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Chalet Mara

Certificate of Excellence
Schulstrasse 17, Kaprun A-5710, Austria
Chalet Mara
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52 reviews from our community

Traveler rating
    32
    12
    4
    1
    3
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19
19
Solo
0
Business
0
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived to the chalet after perfectly on-time travel from the UK. The chalet is in a good location, just 5 mins walk from town and the bus stop. No problems there. The chalet is cosy and clean and tidy. We were in room 1. Now this is where it gets complicated! The room itself is perfect for a family... More 

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London, United Kingdom
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 1, 2015

First time in a catered chalet and what a wonderful experience. The chalet was comfy with standard Austrian twin beds and a relaxing communal lounge, although the dining room is a sometimes a bit of a squeeze. It is conveniently located no more than 5 mins walk from the bus stop to Kitzsteinhorn or Zell am See (maybe a little... More 

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Edinburgh, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 16, 2015

Previous review from gee71 is spot on. Chalet Mara is clean and comfortable (maybe needs a bigger hot water tank as several times we had luke warm showers when everyone was back from slopes and getting ready for dinner). What makes this chalet a 5* affair are the staff. Ben, Elliot, Roz and chef Ryan we're first class, Crystal, you... More 

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Towcester, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 26, 2015

This was a pretty standard budget chalet and as per previous comments a lot comes down to how the chalet staff were. In this case they were excellent! Roz, Ryan, Elliot and Ben all went above an beyond to make our stay an enjoyable one. Chalet: A bit small but adequate - the dining room was a little bit tight... More 

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Senior Contributor
30 reviews 30 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 23, 2015

It is difficult to review chalets because much of it comes down to the hosts and the crystal team were great on our visit. The chalet itself is large and if full I think the living and dining rooms would be a bit small. Rooms are comfortable with good bathrooms and the chalet is well located.

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Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 21, 2015

Stayed over new year with our two children. Despite having skiied before we had not stayed in a chalet. But everything was great - food, other guests, room 7, views, snow! Whole chalet team were great especially with the children and good fun.

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 16, 2015

My Family & I spent our first week in a chalet in Kaprun at the Mara. All the Crystal staff were exceptionally good but special mention should go to Elliot who's friendly face and mad hair was always a welcome sight. Especially when you are 4,6 & 8 and cook cakes. Sam also deserves a mention for his social skiing... More 

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England
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 11, 2015

We have just returned from a week being looked after wonderfully by the staff of the Cristal and Chalet Mara, oh and we skied too. But first the Chalet; we arrived early on Saturday lunchtime, which was in the middle of change over day, so some people were leaving at the same time as we were arriving. We were given... More 

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Pudsey, United Kingdom
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed October 4, 2014

Stayed here through Inghams but the chalet is being used by a different operator soon. The chalet has rooms of various sizes with and without en-suite facilities. Our room was room 4 with ensuite and was perfectly acceptable although in need of a repaint/refresh. The is a lounge area and dining room plus garden area, all for communal use. The... More 

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Banbury, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 17, 2014

We (husband, myself and daughters of 17 and 14) travelled with Inghams to Kaprun in August and, after a horrendous flight delay, we arrived, at the chalet, late in the evening, about 9 hours after our expected arrival time. We were greeted by the happy, smiling, welcoming faces of Dolores and Ebony who had been waiting for us. They whisked... More 

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