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Chalet Sonnenalp

Peter Buchner Strasse, Kaprun, Austria
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1 room 1 guest
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Chalet Sonnenalp
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11 Reviews from our TripAdvisor Community

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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Any
English first
  • All months
    (11)
  • Mar-May only
    (3)
  • Jun-Aug only
    (1)
  • Sep-Nov only
    (0)
  • Dec-Feb only
    (7)
All months
Leeds
Level Contributor
69 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed February 23, 2011

Wasn’t sure about Kaprun on arrival but it grew on us as the week progressed. Overall it was a pleasant week, Kaprun is a nice town, not too big or too small. The chalet…sorry lodge as it’s called to avoid having to provide wine at dinner is situated 5 mins from the centre of town. Our room was spacious and... More 

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Bideford, United Kingdom
1 review
5 of 5 stars Reviewed February 6, 2011

Excellent service - nothing too much trouble from staff in chalet and the rep - they even took us to the ski rental place and helped carry the childrens skis and boots back. Food very good well preseneted and varied menu a great relief not to be served with chips, burgers and fast food, Breakfast was basic but there was... More 

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Wiltshire
1 review
5 of 5 stars Reviewed January 31, 2011

Just had a weeks skiing in Kaprun,staying at the Lodge Sonnenalp the staff at the Lodge could not be bettered they were exellent in every way well done.

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Hayle, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 30, 2011

My partner and I have just returned from a wonderful week skiing in Kaprun, and a lovely stay at the Sonnenalp. I, too, feel I must put straight some of the comments I've read in previous reviews. Firstly, I understand that the staff are different now - it being 2011 and the previous reviews are from 2010. Our holiday was... More 

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London, United Kingdom
Level Contributor
172 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
4 of 5 stars Reviewed January 30, 2011

This property is now run by Neilson, and they are operating it as a Lodge - the only obvious difference to a Chalet is that you pay for your alcoholic drinks with dinner ! This does add a bit to the price (they aren't cheap), but you decide how much to drink ! The location is reasonably central - walking... More 

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UK
1 review
5 of 5 stars Reviewed March 18, 2010

Firstly, I cannot believe the negative remarks on this site about this property. Guests must understand this is a catered chalet and not a full service hotel. The kitchenettes in the guests bedrooms are not for use in the winter and yes breakfast starts at 0730 not 0700! What do you expect for flights,transfers, accommodation, food, taxes, ski hosting for... More 

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Bedfordshire, United Kingdom
Level Contributor
854 reviews
138 hotel reviews
common_n_hotel_reviews_1bd8 476 helpful votes
4 of 5 stars Reviewed March 7, 2010

Just got back from a week in Kaprun staying in the Sonnenalp which is run by Ski Esprit. I genuinely have no massively bad things to say about our weeks trip. I have been skiing every year for over 20 years and have stayed in hotels, self catering, catered chalets etc., albeit only for the last 5 years with kids.... More 

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Berkshire
2 reviews
1 of 5 stars Reviewed January 31, 2010

I have skiied in Austria for the last four years, which I arranged myself. I decided to book Esprit as a treat as I thought it would be more convenient, maybe a little more luxurious and the childcare would be good. With the exception of the childcare which was excellent, how wrong I was! Oubound Transfer: 8 hour delay. Stuck... More 

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skitotal, Management at Chalet Sonnenalp, responded to this review

We would like to place the below negative Reviews in perspective and to answer some of the points raised: The flight diversion to Munich was regrettable but due to inclement weather and out of the tour operator’s control. Guests were transported by taxi at the tour operator’s expense to Salzburg in order to minimise the waiting and delay at Munich.... More 

High Wycombe, UK
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed January 29, 2010

We stayed at the Chalet Sonnenalp in Kaprun in January 2010 for a week's skiing as part of a package with a tour operator. We had travelled three times with them before, and enjoyed our trips. However, on those occasions, we stayed in hotels or in a chalet hotel. The Sonnenalp is a chalet, rather than a hotel, and the... More 

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