dining room is already finished -... More 

Kendal, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Lovely authentic hotel, very central, helpful staff, especially Claudia, good food, excellent service and friendly atmosphere. We enjoyed the pool too, not too big and space to sunbathe. The hotel is very handy for the lake and the tourist card was excellent and enabled us to do may things for free. We could take lunch from breakfast which was good.... More 

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Sabine H, Inhaber at Romantik Hotel Zell am See, responded to this review

Thank you for your nice report, and also for mentioning Oma Maria! Oma Maria is 94 years and one of the most important family member. She is a welcoming person and she likes to talk and even she does not speak English, she gets along with all the guests very good. Oma Maria speaks the language of the heart, and... More 

Dubai, United Arab Emirates
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Hotel located app 10 mins walk to train station. Hotel offered us suite to stay, however had only one small room, with children sleeping place. NOT value for money. They offer bicycles free of charge, which is good.

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Sabine H, Manager at Romantik Hotel Zell am See, responded to this review

I´m so sorry you did not find the room big enough and I´m sorry you did not come to the reception to inform us, we always try to find a solution to make our guests happy! As we ourself work hard, we know how important relaxed, and pleasant holidays are! More 

Farnborough, England, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have spent a two-week holiday in the hotel Romantik in Zell Am See in the Austrian Alps in ZELL AM SEE early July 2015. We liked the hotel, lovely and traditional interior and exterior, well maintained and clean. It was a well run hotel that had a good atmosphere and the staff were helpful and obliging. The food was... More 

Was this review helpful? Yes 2
Sabine H, Inhaber at Romantik Hotel Zell am See, responded to this review

Hello from Zell am See, sorry you found the building works all over Zell am See, but I can promise, all big building works are done and all is looking fine. We will post our new dining room pictures in a short time and hope you will like the traditional Austrian style. We are happy to tell you that there... More 

Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 23, 2015

The hotel is just off from the main town a short walk from the lakeside It's a very traditional Alpine style Hotel, comfortable and cosy The bedroom was nice and bright albeit in the morning a little too bright ! The pool and spa were welcome The grass common area was unkempt and in need of a cut, which gave... More 

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Sabine H, Inhaber at Romantik Hotel Zell am See, responded to this review

Thank you for your report...sorry you found the gras to high, but a you maybe saw this was a new gras and we were not allowed to cut it 14 days to give the gras the possibility to get the connection with the earth...we just finished our building works and I think our staff members are at the moment a... More 

Sheffield, England, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 19, 2015

This is the 3rd time we have stayed at this hotel and loved every minute. The staff, the food, the service was excellent. The family Horl always make sure everything is as perfect as possible for you and make you so welcome. Zell am see is a beautiful place. There is so much to do and see and even though... More 

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Sabine H, Inhaber at Romantik Hotel Zell am See, responded to this review

Thank you for your report - we are looking forward seeing you again. Always nice to welcome you in Zell am See in the Romantik! Best greetings from all the family and Maxi More 

Chicago, Illinois
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 12, 2015

The interior decor is charming. The breakfasts are superb. The staff is helpful and patient. The view is meh. Zell am see is a gorgeous area, although touristy. Also, if you want a quaint "Austrian" mountain town experience, go to Hallstatt. Zell am See has a predominant imported Middle Eastern culture, so you will see more falafel restaurants than you... More 

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Sabine H, Inhaber at Romantik Hotel Zell am See, responded to this review

Thank you for your report...We are always happy to present Zell am See in the best way. Didn´t you go up to the mountains...the view at the Schmitten or the Kitzsteinhorn is incredible. Zell am See, is a city on the lake - so the view in the rooms are not all facing the mountains or the lake! Best regards... More 

Bangor, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 8, 2015

This is an excellent family run hotel. Staff are friendly and helpful, the rooms are superb as is the food. There is a lovely garden with pool and loungers and the spa is one of the best I have ever used. The area is beautiful, the town is interesting and there are a myriad of walking opportunities. If you get... More 

Was this review helpful? Yes
Sabine H, Inhaber at Romantik Hotel Zell am See, responded to this review

Thank you for your report - I´m always glad to hear that the summer card Zell am see - Kaprun is a plus for your holiday. I was in the team, to bring this card on his way...it was hard to do - but I know that for our guests it is a big plus! We like to serve and... More 

Boras, Sweden
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 7, 2015

Well, I might be abit bias in this since me and now my wife got married here last week. It´s hard to put anything els than 5/5, well, the hotel could have messed Everything up, but they didn´t. So therefore the score is a perfect 5. Me and my wife wanted to get married outside of Sweden and why not... More 

Was this review helpful? Yes 1
Sabine H, Inhaber at Romantik Hotel Zell am See, responded to this review

Thank you for your nice report....you are right - weddings are not a bussiness - a wedding for me are my passion to do, and I like to make guests happy. All guests - but a wedding couple even more! I´m glad that we could fullfil your wishes and I hope to welcome you again. All the best for the... More 

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