We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Active by Leitner's

4.0 of 5 Kitzsteinhornstrasse 10, Kaprun 5710, Austria
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Active by Leitner's
Professional photos View all
Browse nearby
Active by Leitner's
Write a Review

79 reviews from our community

Traveler rating
    39
    16
    10
    6
    8
See reviews for
19
33
7
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (79)
  • Mar-May only
    (20)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (34)
All months
1 review
1 of 5 stars Reviewed yesterday NEW

We stayed at this hotel with my family including 3 small children. The hotel is not at all children friendly. There were no children facilities and the staff look very sceptical towards families. The atmosphere was very unpleasant. Services were below average. The food was mediocre and served with great delay by non smiling staff. When we asked at the... More 

Was this review helpful? Yes
Larisa, Greece
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is not a 4-star hotel, for sure. We had the misfortune to spend our christmas holidays with our friends and their families at this awful hotel. It is divided in 2 buildings; The main building, which seems a little newer than the secondary one. The secondary is an older building, not restored at all. The furniture almost broke down,... More 

Was this review helpful? Yes
ActiveKaprun, Inhaber at Active by Leitner's, responded to this review

This review is simular with the two before and from the same guests from Greece (one is double written by the same person!) . We kindly advise you to see OUR POINT OF VIEW, because in both reviews there are a lot of INCORRECT STATEMENTS. A detailed comment from the hotel owner can read in the review before. But we... More 

Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I would like to share the awful experience of my family during our fully prepaid half-board 7-night stay at the Active by Leitner’s Hotel in Kaprun. Being a part of a 37-person group including 19 kids, from the 2nd day of our stay we were told by the owner Rosemarie Leitner that we were not welcome in the dinner and... More 

Was this review helpful? Yes
ActiveKaprun, Inhaber at Active by Leitner's, responded to this review

This review is simular with the one before and from the same guests from Greece. We kindly advise you to see OUR POINT OF VIEW, because in both reviews there are a lot of INCORRECT STATEMENTS. A detailed comment from the hotel owner can read in the review before. But we would wish us a internet portal where hotel owners... More 

Larisa, Greece
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

After 30 years of winter and summer holidays in Austria, this is the first time that I had a hostile treatment like that from the owner of the hotel. We travelled 37 persons from Greece, 18 adults and 19 children, booking at the Active Leitners and Spa hotel early this summer and prepaying the whole value of our stay, half-board.... More 

Was this review helpful? Yes 1
ActiveKaprun, Inhaber at Active by Leitner's, responded to this review

Dear customer, we kindly advise you to see OUR POINT OF VIEW, because in this review there are a lot of INCORRECT STATEMENTS. First of all none of our hotel staff and also not the owners did say something like: „these are not normal children“, „ we know the right way to make your children right people.“ This is not... More 

Leiden, The Netherlands
Contributor
17 reviews 17 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 12, 2014

It's a bit unusual to use this hotel for business meetings, but since we were very impressed by the service last year, we decided to do it again this year. The hotel is very airy and modern. Big windows which act like a frame for the spectacular views onto the mountains. The rooms are modern, comfortable and clean. The Leitner... More 

Was this review helpful? Yes 1
ActiveKaprun, Inhaber at Active by Leitner's, responded to this review

Thank you so much! We don't get often a recommodation about a business trip or seminar, and we are very happy to read this. It doesn't matter wheter guests are coming for a winter- or summerholiday, for a wellnes trip or wedding holidays- or for a seminar or event: we love to meet people, love to be care of all,... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 15, 2014

We stayed in this lovely hotel several times. The staff was very friendly and helpful and the food (breakfast & dinner) was very tasty. This combined with the beautiful view in the hotel room means that we often come back with pleasure.

Was this review helpful? Yes 1
ActiveKaprun, Inhaber at Active by Leitner's, responded to this review

Thank you so much for your evaluation! We are happy you enjoyed your holidays and had a good time. It's a pleasure for us, if we could treat you again with our service quality, our offers- and most of all with our hospitality. We are looking forward to meet you again, with our very best wishes and regards family Rosmarie... More 

Amsterdam, The Netherlands
1 review
5 of 5 stars Reviewed February 27, 2014

We enjoyed our stay here.It was a family ski trip and we didn`t miss a chance to relax!The apartment was spacious with a beautiful view.Breakfast various and tasty. The staff were very helpful and patient in spite of our numerous questions. On reception we always got all the information we needed. I definitely recommend this hotel.

Was this review helpful? Yes
ActiveKaprun, Inhaber at Active by Leitner's, responded to this review

Thank you so much! It's a great pleasure to hearing you've enjoyed all our facilities and your stay in our apartments, our breakfast and the menues, the Spa and our hospitality. More praise we cannot receive, and we forward this to our team :-) And now we are looking forward to welcoming you (maybe for this summer?) with our very... More 

le midi pyrenees
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 13, 2013

Three of us stayed four nights there in Jan 2013 on ski trip. Fantastic lodgings with great central chill out lounge area modern decor but absolutely realxed and with plenty of space: an assortment of tea and pattiseries served there late afternoon when coming down off slopes; opened a bar lounge in the evenings run by an impeccable bar tender... More 

Was this review helpful? Yes 1
Domazlice, Czech Republic
Senior Contributor
45 reviews 45 reviews
38 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 16, 2012

One of the best hotels I have ever been! This hotel combines traditions and modern. Beautiful design lobby as well as hotel rooms. Rooms are pleasant, airy. On the evening is very nice to enjoy some drink in the lobby bar with comfy athmosphere. Restaurant is in hundread years old farmhouse just a few steps away and if you have... More 

Was this review helpful? Yes
ActiveKaprun, Inhaber at Active by Leitner's, responded to this review

Thank you indeed! We are very happy -and most of all to hear "energy-charger" ... - is the best compliment we can get! It is always a great pleasure, if we read about our and our team's hospitality, efforts and service , which are hard work, but also day by day a challenge which we are willing to face- and... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 16, 2012 via mobile

... but take a closer look and you"ll find out that a few things could be improved, number one on my list: dinner (small plates, standard food, very little creativity). really nice stay if you are not too picky ;) on the bright side: beautiful area, a lot of things to do both in winter and summer, awesome breakfast buffet,... More 

Was this review helpful? Yes 1
ActiveKaprun, Inhaber at Active by Leitner's, responded to this review

Thank you indeed! As all visitors can read, the most compliments are for the menues from our creative, young "cooks", so we are a bit sad now what happened, but always we feel really happy if we can talk about this during the stay of our guests, this gives us a chance to offer some other opportunities, but thanks once... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Active by Leitner's? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Active by Leitner's

Address: Kitzsteinhornstrasse 10, Kaprun 5710, Austria
Location: Austria > Austrian Alps > Salzburg Region > Kaprun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Active by Leitner's 4*
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, TripOnline SA and Odigeo so you can book your Active by Leitner's reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Active By Leitners Kaprun
Hotel Style:
#8 Romantic Hotel in Kaprun
#8 Spa Hotel in Kaprun
#11 Luxury Hotel in Kaprun

43 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (21)
Viewed
Bathroom (1)
Viewed
View from room (3)
Viewed
Dining (2)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (2)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Hotel & grounds (5)
Viewed
Dining (7)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay