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All 29 Kaprun hotels

Das Alpenhaus Kaprun

4.0 of 5 Hotel   |   Schlossstrasse 2, Kaprun 5710, Austria
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Das Alpenhaus Kaprun
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Ranked #8 of 29 Hotels in Kaprun
A recent review
3 of 5 stars reviewed 2 weeks ago
Diana P Bucharest, Romania
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113 reviews from our community

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    11
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    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bucharest, Romania
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Went for a couple of days to ski at the glacier, however ski was very bad (the whole region is so obsolete, no new lifts, no infrastructure). But worse than the ski was the staff attitude - partially unfriendly (especially in the restaurant - mainly trainees and an old lady), and barely speaking any English whatsoever... Hotel is nice, recently... More 

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Peterhead, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for a week in early November. The location is great, right in town centre only 50m from ski bus stop. I booked a junior suite (great price but probably as it was low season) which was a lovely big room with balcony double aspect windows with views up to the glacier, lots of wardrobe space and a... More 

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London, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Firstly, I have taken off one star due to the fact they charge 10 euros per day for parking. Any hotel that does that is disappointing in my view; next they will charge to use the chairs in the lobby or to use the lift. Secondly, I have taken off another star for the unfriendliness of the reception staff, the... More 

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Senior Contributor
25 reviews 25 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Decoration, room sizes, breakfast, and the stunning balcony... Those are all great with no discussion what so ever, in my opinion of course. Yet there was a lack of english speakers in the staff, another one was not directly rood but had a lack of patience witch is unnecessary for someone in his line of work, especially because we had... More 

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Bucharest, Romania
2 reviews
3 of 5 stars Reviewed November 11, 2014

We spent just two nights out of the five planned because of bad slopes in Kaprun ski area ! Warning for ski lovers - area is very obsolete, no new lifts, not good at all compared to other regions in austria. The hotel is strange, a combination of modern architecture and wooden decorations. The public are is very nice (except... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 9, 2014

The Good: Wide comfortable rooms with large TV and many channels. Very Good Breakfast. Very decorative and modern. Nice staff. The Bad: TERRIBLE dinner. The staff is nice as I mentioned above, but not talking english so much, which is difficult for non german people. Small garage. The bathroom has a transparent window in all rooms, which is un-private at... More 

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surrey, GB
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 2, 2014 via mobile

Just got back from a week in das alpenhaus. What a great hotel, spacious rooms, spotlessly clean, reasonable rates, delicious, generous breakfasts. Location excellent for shops and restaurants. Secure car park although there is a 10 euro charge per day for it. 2 minute walk from free ski bus. Spa is lovely although I found the pool too cold to... More 

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Prague, Czech Republic
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 28, 2014

I have visited Kaprun many times however this time I have stayed for the first time in Alpenhaus. The hotel provides all what you can expect from a really good one. Very nice rooms many with a breathtaking views to the glacier, nice bar, wine bar and a restaurant. I would like to highlight the quality of breakfast however of... More 

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Irvine, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed September 23, 2014

We stayed in this hotel as part of a trip with Riviera Travel. The hotel was clean, modern and very spacious, having been recently refurbished. We found staff to be very helpful and who spoke good English. My husband is a vegan vegetarian and a suitable menu was on offer as well as plenty of salad items were always available... More 

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Daventry, United Kingdom
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 14, 2014

We stayed here as part of an organised tour. It is very comfortable and has good facilities. The rooms are a good size and comfortable. We had a problem with our bathroom when we arrived and the reception staff were very apologetic and moved us immediately. It lacks character but this is made up for by being so comfortable. The... More 

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Additional Information about Das Alpenhaus Kaprun

Address: Schlossstrasse 2, Kaprun 5710, Austria
Location: Austria > Austrian Alps > Salzburg Region > Kaprun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Das Alpenhaus Kaprun 4*
Number of rooms: 125
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Also Known As:
Steigenberger Hotel Kaprun
Hotel Style:
#6 Spa Hotel in Kaprun
#8 Luxury Hotel in Kaprun

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