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Das Alpenhaus Kaprun

#9 of 29 Hotels in Kaprun
Certificate of Excellence
Schlossstrasse 2, Kaprun 5710, Austria
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1 room 1 guest
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Das Alpenhaus Kaprun
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159 Reviews from our TripAdvisor Community

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Traveler rating
    83
    51
    17
    6
    2
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26
61
9
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Me and my family were disappointed this summer.. everything went wrong.. First of all, We had to pay the full amount of 6 rooms including 3 suites for 11 nights at the time of our check-in.. why?? Rules have changed: Each room door card costs €18 and if we would lose 1, we should pay €18! Breakfast area is small... More 

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Derby
Level Contributor
101 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our room had beautiful mountain views and a balcony,was serviced daily and to a very high standard Friendly staff who were kind enough to organise a cake for my birthday! Great location in centre of Kaprun and the summer card provided by the hotel is brilliant you can access local buses(1 euro per person per trip), cable cars and even... More 

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Toronto, Canada
Level Contributor
115 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location on downtown Kaprun. There are stores all around, a small shopping centre across the street and a beautiful view from the river. You're in close proximity to the mountain slide and great tour and hiking opportunities. The rooms have great balconies. There is no air conditioning, so in the summer the rooms and the restaurant can get really... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Beautiful upscale hotel. Most rooms have great views of the mountains. Be sure to ask for your free summer pass, so you can get to the glacier free. Pool area and spa are clean and very nice. Staff friendly and ready to help.

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Kent
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 25, 2015

We stayed here as part of a coach trip. The hotel is lovely, great facilities - especially the spa and outside pool. Food was lovely - even for coach passengers. Service was good, great value too. However, if you do stay/book ensure you ask for a room at the back and with a balcony. Despite saying all rooms have balconies,... More 

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Gloucestershire, UK
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
4 of 5 stars Reviewed July 7, 2015

We have just returned from 4 nights at this hotel on a Riviera Travel Lakes and Mountains tour. The hotel is spacious, bright and welcoming, now overlooking a demolished building site at the front which I hasten to add did not cause any disturbance for us. It is located very close to the centre of the town and the bus... More 

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Manchester, England, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 16, 2015

We found tbis hotel to be very good. Friendly staff, very clean. Good facilities eg indoor and outdoor pools Sauna. Good food. Superb views all rooms have a balcony. And interesting places to visit in surrouning areas

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Cambridgeshire
Level Contributor
60 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 28, 2015

A clean spacious well appointed hotel. The bedroom was clean, spacious and well appointed. The food at both breakfast and dinner was good. Excellent facilities - two swimming pools and two saunas. The staff were excellent. Recommended.

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Birmingham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 27, 2015

We stayed at this hotel as part of a Riviera Lakes and Mountains tour of Austria. We arrived from Salzburg on a Friday and left for home on the following Tuesday. The room (240) was clean and comfortable enough although noisy over the weekend as people (weekenders) diagonally below us had removed the balcony partition to make a larger outdoor... More 

Was this review helpful? Yes 3
Belgrad
Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 26, 2015

We stayed in Alpenhaus for 2 nights after not having been there in years. The quality of service and maintenance of the house declined. The room was clean but relatively noisy. Fitness and spa facilities are basic and small. Staff at the reception and in restaurants is indifferent to most inquiries. Any request at the reception takes a long time... More 

Was this review helpful? Yes 3
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