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Hotel Neuhaus Superior

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Oberdorf 38, Saalbach-Hinterglemm 5753, Austria
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1 room 1 guest
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Hotel Neuhaus Superior
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80 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (11)
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Bradford, United Kingdom
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked through Crystal we arrived early afternoon to a warm and friendly welcome form the reception staff. We stayed in room 309 which was great, clean, very comfortable with a balcony overlooking the mountain. Wi- Fi worked perfectly in the bedroom. The food in the restaurant is excellent with a wide choice of hot and cold buffet for breakfast. The... More 

Was this review helpful? Yes
DASNeuhaus, Leiter Gästebetreuung at Hotel Neuhaus Superior, responded to this review

Dear Dave & Freda, thank you for taking your time to share this fantastic review on your recent visit to our Hotel. We are very happy to be the property to provide great service and make you want to share it with other viewers. I’ve shared your comments with our reception and service team in particular with Helene and Jennifer,... More 

Strombeek-Bever, Belgium
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed in the Hotel 18 august until 28 august and we really like every aspect of our vacation here in Saalbach. The Hotel itself is very nice lots of rooms are renovated in a modern but still typical style with lots of wood. We had half board, breakfast was really good with lots of choice and fresh fruit. Dinner... More 

Was this review helpful? Yes 1
DASNeuhaus, Leiter Gästebetreuung at Hotel Neuhaus Superior, responded to this review

Dear Philippe, also via Tripadvisor, thank you so much for your kind words and your review – such praise provides much motivation to the whole team to continue giving their best at all times. As you mentioned, we have improved our new junior suites deluxe and rooms last summer. They are located on the first till the 4th floor in... More 

Manchester
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed in August and booked through Thomson lakes and mountains. On arrival we were greeted very professionally and shown to our room which was on the 3rd floor on the front of the hotel overlooking the central street. The room was one of the newer ones and was fantastic with a good sized balcony and very comfortable bed. The... More 

Was this review helpful? Yes 1
DASNeuhaus, Leiter Gästebetreuung at Hotel Neuhaus Superior, responded to this review

Dear Mark, thank you so much for the perfect review. We are thrilled that our property met your needs and that we exceeded your expectations while you were with us. We greatly appreciate hearing stories like yours where you got to meet the majority of our Hotel: from front desk, to spa, and even our Neuhaus Culinary or our new... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I found Hotel Neuhaus in 2014 with my family and i decided to spend another week in august 2015 for many reasons. Central position, clean and big rooms, swimming pool and spa. Excellent restaurant and staff kindness makes Hotel Neuhaus a lovely place to stay. Hope to came back soon.

Was this review helpful? Yes
JSBichler, Leiter Gästebetreuung at Hotel Neuhaus Superior, responded to this review

Dear Francesco, thank you for taking the time to post your review of your second stay at our Hotel "Das Neuhaus" in Saalbach. It was a pleasure having you with us. It means a lot to us that you keep coming back. Glad you were able to enjoy each aspect like our big rooms as well our spa again and... More 

Doncaster, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We booked this hotel last minute with Thomson and from start to finish, our holiday was perfect, We received a very warm welcome from Alexandra on Reception and throughout our stay, the service from all staff was outstanding. We travelled with our two children aged 15 and 10 and were given adjoining rooms at the side of the hotel. They... More 

Was this review helpful? Yes
DASNeuhaus, Leiter Gästebetreuung at Hotel Neuhaus Superior, responded to this review

Dear Cathy, thank you for writing this fantastic review of your recent stay at our Hotel Neuhaus in Saalbach. We greatly appreciate your compliments which are very encouraging to us! It was a pleasure to have you with us and I am happy to receive your comments for our Neuhaus culinary, service, staff and everything. We pledge to provide the... More 

Amsterdam, The Netherlands
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel Neuhaus has all ingredients for a nice active holiday , also in summer. The family room, breakfast and diner and the Spa swimming pool are all very good. But the best is the service, from the waiter (Gunther) to the reception and also the daily guided tours !

Was this review helpful? Yes
JSBichler, Leiter Gästebetreuung at Hotel Neuhaus Superior, responded to this review

Dear Joep, thank you very much for taking the time to write and share your thoughts with us about your active holiday in our Hotel “Das Neuhaus” in Saalbach. I am glad to know that you enjoyed your room as well as Neuhaus culinary and wellness. I’ve shared your comments with our reception, Dieter our Guide and Günter in particular,... More 

Kidlington, United Kingdom
1 review
5 of 5 stars Reviewed July 7, 2015

We had stayed at the Neuhaus six years ago and wondered how it could have been a better experience; well, this year it was. The rooms had been improved, as had the whole spa area. The swimming pool was still as inviting and the new relaxation areas were exactly what we looked forward to after a day's walking. Breakfast and... More 

Was this review helpful? Yes
DASNeuhaus, Leiter Gästebetreuung at Hotel Neuhaus Superior, responded to this review

Dear Bob, thank you so much for your kind words and your review – such praise provides much motivation to our restaurant and kitchen team to continue giving their best at all times. As you mentioned, we have improved our wellness & spa area just a view years ago as well 17 new suites and rooms last summer. We are... More 

Chelmsford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 23, 2015

I go ski-ing in Austria every year with a group of girlfriends and we often go to Saalbach, so we've stayed in several hotels there. The Hotel Neuhaus is the best one we've ever experienced - everything was superb. The staff were friendly and courteous, the rooms and beds very comfortable, the food exemplary - I have never seen such... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
JSBichler, Leiter Gästebetreuung at Hotel Neuhaus Superior, responded to this review

Dear Johanna, warmest greetings from Hotel Neuhaus in Saalbach to Chelmsford! Thank you for making our Hotel as your preferred holiday destination and for spending time to share your feedback with other travelers on this website. How gratifying to read your kind words about our staff, the restaurant and the breakfast. We sincerely appreciate you taking your valuable time sharing... More 

UK
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed April 20, 2015

This is a late review from our week’s stay at the Das Neuhaus in January 2015. From the moment we arrived we were greeted with very friendly and helpful staff. We had one of the refurbished rooms on the fourth floor (422) and it had very comfortable beds and great bathroom with underfloor heating. The rooms were serviced daily and... More 

Was this review helpful? Yes 2
JSBichler, Leiter Gästebetreuung at Hotel Neuhaus Superior, responded to this review

Dear Cosmogirl, thank you so much for your kind words and the late review (you know better late than never) – such praise provides much motivation to our team to continue giving their best at all times. It is indeed a pleasure to read your comments about our new Junior Suites Deluxe, the gala dinner and dessert buffet as well... More 

Biggar, Scotland, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 10, 2015

Perfect family holiday with great food, pool & spa, staff and location for ski the slopes, ski school and town centre activities. Great to enjoy afternoon pares ski snack and/or relax in the pool. You are within 5 mins walk of all slopes, shops, etc. A great location all round.

Review collected in partnership with this hotel

Was this review helpful? Yes
JSBichler, Leiter Gästebetreuung at Hotel Neuhaus Superior, responded to this review

Dear Donald, we are very happy to hear you have enjoyed your stay with us in our Hotel Neuhaus in the heart of Saalbach and ort positive attributes like the location and our Neuhaus culinary. Hope to welcome you again soon. All the best for you and your Family, sincerly yours Family Breitfuß More 

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