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Hotel Tauernhof

Travelers' Choice award winner
Nikolaus Gassner Strasse 9, Kaprun 5710, Austria
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Hotel Tauernhof
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186 Reviews from our TripAdvisor Community

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Lichfield
Level Contributor
90 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed 1 week ago

Once again we stayed for a week in late January and once again it met all our expectations. The hotel has a traditional Tirolean theme with the decor, ambiance, staff appearance. The standard of service from very friendly staff was good, the menu range was good, room reasonably appointed and maintained. The wellness center is excellent and as it was... More 

Helpful?
1 Thank Phil_Owen
Michaela M, Leiter Öffentlichkeitsarbeit at Hotel Tauernhof, responded to this review

Dear Phil, thank you very much for taking time to rate your stay with us! It is great to read that you enjoyed your holiday at Tauernhof and that we could convince with all our services again! It is an honor for us that you choose us for your winter holiday regularly and we would be very happy to welcome... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I stayed in a single room staying at this hotel with friends on the first week in January and have to say the staff were great always tentative . The room was good size with balcony and and real proper power shower the food was amazing and bus stop right out side I will definitely be back here again

Helpful?
Thank James R
Michaela M, Leiter Öffentlichkeitsarbeit at Hotel Tauernhof, responded to this review

Dear James, thank you very much for your great review! We love to read that you've enjoyed your stay with us and that you look back to your holiday with great memories. It would be an honor for us to welcome you back again soon! Kind Regards from snowy Kaprun, Family Gschwandtner & the whole Team More 

London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Best family run hotel in the world. Food exceptional service unbeatable and the staff so friendly you feel like you have known them forever! Please don't tell too many people or we might have difficulty getting in next year.

Helpful?
Thank Chairmantraveller
Michaela M, Leiter Öffentlichkeitsarbeit at Hotel Tauernhof, responded to this review

Dear Chairmantraveller, thank you very much for your review on tripadvisor - it is wonderful to read, that you enjoyed your holiday with us so much! It would be an honor for us, to welcome you back again soon - Kaprun is covered in fresh snow and the winter conditions are simply perfect! Kind Regards, Family Gschwandtner & the whole... More 

Brighton, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Having previously stayed in a 3 star hotel without spa facilities on a ski trip, I was keen to find a hotel that had this as I prefer more from my apres ski than endless Glühwein. The Hotel Tauernhof is perfect, it's central in the quieter town of Kaprun, whereas Zell am See that has more razzmatazz is a short... More 

Helpful?
1 Thank Paul74
Michaela M, Leiter Öffentlichkeitsarbeit at Hotel Tauernhof, responded to this review

Dear Paul, first of all, we want to say THANK YOU VERY MUCH for taking time to write such a nice review of your stay with us at Tauernhof. It is simply great to read, that you enjoyed your winter holiday in Austria so much and we are happy that we could convince with the atmosphere in the hotel, the... More 

london
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Had a very relaxing week staying here over New Year; great food, lovely spa area, comfy bedrooms. Everything you need for a great holiday after skiing. We had a small issue on the second night, which was resolved immediately. Would definitely stay again and hope to return next year. Such a comfortable hotel, great location. Easy to get around Kaprun... More 

Helpful?
Thank LondonJoco
Michaela M, Leiter Öffentlichkeitsarbeit at Hotel Tauernhof, responded to this review

Dear LondonJoco, thank you very much for taking time to write such a nice review! We love to read that you enjoyed your stay with us over New Year and that you look back to your holiday with wonderful and unforgettable memories! It would be an honor for us, to welcome you back again soon - fresh snow all over... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Staying here for Christmas holidays. Beautiful hotel, spa and delicious meals. The rooms and clear and the stuff are very friendly. 5/5 stars + great, stable and fast wifi. Definitely will visit again !!.

Helpful?
1 Thank Ondřej M
Michaela M, Leiter Öffentlichkeitsarbeit at Hotel Tauernhof, responded to this review

Dear Ondrej, thank you very much for taking time to rate our hotel and for your kind words! We love to read that you enjoyed your holiday at Tauernhof and we would be very happy to welcome you back again soon! Kind Regards from snowy Kaprun, Family Gschwandtner & the whole Team More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Cannot fault in anyway. Great location, conveniently close to town centre, and right next to bus stops for ski slopes. Great facilities. Comfortable spa and pool areas left us all relaxed after a days skiing. Friendly staff, who also have a great sense of humour! The rooms are comfortable and the food fantastic. We were also able to make liberal... More 

Helpful?
1 Thank James K
Michaela M, Leiter Öffentlichkeitsarbeit at Hotel Tauernhof, responded to this review

Dear James, thank you very much for taking time to rate your stay with us! We are very happy to read, that you enjoyed your holiday and that you plan to come back one day! We will forward your kind words to our staff as well - they will love it! It would be an honor for us to welcome... More 

UK
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Really liked this hotel. Quite big, but yet still felt cosy. Well equipped with a fab pool and plenty of other spa fixtures plus a reasonable games room for the kids to escape to. Nice friendly attentive staff and really enjoyed the food.

Helpful?
2 Thank powdertracks
Michaela M, Leiter Öffentlichkeitsarbeit at Hotel Tauernhof, responded to this review

Dear ladies and gentlemen, thank you very much for taking time to write a review about your stay with us! We love to read that you enjoyed your winter holiday at TAUERNHOF - specially the spa area, the kids area and the cuisine. We will forward your compliments to our staff as well - they will be very happy about... More 

Birmingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Stayed here for a week with my partner . How it is 4 star rated I have no idea from the staff to the hotel and the food . I don't know where to begin at the beginning of the holiday we had the displeasure of encountering a certain staff member in bar area who was extremely inappropriate the disgusting... More 

Helpful?
2 Thank Harry C
Steffi G, Leiter Öffentlichkeitsarbeit at Hotel Tauernhof, responded to this review

Dear Harry C, first of all we want to thank you for taking your time to rate our hotel. We would like to take a stand to a few points: We have been a 4 star hotel for many years, and since today we are very proud of it.  We are very sorry, that you had misunderstandings with our bar... More 

Chorley, United Kingdom
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just spent a week at the Tauernhof booked through Crystal Ski. We arrived late on the first night and they kept the restaurant open for us which was well received. The room was ok, a little small, a little tired and the shower was hit and miss but this was the only down side in an otherwise we'll run hotel.... More 

Helpful?
1 Thank Geoff D
Michaela M, Leiter Öffentlichkeitsarbeit at Hotel Tauernhof, responded to this review

Dear Geoff, thank you for taking time to rate your stay with us! We are very happy to read that you've enjoyed our cuisine and the hotel in general. We get a lot of great feedback for our location - Kaprun: near the Kitzsteinhorn Gletscher, romantic and full of adventures. It's a pity, that you did not like your surrounding!... More 

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