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All 29 Kaprun hotels

Das Alpenhaus Kaprun

4.0 of 5 Hotel   |   Schlossstrasse 2, Kaprun 5710, Austria
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Das Alpenhaus Kaprun
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Ranked #8 of 29 Hotels in Kaprun
A recent review
5 of 5 stars reviewed 1 week ago
MonaSw sw
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127 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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sw
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

After reading some of the feedback about this hotel on TripAdvisor, I was concerned. But I had no need to be as our week's stay here was just fantastic. I can honestly say that by the time we left Das Alpenhaus, we had come to think of many of the staff as friends and were sorry to say goodbye. The... More 

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Jeddah, Saudi Arabia
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is clean, safe, perfect location, convenient and friendly staff. Parking was not so good. Food was not up to expectation. Very small portions and can be richer. Prices are fair and they have a greet SPA.

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have just returned from spending 6 days over Christmas at Das Alpenhaus. We have a 16 & 22 year old. We changed resort at the last minute due to the lack of snow so we were a bit apprehensive as we did not know this hotel or resort. It worked out very well for us. Lovely hotel with great... More 

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Manchester, England, United Kingdom
1 review
4 of 5 stars Reviewed 5 weeks ago

We are a family of four and stayed at the Alpenhaus from 13-20 December. Everyone was really friendly and helpful and the food was great. Although no snow in the lower region, there was plenty on the glacier but it was busy. Spa area at the hotel was good but a shame the outdoor pool was not heated or available.... More 

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Bucharest, Romania
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 4, 2014

Went for a couple of days to ski at the glacier, however ski was very bad (the whole region is so obsolete, no new lifts, no infrastructure). But worse than the ski was the staff attitude - partially unfriendly (especially in the restaurant - mainly trainees and an old lady), and barely speaking any English whatsoever... Hotel is nice, recently... More 

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Peterhead, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 21, 2014

I stayed here for a week in early November. The location is great, right in town centre only 50m from ski bus stop. I booked a junior suite (great price but probably as it was low season) which was a lovely big room with balcony double aspect windows with views up to the glacier, lots of wardrobe space and a... More 

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London, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 19, 2014

Firstly, I have taken off one star due to the fact they charge 10 euros per day for parking. Any hotel that does that is disappointing in my view; next they will charge to use the chairs in the lobby or to use the lift. Secondly, I have taken off another star for the unfriendliness of the reception staff, the... More 

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Senior Contributor
25 reviews 25 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 19, 2014

Decoration, room sizes, breakfast, and the stunning balcony... Those are all great with no discussion what so ever, in my opinion of course. Yet there was a lack of english speakers in the staff, another one was not directly rood but had a lack of patience witch is unnecessary for someone in his line of work, especially because we had... More 

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Bucharest, Romania
2 reviews
3 of 5 stars Reviewed November 11, 2014

We spent just two nights out of the five planned because of bad slopes in Kaprun ski area ! Warning for ski lovers - area is very obsolete, no new lifts, not good at all compared to other regions in austria. The hotel is strange, a combination of modern architecture and wooden decorations. The public are is very nice (except... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 9, 2014

The Good: Wide comfortable rooms with large TV and many channels. Very Good Breakfast. Very decorative and modern. Nice staff. The Bad: TERRIBLE dinner. The staff is nice as I mentioned above, but not talking english so much, which is difficult for non german people. Small garage. The bathroom has a transparent window in all rooms, which is un-private at... More 

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Additional Information about Das Alpenhaus Kaprun

Address: Schlossstrasse 2, Kaprun 5710, Austria
Location: Austria > Austrian Alps > Salzburg Region > Kaprun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Das Alpenhaus Kaprun 4*
Number of rooms: 125
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Also Known As:
Steigenberger Hotel Kaprun
Hotel Style:
#6 Spa Hotel in Kaprun
#6 Romantic Hotel in Kaprun
#8 Luxury Hotel in Kaprun

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