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5.0 of 5 Hotel   |   Reiterkogelweg 169 | Hinterglemm, Saalbach-Hinterglemm 5754, Austria
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Alpine Palace
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
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221 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
24 reviews 24 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Close to slopes and apres ski! Food and hospitality were excellent! Music in the evenings was superb. We stayed in the older part of the hotel which was fine. The new rooms looked amazing though! Spa was beautiful. Modern boot room. Slight feeling of this is where Las Vegas meets the alps! But only because it was so well done.

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18 reviews 18 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We too as a party of SIX have just had our very expensive week long holiday at this hotel CANCELLED 7 weeks before we go. This is also for new year celebrations and cost in excess of £10,000. We booked this in July 2014. I am beyond angry at this mistake. Especially having read that this has also happened to... More

Was this review helpful? Yes 3
HotelAlpinePalace, Manager at Alpine Palace, responded to this review

Dear Mrs. Stacey L. I'm very sorry that our travel agent told you that we cancelled your stay at our hotel BUT that’s not true. Well I think you have to ask your agent why HE cancelled your stay. Every agency has a number of rooms, so it could be possible that the agency was over booked. It would be... More

Hitchin, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Having stayed at this hotel at Christmas / New Year for 2 of the last 3 years, we again booked it for this year (2014) from the 27th December for a week. This was booked very early in the year (Q1-Q2 via Neilsen), and we always pay extra to stay in the newer part of the hotel, and we were... More

Was this review helpful? Yes 3
Kent, England, United Kingdom
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 13, 2014

We repeated last year's successful trip to the Alpine Palace. It truly is a wonderful hotel. Nothing is too much trouble for the excellent and friendly staff. The food is sublime; at breakfast everything you could possibly want is cooked or prepared to perfection while the seven course evening meals are varied, interesting and top quality. We also had the... More

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Munich, Germany
Top Contributor
78 reviews 78 reviews
28 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed September 8, 2014

The hotel as such such lives up to the expectations you'd have for a 5 star property. Our suite was quite roomy, really clean and had all amenities you'd expect. The staff was truly friendly and helpful and our stay in the Spa was absolutely fantastic. And I would guess, in winter this even better... But for a summer stay,... More

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Copenhagen, Denmark
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 6, 2014

This hotel really lives up to it's standard. The rooms are big and with very interior. The restaurant is amazing, all the staff is so helpfull and extremly professionel. The spa area is so nice and the pools are nice and warm. We will definetly be back.

Was this review helpful? Yes 3
London, United Kingdom
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 25, 2014

We stayed at the Alpine Palace in August 2014 for a walking holiday.We initially had a room in the 3* block which was clean, comfortable and had a good view. It was reasonable for a 3* property. However, we were upgraded to the 5* section which is simply outstanding, truly exceptional. We can honestly state that this hotel impressed us... More

Was this review helpful? Yes 4
18 reviews 18 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed July 17, 2014

We have just returned from a week stay at the Alpine Palace. The Alpine Palace is spilt into two 'sections' the three star section and the five star section, we stayed in the three star. First the good!! The main hotel areas are fantastic, beautifully decorated and immaculate. The lobby, bar and spa are all excellent and very impressive. The... More

Was this review helpful? Yes 1
Bern, Switzerland
14 reviews 14 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 2, 2014

We stayed at this hotel for 5 nights in one of the suites. It was big, at 84 square metres, but not in my opinion finished to a high standard. The old part of the hotel looks very worn and needs to be refurbished. We did not have Wi-Fi in the room and we were told by a gentleman on... More

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Des Moines, Iowa
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 16, 2014

Was here during June 2014 as part of a stop for a tour. There were not many other guests at the hotel at the time, so it was relatively quiet and the staff positively doted on all of us. The restaurant did a great job with meals and the staff was very attentive to everyone in our group. The bar... More

Was this review helpful? Yes 1
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Additional Information about Alpine Palace

Address: Reiterkogelweg 169 | Hinterglemm, Saalbach-Hinterglemm 5754, Austria
Location: Austria > Austrian Alps > Salzburg Region > Saalbach-Hinterglemm
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Alpine Palace 5*
Number of rooms: 82
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Also Known As:
Alpine Palace Hotel Saalbach

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Room/suite (16)
Hotel & grounds (19)
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Pool/beach area (5)
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