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All 29 Kaprun hotels

Das Alpenhaus Kaprun

4.0 of 5 Hotel   |   Schlossstrasse 2, Kaprun 5710, Austria
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Ranked #11 of 29 hotels in Kaprun
Certificate of Excellence 2013
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84 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Located at the very center of this busy tyrolean village. The back rooms with balcony are very ample and the view towards the glacier is stunning. Breakfast was rich and of good quality, however with a major minus, the lack ( there was however with a charge of 4,5 wueos per glass...) of fresh orange juice, which I find unacceptable... More

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Penzance, England, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Just had a fabulous week here. Incredible food and the very best waitresses. Only downside is the bus ride to the lifts every morning but this is the same for everyone staying in Kaprun. There is one run in the village but it doesn't link to the main area. Das Alpenhaus I salute you and your staff :) Would be... More

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Sydney, New South Wales, Australia
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 28, 2014

Really impressive hotel with a great location in the centre of Kaprun. High quality, contemporary decor in the public areas and the spa area was stunning.. Comfortable rooms with mountain outlook. Hotel incredibly clean throughout. Staff were helpful, if a little offish, although I'd just travelled from Australia to Austria so maybe it was me! Food OK, but not much... More

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12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 20, 2014 via mobile

I will start with the spa. The best hotel spa in Austria: 5 big sauna in the nude area and 2 at the pool. One pool indoor and one outdoor, one jacuzzi plus treatment area. It is extremely clean everywhere. Restaurant: we got the halfboard menu for 8 days and it was very well varied compared with a lot of... More

Was this review helpful? Yes 1
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 22, 2014

We were there for four days.There are two possibilites for skiing, one in Kaprun's Kitzsteinhorn, the second in Zell am See, both 10 Minutes away from hotel with Taxi. Rooms are comfortable but furniture is quite old and used an sholud be rennovated. Breakfasts are good, with quality of dinners we weren't as satisfied as with breakfasts. Staff is polite.You... More

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5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 21, 2014

Recently re-opened after a significant overhaul. Decor and facilities outstanding. We travelled as a group of 8 doctors on an annual ski eventand booked via booking.com on a half board basis after our original choice reneged on our agreement. We opted for double rooms on a single occupancy basis. I had written to the hotel manager so that he was... More

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Moscow, Russia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 8, 2014 via mobile

Good food, pleasant interior design, convenient central location, small indoor pool is a plus. But room cleaning is awful. Room maid returned towels from the floor instead changing them. Just 1 shampoo and shower gel for 6 days. No tee or coffee in room. Our comfort room had no balcony. Not the best value for money.

Was this review helpful? Yes 4
14 reviews 14 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 1, 2014 via mobile

As a family (10 persons) we decided that we wanted to go for a short skitrip during the New Year's break. Through internet we discovered das Alpenhaus, perfectly located in the centre of Kaprun. We booked half board and were not disapponted at all. The food and the service are good. Attached to the hotel is an Intersport shop, very... More

Was this review helpful? Yes 1
pr1 lancashire
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed September 10, 2013

We stayed here for 4 nights as part of a Riviera Travel tour. The hotel is located amidst rolling green pastures and soaring mountains. The staff were friendly and helpful and our room was quite large as were all I believe. The view from our balcony was wonderful but was more often than not sadly shrouded in mist and rain.... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 3, 2013

This hotel was a real treat the rooms were in a horse shoe shape with jaw dropping views all around. The rooms were a good size with a balcony. We were half board and really enjoyed the food breakfast and dinner. The staff were very helpful.

Was this review helpful? Yes 1

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Additional Information about Das Alpenhaus Kaprun

Also Known As:
Steigenberger Hotel Kaprun
Address: Schlossstrasse 2, Kaprun 5710, Austria
Location: Austria > Austrian Alps > Kaprun
Bar / Lounge Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#9 Luxury Hotel in Kaprun
#12 Family Hotel in Kaprun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Das Alpenhaus Kaprun 4*
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